Hotel - ibis Aalst Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Aalst Centrum Hotel

3.5/5 289 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • BRUSSELS AIRPORT
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 78 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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3.9/5 AccorHotels Rating 1,572 reviews

Our guest reviews for ibis Aalst Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 289 reviews
Howard S. Couples - 10/07/2018 AccorHotels certified review
« Great Staff »

Our stay was during the World Cup. The visitors and staff got involved in the match between Belgium and Japan. There was a tremendous atmosphere which contributed to our experience of the hotel. Aaalst was a great place and the hotel was just 20 minutes walk from the town centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Howard, Thank you for sharing your opinions about your time at Ibis Aalst Centrum Hotel.<br> Indeed, we thoroughly enjoyed watching the match with the rest of our guests, and we are delighted that you did, too!<br><br>Thank you for your high rating!<br> The entire team hopes to see you, again! Warmest regards,<br> Kenneth Claerbout, General Manager

Naomi Couples - 25/06/2018 AccorHotels certified review
« Great motorway access. Free parking »

Checked in online day before. Very close to motorway but not noisy. Free parking in front of hotel. Room clean and tidy. Shower fantastic. Very powerful. Room could only be improved if had larger towels and tea/coffee making facilities. Very happy with experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naomi, Thank you for reporting on your time at Ibis Aalst Centrum Hotel.<br> We are pleased that you were happy with the cleanliness of your room and with our location.<br><br>Indeed, we do not provide tea/coffee making facilities, as this is not part of Ibis standard. However, the bar is open 24 hours a day, 7 days a week and offers hot beverages.<br><br>Thank you for your high rating!<br> I hope to see you, again. My best wishes,<br> Kenneth Claerbout, General Manager

Anonymous Couples - 19/06/2018 AccorHotels certified review
« reliable, convenient, fair price »

No surprise, reliable, staff is very kind, and good breakdast

Matt Solo - 17/06/2018 AccorHotels certified review
« Comfortable room, Good Food and Drink, and an affordable price »

No problems at all. Room was exactly what was expected and staff was very friendly!

Andrew Business - 11/06/2018 AccorHotels certified review
« convenient location near Brussels »

Staff were friendly and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, Thanks for your comment.<br> We value your mention on our prominent location in Aalst, nearby the E40 Motorway, connecting Ghent and Brussels. Your kind words about the good quality of reception are very much appreciated. We will pass them on to the whole team.<br> See you soon for another enjoyable experience among us.<br> Kenneth Claerbout, General Manager

J Business - 11/06/2018 AccorHotels certified review
« Business trip »

Good room, day-night parking (9 euros), good breakfast, friendly staff, wifi everywhere. Too bad housekeeping entered my room twice when I was not checked out yet. One knock and immediately opening the door doesn't give me enough time to respond. Everything else was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking time to share your valuable review.<br> We are pleased that your recent stay with us was a good experience. We appreciate your compliments on our service, the breakfast and all the facilities. We are sorry for the inconvenience you might have faced due to the housekeeping. We are currently following it up with the department to ensure such incidents are not repeated. All our team members are aware that we put your comfort first and also give importance to your privacy. Once again, thank you for your feedback. We are happy that everything else met your expectations.<br> We look forward to welcoming you again. All the best.<br> Kenneth Claerbout, General Manager

Anonymous Business - 05/06/2018 AccorHotels certified review
« Mr »

Hotel was nice but understaffed with front of house running reception, kitchen and bar. As a result stressed and disorganised. Food menu was limited to 3 options and took over an hour to arrive on both occasions I ordered. Room was ok but although the bins were changed the bed wasn’t made, a simple thing which would make a big difference. I wasn’t able to add items to my room which was inconvenient as I was in business and would have preferred a single invoice. To finish it off I asked for a taxi which was unmarked, took me 10 minutes down the road to the station and tried to charge me 15 euros, 3 times what was advised it would cost.

