Novotel Suites Paris Nord 18ème Hotel 4 stars

TripAdvisor rating 3.5/5 1,455 reviews
Novotel Suites Paris Nord 18ème
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Hotel extras

  • Spacious and comfortable suites

  • Suites that can be converted into meeting spaces

  • Fresh and prepared dishes available in the dining area

  • Fully equipped, 24-hour fitness room

  • In the northeast of Paris and 20 minutes from Paris city center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Ironing room
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Suites Paris Nord 18ème

1 Impasse Marteau
75018
paris
france

Tel: +33149463939

Fax: (+33)1/49463940

Contact email

Check-in from 14h00

Check out up to 12h00

  • 302 :   302 PTE DE CHAPELLE

  • Métro 12 :   12 Sortie 1 -Boulevard Ney

  • T3 :   T3 PTE DE LA CHAPELLE

  • By plane

    PARIS ORLY At 36km / 22.37 miles

  • By plane

    PARIS ROISSY CDG At 19.9km / 12.37 miles

  • By train

    PARIS NORD At 3.3km / 2.05 miles

GPS :48.901582, 2.359529

Our accommodations

Superior Suite with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Suite with 1 double bed, 1 single sofa bed and 1 pull-out bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Suite with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Suite for guests with reduced mobility - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 30

Our restaurants and bars

BOUTIQUE GOURMANDE

Type of cuisine: French

In the mood for a snack or a gourmet bite? The Novotel Suites Boutique offers everything you need to satisfy your hunger with a wide range of cooked dishes, salads and desserts to enjoy in your Suite at any time of day or night

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR DE L'HOTEL

Photo non contractuelle / Strictly non binding

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Paris Nord 18ème

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

2,919 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,455 reviews

September 2019

TripAdvisor rating 3.5/5

Global575442 Family - 07/10/2019 TripAdvisor review

Hotel is in bad location which is not the fault of the hotel. The service was awful with the reception area hosts been the worst. They are not helpful at all. I have stayed in many hotels all over the world and this was my worst.

Rude people at breakfast and security

TripAdvisor rating 3.5/5

Kapil D Family - 07/10/2019 TripAdvisor review

Expensive, rude security guards and breakfast limited quantity and less variety. Overall not worth for money. Parking system expensive and very old, difficult to operate... If things at breakfast buffet got finished it will not be refilled...

Expensive, Breakfast quality and variety not good, Parking System too old and risky

Customer review rating 3.9/5

Kapil Families - 06/10/2019 AccorHotels review

Expensive, Breakfast quality and variety not good, Parking System too old and risky

Cool

Customer review rating 3.9/5

Gilles Couples - 01/10/2019 AccorHotels review

Calme

Dear, Thank you for your positive review. It is a pleasure to see that you enjoyed your stay among us :) Sincerely, Gabriel PRZYBYLEK Responsable réservation - Débiteurs - Qualité Novotel Suites Paris Nors 18ème

GOOD BUT MAINTEENANCE IS LOW

Customer review rating 3.9/5

Anupam M. S. Business - 30/09/2019 AccorHotels review

GOOD EXPERIENCE, GOOD BREAKFAST, COOPERATIVE STAFF. MAINTENANCE OF PROPERTY IS POOR, BREAKFAST AREA IS NOT WELL MANAGED AND SERVICE IS NOT QUICK TO CLEAN TABLES AND ORGANISE AGAIN.

Dear, Thank you for your review. We well noted your commentaries for breakfast. Sincerely, Gabriel PRZYBYLEK Responsable réservation - Débiteurs - Qualité Novotel Suites Paris Nors 18ème

Decent hotel in a bad area

Customer review rating 3.9/5

Vikas M. Business - 29/09/2019 AccorHotels review

The hotel is standard. It isn’t my favourite and I try not returning here because the area is extremely scary and I don’t think the security of the hotel has the courage to confront the junkies in the area. The hotel by itself is acceptable. Rooms are nice and spacious. Well maintained but the hotel now has a bit of a stale smell.

Dear, Thank you for your review. We are very sorry to see you didn't enjoyed your stay the way you liked to. The security of the hotel can act only inside and if front of the hotel. They are here 24/7 for our guests safety. Sincerely, Gabriel PRZYBYLEK Responsable réservation - Débiteurs - Qualité Novotel Suites Paris Nors 18ème

Staff

Customer review rating 3.9/5

Morgan M. Families - 27/09/2019 AccorHotels review

The hotel it very nice and clean but the members of staff are very rude so disappointed...

