Sofitel Chicago Magnificent Mile Hotel 5 stars

TripAdvisor rating 4.5/5 4,899 reviews
Sofitel Chicago Magnificent Mile
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+ 22 Services
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Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • 11 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611
chicago
united states

Tel: +113123244000

Fax: (+1)13123244026

Contact email

Check-in from 15h00

Check out up to 12h00

  • BROADWAY :   36 N/A

  • CHICAGO :   66 N/A

  • SHERIDAN :   151 N/A

  • BLUE LINE :   CHICAGO

  • RED LINE :   CHICAGO

  • By plane

    CHICAGO OHARE AIRPORT At 25km / 15.54 miles

  • By plane

    MIDWAY At 20km / 12.43 miles

  • By plane

    OHARE INTERNATIONAL AIRPORT At 17.7km / 11 miles

  • By car

    KENNEDY EXPRESSWAY - OHIO STREET At 1km / 0.62 miles

  • By train

    UNION STATION At 1.9km / 1.18 miles

GPS :41.898383, -87.627573

Our accommodations

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

CLASSIC ROOM - 1 King Size Bed, Floors 6-10

  • Max. number of persons: ‌2
  • Area: From 33
  • Views: City side, City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Automatic wake up call
  • Phone
  • Direct dial telephone(...)

SUPERIOR ROOM - 1 King Size Bed, Floors 11-21

  • Max. number of persons: ‌2
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar(...)

LUXURY ROOM CITY VIEW - 1 King Size Bed, Floors 22-32, Best Views Guaranteed

  • Max. number of persons: ‌2
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar(...)

SUPERIOR ROOM - 2 Full Size Beds, Floors 6-32

  • Max. number of persons: ‌4
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar(...)

JUNIOR SUITE - 1 King Size Bed, 1 Pull out Sofa Bed

  • Max. number of persons: ‌4
  • Area: From 47
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar(...)

PRESTIGE SUITE - 1 King Bed, 1 Pull out Sofa Bed, 1 Bedroom and 1 Living Room, Corner Suite

  • Max. number of persons: ‌4
  • Area: From 65
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar(...)

JUNIOR SUITE - 1 King Size Bed - ADA Accessible, 1 Pull out Sofa Bed

  • Max. number of persons: ‌4
  • Area: From 47
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar(...)

Our restaurants and bars

CDA

Type of cuisine: Mediterranean

Enjoy a communal atmosphere and Mediterranean flavors at CDA, our Chicago downtown hotel restaurant.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE DES ARCHITECTES BAR

Photo non contractuelle / Strictly non binding

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Stylish modern bar featuring floor to ceiling glass walls, inviting library area and specialty martinis, and an extensive selection of Champagne and wines.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 426 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

20,208 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

4,899 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

The most comfortable sleeping experience!

Customer review rating 4.6/5

Kim Business - 13/06/2019 AccorHotels certified review

Service was excellent. Well-trained staff that was eager to be of assistance. Food was delicious. Most of all, the bed and bedding was so comfortable!

Great location, very nice attention to detail

Customer review rating 4.6/5

Tomas Couples - 13/06/2019 AccorHotels certified review

Excellent in every respect. Kind and efficient front staff, great restaurant and excellent bell service. Terrific hotel. I highly recommend

Customer review rating 4.6/5

Teresa G. Couples - 13/06/2019 AccorHotels certified review

We really enjoyed the room. It was clean and very nicely decorated and the view was breathtaking. The service was great and it was a wonderful experience.

Reliably upscale and perfectly located

Customer review rating 4.6/5

Anonymous Friends - 12/06/2019 AccorHotels certified review

This is my fourth or fifth time at the Sofitel Chicago over the past 10 years. It’s always a pleasure and a comfort to return. The only issue in the room was that the shower wasn’t draining. And we had hoped to get an early check in but never got a text.

Great stay at a terrific hotel

Customer review rating 4.6/5

Andrew C. Business - 11/06/2019 AccorHotels certified review

My wife and I enjoyed our stay at the Sofitel, and the view from the room. The hotel facilities and staff were top-notch.

Great

Customer review rating 4.6/5

Lana R. H. Couples - 11/06/2019 AccorHotels certified review

Love the beds

Dear Ms R., We very much appreciate your comments regarding your stay at the Sofitel Chicago Magnificent Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joseph Faron Front Office Manager Sofitel Chicago Magnificent Mile

A class act!

Customer review rating 4.6/5

Dawn Friends - 11/06/2019 AccorHotels certified review

Wonderful stay! We felt that everyone employed there truly cared about making our experience memorable! The Sofitel Chicago is a clean, chic and fun place to stay! Rooms were gorgeous and food delicious. The whole place was exquisite!

Fabulous!

