Mercure Canberra 4 stars

TripAdvisor rating 4.0/5 2,040 reviews
Mercure Canberra
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+ 21 Services
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Hotel extras

  • Within walking distance of the Canberra CBD

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • 10 minutes from the airport, 1 minute from the Australian War Memorial

  • Excellent service and friendly atmosphere to feel at home

  • Meeting Space, Gym, Wifi, Onsite Parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 3 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mercure Canberra

Corner of Ainslie
and Limestone Avenue
2618
braddon
australia

Tel: +61262430000

Fax: (+61)2/62430001

Contact email

Check-in from 14h00

Check out up to 11h00

  • Limestone Avenue :   Northbourne A Hume Highway

  • By plane

    Canberra Airport At 8km / 4 miles

  • By train

    Kingston Station At 4km / 2.49 miles

GPS :-35.276066, 149.143494

Our accommodations

Modern and comfortable, yet stylishly graceful, guest rooms at Mercure Canberra manage to retain their traditional charm while providing all the modern conveniences. Guests staying at this heritage-listed Canberra hotel can choose from a variety of accomm odation types, with Superior and Deluxe options available. Each room is spacious and well designed, with all the essentials and a few little luxuries. Rooms feature a modern ensuite, air conditioning with manual temperature control, a work desk and a TV.

Standard Room 1 Queen Bed

  • Max. number of persons: ‌2
  • Area: From 28
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • Direct dial telephone(...)

Superior Room 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 28
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • Direct dial telephone(...)

Superior Room 2 Single Beds

  • Max. number of persons: ‌2
  • Area: From 28
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • Direct dial telephone(...)

Executive Room 1 King Bed Courtyard View

  • Max. number of persons: ‌2
  • Area: From 28
  • Views: Courtyard side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • Direct dial telephone(...)

Deluxe Loft 1 King Bed

  • Max. number of persons: ‌5
  • Area: From 40
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • Direct dial telephone(...)

Deluxe Loft 1 King Bed Courtyard View

  • Max. number of persons: ‌5
  • Area: From 40
  • Views: Courtyard side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Iron
  • Direct dial telephone(...)

Our restaurants and bars

COURTYARD RESTAURANT

Type of cuisine: Regional

The Courtyard Restaurant is located on the ground floor overlooking our beautiful internal courtyard and gardens. Offering a Modern Australian menu for dinner from Tuesday through to Saturday and a delicious Breakfast daily.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OLIMS BAR

Photo non contractuelle / Strictly non binding

Olims Bar & Bistro has a large beer garden overlooking Mount Ainslie plus TAB, gaming machines and bottle shop facilities.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 229 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 130 people

Find out more

Our guest reviews for
Mercure Canberra

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,950 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,040 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

LOVELY QUIET ROOMS , GREAT LOCATION

TripAdvisor rating 4.0/5

ninadillon Couples - 20/06/2019 TripAdvisor review

We always enjoy our Canberra visits with the Mercure our friendly home away from home. Great breakfast,with comfortable beds, lovely quiet rooms and friendly staff. Refurbished rooms are looking great.

Comfort stay

Customer review rating 4.4/5

Anonymous Families - 17/06/2019 AccorHotels certified review

We enjoyed our stay whilst visiting Canberra for the long weekend. We stayed in a cute little room with a sofa bed, king bed in the loft and a small kitchenette which was perfect for our family of 5. The hotel was close to Canberra centre and had easy parking. We will stay here again.

