Mercure Convention Center Ancol 4 stars

TripAdvisor rating 3.5/5 1,223 reviews
Mercure Convention Center Ancol
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Hotel extras

  • At the heart of Ancol Theme Park, close to Dunia Fantasi, Seaworld and Atlantis

  • Family friendly hotel with adult and kids pool, water sliders, kids club & entertainment area

  • Personalized meetings with 23 meeting room 5 ballrooms that gather up to 2.500 people

  • 20Km from Soekarno-Hatta International Airport and 6,6Km from Jakarta Kota Train Station

  • Spacious room with park and ocean view

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Massage
  • Services for children
  • Outdoor tennis court
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Convention Center Ancol

Jl. Pantai Indah
Ancol Jakarta Baycity
North Jakarta
14430
jakarta
indonesia

Tel: +62216406000

Fax: (+62)21/6406123

Contact email

Check-in from 16h00

Check out up to 12h00

  • Gambir Station :   Jakarta

  • Soekarno Hatta :   Jakarta

  • Tanjung Priuk :   PPD 60 Marthadinata

  • Trans Jakarta :   Ancol

  • By plane

    SOEKARNO HATTA At 20km / 12.43 miles

  • By car

    ANCOL At 1km / 0.62 miles

  • By train

    GAMBIR At 5km / 3.11 miles

GPS :-6.122196, 106.836323

Our accommodations

From Standard to Grand Presidential Suite, Mercure Ancol offer a wide range of room categories, with different size and facilities.

Superior Room, Park View - 1 Double Bed

  • Max. number of persons: x3
  • Area: From 25
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room, Park View - 2 Single Beds

  • Max. number of persons: x3
  • Area: From 25
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Grand Deluxe - 1 Double Bed

  • Max. number of persons: x4
  • Area: From 40
  • Views: Garden side, Park view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Deluxe - 2 Single Beds

  • Max. number of persons: x4
  • Area: From 40
  • Views: Garden side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Grand Deluxe, Balcony - 1 Double Bed & a Single Sofa Bed

  • Max. number of persons: x4
  • Area: From 38
  • Views: Garden side, Park view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Grand Deluxe, Balcony - 2 Single Beds and a Single Sofa Bed

  • Max. number of persons: x4
  • Area: From 38
  • Views: Garden side, Park view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Deluxe, Balcony & Ocean View - 1 Double Bed and a Single Sofa Bed

  • Max. number of persons: x2
  • Area: From 38
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Grand Deluxe, Balcony & Ocean View - 2 Single Beds and a Single Sofa Bed

  • Max. number of persons: x2
  • Area: From 38
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room, Park View - 1 Double Bed

  • Max. number of persons: x4
  • Area: From 50
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room, Ocean View - 1 Double Bed

  • Max. number of persons: x4
  • Area: From 50
  • Views: Panorama view, Ocean/Sea view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite Room, Balcony & Ocean View - 1 Double Bed

  • Max. number of persons: x4
  • Area: From 60
  • Views: Ocean/Sea view, Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Pelangi Suite, Towering Park View - 1 Double Bed

  • Max. number of persons: x4
  • Area: From 90
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Royal Suite, Ocean View - 1 Double Bed

  • Max. number of persons: x4
  • Area: From 125
  • Views: Panorama view, Bay view, Park view, Pool side, Ocean/Sea view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Presidential Suite, Balcony and Ocean View - 1 Double Bed

  • Max. number of persons: x4
  • Area: From 145
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Suite Room with 1 King size Bed, Living Room & 2 Single Beds

  • Max. number of persons: x7
  • Area: From 90
  • Views: Garden side, Ocean/Sea view, Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Grand Royal Suite

  • Max. number of persons: x7
  • Area: From 215
  • Views: Garden side, Bay view, Pool side, Panorama view, Ocean/Sea view, Park view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Grand Presidential Suite

  • Max. number of persons: x6
  • Area: From 235
  • Views: Bay view, Ocean/Sea view, Garden side, Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

SUNDA KELAPA RESTAURANT

Type of cuisine: International

Let your palate explore the variety of cuisine in our Sunda Kelapa Restaurant with both International and iconic local dishes. Indoor and outdoor dining area.

