Sofitel Warsaw Victoria 5 stars

Customer review rating (ALL Rating) 4.7/5 2,771 reviews

Best price
guarantee
Sofitel Warsaw Victoria - Image 1
Sofitel Warsaw Victoria - Image 2
Sofitel Warsaw Victoria - Image 3
Sofitel Warsaw Victoria - Image 4
Krolewska 11, 00-065 WARSAW, Poland

Description

Hotel extras

  • Tailor-made meetings in the heart of Warsaw

  • Quality workout and luxurious relaxation

  • Exquisite wine & dine offer

  • Excellent breakfast

  • Concierge service

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel Warsaw Victoria

Krolewska 11
00-065 WARSAW
Poland

GPS:52.240074, 21.013284

Telephone
Fax +48 22 657 80 57

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,771 reviews

TripAdvisor Rating  4.5/5  4,897 reviews

Certificate of excellence 2023

Wonderful stay in Warsaw

TripAdvisor rating 5.0/5

Nadia R TripAdvisor review

The hotel is great, food amazing, lovely and helpful staff. Highly recommend! We had a conference there and we had a great time. The hotel is located right next to the Old town, so it was very easy to just go for a quick tour.

Great location and staff were warm and welcoming.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

From the lady at check-in who greeted us with a smile and some advice about Warsaw and Krakow to the bar staff everyone was very helpful and accommodating. The room was clean and the location was perfect.

Dear Valued Guest Thank you for sharing your positive feedback regarding our great location and welcoming staff. We are delighted you enjoyed your stay with us. Kind regards, Natalia Respondek Guest Relations Specialist

Great service and location

Customer review rating 3.5/5

Andrew Families - Confirmed reviews ALL

Overall a pleasant stay, very courteous staff and great service, on the negative side the strong odour of sewerage in the toilet was very unpleasant.

Great iconic hotel

Customer review rating 5.0/5

Jakub Friends - Confirmed reviews ALL

Sofitel Victoria is a pleasant hotel for a short business or leisure stay. The location is excellent and the staff very friendly. The biggest advantage is a large and beautiful swimming pool.

Dear Mr. Jakub Thank you for your kind review! We are delighted to hear that you enjoyed our iconic hotel, especially the large and beautiful swimming pool. We strive to provide a pleasant stay for both business and leisure guests. Looking forward to welcoming you back soon. Kind regards, Natalia Respondek Guest Relations Specialist

Not worthy of 5 stars.

Customer review rating 3.0/5

Sandra M. Couples - Confirmed reviews ALL

We purchased early check in for a junior suite, which means that the suite should be ready from 8:00am. The concierge confirmed that the suite would be ready. I’ve arrived at 12:58 pm and the gentleman from the front desk didn’t see that we had early check in included. After calling housekeeping he told me “Your room will only be ready in 3 minutes.”. When I told him that we have early check in, he was surprised to see it and confirmed it. I had to wait more than 3 minutes for the suite. They gave us a suite that was meant for another guest, with the welcome card with the wrong name, and this suite was not only smaller, but also next to a storage room from which we heard noise constantly. Also at the checkout the front desk lady said that our reservation was partially paid for and requested payment, which was very unpleasant since the reservation was paid in full from the moment we’ve booked it. The front desk almost never answers the phone. They seem very disorganised and not paying attention to what they’re doing. And even with all their mistakes, none of them was humble enough to at least acknowledge their mistakes and apologise. I’m an international flight attendant, I’m quite accustomed to hotels and this was not the reception of a 5 star hotel for sure. Housekeeping, concierge and breakfast staff were impeccable.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,192 reviews 9.5/10 Location
  • 1,409 reviews 8.1/10 Room
  • 1,629 reviews 8.9/10 Service
  • 23 reviews 6.7/10 WiFi
  • 978 reviews 9.3/10 Breakfast
  • 744 reviews 8.8/10 Food
  • 375 reviews 9.2/10 Pool
  • 360 reviews 8.1/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Warsaw

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.