ibis Den Haag City Centre Hotel 3 stars

TripAdvisor rating 4.0/5 1,226 reviews
ibis Den Haag City Centre
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+ 14 Services
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Room 1

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Hotel extras

  • Free Wifi

  • Breakfast from 6:30am to 12:00pm

  • Located in the city centre

  • Bike Rental

  • Non smoking rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Automatic air control
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Den Haag City Centre

Jan Hendrikstraat 10
2512 GL
den haag
netherlands

Tel: +31702039001

Fax: (+31)70/3184319

Contact email

Check-in from 14h00

Check out up to 12h00

  • TRAM :   2, 3 or 6 Grote Markt

  • By plane

    AMSTERDAM SCHIPHOL At 45km / 27 miles

  • By plane

    Schiphol Airport At 45km / 27.96 miles

  • By train

    LA HAYE/DEN HAAG At 0.6km / 0.37 miles

  • By train

    THE HAGUE CENTRAL At 5km / 3.11 miles

  • By train

    THE HAGUE HS At 5km / 3.11 miles

GPS :52.075916, 4.307236

Our accommodations

Inviting, modern and cozy: this describes the rooms at ibis Den Haag City Centre. All rooms are equipped with a comfortable bed, a bathroom and free WIFI - everything you need for a pleasant stay.

Room for one or two persons equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room for one or two people with our new ibis beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Room for three people with our new ibis beds

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Family Room - 2 connecting rooms

  • Max. number of persons: 4
  • Area: From 46
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Our restaurants and bars

CAFÉ

Type of cuisine: Cafe

In the evening, the Café offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

YOUBAR

Photo non contractuelle / Strictly non binding

Relax at the bar: The ibis bar is the perfect place to come and have a well deserved rest, whatever the time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Den Haag City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,155 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,226 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Comfortable stay

Customer review rating 4.4/5

S.p. Couples - 16/10/2019 AccorHotels review

Good location. Very comfortable bed. Room had everything we needed. Very quiet. Enjoyed drinks and pizza in the bar, good ambiance.

Dear Mrs. P., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Patty Notenboom

You are the best

Customer review rating 4.4/5

Anton Couples - 15/10/2019 AccorHotels review

This is the best IBIS hotel I ever stayed in

Dear Mr. Bagajiev, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Patty Notenboom

perfect

Customer review rating 4.4/5

Fen Business - 14/10/2019 AccorHotels review

The personnel, the location, the food, the cleaness...Just perfect!

Dear Mrs. H., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Patty Notenboom
Customer review rating 4.4/5

Anonymous Solo - 11/10/2019 AccorHotels review

Good as usual

Dear ROGER T., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

Helpful and flexible staff

Customer review rating 4.4/5

Steph Business - 10/10/2019 AccorHotels review

for the most part this was a pleasant stay. Unfortunately my second night and morning experienced no hot water. I asked for a obtained a consideration for this and was given the night FOC. I appreciated that approach, but it would be useful to notify customers in some way rather than we just find out as we step into the shower.

Dear STEPHANIE MS A., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately we had a failure in the water heater system that day. We are very sorry for the inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

Very nice stay in the middle of Den Haag

Customer review rating 4.4/5

Mark Couples - 09/10/2019 AccorHotels review

Extremely good value for money, low cost, very central location. Parking we found outside of the hotel for a god price as well

Dear DR. MARK V., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

I expected more.

Customer review rating 4.4/5

Gregor Business - 09/10/2019 AccorHotels review

Bathroom was small and a bit rusty. Bedding wasn't wery clean. I found a hair or something like it and pillow wasn't clean - underneathbthe cover. I used towel as an extra layer to cover it.

Dear GREGOR K., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will help us to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

Graduation Weekend

Customer review rating 4.4/5

Anthony Families - 07/10/2019 AccorHotels review

An excellent family weekend for daughter's graduation. Amazingly helpful staff and top class facilities at this city centre hotel. Would always recommend staying here. Close to restaurants, shops and sights

Dear ANTHONY S., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man
Customer review rating 4.4/5

Mary Business - 07/10/2019 AccorHotels review

I arrived late, cold and wet and the staff were wonderful. I was provided with a room overlooking the garden as requested. As usual it was an excellent stay.

