Hotel - Aparthotel Adagio La Defense Esplanade
Adagio Hotel Adagio Hotel

Aparthotel Adagio La Defense Esplanade

3.5/5 282 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 105.00 EUR Non member rate
From 99.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00-22:00
    • Opening hours : Week-end 7:00-12:00
See all services

Hotel location

Our apartments

Stay with 1 double sofa bed or 1 pull-out sofa bed.

  • 108 apartments
  • 100% non-smoking hotel
  • 2 apartments for people with reduced mobility
  • 17 apartments for 4 people or more
  • Extra bed in room for adult
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Satellite/cable colour TV
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our apartments fittings
3.9/5 AccorHotels Rating 1,801 reviews

Our guest reviews for Aparthotel Adagio La Defense Esplanade

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 282 reviews
Tom Business - 18/01/2019 AccorHotels certified review
« Improvement for more Stars !! »

Rooms and location are very good undoubtedly ! You need to take something measures against only following points to get More stars. > Reception always takes time, seems Not professional. Sometimes he/she prioritizes catching phone calls over Customer. > Not smart Entrance. 1st floor entrance is always closed on Sunday ( even though many customer will be checking in). We have only intercom on Grand floor. But Sometimes no connection. > Taxi arrangement is not good. > The shower doesn't come out very well. > Room is cold. Heater is weak.

D. Families - 31/12/2018 AccorHotels certified review

Large Space but just difficult to find place for unloading luggages and parking eventhough Ladefense Parking has large spaces

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your feedback following your recent stay with us. Sincerly Adagio Esplanade

Barbara Friends - 30/12/2018 AccorHotels certified review
« Lost in quality »

I use to stay at this same hotel since 2011 and the quality decreased dramatically!

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARBARA L., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade

Adel M. Families - 25/12/2018 AccorHotels certified review
« Good »

Good but the rooms need to be more clean as we found a cigarates on the floor upon arrival

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADEL M., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade

Anand K. S. Business - 17/12/2018 AccorHotels certified review
« Good »

Its good but we need to improve on cleanliness of the rooms more and they should be renovated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANAND KUMAR S., Thank you for taking the time to give us feedback on your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Esplanade

Mahesh N. Business - 14/12/2018 AccorHotels certified review
« Slow Service and Ignorant Reception Staff »

I have always (stayed multiple times in Adagio) this complain about the reception staff, whatever I request they will write it down in a piece of paper but never fulfill. We have to do lot of follow ups. I wrote "we" because the same complaint from other colleagues who stayed. Please start a new process which will help solve issues faster. Some bad incidents this time stay, 1) Had requested for bath shower gel in the reception on Sunday Morning 9th December. I had gone out and came in evening at about 6pm and asked why the gel is not refilled. The reception staff was never knowing about the he said he cannot help until Monday 9am, that too I have to come down and request. I said, I have to go to office tomorrow morning but he never cared. I told to find out a way, to this he says buy a Bath soap from outside. Is this the service expected from Adagio hotels???? That was Sunday evening and there was no carrefour open too nearby. This is really bad service and bad response/behaviour from the reception staff. 2) I had washed some clothes on 7th December Friday evening 7.45p. The charge written was 5 EUR / 12kg. I just washed clothes which was less than 12kg. I had put 20 EUR, but the machine just returned 5 EUR. I complained to reception staff but he directed to complain the office near washing machine next day morning. I did the same,, for that the response was that the washing machine is not owned by Adagio and mail will be sent to the concerned company. I never got my 5 EUR back till by departure on 11th December. This is really slow and pathetic service. Adagio could not return me 5 EUR to the customer who has paid approx. 4000 EUR for the complete stay. 3) Lastly, all our request is over heard. I told the reception staff at departure that I want a taxi which can accept American express card. The taxi which came did not had that facility which made things difficult for me while paying back to the taxi. Too bad! I like your apartment but these things definately need improvement. I hope this feedback is going to the right person who can take steps to improve the service before my next visit with you. So eventhough I was happy to stay with you, my overall experience was low because of above things.

Richard K. Business - 14/12/2018 AccorHotels certified review
« Ok to stay here »

It was very nice and quiet to stay thare.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Adagio Esplanade

Alexander P. Business - 12/12/2018 AccorHotels certified review
« A disappointing experience - bad value for money »

Front door was closed and nobody to answer for at least 5mn... Taints (old chewing-gum?) on the carpet, small rooms (especially regarding the price paid !), very tiny shower cabin with shower hanging not holding... expensive breakfast... won't stay here again : better walk 5-10mn more and get a more enjoyable place.

Emanuele Couples - 05/11/2018 AccorHotels certified review
« The staff is not welcoming. Room too cold and bad smell. »

The staff was not welcoming. It missed the number of the room 3 times. The sink was broken and tried to fix it, unsuccessfully. The room was too cold and I was sick for this. The smell in the hotel was very bad. They didn't change the towels and make the bad. I do not recommend this structure!!!

