Sofitel Chicago Magnificent Mile Hotel 5 stars

TripAdvisor rating 4.5/5 4,955 reviews
Sofitel Chicago Magnificent Mile
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Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • 11 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611
chicago
united states

Tel: +13123244000

Fax: (+1)3123244026

Contact email

Check-in from 15h00

Check out up to 12h00

  • BROADWAY :   36 N/A

  • CHICAGO :   66 N/A

  • SHERIDAN :   151 N/A

  • BLUE LINE :   CHICAGO

  • RED LINE :   CHICAGO

  • By plane

    CHICAGO OHARE AIRPORT At 25km / 15.54 miles

  • By plane

    MIDWAY At 20km / 12.43 miles

  • By plane

    OHARE INTERNATIONAL AIRPORT At 17.7km / 11 miles

  • By car

    KENNEDY EXPRESSWAY - OHIO STREET At 1km / 0.62 miles

  • By train

    UNION STATION At 1.9km / 1.18 miles

GPS :41.898383, -87.627573

Our accommodations

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

CLASSIC ROOM - 1 King Size Bed, Floors 6-10

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Mini Bar

SUPERIOR ROOM - 1 King Size Bed, Floors 11-21

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM CITY VIEW - 1 King Size Bed, Floors 22-32, Best Views Guaranteed

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Mini Bar

SUPERIOR ROOM - 2 Full Size Beds, Floors 6-32

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Mini Bar

JUNIOR SUITE - 1 King Size Bed, 1 Pull out Sofa Bed

  • Max. number of persons: 4
  • Area: From 47
  • Wireless internet in your room
  • Mini Bar

PRESTIGE SUITE - 1 King Bed, 1 Pull out Sofa Bed, 1 Bedroom and 1 Living Room, Corner Suite

  • Max. number of persons: 4
  • Area: From 65
  • Wireless internet in your room
  • Mini Bar

JUNIOR SUITE - 1 King Size Bed - ADA Accessible, 1 Pull out Sofa Bed

  • Max. number of persons: 4
  • Area: From 47
  • Wireless internet in your room
  • Mini Bar

Our restaurants and bars

CDA

Type of cuisine: Mediterranean

The Sofitel Chicago Magnificent Mile's culinary team brings a new dining experience. CDA, the property's reinvented lobby-level restaurant, is a neighborhood meeting place that features Mediterranean small plates.

LE BAR

Photo non contractuelle / Strictly non binding

Stylish modern bar featuring floor to ceiling glass walls, inviting library area and specialty martinis, and an extensive selection of Champagne and wines.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CDA Bar

Photo non contractuelle / Strictly non binding

The bar at CDA restaurant continues with the theme of a welcoming, communal atmosphere.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 426

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

21,190 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,955 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Perfect as ALWAYS.

Customer review rating 4.6/5

Kate M. Business - 12/09/2019 AccorHotels review

The Sofitel remains my favorite spot in Chicago. Service is always impeccable and you cannot find a better night sleep anywhere. Erica gave me a beautiful room that had a marvelous view. C’est magnifique!!

Great room, great local, uneven service

Customer review rating 4.6/5

Rob Business - 12/09/2019 AccorHotels review

I am in the midst of a 7 day stay, part of about 30 days that I will have ultimately been here so far this year. Room is always great - I have the corner suite and its a great room for my needs. The location is wonderful, close enough to the lake for a run, easy access to the west loop, etc. My issue is the extraordinary unevenness of your service - especially in CDA. I have now dined at various time (mostly dinners) in CDA alone and with biz companions. Hostesses have always been nice, and the server assistants (there's one older gentleman in particular that is amazing) always have a great attitude. Food is above average and unique for "hotel cuisine". Servers - sometimes overly attentive, sometimes completely bothered by my presence. Tonight is an excellent example - everyone very hospitable except for server - Lynn? I think. Never asked if I wanted another glass of wine, never even mentioned kitchen was closing and then promptly dropped the check and walked alway. I finally gave up and walked over to Le Bar to wrap up my work with another glass. C'mon, Sofitel is better than this.

Customer review rating 4.6/5

Tiffany Couples - 11/09/2019 AccorHotels review

Staff was very friendly and accommodating. We enjoyed our stayed.

Loved my room and service was great

Customer review rating 4.6/5

Maryjo S. Families - 11/09/2019 AccorHotels review

I loved the suite I was given - three large picture windows. The beds at the Sofitel are the best. Service was exceptional.

Customer review rating 4.6/5

Iskra F. Couples - 11/09/2019 AccorHotels review

My husband and I stayed for a night in a room on the 31st floor. Our overall experience was very good. Staff were attentive and helpful. The room had an excellent view. Most importantly, my husband, who suffers from asthma, could breathe normally. We would like to register only one concern. My husband and I are vegan. We wanted to brew coffee or tea in the room, but the condiments package next to the Keurig machine had the creamer and the sugar plus stirrers packed together. This packaging makes it impossible for vegans to use the sugar and stirrers. The problem is that once the packet is opened, the creamer, even if unused, will likely be disposed of. So opening the packet is as bad for animals as using the dairy product is. We would conjecture that our predicament was not unusual. Every vegan guest who likes tea and coffee is likely to run into the same problem.

Good visit

Customer review rating 4.6/5

Erica Families - 11/09/2019 AccorHotels review

the staff was responsive, the room was clean and well desiugned.

It was a great stay - luxurious amenities and a great view!

Customer review rating 4.6/5

Peter Z. Couples - 10/09/2019 AccorHotels review

Fantastic

Dear Monsieur Z., We very much appreciate your comments regarding your stay at the Sofitel Chicago Magnificent Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merci, Kyle Jackson Director of Rooms Sofitel Chicago Magnificent Mile

Amazing

Customer review rating 4.6/5

Luvell G. J. Business - 10/09/2019 AccorHotels review

Presidential Suite is amazing and staff was great.

