Hotel - Sofitel Marrakech Lounge & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Marrakech Lounge & Spa Hotel

4.5/5 3,505 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
    • Solarium (Paying)
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)

Catering

  • Breakfast
  • 4 restaurant(s)
  • 5 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

In your room above the patio, where contemporary art mixes with the murmur of the fountains to create a Zen and relaxing atmosphere, your demands for comfort and serenity will be fully satisfied at all times.

  • 163 rooms
  • 50 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 42 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 4,102 reviews

Our guest reviews for Sofitel Marrakech Lounge & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,505 reviews
Couples - 07/02/2019 TripAdvisor review
« Long Week end in Marrakech »

The position of the Hotel is perfect as it is walking distance from the main square of Marrakech. Breakfast is super! Hotel suites can be more cleaned and it took sometime before getting the water boiler in the room. Bed not too comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear sindaco77mn, We sincerely thank you for taking the time to write about us, following your stay at the Sofitel Marrakech. We really hope to have the honor to welcome you back among us. Best regards, Ahmed Benkirane General Manager

Anissa Families - 05/02/2019 AccorHotels certified review
« Amazing »

The experience was amazing, from that staff to the service and the room, it was exceptionally clean and tidy too. I would like to give a big thank you to the staff that served us at breakfast which were, aberrahim, Karim, Sanna, Assia and Mohammed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anissa Z., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Alain R. Business - 29/01/2019 AccorHotels certified review
« Wonderful stay »

Everything was perfect and clean. I really loved the breakfast buffet it was one of the best i appreciated in my life morrocan the with cookies was so dilicious All the vip service employees were so nice and very helpful thanks to them all ,They gave me extra fruits and pacetry ,Mr Zidan and his crew of Yassine chardoud and Anwar were all Nice and happy to serve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear dassarecos s., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Smita Families - 21/01/2019 AccorHotels certified review
« Mrs »

It was an extremely comfortable stay. Everyone was extremely friendly and helpful. I would like to appreciate the following people for all their help and assistance - The General Manager The guest relation Manager At the breakfast room - ASSIA , KARIM , SANNA , NWIHI , ELKERFI Thank you to all others too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mehul P., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

M. K. Friends - 20/01/2019 AccorHotels certified review
« Fabulous hotel »

This hotel is everything it claims to be and more. The wonderful facilities are complemented by a very helpful, friendly and professional team of staff. The thing that made this hotel so fantastic is their staff. They were all so unbelievably kind, attentive & friendly. They were so accommodating & were wonderful to talk to. Especially the people At the front desk Mehdi Bentaleb and Mehdi L They made our stay that much more enjoyable; they are the reason why we will stay here again next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GORAN K., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Ahmed BENKIRANE General Manager

Nike O. Couples - 20/01/2019 AccorHotels certified review
« A good experience »

A very good experience at Sofitel with extremely nice and polite people, in an absolutely well presented environment. Many workers were working hard and trying their best to satisfy, I would like to highlight the efficiency of our room cleaner, Fatima Zahra, the conscientiousness of Iman at the SOLounge, and the friendliness of Farah on our last day. As beautiful as the environment in Sofitel is, ( highly sophisticated furniture in a most sophisticated environment ) it is often polluted by people smoking everywhere as there is no designated smoking area throughout the hotel. Hence I was constantly choking by the smoke from their cigarettes, and have gone away from the restaurant upstairs with the smell of cigarette on my clothes. Total health hazard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Itunu O., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ahmed BENKIRANE General Manager

Couples - 11/01/2019 TripAdvisor review
« Service »

The hotel was perfect, the only little problem was maybe with the concierge service... i feel (at least each time we tried to reach him) was either not there or he was clueless. The location and the hotel as an all was beyond words.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour ELED_471, Tout d'abord nous vous remercions d'avoir partagé votre expérience à la suite de votre séjour au Sofitel Marrakech. Votre commentaire élogieux est une source de motivation pour toute notre équipe soucieuse de vous offrir une meilleure qualité. Nous vous remercions encore une fois pour votre passage et espérant avoir une deuxième chance de vous accueillir de nouveau pour plus de joie et de belle surprises. Bien à vous, Ahmed BENKIRANE General Manager

