Novotel Leuven Centrum Hotel 4 stars

TripAdvisor rating 4.0/5 810 reviews
Novotel Leuven Centrum
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+ 23 Services
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Room 1

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Hotel extras

  • Free WIFI

  • Public paid parking facilities

  • Perfectly located in the city center

  • Just 10 minutes walking distance to the train station

  • Gourmet Bar with local and international dishes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Hammam
  • Clay tennis court (Nearby)
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Leuven Centrum

Vuurkruisenlaan 4
3000
leuven
belgium

Tel: +3216939001

Fax: (+32)1/6213201

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIERSET At 64km / 39.77 miles

  • By plane

    BRUXELLES NATIONAL At 20km / 12.43 miles

  • By plane

    CHARLEROI BRUSSELS SOUTH At 80km / 49.71 miles

  • By train

    LEUVEN At 0.3km / 0.19 miles

GPS :50.88629, 4.710015

Our accommodations

Spacious, contemporary in design, and adaptable describes the rooms at Novotel Leuven Centrum. The hotel room is truly a place for living and perfect for all your needs. Whether you choose a superior or executive room, all the rooms offer a welcoming and modern atmosphere. The rooms are equipped with air conditioning, telephone, safe, TV, minibar and free WIFI.

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

EXECUTIVE ROOM WITH ONE DOUBLE BED

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior room with double Bed &2 single couches 1 place

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our restaurants and bars

GOURMET BAR

Type of cuisine: Regional

Gourmet Bar offers local and international cuisine that is simple and authentic in a relaxed atmosphere. Whether you want to eat or just have a drink, we are pleased to welcome you every day until 1AM.

Lunch

06:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Have a drink or quick bite to eat in our modern and cozy bar. Whether you choose an appetizer or a snack, don't forget to try one of our traditional Belgian beers. The bartender will be happy to switch the TV over so you don't miss your favorite sport!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 205

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Leuven Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,283 reviews

tripadvisor

TripAdvisor Rating 4.0/5

810 reviews

Great Service

Customer review rating 4.3/5

The T. Business - 06/10/2019 AccorHotels review

Hotel is located close to city centre. Rooms are excellent and staff are quite friendly. I would definitely stay again.

Dear Mister A., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Disappointing experience

Customer review rating 4.3/5

Anonymous Business - 27/09/2019 AccorHotels review

Dissatisfying experience. We were two peopel staying in room for two people but I had to ask two times for supply for two people (towels, hygienic sets etc) and we, actually, did not get. Wi-Fi signal constantly kept disappearing. In the middle of our stay, fire system leacked and once we woke up in wet bad because of this. TO summarise, Novotel Leuven hardly can be rated as 4 star hotel. Overpriced and dissatisfying stay.

Dear Mrs. I., Thank you for taking the time to tell us about your experience at the Novotel Leuven Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

satisfactory

Customer review rating 4.3/5

Lcfc Business - 20/09/2019 AccorHotels review

As usual with Novotel (regardless of location) you know what to expect.

Hotel confortavel

Customer review rating 4.3/5

Hiromi T. Families - 17/09/2019 AccorHotels review

Tranquila, sem problemas

Dear Mister T., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Comfortable and Relaxed stay in Leuven

Customer review rating 4.3/5

Guym Business - 16/09/2019 AccorHotels review

Novotel Leuven has a relaxed and pleasant environment, with friendly and helpful Check-In and Bar Staff. The breakfast bar provided a good range of food choice, setting up the day. Good location for working in Leuven.

Dear Mister M., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Good experience

Customer review rating 4.3/5

Sergio H. Business - 16/09/2019 AccorHotels review

Nice and clean room. Only the carpet was terrible filthy. I understand now why you provide slippers to the visitors.

Dear Mister H., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk
Customer review rating 4.3/5

Paul Friends - 14/09/2019 AccorHotels review

Was goed

Geachte Heer H., Wij stellen uw opmerkingen over uw verblijf in Novotel Leuven Centrum erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Perfect for business trip.

Customer review rating 4.3/5

Jiri K. Business - 12/09/2019 AccorHotels review

Everything went very smooth, from check-in through the stay to check-out. Staff is very friendly!

