Sofitel New York Hotel 4 stars

TripAdvisor rating 4.5/5 7,407 reviews
Sofitel New York
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Hotel extras

  • A jewel in the crown of Manhattan

  • Urban vistas

  • Award-winning architecture and design

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Valet parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundry
  • PorterPaying
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel New York

45 West 44th Street
10036
new york city
united states

Tel: +12123548844

Fax: (+1)2127823099

Contact email

Check-in from 15h00

Check out up to 11h00

  • M.T.A :   104 / 42 5TH AVE & 42ND

  • M.T.A. :   5 / 6 / 7 44TH ST.

  • MTA :   2 / 3 / 5 44TH ST.

  • 47TH ST. ROCKEFELLER CENTER :   F , D , B, M Rockefeller Ctr

  • GRAND CENTRAL STATION :   4, 5, 6, 7 Grand Central St

  • TIMES SQUARE 42ND ST. :   N, Q, R, 1, 2 42ND ST.

  • By plane

    JFK International Airport At 41.6km / 26 miles

  • By plane

    JOHN F KENNEDY At 41.6km / 26 miles

  • By plane

    NEW YORK LA GUARDIA At 19.31km / 12 miles

  • By plane

    NEWARK INTERNATIONAL AIRPORT At 43km / 27 miles

  • By helicopter

    HELIPORT EAST At 2.4km / 1.5 miles

  • By helicopter

    HELIPORT WEST At 3.2km / 2 miles

  • By train

    GRAND CENTRAL STATION At 0.8km / 0.5 miles

  • By train

    PENNSYLVANIA STATION At 1.21km / 0.75 miles

GPS :40.755394, -73.98144

Our accommodations

All rooms are decorated in elegant Art-Deco style with zebra-print chairs.Beds are topped with high thread-count sheets, down pillows and duvets.King-size bed accessible rooms are available, as well as refrigerators, coffee makers and cribs upon request.

CLASSIC ROOM - 1 Queen Bed, Floors 3-14.

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 1 Queen Bed, Floors 15-29.

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM - 1 King Bed, Floors 3-29.

  • Max. number of persons: 3
  • Area: From 37
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 2 Single Beds, Floors 3-23.

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

1 Queen Bed Accessible

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

EXECUTIVE SUITE - 1 King Bed, Separate LivingRoom

  • Max. number of persons: 3
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

LUXURY SUITE - 1 king bed and Sofabed. Floors 22-29. High floor, Skyline view guaranteed

  • Max. number of persons: 4
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SKYSCRAPER SUITE-1 king-size bed, separate living room, floors 22-29, Iconic Building View.

  • Max. number of persons: 3
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

PRESTIGE SUITE - 1 King Bed, SeparateLiving Room, Terrace from 500sq ft, 24th floor.

  • Max. number of persons: 3
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

PRESIDENTIAL SUITE - 1 king-size bed, separateliving room, separate office, 28th floor.

  • Max. number of persons: 3
  • Area: From 112
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

Gaby Brasserie Française

Type of cuisine: French

Gaby Restaurant is the Art Deco-inspired restaurant at our NYC midtown hotel featuring delicious, contemporary French cuisine. Enjoy a taste of France at our modern midtown New York City hotel restaurant, located in the heart of the Theatre District.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GABY BAR

Photo non contractuelle / Strictly non binding

Contemporary New York bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 240

  • Maximum capacity: 190 people

  • Maximum banquet capacity: 190 people

Find out more

Our guest reviews for
Sofitel New York

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

15,914 reviews

tripadvisor

TripAdvisor Rating 4.5/5

7,407 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Mrs Rehanna E.

Customer review rating 4.5/5

Rehanna E. Families - 10/09/2019 AccorHotels review

Lived the room and the staff is extremely gracious and qualified at their jobs

Comfortable, safe, great location for my business meeting.

Customer review rating 4.5/5

Lisa Business - 10/09/2019 AccorHotels review

Comfortable, safe, great location for my business meeting. The porters at the door were very welcoming and just generally very willing to be of assistance, finding packages, helping me on my way. Remembering my face when I returned to the hotel. That meant something to me.

Great

Customer review rating 4.5/5

Shain W. Couples - 10/09/2019 AccorHotels review

Staff is very helpful. Place is clean. Pillows were too soft for my liking, all personal preference!

Everything I expect from a Sofitel hotel

Customer review rating 4.5/5

B C. Couples - 09/09/2019 AccorHotels review

Impeccable service, luxurious atmosphere. Quality in a word. The only thing I could suggest is a continental buffet similar to the Sofitel Auckland Viaduct Harbor. Truly a French experience.

Great

Customer review rating 4.5/5

Mike H. Couples - 09/09/2019 AccorHotels review

Great

Our experience was very average

Customer review rating 4.5/5

Anonymous Business - 09/09/2019 AccorHotels review

The quality of service was inconsistent through out our stay and lower quality compared to other Accors hotels, including Sofitels that we've stayed in around the world. Some of the front desk staff made very little effort and often got things wrong, detracting from our experience but were very unapologetic.

