Mercure São Paulo Vila Olímpia Hotel 4 stars

TripAdvisor rating 4.0/5 1,071 reviews
Mercure São Paulo Vila Olímpia Hotel
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Hotel extras

  • Wellness area with a pool, fitness center, sauna and beauty salon.

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Outdoor playground for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure São Paulo Vila Olímpia Hotel

Rua Santa Justina, 210
Vila Olimpia
SAO PAULO - SP
04545041
são paulo
brazil

Tel: +551130896222

Fax: (+55)11/30896243

Contact email

Check-in from 12h00

Check out up to 12h00

  • ESTAÇÃO FARIA LIMA :   4 - Amarela

  • By plane

    AEROPORTO INT. DE GUARULHOS At 32km / 19.89 miles

  • By plane

    CONGONHAS AIRPORT At 9km / 5.59 miles

  • By plane

    GUARULHOS AIPORT At 35km / 21.75 miles

  • By plane

    SAO PAULO CONGONHAS At 7km / 4.35 miles

GPS :-23.594672, -46.674637

Our accommodations

All our rooms are comfortable and feature laminate flooring, a desk, 32" LCD TV, safe and hair dryer. We offer four apartment categories and our exclusive Privilege room features special facilities.

Privilege Apartment - king-size bed - views of São Paulo

  • Max. number of persons: 2
  • Area: A partir de 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products

Superior Apartment - king-size bed - views of São Paulo

  • Max. number of persons: 3
  • Area: A partir de 25
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Apartment - twin beds - views of São Paulo

  • Max. number of persons: 2
  • Area: A partir de 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Apartment - Queen-Size Bed

  • Max. number of persons: 2
  • Area: A partir de 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Apartment - Twin Beds

  • Max. number of persons: 2
  • Area: A partir de 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Junior Suite - Queen size bed and sofa bed - View of São Paulo

  • Max. number of persons: 3
  • Area: A partir de 39
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Junior Suite - 2 single beds + 1 sofa-bed - View of São Paulo

  • Max. number of persons: 3
  • Area: A partir de 39
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Apartment - king-size bed and sofa bed for one person - view of São Paulo

  • Max. number of persons: 3
  • Area: A partir de 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our restaurants and bars

LA FORCHETTA

Type of cuisine: International

The casual nature of La Forchetta's architecture offers a more welcoming environment. The house is still furnished with outdoor tables and a vegetable garden that is used by the kitchen. The à la carte option serves Italian cuisine with a Brazilian touch.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA FORCHETTA

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 142

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Mercure São Paulo Vila Olímpia Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

9,032 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,071 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.3/5

Florence Friends - 27/07/2019 AccorHotels review

I appreciate everything I strongly recommended

Dear Mr. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Very Nice Place to Stay

Customer review rating 4.3/5

Antnee65 Business - 27/07/2019 AccorHotels review

Check In & Out were very easy. They responded well to questions and Housekeeping was very helpful too. Very nice breakfast buffet was provided. Very Nice Gym. Too Bad Pool was very cold! (Not Heated)

Dear Mr. M.! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Terrible bedbugs

Customer review rating 4.3/5

Daniel H. Couples - 24/07/2019 AccorHotels review

The bedbugs totally ruined the Visit I can provide photos Went to the hospital twice. The bites got infected I would like to give you a copy of the two doctor visits along with the medication and photos of what happened from the bite

Dear Mr h.! Thanks for you concerns and sincere apologies for your experience in our hotel. We have provided all measures to remedy this situation, although our technician did not identify any signs of bedbugs. We moved all the furniture and made a very detailed inspection on bed and found nothing. Even, we have the building insect dedetization very often, each two months. Again, we really sorry about the happened and hope you come back, so we can improve your experience next time. Best Regards, Ludmilla Leonor Panzette Front Desk Manager Mercure SP Vila Olimpia
Customer review rating 4.3/5

Sarah Families - 24/07/2019 AccorHotels review

Everyone was extremely helpful and attentive.

Dear Sara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Nice Stay

TripAdvisor rating 4.0/5

paulanejaim15 Business - 24/07/2019 TripAdvisor review

Excellent service. The room is good, but I didn't like the bathroom very much (toilet seat lid didn't stand up and water temperature changes suddenly during shower). Restaurants, bars and markets close to the hotel. Berrini area close to the neighborhood. Gym and breakfast OK

JW Convention

Customer review rating 4.3/5

Jorge Friends - 23/07/2019 AccorHotels review

I really enjoyed every single day staying at this hotel. Everyone was very friendly, especially the room service and breakfast staff. We can't thank you enough for hosting our international convention.

