Sofitel Philadelphia at Rittenhouse Square Hotel 4.5 stars

TripAdvisor rating 4.5/5 3,855 reviews
Sofitel Philadelphia at Rittenhouse Square
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Hotel extras

This sophisticated downtown hotel is conveniently situated in the thriving shopping and dining district of Rittenhouse Square. Explore art and culture nearby at impressive exhibits including The Barnes Foundation and the Philadelphia Museum of Art.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17Th Street
19103
philadelphia
united states

Tel: +12155698300

Fax: (+1)2155647453

Contact email

Check-in from 16h00

Check out up to 12h00

  • WALNUT/LOCUST :   ORANGE WALNUT/LOCUST

  • By plane

    PHILADELPHIA INTL At 13.6km / 8.5 miles

  • By train

    30TH STREET AMTRACK STATION At 1.6km / 1 miles

GPS :39.95078, -75.168998

Our accommodations

Our Philadelphia 4-star hotel reflects contemporary French and American style, with an emphasis on comfort. Each Philadelphia luxury hotel room is equipped with WiFi internet access, a fully stocked mini bar, and French bath amenities.

Classic Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call
  • Mini Bar

SUPERIOR ROOM, 1 King

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call
  • Mini Bar

LUXURY ROOM, 1 King, High Floor

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call
  • Mini Bar

LUXURY ROOM, 2 Doubles

  • Max. number of persons: 4
  • Area: From 36
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call
  • Mini Bar

MAGNIFIQUE ROOM, 1 King

  • Max. number of persons: 2
  • Area: From 37
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call
  • Mini Bar

MAGNIFIQUE ROOM, 1 King, Corner Room

  • Max. number of persons: 2
  • Area: From 39
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call

1 BEDROOM PRESTIGE SUITE, 1 King, Corner Room

  • Max. number of persons: 4
  • Area: From 54
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call
  • Mini Bar

PRESIDENTIAL SUITE, 1 King, ADA

  • Max. number of persons: 4
  • Area: From 140
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call
  • Mini Bar

SUPERIOR ROOM, 1 King, ADA, Roll-in Shower

  • Max. number of persons: 2
  • Area: From 36
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call

SUPERIOR ROOM, 1 King, ADA, Tub with Grab Bars

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call

LUXURY ROOM, 2 Doubles, ADA, Roll-in Shower

  • Max. number of persons: 4
  • Area: From 36
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call

LUXURY ROOM, 1 King, High Floor, ADA, Roll-in Shower

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call

LUXURY ROOM, 2 Doubles, ADA, Tub with Grab Bars

  • Max. number of persons: 4
  • Area: From 36
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call

1 BEDROOM LUXURY SUITE, 1 King, ADA, Roll-in Shower

  • Max. number of persons: 4
  • Area: From 46
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call

1 BEDROOM LUXURY SUITE, 1 King, ADA, Tub with Grab Bars

  • Max. number of persons: 4
  • Area: From 46
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call

1 BEDROOM PRESTIGE SUITE, 1 King, Corner Room, ADA, Roll-in Shower

  • Max. number of persons: 4
  • Area: From 54
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call

1 BEDROOM PRESTIGE SUITE, 1 King, Corner Room, ADA, Tub with Grab Bars

  • Max. number of persons: 4
  • Area: From 54
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call

1 Luxury king Bed - ADA Accessible

  • Max. number of persons: 2
  • Area: From 35
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call
  • Mini Bar

1 BEDROOM LUXURY SUITE, 1 King

  • Max. number of persons: 4
  • Area: From 46
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call
  • Mini Bar

Our restaurants and bars

LIBERTE URBAN CHIC LOUNGE

Type of cuisine: International

Discover Liberté Urban Lounge, a chic downtown hot spot serving hand-crafted cocktails and contemporary, French-inspired food in one of the city's loveliest settings. 11:30am-1am Sunday-Thursday 11:30am-2am Friday & Saturday

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHEZ COLETTE

Type of cuisine: Regional

Savor an irresistible breakfast or a Sunday brunch in Chez Colette, our charming brasserie, also available for private events. 6am-11am Mon-Friday, 7am-11am Saturday & Sunday

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIBERTE URBAN CHIC LOUNGE

Photo non contractuelle / Strictly non binding

Liberté chic urban lounge serving cocktails and contemporary French-inspired food in one of the city's loveliest settings.Gather with friends at the bar, Share an intimate moment in the lounge along the fireplace, or enjoy a meal in the dining area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 431

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Sofitel Philadelphia at Rittenhouse Square

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

14,598 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,855 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

It was good, but there were some shortcomings.

