Mercure Convention Center Ancol 4 stars

TripAdvisor rating 3.5/5 1,253 reviews
Mercure Convention Center Ancol
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+ 25 Services
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Room 1

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Hotel extras

  • At the heart of Ancol Theme Park, close to Dunia Fantasi, Seaworld and Atlantis

  • Family friendly hotel with adult and kids pool, water sliders, kids club & entertainment area

  • Personalized meetings with 23 meeting room 5 ballrooms that gather up to 2.500 people

  • 20Km from Soekarno-Hatta International Airport and 6,6Km from Jakarta Kota Train Station

  • Spacious room with park and ocean view

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
  • Outdoor tennis court
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Convention Center Ancol

Jl. Pantai Indah
Ancol Jakarta Baycity
North Jakarta
14430
jakarta
indonesia

Tel: +62216406000

Fax: (+62)21/6406123

Contact email

Check-in from 16h00

Check out up to 12h00

  • Gambir Station :   Jakarta

  • Soekarno Hatta :   Jakarta

  • Tanjung Priuk :   PPD 60 Marthadinata

  • Trans Jakarta :   Ancol

  • By plane

    SOEKARNO HATTA At 20km / 12.43 miles

  • By car

    ANCOL At 1km / 0.62 miles

  • By train

    GAMBIR At 5km / 3.11 miles

GPS :-6.122196, 106.836323

Our accommodations

From Standard to Grand Presidential Suite, Mercure Ancol offer a wide range of room categories, with different size and facilities.

Superior Room, Park View - 1 Double Bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room, Park View - 2 Single Beds

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Grand Deluxe - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 40
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Deluxe - 2 Single Beds

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Grand Deluxe, Balcony - 1 Double Bed & a Single Sofa Bed

  • Max. number of persons: 4
  • Area: From 38
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Grand Deluxe, Balcony - 2 Single Beds and a Single Sofa Bed

  • Max. number of persons: 4
  • Area: From 38
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Deluxe, Balcony & Ocean View - 1 Double Bed and a Single Sofa Bed

  • Max. number of persons: 2
  • Area: From 38
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Grand Deluxe, Balcony & Ocean View - 2 Single Beds and a Single Sofa Bed

  • Max. number of persons: 2
  • Area: From 38
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room, Park View - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 50
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room, Ocean View - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 50
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite Room, Balcony & Ocean View - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 60
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Pelangi Suite, Towering Park View - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 90
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Royal Suite, Ocean View - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 125
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Presidential Suite, Balcony and Ocean View - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 145
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Suite Room with 1 King size Bed, Living Room & 2 Single Beds

  • Max. number of persons: 7
  • Area: From 90
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Grand Royal Suite

  • Max. number of persons: 7
  • Area: From 215
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Grand Presidential Suite

  • Max. number of persons: 6
  • Area: From 235
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

SUNDA KELAPA RESTAURANT

Type of cuisine: International

Let your palate explore the variety of cuisine in our Sunda Kelapa Restaurant with both International and iconic local dishes. Indoor and outdoor dining area.

Lunch

06:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SHIOSAI JAPANESE RESTAURANT

Type of cuisine: Japanese

Shiosai Japanese Restaurant is the perfect place to dine and enjoy the range of scrumptious Japanese cuisine combined with a warm and friendly service.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NELAYAN BAR

Photo non contractuelle / Strictly non binding

Spend hours relaxing to the gentle serenade of our musicians at the elegant Nelayan Lobby Bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 1,100

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 750 people

Find out more

Our guest reviews for
Mercure Convention Center Ancol

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

5,908 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,253 reviews

Good stay

Customer review rating 4.2/5

Aluisius W. Families - 17/08/2019 AccorHotels review

Overall its a pleasant stay. I like your thoughtful setup for kids, ie kids food corner, clowns, playground. Food also quite good. Check in and out process very good. Only my complaints about one adult and one kid breakfast??? Come on...its not common. Also flexibility for accorplus member, that day i didnt bring my breakfast bfast vocher with me, and ask for flexibility because i got my app and card member with me, but staff insist i cannot. Hope you can be more flexible especially to member. Thank you.