Dear Mr. G.! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

The check in and check out was fast and the breakfast was amazing.

Customer review rating 4.3/5

Doug F. Business - 20/07/2019 AccorHotels review

We were there to attend a religious convention. We didn’t have much time in the hotel itself. The breakfast was delicious. Staff was very friendly. Our only minor complaint was that the floor underneath our bed was very dirty. We ran out of toilet paper one night but within five minutes of calling the front desk it was delivered. Everything else was near perfect.

Dear F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay during the convention and hope to see you again very soon. We do apologize for the inconvenience about the cleanness and inform that we already take care. Regards, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Amazing

Customer review rating 4.3/5

Anonymous Families - 19/07/2019 AccorHotels review

Staff was very helpful at all times.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emylli Ferraz Governanta Mercure Vila Olimpia

Beyond what expected

Customer review rating 4.3/5

Victoria -. U. Families - 18/07/2019 AccorHotels review

Very nice

Dear Mrs M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia
Customer review rating 4.3/5

Tanya M. Families - 18/07/2019 AccorHotels review

Friendly staff.

Dear Mrs M.! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia
Customer review rating 4.3/5

Lisa D. Families - 17/07/2019 AccorHotels review

The staff was accommodating and very kind.

Dear Mrs D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Need restoration

Customer review rating 4.3/5

Fe Business - 08/07/2019 AccorHotels review

Bathroom is very small. The hotel needs restoration. The restaurant is too dark and needs light. The location is very good.

Sra. Fernanda, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Mercure São Paulo Vila Olimpia Hotel. Avaliaremos as sugestões fornecidas em seu comentário para possível alteração. Mais uma vez, agradecemos os seus comentários. Emylli Ferraz Governanta Mercure Vila Olimpia

Very good

Customer review rating 4.3/5

Mario Business - 03/07/2019 AccorHotels review

I stayed at the hotel during maintenance period so the score is not that high because of that.

Dear Mr S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Coordenadora de Recepção Mercure Vila Olimpia
Customer review rating 4.3/5

Stefano C. S. Families - 22/06/2019 AccorHotels review

It was ok this time but below expectations once compared with previous experiences

Dear S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Good staff, average hotel, bad price

Customer review rating 4.3/5

Rui Couples - 21/06/2019 AccorHotels review

Mercure is very reliable and safe, while the staff is very friendly and helpful! The hotel is quite pricy considering over 600 BRL for one night, given the bedroom (matress etc) are not bad, but not super exciting either. I would definitely stay there again because of the staff and the reliability, although i do not have a feeling that it is a fair price or that it's worth this prime hotel price. The AC was not working properly

Dear M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia

Very nice and relaxing

Customer review rating 4.3/5

Anonymous Business - 17/06/2019 AccorHotels review

Warm welcome, quick check-in, convenient stay, quick check-out

Prezado Sr. Andreas! Agradecemos por ter dedicado seu tempo em nos avaliar. Muito gratificante saber que ficou satisfeito. Compartilharemos seus comentários com toda equipe. Volte sempre! Cordialmente, Ludmilla Leonor Panzette Coordenadora de Recepção Mercure Vila Olimpia

Nice room, lovely bed, just needed coffee in the room

Customer review rating 4.3/5

Ian S. Business - 16/06/2019 AccorHotels review

Clean tidy room, nice comfy bed, lovely staff, I would of like coffee in the room

Dear Mr. S.! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Coordenadora de Recepção Mercure Vila Olimpia

Pratica

Customer review rating 4.3/5

Leandro F. Couples - 11/06/2019 AccorHotels review

Pratica rapida e objetiva

Prezado Sr. Leandro! Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua hospedagem. Analisamos criteriosamente todas as avaliações para que junto aos nossos hóspedes possamos melhorar ainda mais nossos serviços. Esperamos vê-lo novamente em breve. Cordialmente, Ludmilla Leonor Panzette Coordenadora de Recepção Mercure Vila Olimpia

Dissapointing

Customer review rating 4.3/5

Fernando E. Business - 10/06/2019 AccorHotels review

Very dissapointed with the facilities and the services.

Dear Fernando E., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Vila Olimpia Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ludmilla Leonor Panzette Coordenadora de Recepção Mercure Vila Olimpia

comfortable hotel

Customer review rating 4.3/5

O. J. Y. Business - 09/06/2019 AccorHotels review

it is very good to visit sao paulo

Dear y.! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Front Desk Manager Mercure Vila Olimpia
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