Mercure Hotel Berlin City 4 stars

TripAdvisor rating 4.0/5 1,661 reviews
Mercure Hotel Berlin City
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Room 1

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Hotel extras

  • Completely renovated in 2017: ultra-modern rooms, restaurant and public areas

  • Relax: craft beer and street food served in a cozy lounge atmosphere

  • Home of the Stulle (German sandwich): more regionally inspired cuisine at www.stullen-buch.de

  • The main train station is within walking distance - just 875 yards (800 meters) away

  • Indoor car park available with direct hotel access

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Self-service catering
Leisure and activities
  • Well-being
  • Services for children
  • Other sports activities
Business services
  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115
berlin
germany

Tel: +4930308260

Fax: (+49)30/30826100

Contact email

Check-in from 15h00

Check out up to 12h00

  • U6 :   U6 NATURKUNDEMUSEUM

  • M5 :   M5 NATURKUNDEMUSEUM

  • By plane

    BERLIN TEGEL APT At 8km / 4.97 miles

  • By plane

    BERLIN-SCHOENEFELD At 25km / 15.54 miles

  • By train

    BERLIN HAUPTBAHNHOF At 0.9km / 0.56 miles

  • By train

    BERLIN-OSTBAHNHOF At 4km / 2.49 miles

  • By train

    BERLIN-ZOOL.GARTEN At 4km / 2.49 miles

GPS :52.53024, 13.381882

Our accommodations

All of our 246 rooms were completely renovated in 2017 and now reflect the proximity of our hotel to the Natural History Museum. Our Standard, Superior and Privilege Rooms are all air-conditioned, have free WIFI and are suitable for allergy sufferers. Our hotel is ECARF-certified. Many of the rooms face into the peaceful courtyard. Pets are welcome (extra charge of EUR 15/night).

Standard Room with double bed

  • Max. number of persons: x2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with queen-size bed

  • Max. number of persons: x2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with queen-size bed and garden view

  • Max. number of persons: x2
  • Area: From 19
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with king-size bed

  • Max. number of persons: x2
  • Area: From 18
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Twin room

  • Max. number of persons: x2
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with one double bed and garden view

  • Max. number of persons: x2
  • Area: From 18
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

RELAX - FOOD, DRINKS & YOU

Type of cuisine: International

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

A modern, convivial setting make our bar one of the most popular places to visit. Enjoy our selection of exclusive wines, a coffee that has been freshly prepared to barista standards or your favorite cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 155 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 82 people

Find out more
Mercure Hotel Berlin City Meeting Room

Our guest reviews for
Mercure Hotel Berlin City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

5,842 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,661 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Nice Hotel in good location

Customer review rating 4.5/5

Karen S. Families - 15/05/2019 AccorHotels certified review

This is our 5th stay at this hotel, so you can tell we like it! The staff are lovely and the rooms, although small are well designed and have everything you need. Our only disappointment was the change in regulations regarding the welcome drink. In the past both my husband and I enjoyed a welcome drink but now apparently only I am welcome! For a 4 star hotel to be included in this restriction I find very mean. I understand this applying to the Ibis group but surely not Mercure! Very disappointing Accor!

You always feel welcome

Customer review rating 4.5/5

Joachim B. Business - 06/05/2019 AccorHotels certified review

Very nice staff, quick check-in, clean rooms, nice little bar/restaurant - all you need

A clean hotel in a convenient location.

Customer review rating 4.5/5

Danny T. Couples - 05/05/2019 AccorHotels certified review

The staff was helpful. The check in process was very efficient.

Good value for money

Customer review rating 4.5/5

S.h. Families - 05/05/2019 AccorHotels certified review

Clean rooms, good location, decent breakfast. All in all good value for money.

Comfy room, poor service

Customer review rating 4.5/5

Andrew Couples - 05/05/2019 AccorHotels certified review

Nice and comfy room. Convinently located from TXL and HBF. However, we have arrived around 2.30pm and we have been "welcomed" by the receptionist with the question : Do you know what time is the check-in? At 3 o'clock. That's all... I have never experienced something similar on Accor hotel before. Finally, after 3 pm other receptionist missed my data and gave me for signing the booking details of other guest. On general , really bad experience.