Customer review rating 4.2/5

Dwi B. T. D. Couples - 16/08/2019 AccorHotels review

Satisfied

Dear Mrs. Dwi B., Thank you so much for your amazing comments regarding your stay at the Mercure Convention Centre Ancol. We are truly happy that you enjoyed the stay in front of the Ocean. We would be honored if you could share your wonderful experience on TripAdvisor as well with the below link https://www.tripadvisor.com/UserReviewEdit-g294229-d299599-a_placetype.10023-e__2F__Hotel__5F__Review__2D__g294229__2D__d299599__2D__Reviews__2D__Mercure__5F__Convention__5F__Center__2D__Jakarta__5F__Java__2E__html-Mercure_Convention_Center-Jakarta_Java.html. We are expecting to see you and your family again very soon... With our best regards, Indrianty Widhianingrum Guest Experience Manager

The Hotel with Seaview for short relax

Customer review rating 4.2/5

E. Families - 15/08/2019 AccorHotels review

Almost awesome and I extended my staying one more night. I really appreciate for the policy that help me to changed my date of staying. But little bit disspointed with the hygiene of the bathroom especially the closet cause my first night at room 648 I found closet not been cleaning well and maybe the management should considering change the refrigerator at room 649 because its old and had rusty. One of my bathroom towel had musty smell. My suggestions are the management should really considering hire more staff and training them again or maybe supervisor checking the room first before guest hotel check in. Because I saw the hotel occupancy is high even is not holiday time. For the price I paid I can get better luxury and comfort hotel at the city. The breakfast times still the best worth for the prices and taste. The reception staffs also very helpfull and compatible with they work.

We really enjoyed our stay

Customer review rating 4.2/5

Mekar P. W. Families - 12/08/2019 AccorHotels review

We are a family with 2 young children (age 9 & 7). This was our 3rd time staying in this hotel, and we always enjoyed our stay. Pros: 1. Great location. 2. Swift check-in process (maybe because we arrived at 8 PM) & excellent service. All staffs are smiley & helpful (at the FO, restaurant & swimming pool). 3. We stayed in 5106. We loved it because it was spacious with a day bed (I wouldn't call it a sofa bed), and spacious bathroom too. 4. What I love most was the long desk which I could place our 2 cabin-size suitcases & other stuffs on. I prefer this to drawers, because if we store our things inside the drawers, the bigger the chance we might forgot & left them behind. 5. Great value of money, including free entry at Ancol area for 2 pax & a car, and breakfast for 4 of us. 6. Very nice smimming pool area with lush greenery. Cons: 1. Only 2 bath towels & 1 bathmat (for the floor) provided. No problem with asking the FO for an additional face towel, and I don't really need 4 big towels for 4 of us. But seriously, 2 bath towels without any more smaller towels (face towel or hand towel) is ridiculous even for me. In my opinion, since I booked the room for 2 adults & 2 children, they should have known & prepared an adequate amount of towels for 4 of us. I would have been very pleased with just 2 bath towels & 2 smaller ones. 2. No shower cap provided. 3. The restaurant has got a wide spread of breakfast menu. I ate the bread, fried rice, pancake & waffle & some other snacks. For me, the taste wasn't impressive. If I stay there again, I will stick to having eggs & sausage only. 4. My children tried to watch cartoon channels but the signal reception was a bit poor.

Extremely satisfied

Customer review rating 4.2/5

Ramses S. Families - 12/08/2019 AccorHotels review

*Enjoy the room, spacious with ocean view. *Breakfast quality excellent *Bed sheet, duvet cover and bath towel look tired * Suggest to offer welcome drink instead of just coffee.

