Mercure Warszawa Centrum 4 stars

TripAdvisor rating 4.5/5 2,479 reviews
Mercure Warszawa Centrum
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 13 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Warszawa Centrum

ul. Zlota 48/54
00-120
warsaw
poland

Tel: +48226973999

Fax: (+48)22/6973899

Contact email

Check-in from 14h00

Check out up to 12h00

  • CITY BUS :   175 DWORZEC CENTR

  • BY SUBWAY :   METRO CENTRUM

  • BY TRAM :   16/17/33/24/10 DWORZEC CENTR

  • By plane

    F CHOPIN INTL AIRP At 9km / 5.59 miles

  • By train

    CENTRAL At 0.9km / 0.56 miles

GPS :52.23095, 21.00123

Our accommodations

Classic room with 1 large bed

  • Max. number of persons: 4
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with 1 large queen-size bed

  • Max. number of persons: 4
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Classic room with 1 single bed

  • Max. number of persons: 1
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV

An apartment with 1 double bed for 1 or 2 people and a sofa

  • Max. number of persons: 4
  • Area: From 41
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior room with twin beds

  • Max. number of persons: 4
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Classic room with 2 single beds

  • Max. number of persons: 4
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

WINESTONE

Type of cuisine: International

Great choice of a la carte dishes, of local and international cuisine. Menu varied seasonally, everyday business lunch.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINESTONE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 189

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 115 people

Find out more

Our guest reviews for
Mercure Warszawa Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

8,901 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,479 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

All OK

Customer review rating 4.5/5

Rudy Business - 11/08/2019 AccorHotels review

Entering the ROOM, the airco was on and I couldn't change the settings. I asked for another room, but a service person was send. He was there pretty fast, and could resolve the problem.

The hotel is very central'breakfast and sevice are very good.

Customer review rating 4.5/5

Anonymous Families - 09/08/2019 AccorHotels review

it was my daughter's birthday and the p.r. said he would send something to the room. But he didn't keep his word. The safe luck didn't work and also the tiny lamp near the bed. It didn't bother me so I ignored it.

Not business travellers

TripAdvisor rating 4.5/5

ariolkinuora Business - 08/08/2019 TripAdvisor review

Hotel itself is great and location greater. Unfortunately customers profile is not suitable for business travellers. Really big "bus turist groups" stucked first reception services, then buffet breakfast etc. In this hotel luckily elevator capacity can handle all unlike it happen Novotel Warsaw hotel. Which I had to abandon some years ago. For business traveller fast and smooth services are necessity. Kind regards, Ari Olkinuora

Customer review rating 4.5/5

Rita A. Friends - 06/08/2019 AccorHotels review

very clean hotel. breakfast is perfect.

Great location , courteous and helpful staff and excellent breakfast.

Customer review rating 4.5/5

Yafa W. Couples - 05/08/2019 AccorHotels review

My husband and I really enjoyed spending a week at your hotel You have endeavored to give us a room that meets our request You have kindly answered our questions Breakfast was rich and above our expectations The location is convenient, close to the main train station, the mall and the city center

Very helpful staff when my friend was taken ill

Customer review rating 4.5/5

David F. Friends - 05/08/2019 AccorHotels review

During the first night, my friend suffered a convulsion at 6am on the Friday morning. I have never seen him like this before, he was not drunk and does not take any drugs/medication, in a panic I went to reception to ask for help and I have to make special mention of your receptionist Weronika (short-ish lady, dyed blonde hair) who was absolutely superb. In short, after two guys came to the room and saw my friend was in a bad state, an ambulance was called and my friend taken to hospital for checks, gladly he was released within a few hours. However, Weronika did not only cared about my friend, once he was taken by ambulance, Weronika asked how I was feeling, if I needed some assistance, she even offered to make me some tea. It may sound simple, but this really meant a lot to me and was very much appreciated. I made sure to see her the next evening and to bring my friend with me who also thanked her for quick thinking and care. Aside this, it was a great stay in the hotel, my second time and I will be back in the future, hopefully more calm the next time.

great location & clean rooms. great value for money

Customer review rating 4.5/5

Guy C. Families - 01/08/2019 AccorHotels review

hotel looks very good and the lobby area is very nice. good spa & gym. location is wonderful just across zlote mall and 25-30 min. walk to old city. room is clean but furniture is pretty old. also bathtub is old and the bath was greasy all the time. the hotel cost us about 50 euro per night so i think we got very good value to our money. i will not mind coming back to this hotel

Perfect short STAY

Customer review rating 4.5/5

Helmi H. Solo - 01/08/2019 AccorHotels review

Everything was perfect from check-in to check-out.. Sraff extremely helpful and kind.. Rom big enough et very clean.