P M. Solo - 31/10/2018 AccorHotels certified review
« Okay »

Okay

Our hotel has responded to the review
Our hotel has responded to the review

Dear , Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Adagio La Défense Esplanade

Mr H. Families - 24/10/2018 AccorHotels certified review
« Smart and new rooms »

The apartment was nice and new and included everything we needed for our stay in Paris. Located on line 1 getting to the sites proved really easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear , Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Adagio La Défense Esplanade

Pim Families - 24/10/2018 AccorHotels certified review
« Nice affordable apartment »

We stayed for a long weekend in Paris and enjoyed the apartment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear , Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Adagio La Défense Esplanade

Ziad Business - 13/10/2018 AccorHotels certified review
« Well located but annoying »

I had a business trip in a la defense and adagio vas very well located for that but what i didnt like at all is the lack of lights everything is dark the elevator specially that one of them was not working most of the time and it takes so long to go up’and down and yhe fact that aircondition was probably shut down centrally and i could it turn it on in my room... finally wifi connection was so bad i had to use my 3g roaming that was better... aml this for average 170 eur per night i found this extremly expensive .

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZIAD S., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio La Défense Esplanade

Omar R. Business - 08/10/2018 AccorHotels certified review
« Dissatisfying »

No A/C functionning, the room was too hot, i can’t handle as i suffer from respiratory problem. They spent sometime looking for a room with a window i can open.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OMAR r., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Regards Adagio La Défense Esplanade

Manish T. Families - 06/10/2018 AccorHotels certified review
« ALERT - Mouse in the Superior Apartment, Smelly hotel, careless staff and management »

I stayed at this hotel with my family for 9 nights in superior apartment and I had an extremely disappointing and horrifying experience ever in my life! Because we were shocked to find a MOUSE IN THE APARTMENT!!! It shows the lack of cleanliness and hygiene maintained at this hotel and how careless the management and staff are about it. The mouse was first seen on the fifth day of stay, after hotel cleaning staff came and cleaned the apartment during that day. So clearly they brought it with them! I reported the complaint on next day morning to the reception staff. The reception person was not at all apologetic. and he didn't offer to change the apartment. When we returned on that evening, there was a different person at reception and he had no clue about my complaint! Nobody had recorded my complaint in any register or system. Till last day of our stay, the mouse was still in the apartment. None of the reception staff or manager apologized to us. So overall this was a horrible experience and not at all "superior apartment" quality. Apart from this bad experience, the overall hotel was smelling quite bad. There was not sufficient lighting. Also the breakfast quality and variety was poor. Only one lift was operational. I wrote an email to the hotel and demanded the refund of money worth 4 nights of stay (from Wed to Sun) when we had to keep staying at the apartment despite of presence of the mouse. Because I had reported it as a problem and they didn't fix it. But even after one week, they have not bothered to reply to me! I have recorded a short video with the noise of mouse and hotel name as an evidence. I am going to ensure to go to every possible website and hotel booking portals and post a review with very bad ratings. I am now thinking to drop Accor loyalty membership as well. I hope someone will take strict action against the management and staff of this hotel asap. It is ruining your brand reputation of Accor group for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANISH T., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio La Défense Esplanade

Ismail F. Friends - 03/10/2018 AccorHotels certified review
« Ismail »

Very bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMED F., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio La Défense Esplanade

Kevin Families - 03/10/2018 AccorHotels certified review
« Nice room, could be ckeaner »

Hotel was hardcto find , text prior to arrival was useful but could have more detail. Room was clean but previous guest had left a shirt in the bathroom, suggests that the cleaning is not as thorough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear , Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Adagio La Défense Esplanade

Samuel Business - 01/10/2018 AccorHotels certified review
« Disappointing »

-Delayed check in -Wet floor/carpet in front of the bathroom -Blocked washbasin in the bathroom -no beverrage in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMUEL N., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio La Défense Esplanade

Ninni O. B. Business - 24/09/2018 AccorHotels certified review
« A very dissatisfying stay »

Wow. Coming to a reception where the concierge tried to charge me 50% more per night than in my booking and not beeing able to change rapidly. 3 key cards delivered since only the two first ones did not work. A bathroom so smelly that I wonder if I breathed in so much mold that I eventually may get cancer? Kitchen cabinets falling appart. Worn bed (no support in matrass). I could go on and on, but I will never return to any of these hotels. On the plus side - large rooms. Clean bed linen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear INGHILD K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 23/09/2018 AccorHotels certified review
« Ok hotel with vad service »

Room and location were nice. Breakfasts quite good as well. Reception clerks often didn't speak English and didn't understand my clear request to have two separate invoices - one for accomodation and one for breakfast. During my 10 days long stay the room was cleaned only once. Only after my request...

Our hotel has responded to the review
Our hotel has responded to the review

Dear VOJTECH B., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio La Défense Esplanade

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 105.00 EUR Non member rate
From 99.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates