Hotel - Sofitel Chicago Magnificent Mile
Sofitel Hotel Sofitel Hotel

Sofitel Chicago Magnificent Mile Hotel

4.5/5 4,820 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • Wi-Fi in Room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air Conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

  • 415 rooms
  • 100% non-smoking hotel
  • 21 rooms for people with reduced mobility
  • 36 family rooms
  • Baby bed
    • 110/120 V AC
    • Air Conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Turn down service
    • Radio in room
    • Wi-Fi in Room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Web TV
    • Pay per view channel(s)
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 18,771 reviews

Our guest reviews for Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,820 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 14/02/2019 AccorHotels certified review
« A long time guest at Sofitel Chicago and a platinum member....what has happened to this wonderful hotel??? »

Very sad and bad. The service has totally disintegrated. Example: restaurant had duck on the menu for years. Always great. This time, uneatable: a big blob of I wonder what!? Even a senior staff member admitted the hôtel had gone way down. Lots of errors on room service orders and other stuff. The only reason I gave a « 2 » is because the rooms, the physical plant is still very nice. I take my time to raise these points because I highly value the Sofitel name. But here, will never return. Unfortunately. Sad story. I booked on a website as was suggested by a staff member. Won’t go into that conversation.....

Gerardus P. Business - 14/02/2019 AccorHotels certified review
« Great hotel! Reception lady was the best ever. And I travel a lot! »

The reception was fast, professional, polite, super friendly and relaxed. Please give this feedback to the colleague that gave this great welcome to me and my co-worker. The room, ammeneties and especially the bed were the best. Looking forward to staying in tour hotel again.

Ts Friends - 14/02/2019 AccorHotels certified review
« Everything was great. »

The staff was very friendly and very helpful.

Jackie Families - 13/02/2019 AccorHotels certified review
« Clean and comfortable »

The hotel was clean and the rooms spacious and comfortable. Staff very friendly and helpful.

Paul Couples - 13/02/2019 AccorHotels certified review
« Excellent »

Staff was friendly and room was clean.

Gary R. Business - 13/02/2019 AccorHotels certified review
« Very nice facilities but food service lacking. »

We loved the hotel. Beds super-comfy, check-in very smooth and pleasant, concierge very nice and helpful and facility over-all clean and pleasant. Food was lacking. Really need to pick up your game there. Sandwich (panini) was not a panini. Chicken was "Ehhh" All room service therefore expensive. Don't mind paying for good food.

M C. Couples - 13/02/2019 AccorHotels certified review
« Exactly what we needed »

Very warm environment.

Ms. A. Couples - 12/02/2019 AccorHotels certified review
« Misa »

Wonderful! Excellent service!

Phyllis S. Couples - 12/02/2019 AccorHotels certified review
« The room was lovely but the experience was lacking on several points. »

The room (bed, shower, etc) was clean and comfortable. However, we were disappointed in several other areas. We had the VROOM package. We were disappointed that we were not able to use the free drink tickets as they were only good from 3:30 - 11:30 that evening and we did not get back until after 11:30. We were hoping (planning) on bloody marys or mimosas for breakfast with the tickets and were disappointed we were not able to use them. The deadbolt on our door did not work. We didn't realize that until we got back late that evening, so we did not do anything about it. We did mention it at checkout. The beverages in the mini bar were warm! When I asked, I was told the mini bar was not chilled? That seems unusual...why would I want a warm drink?

Christopher C. Business - 12/02/2019 AccorHotels certified review
« Comfortable accomodations plus a great location. »

The room was comfortable, with all the necessary amenities available. The gym is well equipped for a well rounded workout and the front desk/ concierge staff were helpful and friendly. Meeting rooms and service for the meeting rooms were also very good, although our meeting room was missing the remote control for the TV.

William M. Couples - 12/02/2019 AccorHotels certified review
« Wonderful rooms, clean and neat. Awesome staff »

I stayed on 2/8/19 and the hotel experience you guys gave me was awesome from start to finish. Easy check in and easy check out.

Eunice Families - 12/02/2019 AccorHotels certified review
« Nice staff, great room »

We stayed at Sofitel for one night. The night manager Daniel Flood was so accommodating towards us. We appreciated the welcome and the room was so comfortable. We had a very pleasant stay.

Klo Business - 12/02/2019 AccorHotels certified review
« Amazing hotel; with great attention to detail »

Great location; wonderful breakfast. Top notch customer service

Warren Couples - 12/02/2019 AccorHotels certified review
« Consistent quality stay »

We book and always love the prestige corner suite. A great place to call home while we are in Chicago. You cannot best the location. We love the property from lobby to room. The room staff are very helpful, and so efficient at timing their visits so as to never even know they are there. The beds are wonderfully comfortable and how nice to come in from a day of shopping, with turn down service and comforting music gently welcoming us back home. Concierge services are unpretentious and right on point. Sofitel Water Tower is without a doubt our favorite hotel in downtown Chicago.

Cheryl K. Friends - 12/02/2019 AccorHotels certified review
« The epitome of a fabulous hotel stay! »

From the valet, to the front desk, to house keeping and restaurant-bar employees.... You could not ask for better service! Rooms were so beautiful, clean, warm and welcoming. Hotel was very sufficient and elegant but felt like your home.

Crystal B. Families - 12/02/2019 AccorHotels certified review

Overall a good stay just figure you shouldn’t have to pay for parking

Dennis B. Couples - 12/02/2019 AccorHotels certified review
« Disappointing stay »

Our stay was disappointing. Housekeeping overlooked simple details. We visited Le Bar both evenings of our stay and the service was terrible. The bar was clearly fully staffed behind the bar but the wait staff had to be summoned in order to place our initial and followed up beverage orders. Finally, the valet parking charges were excessive.

Sam Couples - 12/02/2019 AccorHotels certified review
« The stay was relaxing. »

The room and service was wonderful. We ordered food from Room Service and it was not edible (it was terrible).

Anonymous Families - 12/02/2019 AccorHotels certified review
« Amazing »

The was Awesome from check in to check out!

Amie H. Couples - 12/02/2019 AccorHotels certified review
« Wonderful experience »

Excellent staff, great location, beautiful room, wonderful view. We couldn’t have been happier.

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