Lunch

06:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SHIOSAI JAPANESE RESTAURANT

Type of cuisine: Japanese

Shiosai Japanese Restaurant is the perfect place to dine and enjoy the range of scrumptious Japanese cuisine combined with a warm and friendly service.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NELAYAN BAR

Photo non contractuelle / Strictly non binding

Spend hours relaxing to the gentle serenade of our musicians at the elegant Nelayan Lobby Bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 1,100 m²

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 750 people

Find out more
Mercure Convention Center Ancol Meeting Room

Our guest reviews for
Mercure Convention Center Ancol

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

5,636 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,223 reviews

Good hotel and friendly people!

Customer review rating 4.2/5

Christopher Families - 19/05/2019 AccorHotels certified review

Will come back for sure ☺️☺️☺️

Nice welcome at Ancol

Customer review rating 4.2/5

Randy Business - 17/05/2019 AccorHotels certified review

Stayed one night. Hotel was clean, nice rooms, upgraded to oceanfront, staff excellent.

Good place for short family get away

Customer review rating 4.2/5

Yohanes Families - 15/05/2019 AccorHotels certified review

Thisnis the third time I stay inMercure ancol. My family had overall happy and pleasant staying in mercure. Things to improve is food taste. Overall really good experience.

Hotel quite nice, restaurant terrible service

Customer review rating 4.2/5

R. Families - 15/05/2019 AccorHotels certified review

Room is ok, but for restaurant is terrible. useless having accor plus member, if apparently no discount for dinner buffet. WIll definitely not stay here again. And probably will not extend my accor plus membership.

comfort stay

Customer review rating 4.2/5

Eko Solo - 14/05/2019 AccorHotels certified review

Stay for one night on the weekend, good experience, felt welcome during my stay, fast check in & check out, thanks for welcome snack and welcome drink. One thing maybe management can improve is the integrity of guest relation/staff for example when the staff offering to reserve table for breakfast in the next day, they should do what they say. I believe will be more good impressions from this little thing. Somehow the details become valuable in service industry. But overall its great hospitality, thank you mercure Ancol.

Nice cozy stay inside Ancol

Customer review rating 4.2/5

Willy Families - 09/05/2019 AccorHotels certified review

Great location, fine room, good breakfast, friendly staff

One complete package for relax and pleasure

Customer review rating 4.2/5

Meylani T. Couples - 07/05/2019 AccorHotels certified review

Staying overnight at mercure ancol is really amazing because we can get a good view of white and clean beach and also do exercise in the morning i have a little suggestion about breakfast that the taste should be proved

Not bad

Customer review rating 4.2/5

N. Families - 06/05/2019 AccorHotels certified review

The room is neat clean and spacious but we could hear every sound from outside and other rooms. I was expecting the pool slide would be work but its under maintenance.

Dear Ms. N., Thank you for the review of our hotel. We value guest feedback to learn from it and prevent future occurence. Please allow us to express our sincerest apology for your inconvenience. We take note on the sound proof of room. For info, we are on continuous progress to make our rooms have better sound proof, to improve the satisfacion of our guests. We thank you again for the feedback and we hope to see you again very soon for better and more enjoyable experience. Sincerely, Klara Elizabeth Resident Manager

Fun and happy

Customer review rating 4.2/5

Dwi H. Families - 06/05/2019 AccorHotels certified review

Friendly service, clean rooms, good food, both traditional and international. Someday we will go back to Mercure hotel again

Dear Mrs. Dwi H., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager

Fun place for my kids

Customer review rating 4.2/5

Amrie Families - 06/05/2019 AccorHotels certified review

I love the pool but unfortunately the slides are under maintenance. Hopefully next time we can try it. It's kids friendly. I love that you have kids club and kids breakfast place. And our favourite menu for breakfast is beef bacon. Keep up with the good things!

