Hotel - Mercure Milano Centro
Mercure Hotel Mercure Hotel

Mercure Milano Centro

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4.0/5 725 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Private indoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-11:30/17:00-21:00
    • Opening hours : Week-end 07:00-11:30/17:00-21:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

32 elegant rooms where attention to detail and warm colors create the ultimate in comfort, with facilities including free WIFI, laptop safe, LCD TV with Sky and international channels, air conditioning, and tea and coffee making facilities.

  • 32 rooms
  • 32 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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Your meetings and events

4.3/5 AccorHotels Rating Based on 827 reviews

Our guest reviews for Mercure Milano Centro

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 725 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
P. H. H. Business - 30/05/2018
« Good »

I'm happy with my experience here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. .We hope to welcome you back to our hotel very soon! Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Philip Couples - 28/05/2018
« Welcomed comfort »

Great room in a lovely position.

TripAdvisor review
Couples - 18/05/2018
« Good location & Friendly staff »

very good location, next to station exit and close to shopping area and supermarket. friendly staff. housekeeping overlook we put the do not distribute but overall they did a good job of cleaning the room.

AccorHotels certified review
Anonymous Couples - 17/05/2018
« Relaxing and friendly »

Enjoyable stay with cosy atmosphere - room nice and bright with all you need - fridge however had not been checked as half empty coke from previous resident left ....

AccorHotels certified review
Christiane Business - 16/04/2018
« Clean but very outdated »

The hotel and all facilities are very clean and the staff is friendly. Yet the design is extremely outdated, it's not welcoming. Facing a very noisy street and the windows are way too thin to block the noise. The Welcome drink was supposed to be taken from the very minimally stocked minibar of tinned coke & water. The hotel is way overpriced for what it offers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, thank you for taking the time to tell us about your experience at the Mercure Milano Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. First of all we want to thank you for your compliments regarding the Staff and the clearness of the room. We are very sorry that you didn't like the design of the hotel. The district where the hotel is situated is the Art Deco district of Milan and this is the reason why the hotel has be renewed in art deco style. Regarding the traffic noise, the Hotel is in the heart of the city and of course the traffic noise can intrude from the street, but the double glazing and the upholstered wall tapestry generally muffles most of the noise and customers rarely complain for noise. With regard to the welcome drink, the minibar offers coca, orange juice, fruit juice, water, beer and sweet or savory snacks. Regarding the price of the room we can assure you that for a 4 stars in the center of Milan it is a correct price We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Kamil Couples - 27/03/2018
« Great stay ! »

The whole stay was fantastic ! Thank you for a complimentary water and apples in the room. Room was comfortable and clean with a nice view on a square. Close to restaurants, city center, metro ! The hotel is located in a great place. Check-in and check-out was quick and smooth. A lady that worked on Sunday afternoon at the reception was very kind and professional, knew all answers to our questions :) Would like to come back to your hotel one day :)

AccorHotels certified review
Cecilia Families - 19/03/2018
« Nice stay »

Good location in Milan. Room was nicely prepared and comfortable. Helpful reception staff

AccorHotels certified review
Sonia B. Solo - 27/02/2018
« Ms »

Room was cold- heating failed to work Bathroom was not clean Toilet roll was not refreshed Bedding was stained

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the Mercure Milano Centro. I am sorry that your experience did not meet your expectations; We cold have helped you during your stay if you had let us know about your problems. At Mercure, we strive to provide a superior service experience for every customer; We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Tigran Couples - 30/01/2018
« Great location, clean hotel »

Thanks to all staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with all our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Touristic T. Couples - 23/01/2018
« Quite claustrophobic room in the roof rooms »

The hotel is situated in very convenient place but these rooms just beow the roof are quite claustrophobic , hte breakfast was very poor and no reposition of fresh fruits

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, thank you for taking the time to tell us about your experience at the Mercure Milano Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. You asked us for a room in a hight floor and we gave you one room on the 4th floor (we have only four floors), We suggest you, the next time, to ask us a room on the 3th floor, maybe with square view. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Dan D. S. Couples - 02/01/2018
« A lovely hotel »