Worth recommendation

Customer review rating 4.5/5

Ewa Families - 01/08/2019 AccorHotels review

Clean, good staff and delicious breakfasts

Multiple issues with my stay

Customer review rating 4.5/5

Suzanne F. Friends - 01/08/2019 AccorHotels review

There were things I liked a lot about my stay— the breakfast was tasty, and the ambiance was great. But: 1. Our rooms window faced a really noisy lobby, where we could hear loud music playing until 10pm or later. And since the window faced an indoor area, it didn’t provide much fresh air or sunlight 2. The shower looked fancy, but wasn’t very practical. The side was SUPER high, which made the shower difficult to get into. And the curtain didn’t cover the whole side, so water constantly got all over the floor. 3. Our towel heater didn’t work at all. 4. The key cards deactivated super easily— I had to request a new one almost every day.

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that the breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Michala Halasova General Manager Maciej Sitkowski Guest Experience Manager

Excellent hospitality, Excellent breackfast, Excellent location

TripAdvisor rating 4.5/5

Yafa W Couples - 01/08/2019 TripAdvisor review

We enjoyed our stay at the hotel. A rich and excellent breakfast. In particular, we enjoyed the honey dripping from the huge honeycomb and enjoyed the option of squeezing fresh fruit juices. The staff was attentive and helpful. Improvement in mattresses and head pillows in the room is needed. The location of the hotel is ideal.

Enjobable stay

TripAdvisor rating 4.5/5

markandhelga2019 Couples - 01/08/2019 TripAdvisor review

We booked our stay to co-incide with an organised tour. The reception at the hotel handled our stay extremley well so that we did not have to change rooms. The room was clean and very well appointed. The staff was friendly and helpful. We enjoyed our stay in the hotel.

Overall Good

Customer review rating 4.5/5

Buitenlander Families - 31/07/2019 AccorHotels review

Even though I have specifically asked for a room with bath tub (when I reserved 3 months in advance), it turned out there were no rooms with bath tub in premium category. It would have been better if the hotel has informed us in advance about this situation over email. The reception lady helping us was kind and tried to arrange an alternative by letting me choose standard room with bath tub. In the end I paid for Premium category room for the bit old standard room. The hotel housekeeping staff and all other facilities are good and I am satisfied by it.

Good location

Customer review rating 4.5/5

Rafal Solo - 31/07/2019 AccorHotels review

Thank you for looking after me when I stayed in your hotel. Room was clean and check-in went well (online and collecting key from reception). Deposit box in room wasn't working and with number of request to help this have not been dealt with till I check out. No wifi password provided or explanation how to use it. Staff was more focus to offer paid services.

Great comfortable room, great location

Customer review rating 4.5/5

Anonymous Couples - 31/07/2019 AccorHotels review

Location very good. Comfortable beds and good sized room. Breakfast exceptional

Customer review rating 4.5/5

Nice, C. L. H. Families - 29/07/2019 AccorHotels review

Nice, clean h.. great location.

Excellent location, good service

Customer review rating 4.5/5

Dorint Couples - 28/07/2019 AccorHotels review

Good as usually

Great location and perfect hospitality

Customer review rating 4.5/5

Tom Business - 26/07/2019 AccorHotels review

Hotel is in perfect location and staff is great and helpful. Breakfast very good and lots of choices

wonderful

Customer review rating 4.5/5

Hans-peter S. Couples - 25/07/2019 AccorHotels review

Friendly reception, nice rooms and wonderful wellness center

Great hotel

Customer review rating 4.5/5

David F. Business - 24/07/2019 AccorHotels review

Great hotel! Exceptional location and fantastic staff.

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