Satisfied

Customer review rating 4.2/5

Anggi H. W. Families - 12/08/2019 AccorHotels review

Thanks for great room n breakfast

Dear Mr. Anggi Harry W., Thank you so much for your amazing comments regarding your stay at the Mercure Convention Centre Ancol. We are truly happy that you enjoyed the stay in front of the Ocean. We would be honored if you could share your wonderful experience on TripAdvisor as well with the below link https://www.tripadvisor.com/UserReviewEdit-g294229-d299599-a_placetype.10023-e__2F__Hotel__5F__Review__2D__g294229__2D__d299599__2D__Reviews__2D__Mercure__5F__Convention__5F__Center__2D__Jakarta__5F__Java__2E__html-Mercure_Convention_Center-Jakarta_Java.html We are expecting to see you and your family again very soon... With our best regards, Indrianty Widhianingrum Guest Experience Manager

Happy family happy me

Customer review rating 4.2/5

Nino M. Families - 12/08/2019 AccorHotels review

the room was clean, the service excellent, the food and the service in the restaurant are excellent, free wifi, the swimming pool was great, the kids having fun except for the slide out of service, the kids playground need an upgrade.

Great stay

Customer review rating 4.2/5

Arini W. Families - 11/08/2019 AccorHotels review

My family and I are very satisfied staying at Mercure n definitely be back someday. Everything here are so amazing : the view, the staff n the food. And so many entertainment around this hotel which is great for me who bring the kids along.

Dear Mrs. Arini W., Thank you so much for your amazing comments regarding your stay at the Mercure Convention Centre Ancol. We are truly happy that you enjoyed the stay in front of the Ocean. We would be honored if you could share your wonderful experience on TripAdvisor as well with the below link https://www.tripadvisor.com/UserReviewEdit-g294229-d299599-a_placetype.10023-e__2F__Hotel__5F__Review__2D__g294229__2D__d299599__2D__Reviews__2D__Mercure__5F__Convention__5F__Center__2D__Jakarta__5F__Java__2E__html-Mercure_Convention_Center-Jakarta_Java.html. We are expecting to see you and your family again very soon... With our best regards, Indrianty Widhianingrum Guest Experience Manager

Good Experience

Customer review rating 4.2/5

D. H. Families - 07/08/2019 AccorHotels review

I had a good stay at mercure ancol. One thing that mercure management have to look after is the taste of the breakfast.

Rooms, Breakfast and Linen

TripAdvisor rating 3.5/5

ramsessimaremare Family - 07/08/2019 TripAdvisor review

1.Indulging the taste of breakfast with a wide variety of menu. 2.Love the room with ocean view 3.Suggest to offer welcome drink like juices other than coffee only 4.Bed Sheet and Bath Towel almost worn out. Look tired 5.Bed Sheet and Bath Towel almost worn out. Look tired 4.

friendly

Customer review rating 4.2/5

Anis Families - 06/08/2019 AccorHotels review

a lot of fun

Dear Mrs. Anis T., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager

good

Customer review rating 4.2/5

Ardi Families - 05/08/2019 AccorHotels review

large room with comfort and good services

Dear Mr. Arief A., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager

Wonderful stay

Customer review rating 4.2/5

Sito Families - 05/08/2019 AccorHotels review

It was a great short holiday for the kids. They love the room, the swimming pool, and the kids entertainment area. The greeting from the le club accor was warm and friendly, ms. Ratih Adhitya.

Dear Mrs. Sito A., Thank you so much for your amazing review regarding your stay at the Mercure Convention Center Ancol. We would like to thank you also for your loyalty by being one of our Accor Silver member. We are truly happy that you enjoyed the stay in our hotel. We shall forward this message to our team. Your review is a motivation for the team in providing best service to all guests. If you don’t mind, it would be an honor to us if you could share your wonderful experience on TripAdvisor as well for other guest’s reference with the below link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcome you back someday and re-experience Mercure Ancol again. Regards, Klara Elizabeth Resident Manager

Ms. Eva

Customer review rating 4.2/5

Eva S. U. Families - 05/08/2019 AccorHotels review

I had a very pleasant stay with the facilities and services provided. Thank you to the Mercure Convention Staff on behalf are Ratih and Isa who have been very helpful from check-in to check-out. Hopefully Mercure convention can improve facilities and better services in the future.

Dear Mrs. Eva S., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. We would liek to thank you also for your loyalty with Accor by being one of our Accor Plus Silver member. It is always a pleasure to receive positive feedback. I will share your comments with Ratih and all of our team. I am sure that this feedback will serve as an encouragement to her and all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager
Customer review rating 4.2/5

Ghina Families - 05/08/2019 AccorHotels review

The room was very good with twin bed which are big size. I think the breakfast was not good because of there was family gathering so the food was limited variant. There were many sausages but no beef or chicken.