Dear Mister K., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Dissapointed in cleanliness

Customer review rating 4.3/5

Letitia H. Business - 02/09/2019 AccorHotels review

The rooms were nice and clean, but I think you can invest in glass mugs and glasses for the rooms, the polystyrene cups are not good. The eating hall was also very dirty every morning. Any spills from the breakfast tables are directly wiped onto the carpet and left there until end of breakfast time.

Dear Mrs. H., Thank you for taking the time to tell us about your experience at the Novotel Leuven Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Pleasant place to chill

Customer review rating 4.3/5

Afokias Families - 01/09/2019 AccorHotels review

I visited Novotel again, unexpectedly after a hectic time, I was made very welcome. The friendliness of all the staff sets them apart from other places I stay. Only in France and Italy do I find people equally this nice, but I am greeted as a friend, and with some of the staff I have indeed become friends.

Dear Mister F., Thank you for the great review. We are happy you enjoyed your stay with us once again. Looking forward welcoming you during your next stay. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Very poor compared to other 4* places in the area in similar prices

Customer review rating 4.3/5

Javier Business - 01/09/2019 AccorHotels review

Room was not well cleaned, towels were not even put in place, air conditioning not cool enough to meet my expectation. I wouldn't rate this place more than 3* ever, and still not satisfied

Dear Mister S., Thank you for taking the time to tell us about your experience at the Novotel Leuven Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Hotel met all our expectations.

Customer review rating 4.3/5

Alan D. Families - 26/08/2019 AccorHotels review

Staff was friendly and accommodating. Room s were fine.

Dear Mister D., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk
Customer review rating 4.3/5

Anonymous Couples - 24/08/2019 AccorHotels review

The stay was good, online checkin was simple.the reception did not seem to undersdand that i had checked in online and monies were reserved for outchecking.i have not had this problem in the Neverlands.

Dear Mister b., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will check with the staff member that you checked you in what went wrong, our apologies for this problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Comfortable

Customer review rating 4.3/5

Lsa Business - 23/08/2019 AccorHotels review

If I could make one criticism it would be that the fruit available at breakfast is limited. Fresh fruit salad containing more variety would be good.

Dear Mrs S., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk
Customer review rating 4.3/5

Anonymous Business - 13/08/2019 AccorHotels review

Staff was extremely helpful, and polite.

Dear Mister K., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Net hotel

Customer review rating 4.3/5

Natascha Families - 11/08/2019 AccorHotels review

Ok

Good stay

Customer review rating 4.3/5

Srinivas Families - 11/08/2019 AccorHotels review

Accommodation is very well and well maintained. Bit worried about providing milk/coffee saches available per day and waiting time 8s more at reception during checkin and checkout time. Looks like only one person is available at a time.

Small room for 4, average location

Customer review rating 4.3/5

J. Families - 03/08/2019 AccorHotels review

Room tight for 4 people but we had a good night's sleep. Parking underground expensive but necessary. Location further from town centre than I envisaged. 50E credit card hold uncessary given room only cost E85. Why can't I just pay as I go? Breakfast OK. Good value for children.

Dear Thomas J., Thank you for taking the time to tell us about your experience at the Novotel Leuven Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Clean and comfortable

TripAdvisor rating 4.0/5

stanton0406 Family - 03/08/2019 TripAdvisor review

We booked a room for a family of 4 on a road trip back to the UK from Italy. Wanted to stay in Ghent but couldn't find suitable accommodation so decided on Leuven instead. It was tight for 4 people (very different from the Novotel Suite we recently stayed in) but the beds were comfortable and we all had a good night's sleep. Location is further away from the old town centre than I realised (a good 15 min walk) and it's situated on a ring road which is easy to get to from the motorway. Town was very quiet and food very expensive compared to rest of europe. Secure parking underneath at 20 euros a night is expensive. There is free parking on the street but with a car full of belongings we wanted something locked. Having paid in advance for room and breakfast there is a very complicated revalidation on credit card for extras which is unncessary. We bought 2 drinks at the bar which we could have just paid for there and then rather than having to sign for an addition 50 euro credit. Breakfast was OK and kids ate for free.

Customer review rating 4.3/5

G. Business - 31/07/2019 AccorHotels review

Service is good. Room is nice. The room facing the street is a little noisy.

Dear Mister G., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk
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