Dear Vinessa, Thank you very much, Vinessa, for you amazing review of the hotel and thank you for taking the time to write a detail comment of your experience with us. We are pleased that you have enjoyed the comfort and spaciousness of the family loft room. As you have described it so well, the hotel is conveniently located between the war memorial and the city centre. Thank you for being part of the Accor family and we hope to see you again very soon. Kind regards Raphael Bagnaud Assistant Manager

Great place to stay

Customer review rating 4.4/5

Gail Couples - 17/06/2019 AccorHotels certified review

Central location, clean but showing signs of age

Dear Gail, Thank you for taking the time to answer our customer survey and for the great review of the hotel. We are delighted to read that you have appreciated the old world charm of the hotel as well as the comfort the rooms. The location is indeed quite central to the city centre and the war memorial. Thank you again for you comment regarding your stay at Mercure Canberra and we hope to see you again soon. Kind regards, Raphael Bagnaud Assistant Manager

Always enjoy our stay and added value of Minibar

Customer review rating 4.4/5

Anonymous Families - 16/06/2019 AccorHotels certified review

Disappointing no fire this winter, that was always my favourite part of staying at the hotel to sit by the fire at the end of the evening. The party was annoying but understand part of a hotel offerings. Breakfast was a little chaotic, with a huge line up for coffee and disposal cups for juice. Will still be back.

Dear Justin, Thank you for being a loyal Accor member, we appreciate your loyalty. We appreciate you taking the time to fill in our survey and providing us with your feedback. It is wonderful that you always enjoy staying with us. Please accept our sincerest apologies for the fire not operating, we agree it is a wonderful thing to have, however we are having issues getting it to work, this is something we are still trying to accomplish and hope that we can get working soon. Thank you for your understanding with the party, we do apologize for any inconvenience that it may have caused. Thank you for your feedback we really appreciate it, We look forward to welcoming you back soon. Sincerely, Callista Notridge Assistant Manager

Comfortable, historic stay.

Customer review rating 4.4/5

Bev Couples - 15/06/2019 AccorHotels certified review

Service & food excellent

Dear Beverley, Thank you for being a loyal Accor Member, We appreciate your loyalty, We appreciate you taking the time to fill in our survey and providing us with your feedback. It is wonderful to see that you had a comfortable stay and found the service and food excellent. Thank you for your encouraging feedback, We look forward to welcoming you back in the future. Sincerely, Callista Notridge Assistant Manager

The Hotel was overall quite dirty & understaffed

Customer review rating 4.4/5

Anonymous Families - 15/06/2019 AccorHotels certified review

The corridors & hallways were dirty. Room service meals that had been consumed or partially consumed were left outside rooms from late afternoon until the morning of the following day - breaching health laws! The carpet across the hotel was dirty & shabby. The hotel was understaffed across our 2 night stay. The breakfast did not cater to the number of guests. Food presentation and hygiene deteriorated as the dining room became busier - after 8am. Scrambled eggs were prepared with powdered eggs. The coffee in the dining room was of poor quality.

Comfortable, quiet stay, excellent food

Customer review rating 4.4/5

A B. Business - 14/06/2019 AccorHotels certified review

Great staff, very friendly, Restaurant meal was excellent, room very comfortable and even though it faced the road was quiet.

Dear Andrew, Thank you for being a loyal Accor member, we appreciate your loyalty. We appreciate you taking the time to fill in our survey and providing us with your wonderful feedback. We are delighted to hear that you had a comfortable stay and that you found the meals were excellent. It is lovely to hear that you found the staff great and friendly, we are very proud of the team that we have, it is nice to hear our guests acknowledge that. Thank you for your loyalty and your feedback, we look forward to welcoming you back in the future. Sincerely, Callista Notridge Assistant Manager

3 night stay

Customer review rating 4.4/5

Cheryl Couples - 14/06/2019 AccorHotels certified review

Stayed in king size room, which was large and had a very comfortable bed. Lovely spacious grounds throughout the complex. All staff members in all sections of the hotel were very friendly. Short walk to main shopping centre, restaurants and war memorial.

