Novotel Paris 17 Hotel 4 stars

TripAdvisor rating 4.0/5 583 reviews
Novotel Paris 17
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+ 21 Services
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Room 1

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Hotel extras

  • 15 minutes from So Ouest shopping center, the Champs-Elysées and the center of Paris

  • 800m to RER C and Pereire metro station, bus outside hotel, T3B tram access

  • Spacious, soundproofed rooms with air conditioning

  • Executive Rooms with views of the Eiffel Tower

  • 24-hour fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 13.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 13 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Paris 17

34 Av Porte d 'Asnières
75017
paris
france

Tel: +330144405252

Fax: (+33)01/44404423

Contact email

Check-in from 14h00

Check out up to 12h00

  • DEPUIS ETOILE ARC DE TRIOMPHE :   BUS 341 STOP PORTE D'ASNIERES

  • DEPUIS MONTPARNASSE :   BUS 94 STOP PTE D'ASNIERES

  • DEPUIS OPERA :   BUS 53 STOP PORTE D'ASNIERES

  • DEPUIS PORTE MAILLOT :   BUS PC STOP PORTE D'ASNIERES

  • GARE ST LAZARE :   BUS 20 STOP PORTE D'ASNIERES

  • DEPUIS MONTPARNASSE :   METRO 13 & TRAM STOP PTE CLICHY & PTE ASNIERES

  • METRO FROM GARE ST LAZARE :   METRO 13 THEN TR STOP PTE CLICHY THEN TRAM T3B

  • RER C :   RER C STOP GARE PEREIRE

  • TRAM T3B :   T3B PORTE D'ASNIERES

  • By plane

    PARIS ORLY At 22km / 13.67 miles

  • By plane

    ROISSY CDG At 23.8km / 14.79 miles

  • By car

    A1 At 3km / 1.86 miles

  • By car

    A15 At 5km / 3.11 miles

  • By train

    EUROSTAR At 8km / 4.97 miles

  • By train

    GARE DE L'EST At 5km / 3.11 miles

  • By train

    GARE DE LYON At 10km / 6.21 miles

  • By train

    GARE DU NORD At 8km / 4.97 miles

  • By train

    SAINT LAZARE At 3km / 1.86 miles

GPS :48.891774, 2.301846

Currently, close to our hotel

Tour de France

From 06/07/2019 to 28/07/2019

At 2.3 km

Illusions, exhibition

From 06/11/2018 to 25/08/2019

At 2.9 km

Poison, exhibition

From 10/10/2018 to 11/08/2019

At 2.9 km

Zazie, Zaziessenciel Tour, concert

From 12/11/2019 to 16/11/2019

At 3.1 km

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 6.1 km

Whisky Live Paris

From 05/10/2019 to 07/10/2019

At 6.1 km

Microbiote, exposition

From 04/12/2018 to 04/08/2019

At 6.2 km

Paris Design Week, PDW

From 05/09/2019 to 14/09/2019

At 7.5 km

AQUA: water from top to bottom, exposition

From 20/10/2018 to 18/08/2019

At 10 km

Our accommodations

With a contemporary and completely modular design, the spacious Novotel room is a real living space and can be adapted to suit all requirements. Our 140 rooms have been completely renovated and include a flat-screen TV and air conditioning, minibar with free bottle of water and free WIFI. Choose an Executive Room and enjoy the VIP treatment: robes, slippers, free minibar, Nespresso coffee machine and views of the Eiffel Tower.

Superior Room with queen-size bed and single sofa bed

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room - Queen-size bed - View of the Eiffel Tower

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with queen-size bed and double sofa bed

  • Max. number of persons: ‌4
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with queen-size bed and double sofa bed

  • Max. number of persons: ‌4
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVOTEL CAFE PARIS 17

Type of cuisine: French

In need of a tasty snack? Our chef whips up fresh, colorful, seasonal dishes at the Novotel Café! You can also treat yourself to our selection of wines, or order from the menu in the bar or your room at any time.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Whether you are attending a business meeting or enjoying a drink with friends, the Novotel Paris 17 bar is the perfect spot to share a pleasant moment. Why not take a few moments to unwind in our cozy, inviting and stylish space.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 231 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 153 people

Find out more

Our guest reviews for
Novotel Paris 17

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,075 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

583 reviews

Warm Stay

Customer review rating 4.3/5

Felipe Families - 08/07/2019 AccorHotels certified review

The hotel facilities are very good and clean. However, the air conditioning is appoling. We were during the heat wave that hit Paris, and the hotel lobby could be hotter than the street. The air conditioning does not work in the rooms either and the worst thing is that nobody seems to care. We requested a review and nothing happened. The nights were very bad due to the heat. The answer is that we should not open the curtains, because the sun could heat the room a lot.

