Hotel - Novotel Genève Centre
Novotel Hotel Novotel Hotel

Novotel Genève Centre Hotel

3.5/5 1,446 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
    • Solarium (Paying)
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00
    • Opening hours : Week-end 06:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 206 rooms
  • 100% non-smoking hotel
  • 14 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Fax machine
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 5,024 reviews

Our guest reviews for Novotel Genève Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,446 reviews
David W. Friends - 15/09/2018 AccorHotels certified review
« Good location, helpful and efficient staff »

The hotel is modern, comfortable and very convenient for both the main train station and the lake (7 to 8 minutes walk). The area is very cosmopolitan with many clubs and restaurants catering for all kinds of taste. We had standard room, quite spacious with air conditioning, a very comfortable bed and WiFi. In early September the evenings were somewhat chilly but there seemed to be no way of heating the room independently. We tried the breakfast buffet and it had a wide selection of both hot and cold food but at 29 SFr we decided eat at the boulangerie across the road for 6 SFr instead. Al in all a good place to stay but eating out is better value.

Jmp Business - 15/09/2018 AccorHotels certified review
« Weird location »

Excellent experience with staff... BUT 1) from my room I had view on garbage (I took the pictures and notified to the staff) 2) windows cannot be opened, no air from outside and only recycled airconditionning air supply 3) hookers and dealers all around the place, even during daytime And one week after checkout, I still didn't receive the bill. Best regards, Jean-Marie P.

Christian H. Business - 14/09/2018 AccorHotels certified review
« Good business hotel within walking distance to Geneva Cornavin train station »

All fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian H., We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory Viandaz Room Division Manager

Anonymous Families - 12/09/2018 AccorHotels certified review
« Great beds, staff helpful and courteous, noisy at night from street . Wasn't able to call directly. »

See above

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Do not hesitate to ask for a room on the back side of the hotel. Sincerely, Gregory Viandaz Room Division Manager

Abu S. Friends - 12/09/2018 AccorHotels certified review
« Acceptable but not so satisfying stay »

I booked a room for 2 single adults and sent a note that I need a room with 2 twin beds , but when arrived , I was informed by the reception that there is no such rooms unless if I pay extra to get delux room with 2 superior beds and that was a bit irritating

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABU S., We very much appreciate your comments regarding your stay at the Novotel Genève Centre. We do apologize if you have been confused while making your booking. After checking, it is specified on the website our standard room has only one double bed. For that reason and your comfort our reception offered you an upsell in our our of Superior to be able to have 2 beds. Sincerely, Gregory Viandaz Room Division Manager

Anonymous Couples - 10/09/2018 AccorHotels certified review
« Convenient location and friendly helpful staff. »

The hotel is clean and the staff are friendly. The entrance is awkward for large heavy suitcases given the number of steps and the small lift. The room was small but contained everything we needed. Breakfest menu was comprehensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you very much for your kind review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon! Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Jeffrey P. Friends - 07/09/2018 AccorHotels certified review
« Jeffrey P. »

The hotel itself was fine, however it was in a very unsafe area. At night, there were sketchy people standing around all corners of the hotel. I could see people urinating on the street from my room as well as prostitutes walking by. I would think that being in an area like this, you should have security personally working outside of the building to protect your guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our hotel is situated in the city center, so, the night life district is traditional part of local picture. Of course, we work daily with the city authorities involved in improving the security of the neighborhood. In plus, our security guard is on duty 24/24 and he makes a tour around the hotel several times during the day. But unfortunately this area doesn’t belong to the hotel, so, our influence is really limited. Anyway, we are sorry that it impacted your perception. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Anonymous Families - 05/09/2018 AccorHotels certified review

Everything OK

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory Viandaz Room Division Manager

Mohd J. Couples - 03/09/2018 AccorHotels certified review
« Very good. »

Nice entertainment.All staff in reception very cooperative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHD J., We very much appreciate your comments regarding your stay at the Novotel Genève Centre and especially on our staff customer service. We look forward to welcoming you soon. Sincerely, Gregory Viandaz Room Division Manager

Prashant M. Families - 03/09/2018 AccorHotels certified review
« Fantastic »

Excellent hotel, rooms as well as breakfast buffet. Polite and humble staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prashant M. It was a pleasure to welcome you and your family. We hope to welcome you again at Novotel Geneve Centre. Sincerely, Gregory Viandaz Room Division Manager