Really had a good time staying at mercure

Customer review rating 4.2/5

Dandy Families - 05/05/2019 AccorHotels certified review

Really satisfy with the children's facilities in the hotel. Would be great if more toys are provided In the children playground

Dear Mr. Dandy H. Handoko, Thank you so much for your amazing review regarding your stay at the Mercure Convention Center Ancol. We are truly happy that you and your family enjoyed the stay in our hotel. We shall forward this message to our team. Your review is a motivation for the team in providing best service to all guests. For information, we are being rewarded "Pelangi Award" for children friendly hotel, the only hotel in Indonesia. We make sure that our facilities can be enjoyed by all family members, both adults and children. If you don’t mind, it would be very honored that you could share your wonderful experience on TripAdvisor as well for other guest’s reference with the below link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcome you back someday with your lovely family and re-experience Mercure Ancol again. Regards, Klara Elizabeth Resident Manager

Good

Customer review rating 4.2/5

Alif P. Families - 05/05/2019 AccorHotels certified review

Good

Dear Mr. Alif P., Thank you so much for your amazing review regarding your stay at the Mercure Convention Center Ancol. We are truly happy that you and your family enjoyed the stay in our hotel. We shall forward this message to our team. Your review is a motivation for the team in providing best service to all guests. If you don’t mind, it would be very honored for us that you could elaborate more on the details and share it on TripAdvisor as well for other guest’s reference with the below link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcome you back someday with your lovely family and re-experience Mercure Ancol again. Regards, Klara Elizabeth Resident Manager

Nice hotel

Customer review rating 4.2/5

Flx Families - 03/05/2019 AccorHotels certified review

The hotel was nice and suitalbe for family vacation. But, the shower need to repaired.

Dear Mr. Felix Andy T., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take note also on shower issue in your room and follow up immediately by department concerned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager

Amazing and wonderful Staycation

Customer review rating 4.2/5

Fanni D. A. Families - 03/05/2019 AccorHotels certified review

It is good to be back again to Mercure Ancol Jakarta since my last visit 9 years ago. So many positive changes after renovated. The room more sophisticated, comfortable for our family especially My kids..the view...ocean view so relaxing...thanks for upgrading my room with ocean view balcony. The entertainment Room for Kids and Family are wonderful, My kids so happy with the Kids Club, spacious pool with entertaining stuff, but unfortunately the slide on the pool under maintenance, so My Kids can't use the slide...they wish the slide can operate soon and we will comeback here again.

Dear Mrs. Fanni D., Thank you so much for your amazing review regarding your stay at the Mercure Convention Center Ancol. We are truly happy that you and family enjoyed the stay in our hotel. We shall forward this message to our team. Your review is a motivation for the team in providing best service to all guests. It makes us proud also that you have noticed our full rooms renovation. The rooms are now modern with fresh design and chic furnitures. We take note also on slidder. As safety is our top concern, we make sure that it is maintained and followed up at all times. We truly hope that when you and family are coming back to Mercure Ancol, the sliider will be back in operation. We would like that this amazing review to be seen by others also. If you don’t mind, it would be very honored that you could share your wonderful experience on TripAdvisor as well for other guest’s reference with the below link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcome you back someday and re-experience Mercure Ancol again. Regards, Klara Elizabeth Resident Manager

The hotel is strategically located on the edge of Ancol Beach

TripAdvisor rating 3.5/5

Escape53356490274 Family - 01/05/2019 TripAdvisor review

Mercure Convention Center Ancol Hotel, is a hotel located in Ancol tourist area, close to Ancol Marina Beach, Eco Park, Atlantis Water Aventures Ancol etc. Enough with walking can reach many areas in Ancol. Comfortable residence with good service from hotel staff and good food. suitable for family stays or business matters

Dear Escape53356490274 Thank you so much for your time and sending us this 100% satisfaction through Tripadvisor. This is a motivation and clear reward for the team and we really appreciate you sharing this satisfaction to other travelers.. We are waiting for your next stay soon. Our best regards Sylvain General Manager

always great

Customer review rating 4.2/5

Diana Families - 30/04/2019 AccorHotels certified review

i always love staying here. not only because of the property but also the staff and everything. just feels at home. love!

Dear Mrs. S., Thank you so much for your amazing review regarding your stay at the Mercure Convention Center Ancol. We also thank you for your loyalty with Accor by being one of our Accor Plus Silver member. We are truly happy that you enjoyed the stay in our hotel. We shall forward this message to our team. Your review is a motivation for the team in providing best service to all guests. If you don’t mind, it would be very honored that you could share your wonderful experience on TripAdvisor as well for other guest’s reference with the below link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcome you back someday and re-experience Mercure Ancol again, your 2nd home in Jakarta. Regards, Klara Elizabeth Resident Manager
Customer review rating 4.2/5

Nim Friends - 29/04/2019 AccorHotels certified review

Friendly good staff. But the room waa not clean. The bed and thw bathroom was really not clean. Clean room is very important when you stay at a hotel.