Not very well managed

Customer review rating 4.3/5

Anonymous Families - 02/07/2019 AccorHotels certified review

When we arrived to check in at 16.15 (check in time is 14.00 hrs), our room wasn't ready and we had to wait for 2 hours to check in! Once we arrived at our room, the beds were badly made, crinkly and messy. The shower only poured out hot water, too hot to stand under and we couldn't change it. There weren't enough paper cups to make tea and we had to call to ask for more towels. We booked a suite for 4 people but the amenities were sufficient for 2.

Ms. K, Thank you for taking the time to write to us after your stay at Novotel Paris 17. We are sorry that the service and the service did not live up to your expectations Novotel hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented to improve the quality of services mentioned. Conscious that the event occurred has altered the quality of your stay, for you to be pleasant, we confirmed by mail a compensation of 2000 points The Club on your loyalty account, to quickly obtain a gift certificate. Once again, we thank you and hope to regain your trust.

OK-ish

Customer review rating 4.3/5

Anonymous Solo - 01/07/2019 AccorHotels certified review

I thought every single member of staff I spoke with was friendly, courteous, polite and in large part helpful. I felt and am suspicious that I was overcharged. I booked online via Accor Hotels direct BUT you offer a discounted rate to guests booking with Booking.com and Expedia - I don't think that is fair - I know you do - Isaw the paperwork!

Dear guest, Thank you for taking the time to share your comments. We are delighted that you enjoyed your stay. I confirm that the best available rates are always on the Accor website. We hope to see you again very soon in our hotel! Regards,

Very pleased with Novotel stay

Customer review rating 4.3/5

Anonymous Families - 27/06/2019 AccorHotels certified review

It was lovely. Everyone was very helpful and accommodating. It was a pleasure to have English speaking staff, as my French is very rusty. I had mistakingly made an extra reservation and it was cancelled at the desk, with no issues.

Dear Mrs J, We very much appreciate your comments regarding your stay at the Novotel Paris 17. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel, good staff and great service

Customer review rating 4.3/5

Rajesh D. Business - 24/06/2019 AccorHotels certified review

It was a wonderful experience. Nice clean and spacious rooms. A very helpful and nice set of staff.

Dear Mr D, We very much appreciate your comments regarding your stay at the Novotel Paris 17. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stay

Customer review rating 4.3/5

S. S. Families - 21/06/2019 AccorHotels certified review

It was lovely to stay at Novotel 17, close to shopping mall and train station. It is ideal for business client and family with children.

Dear Mrs S, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Access to transport should be considered

Customer review rating 4.3/5

Dave R. L. Families - 20/06/2019 AccorHotels certified review

We were on our Europe family trip and we stayed here for our France Itinerary. As leisure trip, this hotel is not near a Metro station which is the main and preferred transport of tourists willing to take public transport. Another thing is the engagement with the cleaning persons in the morning. They always opened our door (using our keys) without knocking at the door when they will start to clean even iif we are still inside the room. We tried hanging the do not disturb sign but they always open our door.

Dear Mr L, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Unhappy!

Customer review rating 4.3/5

Jj Business - 18/06/2019 AccorHotels certified review

It was just okay - staff at the reception are very rude and not customer-friendly. the hallway on the floor smells like rotten food.

Madam J, Thank you for taking the time to write to us after your stay at Novotel Paris 17. We are sorry that the service and delivery did not live up to your expectations, and we ask you to accept our sincerest apologies. Our teams are committed to offering all our customers a 4-star service and the rating you give is not representative of our level of quality. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day. Sincerely,

Excellent

Customer review rating 4.3/5

Jacobus M. Families - 18/06/2019 AccorHotels certified review

Staff where very helpful rooms where excellent

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Customer review rating 4.3/5

Anonymous Solo - 17/06/2019 AccorHotels certified review

Cleanliness was too bad during breakfast and dinner

Dear Mr I, Thank you for taking the time to tell us about your experience at the Novotel Paris 17. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.3/5

Humohrey Friends - 15/06/2019 AccorHotels certified review

Friendly staff and hygiene standards were on point . I enjoyed my stay and would probably looks forward to using hotel again in future

Dear MR S, We very much appreciate your comments regarding your stay at the Novotel Paris 17. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 4.3/5

Anonymous Business - 12/06/2019 AccorHotels certified review

Room was clean and overall fine but rooms were very stuffy with air con not working.

Dear Mrs S, Thank you for taking the time to share your feedback. Please note that we do have fitness room on the 1rst floor. Moreover, our breakfast is starting at 6am everydays. We hope to welcome you back to our hotel very soon! Sincerely,

Okay - with room for improvement

Customer review rating 4.3/5

Lars C. Families - 11/06/2019 AccorHotels certified review

Room, cleanliness, breakfast restaurant and facilities was fine. BUT... They allow dogs into the restaurant. That is a no-go. Personel in restaurant and bar didn't speek a lot of english (none to poor) AND was not too service minded.