Dear Cheryl, Thank you for being a loyal Accor member, we appreciate your loyalty. We appreciate you taking the time to fill in our survey and letting us know how your stay was. It is wonderful to see that your stay was comfortable and you found the staff members friendly, We are proud of the service our team provide and is always nice to hear guests acknowledge them. Thank you for your suggestion in relation to the running of the egg station, I will ensure to pass this onto our food and beverage team. We look forward to welcoming you back in the future. Sincerely, Callista Notridge Assistant Manager

Nice quiet location

Customer review rating 4.4/5

Joe Families - 14/06/2019 AccorHotels certified review

Check in and out were very easy and hassle free. The split level studio is very nice. Though the building is old the interiors are well kept. Buffet breakfast was standard, could be better.

Dear Joekarl, Thank you for being a loyal Accor member, We appreciate your loyalty, We appreciate you taking the time to fill in our survey and providing us with your feedback. It is wonderful to see that you found the check in and out was easy and hassle free, It is nice to see that you enjoyed the loft rooms. Thank you for your comment on the breakfast buffet, we appreciate you letting us know about your experience, if you would like to discuss further I would be happy for you to contact me. Thank you for your feedback and we look forward to welcoming you back in the future. Sincerely, Callista Notridge Assistant Manager

Mercure. Canberra

TripAdvisor rating 4.0/5

DayTrip45483910788 Family - 14/06/2019 TripAdvisor review

Don’t eat at the bistro, dreadful food. Visited a year or so ago, food great, bistro has definitely deteriorated in quality. Otherwise good stay, breakfast ok. Some facilities in common areas getting old and tired with poor atmospheres

Besides the dirty underwear from a previous guest tucked in behind the curtain my stay was okay.

Customer review rating 4.4/5

Teresa Business - 13/06/2019 AccorHotels certified review

Besides the dirty underwear from a previous guest tucked in behind the curtain my stay was ok. I reported the underwear to the receptionist, she apologised and advised me that she would get house keeping onto it after I left my room. I was still in the room when the receptionist came to my room to pass me a written apology along with a goody bag, she checked with me for my departure time and she advised me that the cleaners would be in as soon as I was gone. On my return I noticed the room had been cleaned.

Dear Teresa, Thank you for being a loyal Accor member, we appreciate your loyalty. Thank you for taking the time to fill in our survey and providing us with your feedback. Please accept our sincerest apologies for the issue you experienced with the cleanliness of the room. It is nice to see that the problem was resolved quickly. Thank you for your feedback and your loyalty, We hope to welcome you back in the future. Sincerely, Callista Notridge Assistant Manager

Very relaxing stay in Canberra

Customer review rating 4.4/5

Juanita Couples - 13/06/2019 AccorHotels certified review

We enjoyed our large king bed room at the Mecure Canberra, we found the hotel very relaxing, especially sitting by the fire for an evening drink

Dear Juanita, Thank you for being a loyal Accor member, we appreciate your loyalty. We appreciate you taking the time to fill in our survey and providing us with your wonderful feedback. It is delightful to see that your stay in Canberra was relaxing. It is lovely to see that you were able to enjoy yourself in front of the fireplace it is a beautiful space. Thank you for your feedback and we look forward to welcoming you back in the future. Sincerely, Callista Notridge Assistant Manager

Comfortable accommodation in a nice environment with easy parking.

Customer review rating 4.4/5

David L. Couples - 13/06/2019 AccorHotels certified review

Excellent.

Dear David, Thank you for being a loyal Accor member we appreciate your loyalty. We appreciate you taking the time to fill in our survey and providing us with your wonderful feedback. It is delightful to see that your stay was comfortable and excellent. We look forward to welcoming you back in the future. Sincerely, Callista Notridge Assistant Manager

Lovely relaxing weekend in an interesting old hotel

Customer review rating 4.4/5

Anonymous Families - 12/06/2019 AccorHotels certified review

Really enjoyable stay, the staff were all friendly, the rooms were immaculate & the food & service in the bistro & restaurant was impeccable. Well done all round.