Dear Andrzej, Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We want to welcome every guest with passion and pleasure - the arrival time should not be the welcoming phrase. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will talk to our team and really hope that you will give us a second chance for a better impression. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Ibrahim General Manager ________________________________________ Accor Invest Germany GmbH c/o Mercure Hotel Berlin City Invalidenstraße 38 D-10115 Berlin ________________________________________ T +49 (0) 30 30… F +49 (0) 30 30… E-mail: ph… mercure.com / accorhotels.com

Great Stay in Berlin

Customer review rating 4.5/5

Samuel C. Friends - 01/05/2019 AccorHotels certified review

Great stay, really smooth check in experience. Great rooms clean and modern. Fantastic location

Ms

Customer review rating 4.5/5

Amy Families - 30/04/2019 AccorHotels certified review

The room is very comfortable and clean. It's just the water flow of the shower is quite weak. The location is very convenient where it can be easily accessed to the nearby Natural Museum. TXL bus to the airport is just 1 station by train or 4mins by walk. Supermarket DM is just 5mins by walk. The staff is very friendly and she helped us to get a kettle in the room.

High quality at a great price

Customer review rating 4.5/5

Linda Z. Couples - 30/04/2019 AccorHotels certified review

Staying here was perfect for our needs. The Mercure Hotel Berlin City is located right off the Naturkundemuseum U-bahn stop as well as several tram and bus stops, which made getting around Berlin a breeze. The room was very clean and modern and check in and out was quick and easy. Would recommend!

great position and nice rooms

TripAdvisor rating 4.0/5

L6028MYlucac Family - 29/04/2019 TripAdvisor review

Check in was really quick and professional. Since they did not have prepared a crib as requested they gave us a three bed room, which was of great help. The positions of the hotel is ideal if you travel to/from Tegel airport and you want to visit Berlin city center since the public transport connections work really well and tram and bus stops are very close

Great time!

Customer review rating 4.5/5

Emily Friends - 28/04/2019 AccorHotels certified review

From the moment I arrived I knew I was going to enjoy my stay. My dad and I came away for Easter and we had the best time. The room was clean, the breakfast was great. And on a special offer for the Easter weekend! If (well when) I return to Berlin I will stay in this hotel again! I was not disappointment!

Happy

Customer review rating 4.5/5

Conti T. Couples - 28/04/2019 AccorHotels certified review

One “problem”: There was no extra pillows available!

Very good

Customer review rating 4.5/5

Anonymous Couples - 28/04/2019 AccorHotels certified review

Overall, very good. Nice clean room, comfy bed. Quiet. Nice bar area. Would have liked a fridge in hotel room.

Exceeded our expectations

Customer review rating 4.5/5

Anonymous Couples - 25/04/2019 AccorHotels certified review

Great service. Convenient location for touring Berlin. Clean rooms with all amenities. My only complaint is that I could not control room temperature very well. It was too hot in the room and window opened only slightly

Satisfying

Customer review rating 4.5/5

Anonymous Friends - 23/04/2019 AccorHotels certified review

A very professinal welcome. All paperwork was ready upon arrival, thus the check-in went smoth and fast. The breakfast was very nice and good opening hours in the morning restaurant. I would gladly return to the hotel, but I would wish for an additional pillow in the room.

Everything very nice.

Customer review rating 4.5/5

Mariia Couples - 22/04/2019 AccorHotels certified review

Everything was perfect except some minor details: early room service, buttons in elevator are old and not pleasant. We like room conditions, modern design, noise protection is good.

A Very Pleasant Mercury

Customer review rating 4.5/5

Fabio Business - 21/04/2019 AccorHotels certified review

The hotel is near all touristic places, good restaurants, near tram and metro, near the train central station. Comfortable, a very good breakfast. Helpful staff.

relaxing

Customer review rating 4.5/5

Per N. Families - 12/04/2019 AccorHotels certified review

We stayed for the halfmarathon and the hotel had everuthing we neeeded.

Good location

Customer review rating 4.5/5

- Couples - 12/04/2019 AccorHotels certified review

It was cumbersome to checkin no room available for an early check in even though we had payed for early check in as well as late check out. The staff didnt know the app and expected a printed confirmation of the booking. i booked through the app.

A Pleasant Hotel

TripAdvisor rating 4.0/5

Fabio B Business - 11/04/2019 TripAdvisor review

This is a very pleasant Mercury, everything was perfect, from Check-in, Breakfast, Room and check-out.. The hotel is near the Berlin's most important tourists points, near Tram and Metro station, easy to go from or to train central station.

Fine room, good location.

Customer review rating 4.5/5

Ferdinand Business - 08/04/2019 AccorHotels certified review

The room was clean and in good conditions. However we first got a room with double bed, where I explicitly asked for two single beds. The room when then got was a room where there people had smoked. I didn't like this.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry for the inconveniences with the wron bed type at first and thank you for your feedback regarding the smell of smoke. The first floor is strictly a non smoking floor. Unfortunately some guests do not respect that. Thank you very much for telling us, we will try to have a special cleaning for the room to remove the smell. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss Direktionsassistentin
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