Hotel - Novotel Berlin Am Tiergarten
Novotel Hotel Novotel Hotel

Novotel Berlin Am Tiergarten Hotel

4.5/5 2,201 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 86.45 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities (Nearby)
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 19 meeting room(s)
  • Web Corner on a Mac
See all services

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 274 rooms
  • 189 non-smoking rooms
  • 27 rooms for people with reduced mobility
  • 101 family rooms
  • 32 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 6,578 reviews

Our guest reviews for Novotel Berlin Am Tiergarten

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,201 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 23/03/2019 TripAdvisor review
« Nice hotel in a great location for access to the s-bahn »

Big rooms. Very close to transport and in a quietish area. Only complaint was AC in room is a bit old fashioned and didn't seem to work properly. Meant room was stuffy, even in March! Located close to the park and zoo.

Business - 17/03/2019 TripAdvisor review
« Novotel Berlin Am Tiergarten »

Check-in was not satisfied. The staff couldn't find my reservation though I informed my surname and number of nights that I booked. He also forgot to give me drink voucher for Accor silver card holder.

Anonymous Business - 14/03/2019 AccorHotels certified review
« Great Hotel! »

Works great for business, central, reception and restaurant staff are friendly, rooms are fine and clean and the wifi works well! Great Breakfast buffet - i missed the nutella though, couldnt find it this year : ) See you again next year around ITB ! All the best Christine

Anonymous Solo - 11/03/2019 AccorHotels certified review
« Excellent »

Excellent as always. But the shower in 337 drains slowly and shampoo accumulates making it slippery. I suggest optional shower mats be available

Richard Couples - 07/03/2019 AccorHotels certified review
« A very enjoyable, hassle-free stay »

We arrived by car and were pleased to find the parking arrangements were straightforward. Reception staff were helpful and it was a pleasant surprise to find water & chocolates waiting in the room, which was spacious, comfortable and well presented. Breakfast was excellent with a wide selection and efficient service. The hotel's location was very convenient for walking and for accessing Berlin's rail service. We look forward to returning in the future.

8PeteS8 Friends getaway - 07/03/2019 TripAdvisor review
« Perfect this time »

I am quite often staying in this hotel but in the past I did not feel well taken care of. This time it was perfect; a very warm welcome noticing I was a frequent guest; no issues with upgrade for both (!) reserved rooms, free drinks, something sweet in my room, rooms prepared as asked... Everything really taken care of. It is a great pleasure to be welcomed this way and makes me definitely planning to go back. So thanks to the reception Staff for exceptional care and see you soon :-)

David V. Business - 05/03/2019 AccorHotels certified review
« Good stay in Berlin »

It was only a short stay (one night) during a business meeting. I had no problems during this stay.

D T. Families - 01/03/2019 AccorHotels certified review

We had a great stay, lovely hotel plenty of room in the room and a friendly staff. Well worth a stay it is so close to the public transport that travelling around the city was a pleasure.

Anonymous Business - 28/02/2019 AccorHotels certified review
« Impossible to use the shower »

Overall I was not satisfied. During check-in I was told that I would get a handicapped room. When trying to shower I figured out (a) that there is no shower curtain and (b) there is no fixture to mount the shower so one needs to sit in the bathtub while holding the shower in one's hand. While this may be necessary for a handicapped person it was really not practical for me. I use to stay regularly in the Novotel in Munich which I perceive overall much better.

Our hotel has responded to the review
Our hotel has responded to the review

Guten Morgen Herr K., vielen Dank, dass Sie sich die Zeit für die Bewertung Ihres Aufenthaltes genommen haben. Ihre Unzufriedenheit tut mir sehr leid. Ich hoffe sehr, dass Sie meine Entschuldigung für die Umstände die Sie mit dem behinderten gerechten Zimmer hatten annehmen. In Berlin gibt es eine Vorgabe, dass 10% der gebauten Zimmer behinderten gerecht bzw. freundlich gebaut werden müssen. In unserem Inventar sind das 25 Zimmer welche zur Verfügung stehen. Mit Ihrem Einverständnis würden wir in Ihrem Gastprofil die Information hinterlegen, dass Sie zukünftig keines dieser Zimmer zugeteilt wünschen. Ich würde mich sehr über Ihre Rückmeldung dazu freuen und hoffe, dass wir Sie trotz dieses Erlebnisses noch einmal als unseren Gast begrüßen dürfen. Mit herzlichen Grüßen, Caroline Münter Hoteldirektorin

John F. Families - 28/02/2019 AccorHotels certified review
« Great staff, very helpful, no problem. »

Everything I expect from a Novotel.