Customer review rating 4.6/5

William Business - 11/09/2019 AccorHotels review

The room was nice, but the hot water took about 10 minutes to warm up in the shower, this happened on each of the days we were with you. In the gym, there were no wipes to clean the machines after use. We had breakfast in the restaurant our last morning, the service was very slow (despite there being no great crowd) and my ranchos huevos were not the best I have experienced.

Great Stay!!

TripAdvisor rating 4.5/5

Gerald L Couples - 11/09/2019 TripAdvisor review

I was very pleased with the overall service, modernization and cleanliness of the hotel. Very beautiful lounge and great location. Everyone were so friendly and made my stay feel like I was a valued customer.

Mattress needs upgrade

TripAdvisor rating 4.5/5

fairleeheart Solo travel - 11/09/2019 TripAdvisor review

Room was clean and spacious, ample towels in bathroom, however mattress needs upgrade. Mattress topper was not sufficient to make an old mattress comfortable. All hotel staff were welcoming and accommodating.. .

Great location and staff!

Customer review rating 4.6/5

Matt Couples - 10/09/2019 AccorHotels review

Out stay was great. The staff was fantastic and helpful and the location is perfect. The room we stayed in had some nice upgrades but still showed signs of wear, which I’d heard from others who stayed there. I thought a luxury suite would maybe solve that, while it didn’t the room was still very nice. It was an anniversary trip and for that I may try a different hotel at this price point for our next trip. But, I do want to emphasize the great staff all around, everyone was very nice and made things easy.

It was a pleasant stay in the city with lots to do.

Customer review rating 4.6/5

Nicole R. Friends - 10/09/2019 AccorHotels review

I was disappointed that we received no housekeeping, was interrupted late in afternoon and was resting before our evening. also didn't realize that we were in the ada room which the shower was difficult to use standing up, and the vanity was cracked and the towel bar kept falling off near the sink, toilet seat looked dated/scratched and just thought for the price it should have been at least told to me that I was going to be in ada room didn't realize until it was already halfway through my stay and didn't want to have to move rooms.

Booking.

Customer review rating 4.6/5

Anonymous Couples - 10/09/2019 AccorHotels review

I tried to book online but because I had a wedding code it didn’t work so I had to call the Hotel directly.

Customer review rating 4.6/5

Peter P. B. Families - 10/09/2019 AccorHotels review

i thought the wedding party charge was $248.00. I was charged an extra $100.00

Dear Mr. b., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for any miscommunication regarding your charges. The $100.00 was a pre-authorization for any possible incidentals. If you did not have any incidentals charges, the $100.00 will be released/credited back to you within 5-7 business days after your departure, depending on your bank. The release is immediate on our end. Please do not hesitate to let me know if you have any additional questions or concerns regarding this. Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

I stated I did not want to enroll in the program and the person enrolled me anyway and now I'm trying to remove myself.

Customer review rating 4.6/5

Chris M. Friends - 10/09/2019 AccorHotels review

Your front staff that checked me in unfairly enrolled me.

Dear Mr. M., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for this oversight at check-in, as this is not a reflection of our standard. I want you to know that I take your feedback very seriously, and I have spoken to our Director of Rooms. Please rest assured we are taking the necessary steps to address this with the agent, and will ensure it does not occur going forward. I truly appreciate you bringing this matter to my attention. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Angela Bauer General Manager

Excellent experience

Customer review rating 4.6/5

Russell H. Solo - 09/09/2019 AccorHotels review

I was comp'd to a suite and it was terrific. Great room. Good room service.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Very nice

Customer review rating 4.6/5

Susanne E. Friends - 09/09/2019 AccorHotels review

Was very nice but lobby could be updated - bar area looked dated. Room was great ! Bed very comfortable I even bought the cushion top for home .