Dear Mrs. Inggar G., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also thank you for your constructive feedback on our buffet breakfast, for us to have discussion with the Chefs on the variance given. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager

Happiness

Customer review rating 4.2/5

Kresna R. Families - 02/08/2019 AccorHotels review

We stayed 2 nights with booking 3 rooms. The suite room was amazing, the whole families can gather in that room during the day and sleep in their own room during the night. The togetherness of my family was really well-spent. The breakfast has lots of variety of food, including kids corner. Our family was also enjoying playing around swimming pool. I absolutely will stay in this hotel again.

Dear Mr. Kresnandya D., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager

Great

Customer review rating 4.2/5

Gery Solo - 02/08/2019 AccorHotels review

I feel great hospitality. I like my room.

Dear Mr. Gery (., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager

Impressively Stay at Mercure Convention Ancol

Customer review rating 4.2/5

Aditya H. P. Couples - 31/07/2019 AccorHotels review

The hotel has been fully renovated, the room was great and the ambience was amazing. I could stay for next stay here. Thank you

Dear Mr. Aditya H., Thank you so much for your amazing review regarding your stay at the Mercure Convention Center Ancol. Yes, all of our rooms are newly renovated with fresh and chic design. We would like to thank you also for your loyalty to Accor by being one of our Acor Plus Gold member. We are truly happy that you enjoyed the stay in our hotel. We shall forward this message to our team. Your review is a motivation for the team in providing best service to all guests. If you don’t mind, it would be an honor to us if you could share your wonderful experience on TripAdvisor as well for other guest’s reference with the below link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcome you back someday and re-experience Mercure Ancol again. Regards, Klara Elizabeth Resident Manager

complete facility and good service at affordable price

Customer review rating 4.2/5

Tazkiyah Families - 31/07/2019 AccorHotels review

We booked for superior room. Then we asked for larger room, because we got additional guest. And Mr. Aji gave Deluxe Room for free. The swimming pool is nice, and the playground is also clean and comfy. The telephone is off in our room, so i had to go to receptionist to ask for room service. Surprisingly, the room service didnt make us wait longer. Thank you Mercure

Dear Mrs. Tazkiyah H., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We regret that your telephone was not working during your stay, please allow us to offer our sincerest apology. We shall forward this info to department concerned for follow up. Again, we thank you for sharing your experience, and we hope your next visit with the family will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager

OUR MEMORABLE WEEKEND GATEWAY

Customer review rating 4.2/5

Arina F. P. Families - 29/07/2019 AccorHotels review

Completely Satisfying! We stayed for one night only and now admit, we should stay longer. We brought also our 2 kids and stay in the G.Deluxe Ocean Balcony Twin. From the beginning, we felt the warm welcoming. Since the first booking thru the Accor Web, the way their staff replied our emails, upgrading our room for free until the checked in time. They were so great in welcoming guest. You felt the excitement to come to the hotel. All the services, the room and their amenities, the pool, the restaurant & the breakfast, all were so great. Located inside the Ancol, was perfect our family vacation. You can find anything here. For us, staying in best hotel was great memory. The kids were also love this hotel & ask for repeat memories here. We did appreciate mostly staff have the same standard in services. They'd love to help. Seems like to make the guest happy. And yes we were happy. Really hopes have a next chance to stay again in Mercure Ancol Convention Center.

Dear Mrs. Arina F., Thank you so much for your amazing review regarding your stay at the Mercure Convention Center Ancol. Being Accor member is always benefiting for the guests. We are truly happy that you and your family enjoyed the stay in our hotel and experience the best service. We shall forward this message to our team. Your review is a motivation for the team in providing the best to all guests. If you don’t mind, it would be an honor to us if you could share your wonderful experience on TripAdvisor as well for other guest’s reference with the below link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcome you back someday with the family and re-experience Mercure Ancol again. Regards, Klara Elizabeth Resident Manager
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