Novotel World Trade Centre Dubai Hotel 4 stars

TripAdvisor rating 4.5/5 4,029 reviews
Novotel World Trade Centre Dubai
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+ 25 Services
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Room 1

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Hotel extras

  • Direct access to Dubai World Trade Centre

  • Free WIFI

  • Complimentary shuttle to major malls and beach

  • Walking distance to World Trade Centre Metro

  • Outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Ski rack facilities (Nearby)
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622
Happiness Street
PO Box 9622
9622
dubai
united arab emirates

Tel: +97143320000

Fax: (+971)4/3320001

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI AIRPORT INT. At 6km / 3.73 miles

  • By car

    SHEIKH ZAYED ROAD At 0.5km / 0.31 miles

GPS :25.221171, 55.288519

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 412 newly refurbished rooms are tastefully decorated and fully equipped with the highest quality amenities to offer guests a memorable stay. Opt for the Suite for the spacious living area guaranteed to offer the luxury and comfort for your stay.

SUPERIOR DOUBLE ROOM

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

SUPERIOR TWIN ROOM

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

SUPERIOR FAMILY ROOM

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Suite with Queen bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

CAFE CREAM

Type of cuisine: Cafe

Café Cream is a stylish coffee shop, the perfect place for meeting people, socializing, and enjoying a wide selection of teas, coffees, refreshing mocktails, and complemented by sweet & savory temptations.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ENTRE-NOUS RESTAURANT

Type of cuisine: International

Entre Nous Restaurant offers an all-day dining experience in a unique open space located adjacent to the hotel lobby. With lofty ceilings and light airy spaces and views onto the pool, you really can escape from your busy day whilst dining here.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLUE BAR

Photo non contractuelle / Strictly non binding

The original and only true Jazz and Blues venue in town, Blue Bar offers a relaxed and informal atmosphere whilst soaking in the soulful tracks nightly and live performances every weekend. Enjoy selection of beers, wines, cocktails and snack menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHILL'S POOL BAR

Photo non contractuelle / Strictly non binding

Chill's Pool Bar delights every guest with a variety of cocktails and freshly squeezed juices. Offering snacks and easily managed food for a relaxing afternoon by the pool

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 834

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel World Trade Centre Dubai

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

7,104 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,029 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Confused

Customer review rating 4.3/5

Abdullah Business - 07/10/2019 AccorHotels review

First, I didn't meet at the airport on arrival - I rented a car on my account Secondly, the room key was deactivated before departure time without warning The room is small

Dear Abdullah, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. Our guest observation is essential to us and we have taken your constructive feedback on board as this allows us identify the areas where we can further improve the guest's experience. Thank you again for sharing your experience and we hope to have the opportunity to welcoming you back in the future. Sincerely yours, Mohsin Yaqoob Hotel Manager

Great place, location and cost

Customer review rating 4.3/5

Joseph C. Couples - 07/10/2019 AccorHotels review

Good location, modern rooms, great breakfast, friendly staff.

Dear Joseph C., Thank you for taking the time to share your comments following your recent stay at the Novotel World Trade Centre. We are pleased to read that the overall experience of your stay met your expectations and we very much appreciate your positive feedback on the hotel's location, rooms, breakfast and the great hospitality of the team. We look forward to welcoming you back again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Superb

Customer review rating 4.3/5

Dinesh M. Families - 07/10/2019 AccorHotels review

Superb location !!! Very clean room , superb Servise , I recommend every one for this hotel in dubai , the breakfast was good ,

Dear Dinesh M., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre Dubai. We are delighted to learn that you had a pleasant stay with us and that the hotel's convenient location, breakfast and cleanliness was to your satisfaction. Providing our guests with the best hospitality and service has always been our mission. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager
Customer review rating 4.3/5

Ali R. N. Business - 06/10/2019 AccorHotels review

Everything was fine

Dear Ali Reza n., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at the Novotel World Trade Centre Dubai. We are delighted to know that overall you had a pleasant stay with us. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Breakfast not good

Customer review rating 4.3/5

Vaibhav S. Business - 06/10/2019 AccorHotels review

Room ok, service and breakfast not up to mark. Indian selection of breakfast had a very poor menu. I guess Novotel does not know difference between Indian breakfast and Indian lunch. Novotel breakfast is far behind if you compare to JW marriot and other hotels. There are no good hotels in vicinity and for dinner I had to go all the way to Karama or burjuman to have proper dinner. I asked for membership as I have been frequenting to Novotel. The staff says you have to stay in premium class to get membership. Now again you compare this with marriot, trident and other hotels you will see they are always happy to extend membership program even if you stay there for a night.