Dear MARY K., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

A central location with comfortable clean rooms

Customer review rating 4.4/5

Fionnuala Families - 07/10/2019 AccorHotels review

Food was very good, staff helpful and friendly.

Dear KATHLEEN C., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

Great location, brilliant staff

Customer review rating 4.4/5

Barry Couples - 03/10/2019 AccorHotels review

Access to city centre and transport is fantastic. Staff were helpful and friendly. All round great hotel

Dear BARRY C., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

excellent

Customer review rating 4.4/5

M. Couples - 02/10/2019 AccorHotels review

a most enjoyable stay. great hotel with attentive and friendly staff and super breakfast. special thanks to Tamara on reception.

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially to Tamara. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Patty Notenboom

All ok, could improve a little.

Customer review rating 4.4/5

Derek B. Couples - 01/10/2019 AccorHotels review

No free tea and coffee making facilities which was a disappointment, after having stayed at the Amsterdam airport Ibis hotel where there was a lovely coffee machine for guests. Instead we were told to order a coffee at the bar. When we did, expecting it to be the 1 Euro 50 take away deal as advertised meters away in the lobby, we were charged 2 Euros 60 for each coffee. When we asked at reception why this was we were told that each hotel has different things for guests but I couldn't see what we had to make up for that at this hotel? The Amsterdam hotel had a free shuttle bus and free coffee, this hotel didn't seem to offer anything else as an alternative, which is what he was saying. I also did the online fast check in and check out but there was only one small reception desk and although we didn't have to wait long, there seemed little point in doing this online as we still had to do the same process anyway. Again the Amsterdam hotel had a separate desk and this really did speed up the whole check in and out process and was well worth the effort. It was still a nice stay at a nice comfortable hotel, it just could have been slightly better.

Dear mr B., Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tamara Boerlage

Mrs

Customer review rating 4.4/5

Anonymous Couples - 01/10/2019 AccorHotels review

Hotel in good location. Room clean & comfortable. Only negatives where our check out experience which was slow and the lack of staff on the bar.

Dear mr G., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara Boerlage

Good. Clean. Issue on the payment with my points

Customer review rating 4.4/5

Ghatt Friends - 30/09/2019 AccorHotels review

Hotel is excellent. I had problems as I wanted to pay with my points and the system was not working :(

Dear GUILLAUME H., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. We are very sorry that our system was not working for your points! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marielle Brouwer

The Hague, convenient and affordable stay

Customer review rating 4.4/5

Andrew L. -. U. Solo - 30/09/2019 AccorHotels review

It was easy to find, get around the city and very close to restaurants, bars and even a casino.

Dear ANDREW L., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marielle Brouwer

was ok for a very short stay

Customer review rating 4.4/5

Mrs S. S. Couples - 27/09/2019 AccorHotels review

Insufficient and poor quality towels. No hand towel only very thin small size bath towel. Your breakfasts are overpriced one can buy a good breakfast locally at half that cost

Dear ms S., Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tamara Boerlage
Customer review rating 4.4/5

Robert G. Business - 27/09/2019 AccorHotels review

Very pleasant lovely staff..

Dear ROBERT G., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marielle Brouwer

Nice

Customer review rating 4.4/5

Anonymous Couples - 23/09/2019 AccorHotels review

Nice room, but very warm. No airco

Dear MICHIEL L., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. Just for your information we do not have an airco it is only a air ventilation system that is based on the temperature out side. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marielle Brouwer

Excellent

Customer review rating 4.4/5

Simon Families - 22/09/2019 AccorHotels review

The hotel is excellent, as i have stayed here several times. Friendly staff, great location and excellent food. My only negative is that the air conditioning did not produce cool air resuktingnin the room being very warm, even with an open window.

Dear SIMON C., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marielle Brouwer
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