Novotel Paris 17 Hotel 4 stars

TripAdvisor rating 4.0/5 611 reviews
Novotel Paris 17
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+ 21 Services
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Room 1

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Hotel extras

  • 15 minutes from So Ouest shopping center, the Champs-Elysées and the center of Paris

  • 800m to RER C and Pereire metro station, bus outside hotel, T3B tram access

  • Spacious, soundproofed rooms with air conditioning

  • Executive Rooms with views of the Eiffel Tower

  • 24-hour fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Gift shop/newspaper shopPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 13 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Paris 17

34 Av Porte d 'Asnières
75017
paris
france

Tel: +330144405252

Fax: (+33)01/44404423

Contact email

Check-in from 14h00

Check out up to 12h00

  • DEPUIS ETOILE ARC DE TRIOMPHE :   BUS 341 STOP PORTE D'ASNIERES

  • DEPUIS MONTPARNASSE :   BUS 94 STOP PTE D'ASNIERES

  • DEPUIS PORTE MAILLOT :   BUS PC STOP PORTE D'ASNIERES

  • GARE ST LAZARE :   BUS 20 STOP PORTE D'ASNIERES

  • DEPUIS MONTPARNASSE :   METRO 13 & TRAM STOP PTE CLICHY & PTE ASNIERES

  • METRO FROM GARE ST LAZARE :   METRO 13 THEN TR STOP PTE CLICHY THEN TRAM T3B

  • RER C :   RER C STOP GARE PEREIRE

  • TRAM T3B :   T3B PORTE D'ASNIERES

  • By plane

    PARIS ORLY At 22km / 13.67 miles

  • By plane

    ROISSY CDG At 23.8km / 14.79 miles

  • By car

    A1 At 3km / 1.86 miles

  • By car

    A15 At 5km / 3.11 miles

  • By train

    EUROSTAR At 8km / 4.97 miles

  • By train

    GARE DE L'EST At 5km / 3.11 miles

  • By train

    GARE DE LYON At 10km / 6.21 miles

  • By train

    GARE DU NORD At 8km / 4.97 miles

  • By train

    SAINT LAZARE At 3km / 1.86 miles

GPS :48.891774, 2.301846

Our accommodations

With a contemporary and completely modular design, the spacious Novotel room is a real living space and can be adapted to suit all requirements. Our 140 rooms have been completely renovated and include a flat-screen TV and air conditioning, minibar with free bottle of water and free WIFI. Choose an Executive Room and enjoy the VIP treatment: robes, slippers, free minibar, Nespresso coffee machine and views of the Eiffel Tower.

Superior Room with queen-size bed and single sofa bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Room - Queen-size bed - View of the Eiffel Tower

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Room with queen-size bed and double sofa bed

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Suite with queen-size bed and double sofa bed

  • Max. number of persons: 4
  • Area: From 45
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products

Our restaurants and bars

NOVOTEL CAFE PARIS 17

Type of cuisine: French

In need of a tasty snack? Our chef whips up fresh, colorful, seasonal dishes at the Novotel Café! You can also treat yourself to our selection of wines, or order from the menu in the bar or your room at any time.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Whether you are attending a business meeting or enjoying a drink with friends, the Novotel Paris 17 bar is the perfect spot to share a pleasant moment. Why not take a few moments to unwind in our cozy, inviting and stylish space.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 231

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 153 people

Find out more

Our guest reviews for
Novotel Paris 17

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,249 reviews

tripadvisor

TripAdvisor Rating 4.0/5

611 reviews

It was pleasant with a few niggles.

Customer review rating 4.3/5

Arit Friends - 07/10/2019 AccorHotels review

The hotel room was a good size and the bathroom was nice. However the toilet room was a tight squeeze to get in around the door and the shower in the bathroom leaked easily to the floor as the edge was not raised.