Our hotel has responded to the review
Our hotel has responded to the review

We would like to thank you for your feedback concerning your recent stay.<br> Thank you for notifying us of the difficulties you experienced, is an opportunity for us to question ourselves and to look for ways to improve our services. All our team members are asked to be versatile and although at certain peak times it may be busy they are aware of the necessary actions to be taking to ensure our guests are well looked after and satisfied. Our restaurant is closed at the weekends, but outside of opening hours we do offer a nice selection of warm and cold snacks. We have taken note of your remarks concerning your room and invoicing and we will be taking them into consideration. Your comments about the taxi are slightly concerning as we only work with official companies. If you have any concerns please inform reception immediately so we may control the situation.<br> The entire team hope that we may be able to see you again in the future. With our best regards,<br> Kenneth Claerbout, General Manager

Lee M. Friends - 05/06/2018 AccorHotels certified review
« Excellent Hotel »

We used the IBIS Hotel for a one night stop over and the rooms were comfortable and the price was great. The staff were very helpful and the breakfast was very good as well.

Couples - 30/05/2018 TripAdvisor review
« Real Average »

The Hotel is real average. Rooms are more the quality of a young hostel. The soup spender in the bath were empty. Very limited space for hanging clothes. Very good breakfast. On morning the lock at the door was not function. It has taken an half hour and a technician to solve the issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dieter, Thank you for taking time to share your review. We are so sorry to know that your recent stay with us did not meet your expectations. We have taken note of your remarks. We apologise for the inconvenience caused especially due to the delay in the key. We assure you that we take our guests' problems seriously and we are concerned that we were not made aware of the issues concerning the lack of amenities during your stay. Our housekeeping usually replaces them during the check-in. If there are any issues with the room or if the amenities needs replacement, we always encourage our guests to inform us of such issues immediately so that we may take prompt action. We are pleased however you were able to start your day off well with our tasty and varied breakfast buffet. We hope despite minor inconveniences you will give us another opportunity to welcome you again. Best wishes, Kenneth Claerbout, General Manager

Murray J. F. Friends - 28/05/2018 AccorHotels certified review
« Good but with more attention to detail it could have been better »

RESTFULL

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murray, Thanks for your positive feedback about hotel Ibis Aalst Centrum.<br> We are pleased to read that your stay was a successful one. We take note of your remark and would gladly receive your suggestions by private message.<br> We'd be pleased to welcome you anew.<br> Kenneth Claerbout, General Manager

Paul M. Couples - 22/05/2018 AccorHotels certified review
« Good nights stay prior to Dog Show »

Excellent stay. Room was ok. Breakfast was good.

Suresh S. Business - 13/05/2018 AccorHotels certified review

I had a very good stay at IBIS Aalst.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suresh, Thanks for this nice review about Ibis Aalst Centrum hotel.<br> We are delighted to know that you had a pleasant stay in our hotel. It's always a pleasure to provide good quality services.<br> We look forward to seeing you again. Kind regards,<br> Kenneth Claerbout, General Manager

Hayden Business - 04/05/2018 AccorHotels certified review
« Great hotel, perfect for business travel »

Checking in and out was a breeze... the staff were very friendly and did everything they could to make my stay as comfortable as possible. Breakfast here is the best I have ever enjoyed at an Ibis Hotel, although the cooked offerings could perhaps be a little hotter. The room was spacious and clean, with everything I needed for a pleasant stay. One of the ceiling lights was missing, but that was the only negative thing I noticed. There was very little noise, either from other guests or from the busy main road outside. I have stayed here several times and would not hesitate to do so again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hayden, Thank you for taking the time to write this review.<br> We are glad to read your positive feedback about the cleanliness and size of your room. Your remark has been taken into account. Don’t hesitate to share your concern on spot next time, so we can act accordingly. Thanks again for appreciating our breakfast. We will not fail to share your compliments address to our staff.<br> We look forward to welcoming you again. Kind regards,<br> Kenneth Claerbout, General manager

Doran Business - 30/04/2018 AccorHotels certified review
« Overall the stay was very good »

