Novotel Leeds Centre Hotel 4 stars

TripAdvisor rating 4.0/5 2,438 reviews
Novotel Leeds Centre
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Hotel extras

  • Central location, with a five-minute walk from main station

  • Locally inspired Cocktail Lounge & Kitchen: The Soap Factory

  • On-site meeting facilities with a dedicated floor

  • Complimentary gym and sauna facilities for all guests

  • Nearby access to local pubs and restaurants

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Tennis
  • Other sports activities
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Leeds Centre

4 Whitehall quay
LS1 4HR
leeds
united kingdom

Tel: +441133969001

Fax: (+44)113/2426445

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LBA At 24.14km / 15 miles

  • By plane

    MANCHESTER At 80km / 49.71 miles

  • By plane

    SHEFFIELD At 60km / 37.29 miles

  • By boat

    HULL At 100km / 62.14 miles

  • By car

    M62 JUNCTION 29 At 6km / 3.73 miles

  • By car

    M621 At 4km / 2.49 miles

  • By car

    MI JUNCTION 3 At 1km / 0.62 miles

  • By train

    LEEDS At 0.3km / 0.19 miles

GPS :53.795645, -1.551394

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 queen-size bed and sofa

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Superior Room with 1 queen-size bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: ‌4
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Our restaurants and bars

THE SOAP FACTORY KITCHEN

Type of cuisine: Regional

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SOAP FACTORY

Photo non contractuelle / Strictly non binding

A design-led cocktail lounge and eatery with a laid-back atmosphere. The perfect location to drop in and have a coffee, lunch, or somewhere to sip cocktails on a Saturday night. Sure to be a firm favourite with locals and visitors to the city alike.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 100 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Leeds Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

11,669 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,438 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A very comfortable hotel, very near the station and city centre.

Customer review rating 4.5/5

Stephen Solo - 10/07/2019 AccorHotels certified review

The room was spacious and comfortable. Good choice at breakfast.

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Fabulous night

Customer review rating 4.5/5

Soraya Couples - 10/07/2019 AccorHotels certified review

The room was beautiful as was the rest of the hotel. I look forward to staying again in the future.

Hi Soraya, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Stubbs Guest Services.

Hassle free in lovely surroundings.

Customer review rating 4.5/5

Jane G. Couples - 09/07/2019 AccorHotels certified review

The rooms were spacious and well equipped. A special mention to the reception staff who were friendly and welcoming. Bar area is also really nice place for an evening drink. Great choices at breakfast, including vege sausages.

Hi Jane, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Extremely Satisfied with my stay here as I have been many times before

Customer review rating 4.5/5

Bk Business - 08/07/2019 AccorHotels certified review

Everything was as expected, just as it was when I've stayed there before.

Dear Barry K., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Left in a better state than what I arrived.

Customer review rating 4.5/5

Rohan Families - 07/07/2019 AccorHotels certified review

A very good experience. Glad 5o hace access to a gym, room was modern clean and comfortable for a family of four. Hospitality services were exceptional. Obe improvement fould be to give a card to each adult. Particularly with families as they may come and go to the room while separated. It is the norm with every other hotel I have stayed with in the last 12 months (over 10). More warning that car park is no good for cars over two metres high would alleviate some stress.

Dear Mr S., Thank you for taking the time to share your feedback, and we hope to welcome you back to our hotel very soon! Kind Regards, Louise Stubbs Guest Services.

Its was ok

Customer review rating 4.5/5

S. Couples - 07/07/2019 AccorHotels certified review

Its was OK. There needs to be more information on the parking facilities at the Hotel. It was not very clear.

Dear Mr S., Thank you for taking the time to tell us about your experience at the Novotel Leeds Centre. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, and I have passed on your comments to our GM and technical manager. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kind Regards, Louise Stubbs Guest Services.

Great stay

Customer review rating 4.5/5

Msmh Business - 06/07/2019 AccorHotels certified review

Stayed 4 nights while on a training course due to the central location. The room and facilities where great. The Gym was small but adequate. Staff in the restaurant and reception were very helpful. Would definitely choose Novotel for another visit and with family.

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Friendly staff including Bar staff. Clean room. Good location

Customer review rating 4.5/5

S. P. Couples - 06/07/2019 AccorHotels certified review

See above

Dear Stephen, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Guest Services.

Eagles stop over

Customer review rating 4.5/5

Phil W. Couples - 05/07/2019 AccorHotels certified review

usual stay, but very expensive this time. usually pay around £100-£140.00 exec room BnB

Dear Mr W., Thank you for responding to our survey and for your feedback. I fully appreciate your comments regarding prices on this particular night Kind regards, Ludovic Verzi General Manager

Great stay, but I’ve been double-charged.

Customer review rating 4.5/5

Anonymous Business - 05/07/2019 AccorHotels certified review

Great stay for x1 night, but having initially paid via booking.com I was then charged again on arrival. I was assured by reception that the transaction had been cancelled, but this has not appeared on my online banking. Please can you confirm that the refund has been made? I need this ASAP as I need to expense the stay via my employer.