Dear Guest, Thank you for taking the time to share your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to welcome you back to our hotel very soon! Sincerely,

CIO

Customer review rating 4.3/5

Alan A. Business - 10/06/2019 AccorHotels certified review

Ok. A pity breakfast is already finished at 9:30.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Just what we needed

Customer review rating 4.3/5

Anonymous Families - 09/06/2019 AccorHotels certified review

Very quiet, good bed, good bathroom, good breakfast, friendly personnel, good parking garage. The environment itself was not so "fresh", things looked a bit worn out, but that didn't bother us. Examples: the seats for breakfast had worn fabric, the walls had stains, there were a lot of crumbs in the breakfast room, someone was cleaning the fruit juice machine in front of the customers, dragging a huge bag full of trash through the breakfast room,... That's not very attractive to look at while you're eating.

Dear Guest, Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. We hope to welcome you back to our hotel very soon! Sincerely,

Need for improvement in maintanance

Customer review rating 4.3/5

Anca Friends - 09/06/2019 AccorHotels certified review

The room has a good size. It is clean in the room , but the toilet is not properly clean. Also lack of a toilet brush. The hotel is not very clean in the lobby and all other areas need maintance. We appreciated free minibar and coffee. The price was huge for how It looks.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. For hygiene reasons, toilet brushes are not allowed in Accor hotels. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Not pleasant - but okay

Customer review rating 4.3/5

Dm Families - 08/06/2019 AccorHotels certified review

Wish they took a look at the rooms and fix it before guest arrives. The water at the bathroom sink clogged for hours before it drains, every time I opened it. The Air condition was pretty bad and they gave us a table fan. Did not expect this at this hotel given their price. Also, the TV remote hardly worked. Wish they fixed it all.

Dear DM, Thank you for taking the time to tell us about your experience at the Novotel Paris 17. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Pleasant Stay

Customer review rating 4.3/5

Tunde O. Business - 07/06/2019 AccorHotels certified review

Very satisfactory, good breakfast, comfortable and clean rooms, easy access to transportation

Dear TUNDE O., We very much appreciate your comments regarding your stay at the Novotel Paris 17. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Below par for Novotel - a bad end to a lovely holiday.

Customer review rating 4.3/5

Nicholas T. Families - 03/06/2019 AccorHotels certified review

It was not pleasurable. The front desk AND the room service hung up on us when we tried calling on a number of occasions. No explanation was given - they just slammed the phone down. I then phoned and spoke French and they didn't hang up. When my french was inadequate I asked if they spoke English and they immediately slammed the phone down again. When I went to reception to ask why this was happening I was told there was a problem with my phone. Firstly, there should not be a problem and secondly, if there is a problem they should tell me they cannot hear me or even come to the door to find out what my request is. They certainly should not be hanging up the phone. I felt they were rude and disrespectful to me and I also felt there was animosity due to me being (or certainly speaking in) English. The room was also too hot., We had the air conditioning on maximum and the room was still uncomfortable. All four of us had to sleep in our underwear and above all the covers and the room was still an uncomfortable temperature. The bathroom had issues wit the shower. There was no strip at the bottom of the shower screen, so all the shower water fell straight onto the floor, creating a giant pool. We had to use many of our towels to clean this up but were only given 1 additional towel and told there was one more in the cupboard. This still wasn't enough. The shower fixture was also broken so the shower wouldn't stay in place - very frustrating! The bathroom sink was also blocked which meant that water wasn't going down the sink and was pooling in the sink - not very hygienic. There was also a cracked fixture below the sink which was unsightly, sharp and again, unhygienic. All in all it was a very disappointing stay, especially as we have previously enjoyed staying and Novotel hotels in the past and had booked this as a treat at the end of our holiday. Instead it left a sour taste in the mouth.

Mr. T, Thank you for taking the time to write to us after your stay at Novotel Paris 17. We are sorry that the service and the service did not live up to your expectations Novotel hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Be assured that your remarks about the attitude will be forwarded to the concerned services. In addition, a technician will check the bathroom in room 319. Aware that the events occurred have altered the quality of your stay, for you to be pleasant, we have 2000 points The Club on your loyalty account, to quickly obtain a gift certificate. Once again, we thank you and hope to regain your trust. Looking forward to welcoming you soon, Regards, Jean-Marc Fouchier, Director

The best

Customer review rating 4.3/5

Anonymous Friends - 03/06/2019 AccorHotels certified review

Outstanding The front desk reps were the best!

Dear Mr W, We very much appreciate your comments regarding your stay at the Novotel Paris 17. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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