Mercure São Paulo Jardins Hotel 4 stars

TripAdvisor rating 4.0/5 1,622 reviews
Mercure São Paulo Jardins Hotel
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

Mercure São Paulo Jardins Hotel

Alameda Itu 1151
At Rua Augusta
JARDINS
01421001
são paulo
brazil

Tel: +551130897555

Fax: (+55)11/30897566

Contact email

Check-in from 14h00

Check out up to 12h00

  • METRO :   linha 2 - verde CONSOLAÇÃO

  • By plane

    AEROPORTO DE CONGONHAS At 13km / 8.08 miles

  • By plane

    AEROPORTO INTERNAC. GUARULHOS At 33km / 20.51 miles

  • By car

    MARGINAL TIETE At 15km / 9.32 miles

GPS :-23.561432, -46.662891

Our accommodations

We offer different room categories that provide the same elegance and simplicity, yet different experiences. Opt for the comfort of Standard Rooms or try our sophisticated Privilege Apartments featuring unique details.

Standard Apartment with 1 double bed

  • Max. number of persons: x2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Apartment with twin beds

  • Max. number of persons: x2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Apartment with 3 single beds

  • Max. number of persons: x3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Apartment with 1 double bed

  • Max. number of persons: x2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Apartment with 1 double bed

  • Max. number of persons: x2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

AUGUSTA CAFÉ

Type of cuisine: International

Located in São Paulo's most charming district, the welcoming atmosphere of the Augusta Café restaurant offers an intimate and chic setting for business meetings, get-togethers with friends, or healthy and tasty meals.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AUGUSTA CAFÉ

Photo non contractuelle / Strictly non binding

Browse our selection of exclusive wines and take your pick of drinks and cocktails prepared by our staff in a relaxed and cozy setting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 139 m²

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 45 people

Find out more
Mercure São Paulo Jardins Hotel Meeting Room

Our guest reviews for
Mercure São Paulo Jardins Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

7,029 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,622 reviews

Wonderful

TripAdvisor rating 4.0/5

Venture05527757870 Friends getaway - 22/04/2019 TripAdvisor review

I had a wonferful stay at Mercure Jardins. The crew was fantastic. Professional and they are all very kind. Breakfast are delicious! humm.. everything well done. And the hotel is too closed some of the famous Sao Paulo's address. Museums and restaurants and mall and the famous Paulisa Avenue, the heart of Sampa!

Short business stay in Sao Paolo

Customer review rating 4.4/5

Anonymous Business - 14/04/2019 AccorHotels certified review

Happy to receive on time a room as i was coming from a long trip. Good check in experience

Dear Mr. Thomas. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Very nice stay

TripAdvisor rating 4.0/5

daniel44_13 Business - 11/04/2019 TripAdvisor review

Very nice location,very good hotel even if some rooms older,frienfly and helpful staff,excellent breakfast, good restaurant at reasonable price compared to some other places in Jardins.I recommend this hotel!

Fine stay , still waiting for email receipt for the stay

Customer review rating 4.4/5

Enrique B. Business - 08/04/2019 AccorHotels certified review

The stay was fine, room was clean and operative, breakfast was good. Check out was very friendly and quick, however I was promised that my recept would be emailed to me and I am still waiting for that.

Dear Miss Enrique. We thank you for your comments regarding your stay at Mercure SP Jardins. About the Invoice, I have asked to financial department to send you as soon as possible. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Excellent

Customer review rating 4.4/5

Michael H. Business - 03/04/2019 AccorHotels certified review

Nice rooms, good fresh quality food, very helpful staff

Dear Mr. H.. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Very nice

Customer review rating 4.4/5

Anonymous Business - 02/04/2019 AccorHotels certified review

Friendly staff, basic but clean rooms and amenities. Didn't have any problems except for the wifi that would go down once in a while.

Dear Mr. Louis. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. We apologize about the internet, maybe it was a problem on the conection on that day because we have no other complainings. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

All very good until check out issue

Customer review rating 4.4/5

Anonymous Business - 27/03/2019 AccorHotels certified review

I have stayed at this hotel in the past so I knew it matches my needs interms of location and facilities. Rooms are spacious and comfortable. Bathroom is clean. Breakfast is very good. Internet is reliable.

