Novotel Barcelona City Hotel 4 stars

TripAdvisor rating 4.0/5 4,428 reviews
Novotel Barcelona City
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+ 23 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Excellent location, next to the "Glories" metro station

  • Swimming pool, gym and Hamman

  • Rooftop bar with panoramic views

  • 10 min. walk to the beach

  • Spacious family rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • 20 EUROSPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Please note that you can check out up until 5pm with this servicePaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

The swimming pool stays open from June to September 15th except for private events

Hotel location

Novotel Barcelona City

Avenida Diagonal 201
(Entrada por Ciutat de Granada)
HB004414
08018
barcelona
spain

Tel: +34933262499

Fax: (+34)933208779

Contact email

Check-in from 14h00

Check out up to 12h00

  • LINEA 7 :   7 GLORIES

  • PZA CATALUNA - CIUDADD MERIDIANA :   62 LES GLORIES

  • HOSPITAL DE BELLVITGE - FONDO :   L1 GLORIES

  • CIUDADELLA - VILLA OLIMPICA :   T4 GLORIES

  • By plane

    EL PRAT LLOBREGAT At 17.9km / 11.12 miles

  • By train

    SANTS ESTACIO At 10km / 6.21 miles

  • By train

    SANTS STATION At 10km / 6.21 miles

GPS :41.404259, 2.191266

Our accommodations

"Combine work and relaxation. Spacious rooms with contemporary design. At Novotel Barcelona City, you are our priority, which is why our rooms adapt to your needs. Rooms are located on the 7th floor upward.

Family Room

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Family Room with city view

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard Room

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Room

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Suite Room

  • Max. number of persons: 3
  • Area: From 43
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

RESTAURANTE NOVOTEL

Type of cuisine: Mediterranean

Serving an exquisite lunchtime menu created based on our Chef's best suggestions. With Family & Novotel, children and their parents are our pampered guests. Simply sit back and enjoy your dinner with us.

Lunch

13:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ZITY BAR

Photo non contractuelle / Strictly non binding

Make the Zity Bar your new meeting place. Exclusive terrace on the 19th floor with the best views of the city. It is the perfect place to enjoy one of our cocktails and take in the sunset.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Located in the lobby, it is the perfect place to have a coffee at any time of the morning. Serving a delicious breakfast prepared with high-quality produce.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 578

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 376 people

Find out more

Our guest reviews for
Novotel Barcelona City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

9,447 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,428 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay

Customer review rating 4.3/5

Chiara Business - 07/10/2019 AccorHotels review

nice stuff, simple and clean hotel, happy with my stay

Nice stay in a trendy area

Customer review rating 4.3/5

Gerardo I. Couples - 07/10/2019 AccorHotels review

We had a very stay of a couple of days, enjoying the views from the terrace

No water barrier for Shower water wetting the toilet and poor wifi

Customer review rating 4.3/5

Stephen Business - 07/10/2019 AccorHotels review

Should have a glass door to prevent Shower water spilling into the toilet floors also no water drains at rest of toilet floor for room 1530. Very poor wifi keep on disconnected. Should raise the power socket at the desk to above table heights.

Customer review rating 4.3/5

Anne Solo - 05/10/2019 AccorHotels review

Cold atmosphere downstairs. Welcome staff were very indifferent, hardly friendly. Suite was rather comfortable.

Customer review rating 4.3/5

Anonymous Business - 05/10/2019 AccorHotels review

Clean and well connected hotel but unfriendly (and unhelpful) front desk staff. Overpriced for actual quality of hotel and level of service.

Customer review rating 4.3/5

Anonymous Couples - 04/10/2019 AccorHotels review

good location, quiet and clean

Clean and tidy

Customer review rating 4.3/5

D M. Couples - 04/10/2019 AccorHotels review

Room was clean and quiet - less amenities than other Novotels. Good basic gym. Very friendly staff at check in.

The hotel is worth the stay; it is in a serene yet convenient area of Barcelona.

Customer review rating 4.3/5

Pornpimon J. Solo - 01/10/2019 AccorHotels review

The hotel worth my stay; the location is only a few stops from city attractions, the room is spacious and convenient with all necessary amenities needed, staffs are helpful and breakfast is superb in the way that all selected foods and pastries are mindfully set for guests' good health. I had fig juice freshly served at the table! I like each day of my stay.

Dear Pornpimon J., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. We are glad that you enjoyed our location and our facilities. Also, we are happy that you liked our breakfast and you feld welcome by our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hacene K Guest Experience Assistant
Customer review rating 4.3/5

Haim Families - 01/10/2019 AccorHotels review

Very nice staff, welcoming and polite

Dear Haim O., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. Thank for your lovely comments about our staff, we already shared with them. We are very happy to know that you feld welcome by our team. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hacene K Guest Experience Assistant

Great location and excellent staff

Customer review rating 4.3/5

John M. Couples - 30/09/2019 AccorHotels review

Very good level of communication from the original booking to arrival. Friendly staff on reception and at breakfast. Large room, comfortable bed excellent shower room. Breakfast was comprehensive and high quality.

Dear John M., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. We are very pleased that you enjoyed your room and our breakfast. Also, it is a satisfaction for us to know that you feld welcome by our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hacene K Guest Experience Assistant

6.5...