Dear Monsieur Glanton J., We very much appreciate your comments regarding your stay at the Sofitel Chicago Magnificent Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merci, Kyle Jackson Director of Rooms Sofitel Chicago Magnificent Mile

Relaxing and glamorous

Customer review rating 4.6/5

Laurent Couples - 10/09/2019 AccorHotels review

My wife and I truly enjoyed a great vacation in chicago and the hotel was fantastic

Wonderful location and the room was perfect.

Customer review rating 4.6/5

Rod S. Couples - 10/09/2019 AccorHotels review

Great location to enjoy the city. Room was so comfortable for the two of us. Staff was very hospitable.

Dear Monsieur S., Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Magnificent Mile. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are delighted to know that you enjoyed your stay with us! Our relationship with you is of utmost importance to us, and we look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Merci, Kyle Jackson Director of Rooms Sofitel Chicago Magnificent Mile

Pleasant

Customer review rating 4.6/5

George A. P. Couples - 10/09/2019 AccorHotels review

Very Pleasant

Not great

Customer review rating 4.6/5

Anonymous Couples - 10/09/2019 AccorHotels review

When we arrived at the Hotel the staff was outside protesting and we had no choice but to walk through a picket line. If it was earlier in the night I would have cancelled my reservation and gone elsewhere. We should have been warned when we made the reservation.

Everything was great except one thing.

Customer review rating 4.6/5

Noelle B. Couples - 10/09/2019 AccorHotels review

We loved just about everything about our stay however I was extremely dissatisfied when I woke up and wanted to order room service to find out an omelette was $20. That is absurd so we had to get up and walk elsewhere to get breakfast. This was something that really left me feeling that the hotel cares more about money than its guests.

Dear Madame B., Thank you for taking the time to tell us about your experience at the Sofitel Chicago Magnificent Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking your concerns about our breakfast pricing seriously. We never want our guests to feel cheated or taken advantage of. While we have not had many complaints about the pricing structure, we are looking into making sure our guests feel they are getting their money's worth. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Merci, Kyle Jackson Director of Rooms Sofitel Chicago Magnificent Mile

Hotel makes you feel like a celebrity

Customer review rating 4.6/5

Anonymous Business - 10/09/2019 AccorHotels review

I attended a workshop that was being hosted in the hotel for work.

Dear Madame D., We very much appreciate your comments regarding your stay at the Sofitel Chicago Magnificent Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merci, Kyle Jackson Director of Rooms Sofitel Chicago Magnificent Mile

Satisfying.

Customer review rating 4.6/5

Anonymous Business - 10/09/2019 AccorHotels review

The television station selections are not good.

Great

Customer review rating 4.6/5

Stanley B. Couples - 10/09/2019 AccorHotels review

Very convient to all locations. Beautiful lobby. Staff extremely helpful and friendly

Comfortable

Customer review rating 4.6/5

Edward Business - 10/09/2019 AccorHotels review

Hotel restaurant is WAY too expensive, especially for breakfast. I believe hotel guests should be able to get breakfast at a reasonable price, but then again, I could just continue to walk around the corner to the Tempo Café to get better food at a better price.

Dear Guest, Thank you for taking the time to share your feedback. We appreciate you bringing areas of opportunity to our attention. We want to provide the best say possible and your candid input helps us in that endeavor. We hope to welcome you back to our hotel very soon! Merci, Kyle Jackson Director of Rooms Sofitel Chicago Magnificent Mile

Comfortable enjoyable stay

Customer review rating 4.6/5

Anonymous Business - 10/09/2019 AccorHotels review

Comfortable room. Great bathroom. Nice people. My room was not ready when I arrived which is ok because I arrived early. However the person who checked me in told me I was upgraded to a junior suite and she would give me a nice very high floor. When I received my key I was assigned to the 11th floor. I dont think that is a high floor....

Dear Sandra A., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Chicago Magnificent Mile. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. When you initially arrived our Front Office had selected a junior suite on the 31st floor. Unfortunately, the guest in that room opted to have a later check out. As such, the team rushed the junior suite on the 11th floor so you wouldn't have to wait past the previous guest's later checkout. It was not our intention to deceive you or misrepresent what your room was. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Merci, Kyle Jackson Director of Rooms Sofitel Chicago Magnificent Mile

Great staff, location and property.

Customer review rating 4.6/5

Donna Couples - 09/09/2019 AccorHotels review

Staff was very helpful. Concierge made dinner reservations and suggested a comedy club for entertainment. Great location!

Dear Madame C., We very much appreciate your comments regarding your stay at the Sofitel Chicago Magnificent Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merci, Kyle Jackson Director of Rooms Sofitel Chicago Magnificent Mile

Labor dispute durning Labor Day weekend was bad for business and our visit

Customer review rating 4.6/5

Jay P. Couples - 09/09/2019 AccorHotels review

Love your hotel, location and all your amenities. When your business affects my business that is not good.

Dear Monsieur p., Thank you for taking the time to share your feedback. We cannot begin to apologize for the inconvenience you experienced. While we cannot control how people express their rights, we respect their rights as well as cherish your right to a comfortable stay while at the Sofitel Chicago. The one-day demonstration was regrettable and not one that we intend to ever have happen at our hotel again. Thank you again for enduring that with us and please know we are sincere in our commitment to improving for our guests and our team. We hope to welcome you back to our hotel very soon! Merci, Kyle Jackson Director of Rooms Sofitel Chicago Magnificent Mile
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