Nikolay G Solo travel - 27/02/2019 TripAdvisor review
« Novotel hotel the best »

All was the best- vety friendly. Best location of Hotel - near S - Bahnhof Very good rooms Nice bar Tiergarten - place of Flee market A lot of antics , paintings stamps coins photo camers - all very cheep... Thanks and thanks hotel Novotel

Jerome Business - 25/02/2019 AccorHotels certified review
« A solid and sound solution when searching for an overall very good hotel in Berlin. »

Comfortable and safe stay in a clean, quite and spacious room. Super friendly, knowledgeable and efficient staff. Really good on site restaurant. The very close proximity of the metro makes exploring Berlin easy at minimum cost. Walking distance area is well suited for stretching our legs (a park, a couple of landmarks, the zoo and the aquarium a little bit further).

Family - 25/02/2019 TripAdvisor review
« Half term break with the grandkids. »

A good hotel, the S Bahn across the road, one stop to the Kdamm in one direction and direct to the airport in the other. Friendly staff, good service, comfortable rooms with good beds. Everything I expect from a Novotel.

Janet Friends - 23/02/2019 AccorHotels certified review
« Very efficient customer service »

Bar service was quick when ordering but sometimes slow delivering. Reception staff were excellent. Rooms were fine for our needs and were always very clean. Online Checkin was a nightmare although it did work after my 5th attempt!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.janet o., thank you very much for your fantastic feedback. We are very happy that you had a good stay with us and hope to welcome you again in our house. Warm regards, Bianca Durmaz Guest Relations

Marko M. Business - 20/02/2019 AccorHotels certified review
« Great time as always »

I would like to thank to hotel stuff and members of the team as this hotel keeps the high standard and frendly personal which even when working hard still keeps to smile and help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Marko M., thank you very much for your fantastic feedback and your lovely words. We are very happy that you enjoy every time your stay with us. We hope to welcome you back soon with us. Warm regards, Bianca Durmaz Guest Relations

Srdjan Business - 15/02/2019 AccorHotels certified review
« Good connection, very friendly staff »

Very close to the station Friendly staff Understand customer needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Srdjan P., thank you very much for your great feedback. We are very happy that you had a good stay with us. We hope to welcome you back in our house. Warm regards, Bianca Durmaz Guest Relations

Germain B. Business - 14/02/2019 AccorHotels certified review
« short staffed at critical times »

Basically, I asked for a late check out to 1pm which was granted. When I came back at 12.30pm, my key was not working anymore. I went to the lobby to get the key re-activated. To my dismay, there was only 1 staff on duty who made me wait 10 minutes in line as he had a queue of guests waiting to check-in. I can assure, this was not a great experience especially when I am in a hurry to go catch a flight. It also made we wonder what is the point of the priority desk. Finally, is it normal to have only 1 staff at noon time in a 4 star hotel???

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Germain B., thank you for taking the time to tell us about your experience during your stay. We deeply regret that you left our house with such an impression and we would like to apologize for that feelings. Please be assured that i share your comment with our team to optimize our processes and avoid those mistakes in the future. I really hope that you accept our apologies and give us a second chance to be your host! Warm regards, Bianca Durmaz Guest Relations

Epp Families - 08/02/2019 AccorHotels certified review
« Nice stay, good quality »

Noisy surroundings because of nearby train station, but it was nice and calm inside. We liked location - one day we walked to the city centre and back through the park, another day took the train. Both worked well. Hotel's gym had very good equippment, I was sorry that I got a little cold before our trip and couldn't use it more intensive. Saunas helped to relax. And breakfast was good with a lot of choises.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.Epp J., thank you very much for your great feedback. We are very happy that you had a good stay with us. Thank you also for your notes we will share this with our team. We hope to welcome you back soon in our house. Warm regards, Bianca Durmaz Guest Relations

Rabe Y. Business - 03/02/2019 AccorHotels certified review
« Excellent, clean and very helpfull staff »

I have received excellent in room services and staff always ready to help!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rabe Y., thank you very much for your fantastic feedback. We are very happy that you had a good stay with us. We hope to welcome you back in our house. Best wishes, Bianca Durmaz Guest Relations

Sonia Families - 03/02/2019 AccorHotels certified review
« Comfortable and quiet »

The room was large clean and comfortable for 3 adults. Bathroom very good with separate bath and shower. Staff friendly and spoke very good English

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.Sonia P., thank ýou very much for your fantastic feedback. We are very happy that you had a good stay with us. We hope to welcome you back in our house. Best Wishes, Bianca Durmaz Guest Relations

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