Dear Ms. E., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for your disappointment in your eggs, as this is not a reflection of our standard. I want you to know that I take your feedback very seriously, and I have shared this with our Director of Food and Beverage and Executive Chef. Please rest assured we are taking the necessary steps to address this and will ensure it does not occur going forward. I truly appreciate you bringing this matter to my attention. Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Largely satisfactory

Customer review rating 4.6/5

Anonymous Business - 08/09/2019 AccorHotels review

Largely satisfactory

Dear Mr. W., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the housekeeping oversight, as this is not a reflection of our standard. I want you to know that I take your feedback very seriously and I have shared this with our Director of Rooms. Please rest assured we are taking the necessary steps to address this and will ensure it does not occur going forward. I truly appreciate you bringing this matter to my attention. Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

great stay, some inconsistencies though

Customer review rating 4.6/5

Gabby Business - 08/09/2019 AccorHotels review

Stay was great and Alicia was attentive to my needs. Only slight issues were that the coffee provided was all decaf (3 decaf coffee and 1 tea) each day and had to call down for regular coffee. Also, there was a shortage of wash clothes that I had to call down for. Everything else was great.

Dear Ms. N., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the housekeeping oversight with the coffee pods and washcloth shortage, as this is not a reflection of our standard. I want you to know that I take your feedback very seriously and I have shared this with our Director of Rooms. Please rest assured we are taking the necessary steps to address this and will ensure it doesn't occur going forward. I truly appreciate you bringing this matter to my attention. Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Awesome Hotel + Great staff

Customer review rating 4.6/5

Zashan H. Families - 07/09/2019 AccorHotels review

Hotel was awesome, the staff were friendly, I was made to feel very welcomed, the porters were friendly, especially Oumar, the rooms were of very high quality, and all my personal requests were fulfilled. I would definitely stay here again, great location too!

Dear Mr. H., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Retired teachers

Customer review rating 4.6/5

Jacques H. B. Families - 06/09/2019 AccorHotels review

My wife and I were pleased by a courteous staff and everything was as expected.

Dear Mr. O., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Great!

Customer review rating 4.6/5

Anonymous Families - 06/09/2019 AccorHotels review

Everything went smoothly from check in to check out. The door men kindly took our car and walked us to check in, after a very brief wait, we checked in easily, our room was clean, modern, and perfectly suited our needs, everyone was friendly and helpful during our stay, and our check out and car retrieval was easy as could be.

Dear Ms. R., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager
Customer review rating 4.6/5

Anonymous Solo - 06/09/2019 AccorHotels review

Comfortable well appointed room, comfortable bed, welcoming staff.

Dear Ms. D., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

oasis in the city

Customer review rating 4.6/5

Liz A. S. Couples - 06/09/2019 AccorHotels review

could not have been more perfect, beginning to end. great room--spacious, elegant, comfortable...shower with good pressure, cozy bed, beautiful furnishings. customer service was very special. felt like home. each person was more warm and authentic than the next from check in to valet. thank you for the wonderful respite. it was perfect.

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Very friendly and helpful staff!

Customer review rating 4.6/5

Jill C. Families - 05/09/2019 AccorHotels review

We had an excellent time in Philadelphia a the Sofitel Philadelphia at Rittenhouse Square. The staff could not have been more friendly or helpful. The breakfast was delicious.

Dear Ms. C., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Another fantastic Sofitel!

Customer review rating 4.6/5

Omar S. Business - 05/09/2019 AccorHotels review

Nice clean hotel with great staff.

Dear Mr. S., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

excellent

Customer review rating 4.6/5

Kimberly J. B. Business - 04/09/2019 AccorHotels review

It was great! Customer service was superb!

Dear Ms. B., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager
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