Hotel - Novotel Suites Paris Nord 18ème
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Paris Nord 18ème Hotel

3.5/5 1,353 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Web Corner on a Mac
  • Copy/print service available
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Our suites

  • 187 suites
  • 145 non-smoking suites
  • 5 suites for people with reduced mobility
  • 61 family suites
  • 6 connecting suites
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Computer
    • High speed transmission line
    • Microwave in room
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 2,252 reviews

Our guest reviews for Novotel Suites Paris Nord 18ème

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,353 reviews
Stamy Families - 05/12/2018 AccorHotels certified review
« Mr »

Very good experience with a more friendly and helpful approach from your staff. Committed to provide a better service.

K. Solo - 02/12/2018 AccorHotels certified review
« Great team...great room space but poor smoking smell and outdate of the hotel »

Great team...great room space but poor smoking smell and outdate of the hotel

Hilmi Business - 01/12/2018 AccorHotels certified review
« Rooms were good, but reception staff inattentive »

Rooms were good, but reception staff was inattentive. While we had to checkout, both the reception staff were busy talking for more than 10 mins to one person, even though one of the staff could have been available. They did not give us a printout of the invoice and if we needed a invoice copy, we would have to wait further. Since, we had to leave to catch a flight, we accepted the reception staff's offer to send the invoice by email, which never arrived. The hotel is good, but I feel that a top brand like Accor should have adequate trained staff, specially at customer facing positions.

Kalpesh V. Families - 21/11/2018 AccorHotels certified review
« Decent Experience »

Everything was good except that i reached at 12 pm and was given a checkin at 2 pm in spite of mentioning my requirement as a member that i needed an early check in. The lady at the desk forgot to convey to the next person in the handover. The gentleman once informed, arranged it in 15 min. Then i look at my wife and think why i was made to wait in the lobby for 2 hrs.

Pathmaraj V. Couples - 21/11/2018 AccorHotels certified review
« Bad location »

- hotel located in run down area with alot homeless and drug addicts/junkies... feel very unsafe just outside the hotel - hotel have unpleasant smell

Julien Business - 18/11/2018 AccorHotels certified review
« Poor location, under qualified staff, decent facilities »

Pretty terrible area. I personally did not feel safe. It was pretty much messy inside the lobby too. The room was decent. Overall a disappointing experience.

Hh Business - 02/11/2018 AccorHotels certified review
« Too scared »

Hotel is pretty good but Migrants are scared & not family safe

Zerihun N. Families - 02/11/2018 AccorHotels certified review
« Unsatisfactory »

I just arrived at 14:00 hrs and waited till 15:15 for check-in because the room was not ready. At 15:15 I made the check-in and went to the room 1003 and the room was not yet cleaned. I waited another half an hour on the corridor. And then I went to my room and it was not cleaned well since they have to do it so quickly. Trashes were under the bed, toilet was not cleaned at all. I am very disappointed. I never expected from 4 stars Novotel hotel.

Angela S. Families - 25/10/2018 AccorHotels certified review
« Not good »

The front desk was not helpful at all. From the moment we walked in. We had scheduled 2 rooms, we asked to be out on the same floor, but we were told there were no rooms available on the same floor. My niece was traveling with me she has 2 year old child and needed help from me, not until they gave her a room that was under construction full of dust was she changed to a room on the same floor 2 doors down. This only happened because she asked for the manager. A different day we asked for information about tours to turistic places, they told us go on line. Seriously! Of course I know that! Who doesn’t! But most hotels will recommend a trust worthy company... I don’t know the city or companies!