Excellent

Customer review rating 4.4/5

Alberto Business - 27/03/2019 AccorHotels certified review

Love the hospitality and assistance your staff had to my needs, will definitely return

As always, a great location and a very supportive and friendly team

Customer review rating 4.4/5

Bernhard Business - 26/03/2019 AccorHotels certified review

Overall, an excellent experience supported by a helpful team.

Terrible

Customer review rating 4.4/5

Bill B. Business - 22/03/2019 AccorHotels certified review

In an international city I expect people to speak English. That was not the case, made everything a nightmare.

Dear Mr. William. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. About your complain, I inform you that the Front Desk Manager will contact you soon to know what happened. We really apologize about this. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Good option

Customer review rating 4.4/5

Anonymous Friends - 20/03/2019 AccorHotels certified review

Mercure hotel Jardin was comfortable, relax and friendly in the very heart of São Paulo. Recommended for a great stay and also the fantastic breakfast !

Dear Mr. Efthy We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Disapointed with the Gym abd the Restaurant Menu options but all was above good

Customer review rating 4.4/5

Guilherme Business - 07/03/2019 AccorHotels certified review

Few channels at the cable TV Very few options into the restaurant Menu Gym very limited and the Gym closing at 22 PM that is not acceptable to business men. Good points: Restaurant Chef created a fish plate to me due to my food restrictions Staff was amazing Thanks god the hotel has Energy Generator due to several energy flaws

Dear Guilherme. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Hotel Mercure Jardins

Customer review rating 4.4/5

Tatiana Families - 03/03/2019 AccorHotels certified review

The Hotel is conveniently located. There are nice restaurants and shops at walking distance. Paulista Ave. and subway stations are very close to the hotel. Staff is very polite.

Dear Alina. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Very friendly

Customer review rating 4.4/5

Anonymous Business - 03/03/2019 AccorHotels certified review

I feel welcome

Dear Luca. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Another great stay at the Mercure Jardins Sao Paulo

Customer review rating 4.4/5

John C. Couples - 27/02/2019 AccorHotels certified review

This is our 5th time in Brazil. Coming from the USA, We always stay at the Mercure Jardins. It is a very convenient location. The hotel is very clean and up to date. The restaurant has a great menu too. The whole staff from the front desk, Cafe, door man and help is very professional. They are helpful in giving us directions, suggestions, taxi cabs or even translating. Check in and check out is quick. The staff is friendly and they remember us from past years. We enjoy speaking with the staff about our travels and they seem to be interested. This is a nice touch. Please give our thanks to the entire staff. We look forward to seeing them next time we are in town.

Dear John We thank you for your comments regarding your stay at Mercure SP Jardins. We are very happy to have you both as our guests and always a pleasure for us. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

My stay was just ok.

Customer review rating 4.4/5

John S. Business - 24/02/2019 AccorHotels certified review

The hotel needs updating. A/C did not work great. Rooms are not outfitted with an iron and ironing board which is a huge inconvenience. I had to call front desk for housekeeping to lend one. There were several occasions when none were available.

Pleasant stay

Customer review rating 4.4/5

Anonymous Business - 17/02/2019 AccorHotels certified review

Good facilities, friendly staff

Dear Miguel. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Convenient location

Customer review rating 4.4/5

Marco Business - 17/02/2019 AccorHotels certified review

The hotel is located on a convenient zone for business in São Paulo, near Avenida Paulista (walking distance) and a 15-minute taxi ride to Faria Lima. The hotel needs some renovation.

Dear Marco. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. The hotel is going to have renovation this year in some areas. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

Nice environment, great stay

Customer review rating 4.4/5

Shiri O. Couples - 10/02/2019 AccorHotels certified review

Good location, nice and helpful staff, useful facilities, nice room, convenient and nice stay.

Dear Shiri. We thank you for your comments regarding your stay at Mercure SP Jardins. We will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins

A very positive experience--as usual

Customer review rating 4.4/5

Bernhard L. Business - 02/02/2019 AccorHotels certified review

There is nothing specific to describe. As a frequent guest at this hotel, everything was well taken care of.

Dear Mr. L.. We thank you for your comments regarding your stay at Mercure SP Jardins . Be sure wee will share your comments with the team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. In anticipation of hosting you again, please accept our best regards. Team Mercure SP Jardins
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