Anonymous Business - 02/09/2018 AccorHotels certified review
« Everyone was super nice. »

Very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. The service attitude of our staff is one of the most important values for us, that’s why we are always happy to receive such reviews. We're looking forward to welcoming you again in the future! Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Mohan Friends - 02/09/2018 AccorHotels certified review
« Denied for second day stay »

We booked hotel for two days but they took long time checking and finally they gave me the room for 1 next day i went to another hotel which was extremely good comparinp novotel. They received bulk book so we need vacate and search for another one. This is highly disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohanarangan e., Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gregory Viandaz Room Division Manager

Sanjeev Business - 01/09/2018 AccorHotels certified review

Too noisy . Couldn’t sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sanjeev, Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. If you prefer to avoid the street noise, please, do not hesitate to ask about a court-side room in the remarks of your booking. We’ll do everything to fulfill your request. Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Khalid Families - 01/09/2018 AccorHotels certified review

Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khalid , Thank you very much for your kind review. We are delighted you enjoyed your central location and the quality of our services. We look forward to welcoming you back! Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Family - 31/08/2018 TripAdvisor review
« Family break in Geneva »

This was a family break to Geneva and all felt this Hotel was excellent value. We found the staff polite and very helpful. Check in and check out were efficient and quick. Staff were great in providing a city map and free public transport passes (which are really useful and a great Geneva initiative), they also took the time to explain the location of some of the sites and how best to get to them. The Hotel itself was just a short walk from the Train station and from the Lake. Good local restaurants close by, and also over the lake in the old part of Geneva. We had adjacent/connecting rooms which were very spacious, clean and comfortable. My children thoroughly enjoyed their first visit to Geneva and this hotel was one of the reasons. They are already wanting to return. Geneva is a great city and this hotel enhanced our stay. Would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wessex, Thank you for sharing your positive experience with your family. We look forward to welcoming you and your family soon. Sincerely yours, G Viandaz Room Division Manager

Lauricr M. Friends - 30/08/2018 AccorHotels certified review
« Amazing stay! »

Amazing stay, extremely friendly and helpful staff. The breakfast buffet was very delicious with a lot of varieties.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lauricr M., Thank you for staying at Novotel Geneve Centre. We appreciate your positive feedback and we will share it with our team. We look forward to welcoming you soon. Sincerely, Gregory Viandaz Room Division Manager

Pmr Families - 30/08/2018 AccorHotels certified review
« Just about adequate but quite stressful. »

Lovely hotel in terms of decor, food & drink and staff. Not great in terms of being wheelchair friendly. The elevator was too small for my daughters wheelchair which forced us to physically remove her and collapse the chair each time we wanted to use the lift. Wheelchair access to the bar was via a narrow ramp with a very tight turn at the top. This was not really acceptable for a hotel aiming to provide a superior experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PMR, Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. It is a real pleasure to know that you have enjoyed your overall stay with us and also our friendly staff! We work harder every day to make everyone feel home and comfortable However, I am very sorry that your experience with wheelchair access in public areas of the hotel did not meet your expectations; please allow me to express my sincerest apologies. We’ll definitely discuss this subject with the maintenance team. We hope to see you next time, Luba (Front Office) P.O. Nicolas Goureau, General Manager

John J. Business - 29/08/2018 AccorHotels certified review
« Guest friendly »

It was quiet and siren atmosphere in the hotel even though it was situated in the middle of Geneva city

Our hotel has responded to the review
Our hotel has responded to the review

Dear John J., Thank you for sharing your experience with us. We look forward to welcoming you soon. Sincerely, Gregory Viandaz Room Division Manager

Anonymous Families - 29/08/2018 AccorHotels certified review
« Mr Keyur P. »

Good stay overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Keyur P., We very much appreciate your comments regarding your stay at Novotel Geneva Center. We are happy to hear that you enjoyed your overall stay with us! However, I apologize for a misunderstanding about the breakfast price. The whole staff will be tutored again in order to avoid such kind of situations in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you next time. Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Anonymous Couples - 28/08/2018 AccorHotels certified review
« The a/c was not cooling the room enough »

The staff were great and professional but the a/c ruined the room experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. I am sorry that your experience did not meet your expectations; our maintenance department has checked your room and we did not notice any issue with the air conditioning. Do not hesitate to contact us prior to arrival for your next stay and we will make sure to assign you a room with the appropriate temperature. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gregory Viandaz Room Division Manager

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