Customer review rating 4.6/5

Anonymous Families - 11/06/2019 AccorHotels certified review

We had an amazing stay and all staff interactions were excellent.

All went well. Room clean and comfortable. View was great in 3011. Restaurant food for breakfast was delicious.

Customer review rating 4.6/5

Dr J. P. Couples - 11/06/2019 AccorHotels certified review

Excellent. See above.

Poor at best!

Customer review rating 4.6/5

Michael B. C. S. S. Business - 11/06/2019 AccorHotels certified review

Very disappointed with service and cleanliness of room. I have a broken foot and staff didn’t offer to help. It good your customers care. In the room pillows smelled like person hair products! There was blood on top blanket! When checking out I was struggling to get to check out desk! I was assistant by a woman with a baby and your staff watched. For the 1st time in my life I felt handicapped. I am sorry to say I will not be recommending your property to friends. I am a professional traveler. I have over 5 million miles on two major airlines. I am the highest lever at Marriott with millions of points. I will stick to what works.

Very good

Customer review rating 4.6/5

Anonymous Couples - 11/06/2019 AccorHotels certified review

Everything perfect but the air conditioning was not cooling room well enough

no complaints. all went very well for my team

Customer review rating 4.6/5

Anonymous Business - 11/06/2019 AccorHotels certified review

very pleasant. staff very courteous.

Best date weekend ever

Customer review rating 4.6/5

Marquittia B. Couples - 11/06/2019 AccorHotels certified review

Unbelievable! We were treated like royalty on June 8, 2019. The GM, Matthew made sure everything was absolutely perfect for my husband and I. The entire team was so accommodating, and kind to us. This stay was a make up stay for our honeymoon last August, and I have to say the entire team exceeded our expectations.

High/excited expectations not really met

Customer review rating 4.6/5

Anonymous Couples - 11/06/2019 AccorHotels certified review

I was very excited to stay at this hotel especially given that I got it from a third party website for a really good deal. I had read reviews about how wonderful the staff was and how people felt special by the way they were treated. My experience did not seem to match. While the staff was polite and did their jobs I did not feel special or like I was staying at an upscale hotel. It could be that when I guests books from certain sites they are treated differently. Our flight arrived early and we took the train from ORD when we arrived we were advised that the room wasn’t ready and we were told we could leave our bags and we would receive a call when the room was ready. So my husband and I went to walk the city and have breakfast which took about 2.5 hours. My phone was about to die so I called the hotel to check the room status and to give them my husbands number to call instead of mine. Whomever answered the phone didn’t have the most pleasant attitude. I asked about the status of a room and before asking my name she explained to me that early check in is first come first serve and that you have to physically come to the hotel. I explained what we were told and that we had already come to the hotel. Then she asked my name and placed me on hold. When she came back her tone was much more pleasant and told me our room was ready. At Check in we were told which elevator to take to our room and how to use the WiFi. Everything seemed normal; until I locked myself out of my room and went downstairs to get another key. While I waited in line I overheard another guest being Checked in; there was more detail given to this other customer. Explaining where the gym was and how to get there and more. That really put a damper on my stay.

EXCELENTE

Customer review rating 4.6/5

Manuel C. Business - 11/06/2019 AccorHotels certified review

Gran experiencia

Lackluster especially in customer service, very dissatisfied.

Customer review rating 4.6/5

Christopher C. Couples - 11/06/2019 AccorHotels certified review

Hotel is nice rooms are clean, but the lack in customer service is difficult to get past. Nothing specific but just that attitudes, and way my wife and I were spoken to, when we were nothing but polite and curious, was upsetting. What I would expect if I stayed at a motel six, not a 4 diamond hotel.

Nice room but service was horrible

Customer review rating 4.6/5

James M. Business - 11/06/2019 AccorHotels certified review

the front desk and vale personnel were rude, short and seemed annoyed when asked for assistance.

Customer review rating 4.6/5

Anonymous Couples - 11/06/2019 AccorHotels certified review

Housekeeping was great. Valet parking was very good and timely. However: 1. Shower is very slippery and dangerous - you should at the least put a rubber mat on the floor. 2. Shower eminated a sewer gas door 3. Bed was terrible and uncomfortable - it was too soft and sunk down. 4. The room could have used more lighting.

Wonderful!

Customer review rating 4.6/5

William B. Business - 11/06/2019 AccorHotels certified review

Very enjoyable. Excellent staff!

Wonderful stay, not happy with valet

Customer review rating 4.6/5

Lindsay Couples - 11/06/2019 AccorHotels certified review

We had a wonderful stay, room was beautiful and service was wonderful...until we picked up our car. I had my car parked valet overnight, and retrieving the car took 25 minutes and while unpacking our luggage at home I discovered 2 significant dented scratches where paint was removed on my bumper that was NOT there when I had my car parked.

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