Dear Mr A, Thank you for taking the time to share your feedback. We took good note of your remarks which help to improve us. We hope to welcome you back to our hotel very soon! Sincerely,

It is ok

Customer review rating 4.3/5

Tung D. D. Couples - 06/10/2019 AccorHotels review

Gud but not convenient to travel around

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Electricity disappeared in the morning/ small complimentary drink only

Customer review rating 4.3/5

Taz Couples - 02/10/2019 AccorHotels review

Electricity disappeared in the morning took long to fix it. Also the complimentary drink token I had bartender only gave half a pint.. Only good thing was the view to Eiffel tower that’s why giving a 3.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Good, but bar is closed very early and very slow service to get a drink.

Customer review rating 4.3/5

Dirk D. B. Friends - 30/09/2019 AccorHotels review

Good, but bar is closed very early and very slow service to get a drink.

Dear Mr D, We very much appreciate your comments regarding your stay at the Novotel Paris 17. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

OK, but not as expected

Customer review rating 4.3/5

Anonymous Business - 30/09/2019 AccorHotels review

Frustrated by a blocked shower and strictness over an additional (small) bottle of water in the room!

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Excellent location facilitated a positive work / pleasure balance for this trip

Customer review rating 4.3/5

Ncrf Business - 25/09/2019 AccorHotels review

Novotel Paris 17 is conveniently located on the ring road and close to the financial district. Public transport access isn't excellent but the T3b tram is only a block away so you can connect to other trains, etc. You also have less than a 30 min walk to the Arc de Triomphe. And there are also a lot of scooters and share bikes nearby. The room was comfortable with moderate amenities. There are two English language TV news channels and several other channels have English simulcast. Many of the staff speak English and can help you with questions. The lounge area is not large but also rarely full despite the number of tour groups that seem to transit the hotel. Breakfast at the hotel is ok but I did not enjoy my dinner the one time I ate there. This is not a hotel you'd plan to lounge at during the day. The housekeeping staff fills the hall most of the day changing over the rooms. I was disappointed that room service plates, etc, stayed in the hall almost the entire day along the halls.

Dear Mr D, Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. We hope to welcome you back to our hotel very soon! Sincerely,

Unsatisfactory service

Customer review rating 4.3/5

Anonymous Couples - 25/09/2019 AccorHotels review

Room was adequate and pleasantly quite soundproof. However there were some things we found were unsatisfactory: 1. On one of the days we stayed, after housekeeping cleaned our room, they did not give more shower gel and we ran out. When we asked the front desk for more, the lady asked us to go downstairs to get it from her as she was manning the reception by herself and there were no other staff. We found this very odd as housekeeping or someone else should be able to send it to our room. This was at around 6 pm, it was not at odd hours. 2. We called room service and asked about breakfast options. They did not explain what kind of breakfast they can provide, only asked if we wanted cereal or bread. I'm not sure if it was because the person was having difficulty speaking in english, as he did not seem to understand much of what I was saying. We asked for only 2 pieces of croissant. At check out, we were only informed that for breakfast there is only a package breakfast of 18 euros per person which is the same price whether we had the buffet at the restaurant or via room service. Regardless of the fact that we only had 2 pieces of croissant, we were still charged 18 euros, which we found to be extremely ridiculous. If we had known, we would have eaten at the buffet or get the whole set of meal which included croissants, coffee, juice etc. The front desk lady did not care either when we explained that we only had 2 pieces of croissant. 3. The bottom part of the sealent between the shower glass doors was missing so the floor always got wet after we showered. Overall the room was adequate but the attitude and service we received at the hotel was very unsatisfactory.

Dear Mr H, Thank you for taking the time to tell us about your experience at the Novotel Paris 17. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Amazing

Customer review rating 4.3/5

Gabor K. Couples - 24/09/2019 AccorHotels review

Thank you for the great experience. Well managed hotel, with highly professional staff.

Dear Mr K, We very much appreciate your comments regarding your stay at the Novotel Paris 17. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Birthday weekend in Paris

Customer review rating 4.3/5

Temenuzhka T. Couples - 19/09/2019 AccorHotels review

Loved the time we had at Novotel 17. Rooms were really clean, comfy and stylish. Shamina from reception was lovely and helpful. The late receptionist on Saturday (didn't get her name unfortunately) was amazing and even offered me her own comb when I asked for one... this is what I call Heartist! Thank you guys!