Zr Business - 30/12/2018 AccorHotels certified review
« very good »

very enjoyable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khashif R., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Kash Business - 30/12/2018 AccorHotels certified review
« Good flexible customer centric support for issue not of Sofitels making. »

We actually booked 3 rooms via an agent, however the (our mistake) we put the wrongs dates for the booking. So when we turned up at the hotel they had no entry for us. The staff (esp Mohammed - Duty Manager) was EXTEMELY helpful. Also, the lady on the counter but I cant remember her name. Overall the hotel was very nice and the service was personal throughout our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khashif R., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Brahim Couples - 23/12/2018 AccorHotels certified review
« dedicated staff »

personal and dedicated staff fast check in great room with nice welcome gift lunch very nice breakfast impressive and very good service everybody is doing his best to give you a feeling that you more then welcome thanks everybody brahim

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kees D., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

David Couples - 21/12/2018 AccorHotels certified review
« Amzing »

Amazing hôtel,best breakfast thanks to:sana.nouihi.Karim. Brahim. Elyoussfi.quarfi.

Angela E. Couples - 21/12/2018 AccorHotels certified review
« A special Moroccan experience »

Couldn't fault the service and attention received by all staff from our arrival to departure. Great facilities in the hotel and superb food in all three restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela E., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

M. J. Friends - 19/12/2018 AccorHotels certified review

It was a wonderful experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. m., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Katrine Business - 19/12/2018 AccorHotels certified review
« Wonderful stay, excellent service »

The service was flawless and staff extremely friendly and attentive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katrin G., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

M’w. Solo - 19/12/2018 AccorHotels certified review
« Grate »

Almost everything that happens in this place is extraordinary. The accommodation, the food, the atmosphere, the service and the pool and garden Area were great. The only thing I would point out right off the bat is the high price of some things. This is not surprising when you are at a hotel of this caliber. The other thing is that it's very French. This is not necessarily a bad thing, but you will hear especially speak French because it is the second language of Morocco. The room I stayed in was spacious and had a large terrace. There are birds everywhere that come in if you leave your food alone. I want to thank some staff who spoiled me during my stay: Nacira, Mehdi L, mehdi, aida and rakiz at the reception, Hamid, Siham, abdeljabar and hanane, great room service and élégance. At the orangeraie atika and ighzi the archetypal kindness and the best for the end a hat of honor for Mehdi, amine and chef korari at so magic. I look forward to seeing you again at the sofitel Marrakech j!!!! :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antonius W., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Lars Solo - 18/12/2018 AccorHotels certified review
« thanks a lot »

I am very happy for amazing stay in sofitel marrakech. I thank you for all the staff of breakfast and in the so amin and benali also ossama abssi and adili in pastry service and the best one brahim at service room who always available for any information regarding the dishes that chose us redouane with smile really.well done and the next.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lars H., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Anonymous Couples - 15/12/2018 AccorHotels certified review
« Fantastic stay »

This hotel was awesome, all the amenities were very good. The staff is friendly and helpfull, Thanks to: nassira, fatima rachida djamal salah chahira hicham from breakfast room, nezha aziz from the bar. Definetly coming back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric B., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Mehdi K. Families - 15/12/2018 AccorHotels certified review
« Unique, pleasant and unforgettable. »

A second Time visiting SOFITEL Marrakech Palais Impérial, feeling a perfect feat with the city beauty and Marrakech mind set.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mehdi K., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Nizar A. Business - 13/12/2018 AccorHotels certified review

Our experience went well and Mr Mohamed Amani did a great job to help us have the best possible stay and on the behalf of my company we thank him for that

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nizar A., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Marcel Business - 10/12/2018 AccorHotels certified review
« Good job »

I really enjoyed my stay in this hotel, which has a great, clean and beautiful room. I believe you're offering an excellent choice of food and drinks with a wide variety of dishes, I did not even have the opportunity to try your excellent menu especially Moroccan dishes. In room service (siham, hanan, idbouhaddou, hasna and hamid) took care of us; they were very attentive and helpful during our stay, they were even helped to answer all our requests outside the hotel. A little enchantment also for the evening restaurant, so lounge chef korari, chef yassin, chef shawki for their admirable talent in cooking. amine and Mehdi for their impeccable service. I'd like to come back here because I felt at home .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcel K., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

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