Dear Prue, What a delight to read your review and thank you for taking the time to give us your feedback. It is an immense pleasure to see that you have enjoyed every single aspects of the hotel. The quality of the restaurant, the comfort of the room and most importantly the friendliness and professionalism of the staff throughout your stay. Thank you for choosing Mercure Canberra and we hope to see you again soon. Kind regards, Raphael Bagnaud Assistant Manager

Very good and helpful

Customer review rating 4.4/5

Anonymous Solo - 12/06/2019 AccorHotels certified review

Quite pleasant

Dear Robert, Thank you for taking a few minutes of your time to write a comment regarding your stay at Mercure hotel. Thank you for highlighting the helpfulness of the staff as well as the comfort of the hotel. Thank you again for choosing Mercure Canberra and we hope to see you again soon. Kind regards, Raphael Bagnaud Assistant Manager

Great stay

Customer review rating 4.4/5

Clare Couples - 12/06/2019 AccorHotels certified review

We love saying at the Mercure in Canberra, the service is great and the rooms are clean and well set up. The beds are really comfortable and there is plenty of room for 2 people. We stayed in a courtyard king.The only negative would be the room air conditioner was so loud it made it difficult to sleep without earplugs.

Dear Clare, We appreciate you taking the time to fill in our survey and providing us with your feedback. It is lovely to see that you had a great and comfortable stay. Please accept my sincerest apologies for the issue you had on check out with our staff member and the noise from the air conditioning unit, Thank you for bringing these to our attention we will take action. It is wonderful to see that the stay was great and we look forward to welcoming you back in the future. Sincerely, Callista Notridge Assistant Manager

Great Stay Once Again

Customer review rating 4.4/5

Anonymous Couples - 12/06/2019 AccorHotels certified review

Once again we enjoyed our stay. Friendly staff

Dear Teresa, Thank you, once again, for choosing Mercure Canberra and thank you for taking the time to give us a review. We are pleased to read that you have appreciated the old fashion style of the hotel as well as the friendliness of the staff. Thank you again for staying at Mercure hotel and we hope to see you again soon. Kind regards, Raphael Bagnaud Assistant Manager
Customer review rating 4.4/5

Peter Families - 12/06/2019 AccorHotels certified review

All staff where always helpful especially when we arrived .

Dear Peter, Thank you for taking a few minutes of your time to give us your observations and feedback. we are delighted that you have appreciated the old fashion style of the building and thank you so much for mentioning the amazing service delivered by the staff throughout your stay. I will pass on you great comment to my team first thing in the morning. I understand your observation regarding the TV and I will submit your idea to my maintenance and IT department to found out if something can done. Thank you for your loyalty to Accor hotel and we hope to see you again soon. Kind regards, Raphael Bagnaud Assistant Manager
Customer review rating 4.4/5

Thomas S. Families - 12/06/2019 AccorHotels certified review

I enjoy my stay at the Mercure Canberra. Really nice hotel. Also enjoyed my free bottle of wine

Dear Thomas, Thank you for taking the time to give us your feedback. We are thrilled that you have enjoyed the old world charm of the hotel as well as the room/wine package that you have booked. Thank you for being part of the Accor family and for you loyalty to Accor hotel. Only special member's like you have access to these amazing packages. Thank you again for choosing Mercure Canberra and we look forward to have you back. Kind regards, Raphael Bagnaud Assistant Manager

Long Weekend In Canberra

Customer review rating 4.4/5

Julie B. Families - 12/06/2019 AccorHotels certified review

We had a lovely long weekend in Canberra, shopping and site seeing.

Dear Julie, Thank you for your great review of the hotel and for taking the time to write a comment. We are pleased that you have enjoyed your time in Canberra and seen everything there is to see. I hope you still have some tourism attraction left for you nest visit. We are pleased that Mercure Canberra has provided everything you needed to spent some quality time. Once again it is a pleasure to have you back and we hope to see you again very soon. Kind regards, Raphael Bagnaud Assistant Manager
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