Dear Vaibhav S., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. Our guest observation is essential to us and we have taken your constructive feedback on board as this allows us identify the areas where we can further improve our valued guests experience. Thank you again for sharing your experience and we hope to have the opportunity to welcoming you back in the future. Sincerely yours, Mohsin Yaqoob Hotel Manager

SERVICE BY EXCELLENCE

Customer review rating 4.3/5

Remi E. Business - 05/10/2019 AccorHotels review

IT WAS EXTREMELY SATISFIED

Dear REMI E., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is a pleasure to know that you enjoyed your stay with us and we truly appreciate your excellent rating and comment on your overall experience. We look forward to welcoming you back again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Uncomfortable

Customer review rating 4.3/5

Anonymous Friends - 05/10/2019 AccorHotels review

I checked into a room which was humid and the AC did not cool even 3 hours later. The shower had basically no pressure and no hot water. Ended up asking for another room and it was still very hot and uncomfortable but the shower was much better. Seems like the hotel does not turn on the ACs and leave them running ahead of the guests arrival.

Dear Valued Guest, Thank you for taking the time to inform us about your experience at Novotel World Trade Centre. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your review has highlighted areas that we need to look into for improvement. We take good note of your comments and rest assured that the necessary steps have been taken to correct and improve the areas requiring attention. Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you in the future. Sincerely yours, Frederic Gitzner Cluster General Manager

Annoying and Stressful experience

Customer review rating 4.3/5

Casimiro D. S. S. Business - 01/10/2019 AccorHotels review

I like to stay in the hotel, however, this time was very annoying that the reception clerk continuously asked for my credit card for payment of expenses done at the hotel. They've never asked me for a deposit for the expenses of the hotel. Furthermore, they did not pay attention to my level in the rewards program. Simply all the experience was very annoying and stressful

Dear Casimiro da Silva S., Thank you for taking the time to inform us about your experience at Novotel World Trade Centre. We understand your recent stay has not fully met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay and your comments on certain aspects of your stay are well noted. Rest assured we have shared them and discussed with the team to ensure appropriate actions will be taken to avoid any future recurrence. Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you in the future. Sincerely yours, Mohsin Yaqoob Hotel Manager

Excellent in all aspects

Customer review rating 4.3/5

Anonymous Solo - 01/10/2019 AccorHotels review

Comfortable

Dear Valued Guest, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre Dubai. We are delighted to learn that you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

很舒适, 有家的感觉

Customer review rating 4.3/5

Kalyn Business - 01/10/2019 AccorHotels review

was pleasure to stay here , was me second visit and staying here in novotel, all the ppl here are nice and very friendly

Dear kalyn, We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. A positive guest experience is something we endeavor to achieve every day and it is a pleasure to learn that you were pleased with the hotel's services and facilities. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Frederic Gitzner Cluster General Manager

it's purely business hotel

Customer review rating 4.3/5

Prakash G. Business - 30/09/2019 AccorHotels review

nothing great, but ok

Dear PRAKASH G, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre Dubai. We are delighted to learn that overall you had a fair stay with us at the hotel. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Extremely satisfied

Customer review rating 4.3/5

Luis F. C. Couples - 30/09/2019 AccorHotels review

All staff are accommodating and very polite. Hope next time we can stay longer. Next time i hope i can avail same amount of fees

Dear Luis Ferido C., We very much appreciate your taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre Dubai. We are delighted to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations, including the great hospitality of our team. We look forward to welcoming you again in the near soon. Sincerely yours, Frederic Gitzner Cluster General Manager

the service is below average

Customer review rating 4.3/5

Anonymous Business - 30/09/2019 AccorHotels review

i checked in with the lady who doesnt even smile or greet, the supply in the room sometimes complete, sometimes missing, i called the reception to extend my stay, they asked me to go online instead of talking to hotel directly, my last day before departure, they dont even clean my room