OVerall a very positive experience. The room was quiet, clean and comfortable. The staff were friendly and helpful. The food in the restaurant was not good at all though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doran, Thanks for this comment.<br> We're delighted to learn you had an enjoyable experience among us. We're also glad to read your room suited you in terms of comfort, cleanliness and quietness. We value your touching words about the good quality of service and reception. They will be passed on to the whole team. Regarding our snacks, they are carefully prepared with good quality food. We also serve fresh meals like sandwiches, salads, quiches. We're sorry they weren't to your liking.<br> We look forward to welcoming you soon again.<br> Kenneth Claerbout, General manager

Anonymous Business - 20/04/2018 AccorHotels certified review
« Pleasant and comfortable »

Overall, I very much like staying at the Ibis hotel. The rooms are clean, the staff is friendly, and the ground floor area (with bar and breakfast lounge) has a good atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks for this nice comment.<br> We find great pleasure reading that you had a gorgeous experience among us and that you made the most of your room's comfort and cleanliness. Your positive feedback about the bar and the breakfast lounge is truly valued. Your compliment about the good quality of reception is genuinely appreciated by the the whole team.<br> We look forward to welcoming you one more time.<br> Kenneth Claerbout, General manager

Mary &. A. D. H. Families - 19/04/2018 AccorHotels certified review
« Mediocre »

Your hotel is geared for one-night guests. We stayed six nights. The staff was friendly. The breakfasts were adequate. The beds were very hard. Both beds and linens need an upgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, Thanks for your review.<br> We value your reference to the good quality of reception by our staff. We're also pleased to note you enjoyed our delectable and varied breakfast. We take note of your remarks about our bedding.<br> We hope to have the opportunity to welcome you once again.<br> Kenneth Claerbout, General manager

Peter M. Couples - 17/04/2018 AccorHotels certified review
« good overnight stopover, clean place and tidy rooms. »

Very pleasant stay with welcoming staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thanks for this nice review.<br> We're glad to learn you had a lovely time among us. We value your positive feedback about your room and our hotel's cleanliness. Your compliment about the good quality of reception is greatly appreciated as well. It will be passed on to the whole team.<br> We look forward to welcoming you back. Kind regards.<br> Kenneth Claerbout, General manager

Anonymous Business - 05/04/2018 AccorHotels certified review
« Good as waited »

Room was created clean and the personal was very very friendly. If it happens I have to come back to the region, I will likely take a room in the same hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks for your nice comment.<br> We're delighted to note you had a great time among us. Thanks for referring to your room's cleanliness. Your touching words about the good quality of reception are truly valued. They will be passed on to the whole staff.<br> We're looking forward to welcoming you again in the future. Kind regards.<br> Kenneth Claerbout, General manager

Martina Business - 22/03/2018 AccorHotels certified review
« relaxing and friendly »

clean, well organized, comfortable, good location, very good break fast and very kind personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martina, It was a pleasure to receive your kind appraisal of your stay with us at hotel Ibis Aalst Centrum.<br> Our main purpose is to make our guests' experience beyond reproach. We are proud to have been up to it. Our establishment in an enjoyable place located near E40 Motorway, connecting to Ghent and Brussels. It's pleasant to read that you enjoyed the comfort and cleanliness of your room. We are grateful for your mention our varied and tasty breakfast buffet, a new concept offering a very wide selection of items.<br> Our team would be delighted to welcome you again on another occasion. <br>My kind regards,<br> Kenneth Claerbout, General manager

Anonymous Friends - 19/03/2018 AccorHotels certified review
« Asked for 2 double rooms and was told they were singles . Had to ask for the doubles which were booked »

Clean rooms , close to where we wanted to befor a car show in ninove

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking time to share your valuable review.<br> We appreciate your compliments and your suggestions. We do believe there is always a room for improvement. We appreciate your compliments on the room and the service. We are happy that they met your expectations and also it is nice to know that you enjoyed the place too. We are sorry to know that your recent stay was not completely satisfying and also that you had left one day early due to an emergency. As a standard procedure, if you had booked a non-refundable rate, we cannot refund or change the booking. This is the same process followed at any other place. However, we understand such situations, and in rare cases, we also make an exception if we are shown/given the proof of the medical emergency.<br> Best wishes,<br> Kenneth Claerbout, General manager

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