Conducive

Customer review rating 3.9/5

David C. Solo - 27/09/2019 AccorHotels review

The hotel is nice, neat and functional. The wifi is very good and the staff are hospitable.

Mrs Gemma G.

Customer review rating 3.9/5

Anonymous Families - 24/09/2019 AccorHotels review

Staff were extremely rude were no help and not one smile from them. The lifts were a nightmare no one explained how to help it. We were lied to about the parking. Complete dive!! I will be letting everyone know....... utter disgrace

unsafe neighbourhood

Customer review rating 3.9/5

Anonymous Business - 24/09/2019 AccorHotels review

The hotel itself is fine. Rooms are spacious and have good facilities. The neighbourhood is very unsafe. Homeless people everywhere and next to a junction of very heavy traffic roads.

Dear, Thank you for this review. We are very sorry you didn't enjoyed your stay completely. Concerning the neighborhood, we have a security service 24/7 in the hotel, and we work closely with the institutions in charge to improve it. We are happy in found the hotel inside very fine :) Sincerely, Gabriel PRZYBYLEK Responsable réservation - Débiteurs - Qualité Novotel Suites Paris Nors 18ème

Clean and spacious room, friendly staff

Customer review rating 3.9/5

Anonymous Business - 20/09/2019 AccorHotels review

With the exception of the problem with a keycard, everything in the hotel was fine. Fairly large room and a comfortable bed. Friendly and helpful staff. Metro station is not far, but walking to it through the local area did not feel safe at all. It was very dirty and I have seen a lot of strange people there. Not a place to be wandering alone in the night.

Nice hotel with poor service and very bad location

Customer review rating 3.9/5

Pierre Families - 20/09/2019 AccorHotels review

hotel is nice, family room is large and clean, service is somewhat poor, the neighborhood is very dangerous

Good breakfast and cosy room

Customer review rating 3.9/5

Ryan P. Families - 18/09/2019 AccorHotels review

The room was clean and spacious. The breakfast was nice. The reception looked unclean, the teddy at reception in particular. Inside the hotel the quality was good/satisfactory. The neighbourhood outside the hotel was extremely unpleasant

Mr Shailender S.

Customer review rating 3.9/5

Shailender S. Families - 15/09/2019 AccorHotels review

This Novotel Nord Paris is the only hotel of Novotel chain which I will never recommend to anyone. - Bad location. - Rude behavior of staff. - Lift doesn't work. only some time works. - No option in breakfast.

Dear SHAILENDER S., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Nord 18ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Falgoux - General Manager

Good hotel, confronting location

Customer review rating 3.9/5

Travelling F. Families - 13/09/2019 AccorHotels review

Hotel was clean, staff very friendly. Outside the front door was the confronting reality of homeless refugees camping in tents on and around the ring-road. Not great for F., though plenty of security around the entrance. Taxis pick-up and drop-off outside the front door. No restaurant for dinner, so only option is delivery.

Nothing like any Novotel I know

Customer review rating 3.9/5

Gurpreet Families - 07/09/2019 AccorHotels review

Not a 4 star hotel - not sure how the grading process works!

Dear G S., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Nord 18ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Falgoux General Manager

Great room, acceptable hotel, disgusting location

Customer review rating 3.9/5

Gerard Business - 06/09/2019 AccorHotels review

The room was ok: spacious, modern, clean,.... great. The location and surroundings were absolutely disappointing and unpleasent.

Dear GERARD FRANCESC E., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Nord 18ème. I am sorry that your experience did not meet your expectations. Your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Falgoux General Manager

Not a good location!

Customer review rating 3.9/5

Deepak A. Families - 05/09/2019 AccorHotels review

The hotel inside is nice spacious room and a bathroom too.The only hurdle is walking from porte de le chapelle to the hotel where you will find slums with all immigrants. Night time i dont find safe to walk with the family. Breakfast was limited...no fried eggs .

Hotel good, location terrible.

Customer review rating 3.9/5

G T. Families - 27/08/2019 AccorHotels review

Young children were in tears when we arrived, seeing the conditions outside the hotel. They were scared and upset by the homeless campsite, and didn't want to stay. The hotel was good and very secure, which was a good job! We always made sure we were back before it got dark... scary! We didn't know about the homeless campsite when we booked the hotel, which we booked because of its location to the metro!

A disapointing Experience

TripAdvisor rating 3.5/5

stuartfletcher2 Friends getaway - 23/08/2019 TripAdvisor review

I was not made to feel welcome. Breakfast was not up to my expectations with very limited choices and certainly poor value for money. Novotel hotels had become my default choice of hotel I will now be reconsidering my options.

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