Mercure hotels are always staffed with the best of the best, and are unfortunately let down by the company's lack of investment priority. The room we were in was lovely, except that the window bracket was very loose and there was no seal on the wall! After a troubled first night, we managed to move to another room without that problem and it was all fine. The breakfast was very nice, and the hotel is lovely, but it's the staff who stand out as the real stars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Jim A. J. Couples - 31/12/2017
« Excellent »

We had an excellent stay in Milan, thanks to the Mercure Hotel. The rooms are comfortable and quiet. The staff is wonderful: friendly and helpful. Thank you! Jim and J.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Teskey, we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
James L. Couples - 12/12/2017
« Excellent service from start to finish with attentive staff who were always willing to assist. »

Excellent location ideally situated for metro but as weather was dry we tended to walk everywhere as hotel is within walking distance of all main attractions. Room was decorated to a good standard and noise wasn't an issue even though situated on the first floor and window facing the busy road. Breakfast area is small but well stocked with a varied selection of fruit, cereals, breads and pastries. Hot food selection limited but not an issue as quality of continental selection extremely good. Fresh coffee and squeezed to order fresh orange juice also a highlight. Lack of main bar in hotel not an issue as many cafes and bars situated close by. Would definitely recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Yn Couples - 30/11/2017
« Very poor value for money. Excellent staff however »

Shower needed to be repaired (shower head falling off the support, visible enamel scratches), air conditioner did not work with card or without (room being extremely hot, especially bathroom), windows face a very noisy street, no bathrobes. Internet speed was too poor for a video call. I travel a lot for business and I have yet to see a worse room for this price. Very helpful and always available staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yanina N., Thank you for taking the time to tell us about your experience at the Mercure Milano Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Usually our Guests love our Hotel and they love the square view; referring the wifi, we have got the fiber, so it is the best wifi you can find in Italy. The rate you payed is a standard rate for a 4 stars hotel in Milan centre. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Traveler Business - 20/11/2017
« Nice »

The accommodations are good. The staff is helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Perdikaris, we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Liz R. Couples - 09/11/2017
« Beautiful boutique-style hotel in fab location »

Lovely hotel, great staff, interesting and filling breakfast. Excellent location, close to tram and metro. Beautiful atmosphere in boutique-style building. Great selection at breakfast every morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. RUSSELL, we really very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Referring the wifi, one week ago, we' ve changing our wifi system and now we can offer you a super fast internet fiber. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Sarah R. Business - 03/11/2017
« efficient »

efficient check in and check out. good standard of room cleanliness

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Roberts, we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Anonymous Families - 23/10/2017

I like your hotel at Porto Venezia and will go back when I visit Milan. the room was good with space to move around and the bathroom is very well detailed and thought out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Referrering the wifi, I've the pleasure to inform you that we definitly changed the wifi system during the mounth of December and now it's very fast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Olga B. Solo - 23/10/2017
« A good hotel »

A clean, quiet hotel , excellent location, the staff at the reception is fine but not too welcoming, the smile will help! Very good breakfast. Some little things didn't bother much but could be avoided - the SMS had come from the hotel two hours before my arrival that the room was ready, but it was not, the receptionist gave the key and sent to the top floor to the room but it was stil not ready (some fuss about that): the other day a room maid got in to clean the room at 8:40 am, I was still asleep. One more ting, I had booked a single stay in a standard room which happened to be a very small DBL room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback.; we will take care of your suggestions. We hope to welcome you back to our hotel very soon! Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Alex Friends - 20/10/2017
« Low quality of staff, emenities »

Location is very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Oleksandra Votintseva, thank you for taking the time to tell us about your experience at the Mercure Milano Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. After your check in,we asked to the Preautorisation Credit Card Office to unblock the autorisation immediatly, but we know that the Russian Credit Card are very long for release the pre autorisation. We did all the necessary, we are very sorry for the misunderstanding. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

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