Hotel - Hotel Mercure Lublin Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Lublin Centrum

4.0/5 400 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Outdoor car park PLN 34 per day (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • LUBLIN AIRPORT
  • Languages spoken at the hotel
    • English
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/24
    • Opening hours : Week-end 24/24

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from a range of options: a Standard or Superior Room or a suite and take advantage of our wide range of additional services.

  • 110 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,613 reviews

Our guest reviews for Hotel Mercure Lublin Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 400 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Krzysiek Couples - 16/08/2018 AccorHotels certified review
« Lublin »

1st of all when we came to our room it was devastated and roof was broken by the air conditioner. They changed our room and it was ok but parking place was really uneconomical. I mean 3m further was the same place but 50% cheaper and they haven’t inform us about price of parking spot, I thought it was in price of hotel room. But staff was really good and 2nd room was okay.

Anonymous Couples - 15/08/2018 AccorHotels certified review
« It was ok »

Very nice people are working at hotel. Rooms are cleaned.breakfast was good. I am happy about it

Agata Couples - 06/08/2018 AccorHotels certified review
« Very good location »

Clean and really nice hotel. Very good location. Only problem - during the Carnaval Sztukmistrzow small mess, rooms not ready on time. Apart from that, everything perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agata K., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Couples - 01/08/2018 TripAdvisor review
« Very good value »

We stayed at Mercure Lublin for the weekend (Fri-Sun), in a superior room. The room was modern and spacious. Both the room and bathroom were clean, but the carpet in the room could use a bit of cleaning. Despite a quite late check-in, the receptionist was very friendly and helpful, we managed to slip into the restaurant just before it was being closed - the food was fresh and tasty, the pricing - awesome (we took advantage for a promo giving us 50% off), the staff really welcoming. The hotel is in a great location, 15 mins walk from the market square, with a lovely park on the other side of the street. I would point out to two disadvantages: the AC was not very effective (it was well above 25C outside), and our window was facing a building site (with busy workers starting their shift quite early in the context of the Saturday morning lay in we hoped for). The breakfast was also more than satisfying - wide choice of meats, hams, fruits and diary, and a possibility to make your own waffles (!). For the price we paid (we used an early-booking promo, the whole stay cost us less than 400 PLN), I was more than satisfied. If I was to pay the full price displayed on our arrival date (more than 400 PLN/night), I think I would have expected a bit more.

A. Z. Families - 18/07/2018 AccorHotels certified review
« Nice cosy little hotel with lovely staff »

Hotel is a brisk 20 minute walk into Lublin town. Rooms were small but comfortable. Our room faced directly onto a crane located at the site of a apartment development( not ideal). Breakfasts were adequate but variety could have been better. Gym very small and there is no pool in the hotel. The staff especially at front counter were very welcoming and helpful. I would not describe the Mercury Lublin as a 4* Hotel more like a 3 plus. I stayed 2 nights with my son and it was more than adequate for our needs. I would recommend the hotel for a short stay in Lublin

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Rich Business - 17/07/2018 AccorHotels certified review
« Staff was very friendly and helpful. »

Staff was very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard L., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Anonymous Families - 16/07/2018 AccorHotels certified review
« Rather disappointing »

We arrived late at night alongside a colleague of my wife. For some reason, the room of her colleague was not reserved for her so we had to share(!) the room during the first night. The following day the hotel suffered from a blackout of a few hours during those we had to go up and down 3 floors with a stroller and a baby, very unpleasant experience. Other than that I do want to mention the fact that the team was very friendly and tried to offer help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Or S., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lublin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Andrii Friends - 13/07/2018 AccorHotels certified review
« Mr »

Everything was nice, staff very kind, room clean and comfortable and i can surely say that i enjoyed stay in this hotel, except one small thing, when i booked a room i left a note about higher floor, to have some view (maybe on park or central square). But one more time want to repeat that it was great trip to Lublin, if i will come back to this city i will choose Mercure, without any doubts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mosiychuk A., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Anastassiya K Family - 12/07/2018 TripAdvisor review
« Good location, friendly staff. »

We enjoyed our 8-night stay in Mercure Lublin. The room was cleaned everyday, the staff was all the time friendly and helpfull. We asked to change the room after the first night due to the noise, and it was done. There is useful kettle in the room + tea/coffee bags. Good location.

Alex (. Families - 10/07/2018 AccorHotels certified review
« Good for location and quality »

Towels enough, staff nice, location excellent, kettle, beds excellent, lift perfect and clean room. If you need to visit Lublin the price is right all included.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander S., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Tendai H. Solo - 09/07/2018 AccorHotels certified review
« Excellent »

It was an awesome experience everything was up to standard and no the staff was very friendly and helpful. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Magdalena D. Couples - 09/07/2018 AccorHotels certified review
« A place to come back! »

Perfect location, close to the town centre yet not very noisy. Great service. Helpful staff. Modern and clean rooms. Delicious breakfasts, locally sourced food. Also very good restaurant menu. Pets friendly which means a lot to us. We always feel welcome there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Magdalena D., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Sidney F. Families - 06/07/2018 AccorHotels certified review
« Very pleasant with helpful staff. »

Room was clean and comfy. Staff gave directions to walk to Stare Miasto along Al. Krakowska. Staff also provided information for drive to. Chelm and Zamosc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sidney F., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

B E. R. D. E. Families - 10/06/2018 AccorHotels certified review
« Some rooms are very good, some are mile sbelow Mercure standard »

The first room we had was terrible: small, old, windows broken (could not open), smelly. We then asked for another room which was miles better and more towards the normal Mercure standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernd Z., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lublin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Michael R. Families - 07/06/2018 AccorHotels certified review
« Mr. »

Very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irina R., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Anonymous Families - 23/05/2018 AccorHotels certified review
« Positive but suite room below expectations »

Improvement points: Curtains in the room didn't allow to blind completely the windows and sleep in comfort in the morning Shower box quite tiny not comfortable to deal within with children Welocme sweets left over not removed the day after from the desk No TV screen in the bedroom Appreciated: roomy accomodation double lavatory location in the city centre well insulated from city loudness

Our hotel has responded to the review
Our hotel has responded to the review

Dear Waldemar M., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Michael T. Families - 28/04/2018 AccorHotels certified review
« Mr »

Excellent in every way Service was wonderful staff could not do enough for us For one example they Arranged all our transport and made sure when the driver arrived they came out and translated for us so we were assured the driver knew where we wanted to go

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Janek Couples - 12/04/2018 AccorHotels certified review
« Ok »

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan K., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Osman Couples - 09/04/2018 AccorHotels certified review
« Comfortable and easy »

Check in and check out was very quick. Staff was friendly, rooms were clean. I can suggest you to offer slipper and ear stick to your guests. It would be nice. Especially ear sticks are neccesary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Jakub Business - 29/03/2018 AccorHotels certified review
« Fantastic stay »

Check in was very well prepared. Very nice BIG room i got. Breakfast delicious. Service professional and caring about guests. Wine proposed by GM met my expectations ;)

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pana komentarze dotyczące pobytu w Hotel Mercure Lublin Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana , że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Aneta Barszczewska-Szczepaniak Dyrektor Hotelu

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