Customer review rating 4.3/5

Cesar Families - 30/09/2019 AccorHotels review

as a person that often stays in Accor Hotels worldwide, this Novotel experience wasnt one of my favourites. i will explain why: At arrival (even though given the welcome drink voucher) i didnt feel i was part of the Accor hotel program gold member. in all my other stays (even at IBIS hotels) they presented a welcome gift, i dont expect something big or expensive but a simple bottle of water saying welcome to our room makes the experience more personal and the small detail is appreciated. when we arrive at the room, it wasnt ready with the crib for my daughter. Also, after asking for an extra quilt i never got it... We left the pool for the last day and after changing to our swimsuits and going up it was closed...the pool was going to be in maintenance on the last day of our stay but there was no information anywhere (room or elevator as i have experienced in other accor hotels) that this was going to take place so we could plan accordingly. we couldve done it the day before but there was no hurry, right? also there was (i believed) an Argentinian waiter on the rooftop bar who was a bit unpolite to the guest and making fun of "a fat" colleague who didnt do what he was asking for on the phone... also he tried to keep my voucher as i only wanted 1 of the drinks offered and not all of them... after telling him that its not the first time i had a voucher and he could simply write the number of drinks left on the voucher he reluctantly accepted... on the positive side, we stayed in 3 hotels during this trip and Novotel Barcelona gave us the most soundproof room and best breakfast of all. also the quality of the crib was nice. i want to point out that it is not intended to be a critisism but points to improve as they are not huge or costly improvements... and could make weight on your recurrent guests thanks and BR Cesar Perez

Dear Cesar Miguel P., Thank you for taking the time to tell us about your experience at the Novotel Barcelona City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hacene K Guest Experience Assistant

Good but not all great

Customer review rating 4.3/5

Andy Couples - 30/09/2019 AccorHotels review

We were expecting a higher level of service, as a Gold member and staying 6 nights in a suite.

Dear Andy Chien-Wei C., Thank you for taking the time to tell us about your experience at the Novotel Barcelona City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hacene K Guest Experience Assistant

Excellent hotel - good location

Customer review rating 4.3/5

Neil Couples - 30/09/2019 AccorHotels review

Great hotel - easy to get to being very close to metro (Glories) and train stations (El Clot). Also easy to get into city centre - long walk though! Comfortable rooms with great views. Magnificent roof top terrace and pool - fabulous views Excellent breakfast with lots of choice. Only criticism was that it was difficult to get information on the facilities as there was nothing in the room and reception were slow to answer the phone - but once they did they were very helpful (in fact all the staff were very helpful and friendly). Totally recommend anyone to stay here!

Novotel as usual

Customer review rating 4.3/5

Oleksandr Families - 29/09/2019 AccorHotels review

It was one noticeable issue with smell in our room. Either people had smoked there, or staff put too much "air cleaner". Anyway, it was remarkably bad smell there. However, since the begining, the provided room was updated to higher level (Executives) for free, as for Accor member. So, Novotel was expectedly good.

Roughly as expected

Customer review rating 4.3/5

Erik Families - 29/09/2019 AccorHotels review

Nice and friendly staff, a gym that could have been more looked after (air in the pilate balls as one example) and better equipped

Dear Erik S., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. We are happy that you felt welcome by our staff. I will share with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that the gym did not meet your expectations. We just launched a global renovation project of our hotel (included the gym). Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hacene K Guest Experience Assistant

Not worth the money

Customer review rating 4.3/5

Anonymous Business - 28/09/2019 AccorHotels review

Not a very clean room- the sink was constantly over clogged. I did not report the problem but I supposed the cleaners would have spotted the problem. Also, they never tied the room. Only basic cleaning. The room was extremely expensive for the quality of services.

Mislead me and did not honor my reservation

Customer review rating 4.3/5

Gustavo Solo - 28/09/2019 AccorHotels review

After Amoma ceased operations I contacted your representatives to confirm my reservation. I was told my reservation was fine and to not worry. I follishly relied on your representation and arrived at the hotel only to be told you had cancelled my reservation. I had to make a last minute booking at nearly double the price.

Poor Staff, no recognition for Accor Members at all

Customer review rating 4.3/5

M C. Couples - 26/09/2019 AccorHotels review

Will not recommend the hotel at all. 1. I don't have my welcome drink. Unless that bottle of water in the room is so call "welcome drink" 2. I was not offered for any early check in and late check out. The night before, I had tried to request for a later check out, staff mentioned that I should settle a charge of EUR50 to keep until 5pm and asked me to check on next day. Next morning, I was offered until 2pm because the hotel is full but I was offered again to pay. So if this is subject to availability, does it mean that i have to "pay" for the availability? 3. My key card is not working. I had double checked if I have to change the key since it was extended till 2pm and Elisa(if I recall correctly) reconfirmed that I don't have to. When I was back at the hotel at 1:30pm, my key was not working. I expressed my dissatisfaction and all I got is a very cold, not looking in the eye reply of "Yes, It is my fault." I am very certain that this is the NOT the quality and attitude that you can offer to Accor Members. I do find Maria and Chiara are very pleasant with the guest.

Another perfect stay

TripAdvisor rating 4.0/5

Iyad H Business - 25/09/2019 TripAdvisor review

I've stayed in this hotel many times before, everything is very good. perfect location, comfortable room, good breakfast and friendly staff. Special thanks to Ms. Paula at the reception for her help and kindness.

Dear Iyad, Thank you for your long trus in our NOVOTEL Barcelona City, we appreciate it. We are thrilled to observe that your overall experience was positive and that you enjoyed your stay. Also, we are happy that you liked our location, our breakfast and your room. Many thanks for your nice words about our staff, I will share with them, especially Paula :) We hope to welcome you soon in our establishment, have a beautiful day Iyad ! Sincerely, Hacene K Guest Experience Assistant

Executive Director

Customer review rating 4.3/5

G. L. B. Business - 24/09/2019 AccorHotels review

new and clean room good location

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