Dear Mr S.,, Thank you for taking the time to share your feedback. Please contact me at the Hotel directly on 01… when convenient for you. I have double checked your booking and only see one charge made for the room via Booking.com on 16.06.19 for £79, and then a £10 and a £12 for Breakfast and Car Park on arrival. Kind Regards, Louise Stubbs Guest Services.

Great Location. Excellent Service. Highly Recommended

Customer review rating 4.5/5

Warren C. Business - 05/07/2019 AccorHotels certified review

Couldn’t fault the service - excellent to see that cleaners take note of the do not disturb sign, this is the first hotel I’ve stayed in where this was acknowledged, even better that they placed some extra towels in a laundry bag and left them on the door handle. Do not disturb may seem like a little thing but for someone who usually works away on business and tends to work until the late hours and gets up later in the day, its good to know that you can have an uninterrupted stay. Staff were very friendly. Location was ideal - only a short walk from the train station. Plenty of facilities available within the hotel, but good to know there’s shops etc a few minutes walk outside the hotel. Room was very quiet, even with being next to the road. Would highly recommend and will definitely be returning.

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Good

Customer review rating 4.5/5

Leon H. Friends - 05/07/2019 AccorHotels certified review

Good

Hi Leon, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Louise Guest Services.

Friendly and helpful staff, great location.

Customer review rating 4.5/5

Ian W. Couples - 05/07/2019 AccorHotels certified review

Easy check-in and a great happy hour at the bar. Friendly reception staff who were really helpful. Comfortable room and great walk-in shower. Really enjoyed our stay.

Dear Ian, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Smelly and to hot!

Customer review rating 4.5/5

Rupert S. Business - 05/07/2019 AccorHotels certified review

The room I was in (610) had a drain problem. The toilet smelt pretty bad and the bloo loo water clearly showed it was a problem.

Dear Mr S., Thank you for responding to our survey and for your feedback. Whilst I can assure you this will addressed, the blue chemical product left in a toilet has always been part of our cleaning standard. Kind regards, Ludovic Verzi General Manager

Great City Hotel

Customer review rating 4.5/5

Andy H. Couples - 04/07/2019 AccorHotels certified review

Very comfortable, with parking nearby. Complimentary drink on arrival. Free use of gym, sauna & steam room. Excellent wifi, massive tv, nespresso coffee machine (capsules replenished daily), mini fridge, bottled water. Sainsburys Local nearby, together with bars and restaurants. 10 min walk to train station and city centre.

Dear H., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Overall good a few minor issues

Customer review rating 4.5/5

Oz Solo - 04/07/2019 AccorHotels certified review

Nice room but air con did not work and toilet smelt

Dear Mr M., Firstly, please accept my apologies for the unnecessary inconvenience caused at the time. Whilst we do not operate a full air conditioning system in bedrooms, we have checked the thermostat in the room you stayed in and we could not find any fault with it. Also, having this comment from time to time when temperatures are higher, we specifically ensure not to advertise that we have air conditioning. Thank you for your feedback, and hopefully we can welcome you back to our Hotel in the future. Kind Regards, Louise Stubbs Guest Services.

Nice hotel, nice location with good amenities.

Customer review rating 4.5/5

Anonymous Business - 04/07/2019 AccorHotels certified review

Everything was good. Staff pleasant. Nothing bad to report.

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Great room. Good location. So so restaurant.

Customer review rating 4.5/5

D W. Business - 03/07/2019 AccorHotels certified review

Great room. Good location. So so restaurant. Room was well appointed - big TV & Nespresso machine with Decaf coffee nice touches. Restaurant service was inefficient. Food was indigestible.

Poor

Customer review rating 4.5/5

Debbie Business - 03/07/2019 AccorHotels certified review

Room nice, but I was placed in room 110 for 2 nights. Despite asking the receptionist on check in if this was a quiet room (to which she said yes) this room is above the kitchen and I had to listen to people clattering around in there on both nights until after midnight. I rang down to complain to reception on both evenings. Completely unfair. Had 2 horrible nights sleep, and I was travelling for business. Couldn’t wait to leave and get a good nights sleep.

Dear Ms L., Thank you for responding to our survey and please accept my apologies for any disruption caused. The rooms on the 1st floor are booked up 6 /7 nights every week and we generally do not have any issue regarding noise from the premises nor was any work carried out after midnight in this area on these nights (we do carry out Kitchen extraction cleaning overnight twice a year for example). Please let me know directly if you intend to stay in the area in the future and I shall make some special arrangements for you. Kind regards, Ludovic Verzi General Manager

Mr

Customer review rating 4.5/5

Ray Families - 03/07/2019 AccorHotels certified review

Very enjoyable and relaxing

Hi Ray, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Stubbs Guest Services.
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