Perfect Venue

Customer review rating 4.2/5

Adri R. S. Families - 29/04/2019 AccorHotels certified review

It's always a pleasure to stay at Mercure Convention Center Ancol All exceeding my expectations All the preparation before check in All check in process All the room setup All the Complimentary All the services All the staffs, Thank you All , you're always made us felt Special Couldn't say more Couldn't thank you enough You're all the heartist Thank you Mbak Isa , Thank You Mbak Ratih, and as always Thank You Mr Sylvain , you're the best person I've ever known amongst other Accor management And I would like to Congratulate You on Your Promotion, Accor hotels couldn't go wrong by Choosing you Thank you all Couldn't wait to book another stay at MCC

Dear Mr. Adri R S., Such an amazing review. We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. I cc Pak Sylvain here to get his acknowledgment of your amazing review. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Isa and Ratih. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be perfect if you write this review also on Tripadvisor, to make it as reference for other guests about Mercure Ancol. We would appreciate it very much. For you to find it easily, please find below the link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html Thank you again for your loyalty with Accor and by sharing your experience here. We hope your next visit will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager

Great hotel located in nice Ancol beach avoiding Jakarta city traffic jam, close and easy access to Airport.

Customer review rating 4.2/5

Yohanes Couples - 26/04/2019 AccorHotels certified review

Nice experience and we had good time with relaxing environment and a lot of restaurants or cafes available. Cable car, Fantasy World and other attractions are just in walking distance.

Dear Mr. Yohanes L., Thank you so much for your amazing review regarding your stay at the Mercure Convention Center Ancol. We agree with you that the hotel location is super strategic and perfect staycation for family who wish to stay in Jakarta without having to deal with the traffic jam. We are truly happy that you enjoyed the stay in our hotel. We shall forward this message to our team. Your review is a motivation for the team in providing best service to all guests. If you don’t mind, it would be very honored that you could share your wonderful experience on TripAdvisor as well for other guest’s reference with the below link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcome you back someday and re-experience Mercure Ancol again. Regards, Klara Elizabeth Resident Manager

Mr. George B.

Customer review rating 4.2/5

Mr. G. B. Families - 26/04/2019 AccorHotels certified review

Compared to my last visit a few years ago this was a really nice stay with my family. We were given a Grand Deluxe room with good airconditioning and reasonable WIFI and a very large room. We enjoyed the pool area which was nice and also the breakfast which was really much better than expected. All the staff were extremely friendly and helpful and are a credit to Accor hotels. My last stay at an Accor hotel in Jakarta was the Ibis Budget Daan Mogot which was the worst experience I have ever had at an Accor Hotel, with a disgraceful room and awful service, it was terrible and I gave it a TripAdvisor review of 1 out of 5. However, for the Mercure Convention Center Ancol I plan to give it 5 out of 5 and to recommend visitors stay at this hotel when giving advice and recommendations on the TripAdvisor Indonesian Forum. This really is an excellent hotel and we had a wonderful stay. I wish to compliment certain members of staff who I found highly professional and exceptionally helpful during our stay: Ms. Dalilah at reception, Mr. Frans from Guest Relations, Mr. Fatkhul Lizam at the front desk, Mr. Sitka Alaska in the restaurant and Mr. Isa from housekeeping. These five staff members were outstanding.

Dear Mr. George B., Such a complete and amazing review. We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially the fantastic 5 whom you mentioned just now. I am sure that this feedback will serve as an encouragement to them and all of our staff as we strive to continuously improve the quality of our services. Happy that you noticed the full rooms renovation that we do. And we can't wait to read your wonderful review in TripAdvisor. I will share also the link below, to make it easier for you to find us: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d299599-Mercure_Convention_Center-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit with the family will be as pleasant as the previous one. Sincerely, Klara Elizabeth Resident Manager
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