Jd Families - 20/10/2018 AccorHotels certified review
« I will never ever stay in this particaulr location of your hotel »

You don't even have to do survey to find out the main problem with this hotel. There are literally hundreds of drug addicts living just right outside the hotel. They are everywhere. This hotel is in the middle of nowhere, there are no adjacent food shops or stores or anything. The bus and metro stops are about a couple of blocks away and to get to them there is no escaping having to go thru all the drug addicts scattered all over the area. I have never felt so unsafe in any of my travels until I experienced this hotel. Even during the day it is scary and it is even more scary at night. It is very confronting to see people doing drugs and injecting needles at any time of the day and night. Also, why on earth is your reception area also the same as the bar counter. You can't even have a proper conversation to ask some questions with the staff because they are so busy with the line on the bar que. Staying in this hotel is a nightmare experience for me and my parents who were with me on this trip. Never again will I ever return to this hotel. I provided the same feedback to TripAdvisor to warn other travellers because if I had known this before hand I would have never put myself and my parents in danger by booking this hotel. I would have never forgiven myself if something has happened to us.

Paul W. Business - 19/10/2018 AccorHotels certified review
« Needs a refurbishment . Terrible location »

Staff friendly Rooms tired Terrible location

Family - 17/10/2018 TripAdvisor review
« Never again »

I cannot believe that I booked this hotel. I have never felt so unsafe in any of my travels. There are drug addicts everywhere outside the hotel and there are literally like over a hundred of them, I have never seen anything like it. The hotel is in the middle of nowhere so there are no stores or food shops nearby. To get to a bus stop or a metro station you have to walk a few hundred metres which should be ok however there is no escaping that you have to pass thru where all the drug addicts are, they are everywhere, there is no escaping them. The first night we arrived, we didn't eat because we were so afraid to go out to get some food. You will literally see them injecting syringes anytime of the day, it is really very confronting and some of them who are asking for food are quite aggressive. In terms of the actual hotel, I don't understand why the hotel reception is also the bar counter. The staff cannot pay attention to you because there is always a que for people ordering or paying at the bar, it is just really annoying and then when you get your turn the staff are very dismissive because they are in a hurry. This hotel is a nightmare, I will never ever go back to this again as in NEVER!

S. Business - 15/10/2018 AccorHotels certified review

Hôtel sale chambre degeulasse

Tarun Families - 10/10/2018 AccorHotels certified review
« Not a 4 star hotel, hotel surrounding area is unsafe »

This hotel is not a 4 star hotel,hotel surrounding is full of drunken peoples feel so unsafe....

Hanlie Families - 10/10/2018 AccorHotels certified review
« Expected better service and a safer location »

My family and I arrived at the hotel at 21:30. We were visiting Paris for a family holiday. The male person on duty, could not speak or understand English. It was difficult to communicate with him. We had questions, but he could not answer or assist us. The neighborhood where the hotel is situated, does not feel safe. There's a lot of beggers and people that is sleeping in the street. Our hotel window looked out into the main street and one couldn't open your curtains as the street people were watching your movements from outside.l. I won't recommend walking alone in the area.

Michael Y. Couples - 07/10/2018 AccorHotels certified review
« Satisfactory »

The hotel room was of good quality, clean and quiet. Unfortunately your reservations department let you down on the day of my arrival I got an email to say my room had been cancelled due to incorrect credit card number even though I had updated it only a few days previously through booking.com. When I called the gent that was dealing with it was extremely rude and unhelpful and only for the fact that I am a general manager of a hotel in Ireland and I knew how booking.com and hotel reservations work I would have been left without a room. All of this ended up costing me more money.

Business - 06/10/2018 TripAdvisor review
« Something have to change »

The breakfast does cost a little too much for what you're offering and the location around the hotel is not what it used to be. There so much migrants around that it only feel safe inside the hotel than outside.

Anonymous Couples - 05/10/2018 AccorHotels certified review
« Good »

Good hotel. Except breakfast: fruit juices not fresh/naturel, and powder milk...

A. D. Couples - 05/10/2018 AccorHotels certified review
« Mr »

Great front desk personnel, particularly Emily if I remember her name correctly. She made my stay memorable. Cleaning staff need to be more diligent by attending to details.

Anirban Families - 28/09/2018 AccorHotels certified review
« Novotel Suites »

The staff are very cooperative and friendly. The room is nice. The bed is comfortable. Breakfast is fabulous. Overall a great stay. The metro station is close to the property. I was not very comfortable coming with family from metro station in night to hotel as there were many homeless people loitering around and the way they were watching us, though there were no incident.

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