Dear Mrs T, We very much appreciate your comments regarding your stay at the Novotel Paris 17. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

convenient

Customer review rating 4.3/5

Jerome Business - 18/09/2019 AccorHotels review

good service and nice location

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Checking INN took way too long

Customer review rating 4.3/5

Mike T. Business - 18/09/2019 AccorHotels review

There is only one lady that checked in the guest at 19:00 last Sunday. The poor lady had to handle all people. For Novotel Standard waiting 20 min for check in is too long . Apart from that waffle machine was broken, and generally the concept of making your eggs on your own is nice idea but not efficient of the breakfast room is full and everyone is wanting to do his egs. The scrambled eggs are too soft like polenta that gave the impression that arr not real eggs but powdered mix. I would accept that for Ibis but not for Novotel, even Mercure and IBIS style in Germamy have much better quality in food. I feel the level of hotels are not equal between France and Germany i would expect to have really parity here and hope that this will imrpove. To be honest i used to be Platinum Member in the past but changed to compeitor of your cause quality has gone worse please improve again

Dear Mr T, Thank you for taking the time to tell us about your experience at the Novotel Paris 17. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Brilliant

Customer review rating 4.3/5

Anonymous Couples - 17/09/2019 AccorHotels review

Pleasant staff. Very good location. Access to buses taxis very good .lovely food. Also loved your weather,,,,,,no rain

Dear Mrs K, We very much appreciate your comments regarding your stay at the Novotel Paris 17. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The rain seems have to waited your departure to come in Paris ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satisfied experience

Customer review rating 4.3/5

Leon Families - 12/09/2019 AccorHotels review

Good value for money

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

nicehotel

Customer review rating 4.3/5

Anonymous Business - 10/09/2019 AccorHotels review

one disadvantage is that windows are not opened no fresh air

Dear Guest, Thank you for taking the time to share your feedback. The opening of windows is condemned for security reasons, decision made by the Prefecture. Indeed, the ventilation is carried out only by the ventilation grills in the room. We hope to welcome you back to our hotel very soon! Sincerely,

Decent Value, but not the best.

Customer review rating 4.3/5

Abbi Couples - 08/09/2019 AccorHotels review

It was what you pay for, but not the best Novotel we have experienced. Most staff helpful and can be a good deal.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

exceeded my expectations

Customer review rating 4.3/5

Anonymous Business - 05/09/2019 AccorHotels review

overall very good.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

In line with my expectations regarding a Novotel

Customer review rating 4.3/5

Jpm Couples - 04/09/2019 AccorHotels review

Overall everything was fine. One thing happened upon my arrival, the bedroom window was unlocked on the 8th floor and I had to request someone to come to lock the window to prevent from the city noise to come in the room.

Dear Guest, Thank you for taking the time to share your feedback. We apologize for the open window and hope to welcome you back to our hotel very soon! Sincerely,

Poor customer service

Customer review rating 4.3/5

Dewayne R. Solo - 01/09/2019 AccorHotels review

The accommodations and food were fine, but the customer service was not. I came one day early for a tour that I had booked. I was told that I was in the wrong hotel so I checked out and went searching to two other hotels. No one at Novotel 17 attempted to help me with phone calls to find out where I should be even though I showed the paperwork of my tour. The last hotel I went to did the research for me only to find out that I was supposed to be at your hotel. I thought that your customer service was poor treatment for a foreigner, and it demonstrated little consideration.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Excellent

Customer review rating 4.3/5

Janssen M. Families - 28/08/2019 AccorHotels review

Comfortable & cozy

Dear Mr J, We very much appreciate your comments regarding your stay at the Novotel Paris 17. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A convenient place to stay in Paris however not at the same standard of other Novotel hotels we stayed at.

Customer review rating 4.3/5

Hind J. Families - 21/08/2019 AccorHotels review

Overall it was a pleasant experience. We enjoyed the daily breakfast although cleanliness and hygiene was a big issue both at the breakfast buffet/dishes and cutlery and in the rooms. Also some of the staff were friendly enough, however some were intimidating and not welcoming at all!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
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