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel World Trade Centre Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Mohsin Yaqoob Hotel Manager

LOCATION WAS VERY GOOD AND STAFF ALSO NICE

Customer review rating 4.3/5

Dharmendra S. Business - 30/09/2019 AccorHotels review

cleanse of rooms is very good and location

Dear Dharmendra S., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre Dubai. We are delighted to learn that you had a pleasant stay with us and that the hotel's location and cleanliness were to your satisfaction. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

I feel ripped off as you took money from me without my approval

Customer review rating 4.3/5

Paul M. Business - 29/09/2019 AccorHotels review

After check out, I noticed that AED 26 had been taken from my credit card although this was not mentioned to me when I checked out, and the city tax and all other charges were pre paid by my company. This is the second time you have done this, it is not acceptable and I feel inclined to elevate this to the Shell travel team. I have sent an email to the hotel today and expect a prompt response / explanation. Paul M.

Dear Paul M., Thank you for taking the time to share your comments following your stay at the Novotel World Trade Centre. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. It is through guest feedback that we are able to continuously improve and your valuable comments are well noted. We have investigated the below concern and our team has informed us that they communicated with you via email with the refund slip due to the misunderstanding that occurred. Once again, we appreciate you sharing your concerns with us, and sincerely apologize for any inconveniences caused. Should you have any questions or need any further clarifications, please do not hesitate to contact us directly. Sincerely yours, Mohsin Yaqoob Hotel Manager

Mr

Customer review rating 4.3/5

Khaled A. Solo - 28/09/2019 AccorHotels review

It's was good... I would like to thank Mr sameh in reception he is very kind and. Treat the guest friendly

Dear Khaled a., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your check in experience and the great hospitality of Sameh. It is always inspiring to receive a positive feedback from a satisfied guest. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Smooth and sweet

Customer review rating 4.3/5

Faisal A. Business - 27/09/2019 AccorHotels review

From checking in to check out everything was smooth and everybody was trained properly to do what the guest should be expecting

Dear Faisal A., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. We are delighted to know that you were pleased with your check in experience and greatly appreciate your wonderful feedback on the great hospitality of our team. It is always inspiring to receive a positive feedback from a satisfied guest. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Nice business hotel

Customer review rating 4.3/5

Eslam Business - 26/09/2019 AccorHotels review

It was leasent & functional for me. The location is the main aspect for staying. Rooms was super clean & quite Breakfast needs improvements.

Dear Eslam, Thank you for taking the time to share your comments following your recent stay at the Novotel World Trade Centre. We are pleased to read that the hotel's location and the cleanliness was to your satisfaction. Rest assured your comment regarding the breakfast is well noted and has been shared with the respective team to further enhance our guest's experience. We look forward to welcoming you back again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

As a short vacation was a nice 3 nights

Customer review rating 4.3/5

Abdullah B. Friends - 26/09/2019 AccorHotels review

This is my 4th time in same place and feeling better every time .. especially with help of duty manager Mr. Islam this guy is soo helpful.. Thx

Dear Abdullah B., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall experience in our hotel and the great service of Islam. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

GREAT CHOICE FOR A BUSINESS TRIP

Customer review rating 4.3/5

Ahmad M. H. Business - 25/09/2019 AccorHotels review

everything was perfect, the staff is very professional, friendly and helpful. cleanliness meets the highest standards. location very good, less than 50 m walking away from the trade centre and close to many hot spots in business bey and not far from the airport. I liked the jazz touch in the hotel, the jazz music keep you calm the whole day and keep it classy. I enjoyed having drinks in the blue bar one of the best jazz bars in Dubai, I think this hotel is a great option if you are in Dubai in a business trip.

Dear AHMAD MODAR H., Thank you for choosing Novotel World Trade Centre and for taking the time to share a review about your stay with us. We greatly appreciate your positive feedback on the hotel's, cleanliness, location, recognizing the exceptional service provided by our team and the overall experience of your recent stay at the hotel. Your compliment will be shared with the entire team and will certainly serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Once again, thank you for sharing your experience and we look forward to the pleasure of welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager
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