It was ok

Customer review rating 4.5/5

Antonia K. Couples - 09/09/2019 AccorHotels review

The hotel location is great and the room size is super. But nothing else was great. Our room looked into an ally which is not unusual in NY but I wish you did not call the room Luxury as there was absolutely nothing luxurious about it at all. So upon arrival it was quite disappointing. The coffee machine for the room was on the ground just outside the door when we took possession. I carried it inside and hooked it up in the morning only to find that the only pods available were decaf coffee and tea. No actual coffee was available. I also tried to eat some cashews from the minibar which were 1 month out of date and were completely covered in MOLD. The most disappointing experience was the valet service. We paid for valet for two days and as we were leaving we were told that due to the street closure we had to go and find our own cars some streets away. The address of the lot is NOT on the parking ticket we were handed art checking in and the staff was very unwilling to help even with basic direction and the management was utterly unprepared showing no care or even sympathy. Disappointing experience and we will not be back.

Quick honeymoon

Customer review rating 4.5/5

Li… Couples - 09/09/2019 AccorHotels review

Overall our stay was great. There was some confusion with a gift sent to us and the package that came with our room.

Not at all like previous experiences- I wish I had driven home to Maryland instead

Customer review rating 4.5/5

Patricia M. A. M. #. Families - 09/09/2019 AccorHotels review

I made a reservation for this stay 24 hours in advance online on the hotel website. In my reservation, I requested that a mini refrigerator be placed in the room for insulin that requires refrigeration upon arrival. Upon reaching my room this request had never been met and 30 minutes later a warm refrigerator was placed in my room, which takes hours to chill, hours I did not have available as my ice pack chiiling the medication had warmed. The medication must remain at a chilled temperature or it becomes ineffective. Additionally, upon arrival at the hotel, I was caught unaware that 44th street was blocked closed by the NYPD until 10 pm that evening for a street festival. I was traveling with my husband who has stage 4 cancer, and we were forced to park our car (ourselves) 2 blocks away, and forced to walk to the hotel door. This was a great challenge for my husband and left him very very weak. we had intended to drive straight to the lobby door a valet the car, my husband was not strong enough for this walking through hundreds of people in the street and we nearly had a medical emergency as he was feeling faint when we reached the lobby desk. Later that night after the festival ended, a NYPD officer informed me that if I had spoken to an officer in the street the police would have cleared a path so that my car could reach the hotel door. In situations such as this, I believe a hotel of the Sofitel's caliber should contact anyone checking in to inform customers of the blocked road and how to manuver themselves through it. Due to my husbands exhaustion, we remained in our room until check out the next morning. We ordered room service for dinner. Our dinner order consisted of a hamburger and a grilled chesse sandwich. The chesse sandwich was so greasy it was ineatable. The bun on the burger was so soggy from wetness (perhaps from the condiments or wet lettuce) that it could hold the burger. We were very disappointed. The next morning we again ordered room service before leaving as my husband was still very weak. Luickly, breakfast was very good. As always, our room was very clean, except for a spot of blood about the size of a half dollar on the exterior of our shower. Our bed was comfy, and all staff were very kind. Signed, Patricia M.

Very satisfying and very pleasant.

Customer review rating 4.5/5

Alan S. Families - 08/09/2019 AccorHotels review

Very pleasant experience. Hotel is very well situated. I particularly liked the ambience of a smaller hotel. Rooms adequately sized and quite. Only thing missing is a coffee making machine which was sorely missed for that early morning coffee before going down for breakfast.

The very friendly and professional staff and the comfort of the rooms

Customer review rating 4.5/5

Sharyn O. Friends - 08/09/2019 AccorHotels review

Xavier who greeted us on reception desk was outstanding. In fact all staff were courteous and helpful at all times.

Good

Customer review rating 4.5/5

Andrea Families - 08/09/2019 AccorHotels review

Staff was amazing, only issue was the air conditioning did not work well. The room did not cool down to the temperature it should have. We asked for help and an engineer came but the issue was never fixed during our 4-night stay.

Customer review rating 4.5/5

Anonymous Business - 08/09/2019 AccorHotels review

Sufficient but not impressive

We had no problems and everyone was helpful from the doorman to the front desk adn concierge

Customer review rating 4.5/5

Anonymous Couples - 08/09/2019 AccorHotels review

Nice room. Good location. Hospitable staff

Good not great

Customer review rating 4.5/5

Tas Couples - 08/09/2019 AccorHotels review

Good overall. Enjoyed the gym, the bar, the robes and the location the most. The entire staff was friendly.

Customer review rating 4.5/5

Anonymous Business - 07/09/2019 AccorHotels review

Very comfortable and quiet room but some aspects of the hotel could use updating—specifically electrical outlets at the desk and the gym. Most people travel with electrical gadgets so at the minimum there should be a power strip at the desk. The two outlets at the desk are taken by the phone and the lamp. I had to call to have an extension cord and multi outlet contraption brought to the room. The gym is woefully small for a hotel of that size. There are not enough machines.

Attentive staff, comfortable room and great ambience

Customer review rating 4.5/5

Gordon Solo - 07/09/2019 AccorHotels review

One thing to improve: there was no bottled water available upon arrival in the room. The cleaning staff left two the next day.

Good

Customer review rating 4.5/5

Glen Business - 06/09/2019 AccorHotels review

Was ok disappointed in room , suite online was spreadout what I thought was getting mine was smaller and cut up

Customer review rating 4.5/5

Larraine Business - 06/09/2019 AccorHotels review

My experience was OK and definitely not bad but a learning experience for me that not all Sofitel is special in terms of room amenities. The gentlemen in the entrance door however has the standard approach of Sofitel hospitality regardless the time and day. Rooms are not as expected but hotel location is very good and not chaotic but very near in key areas. The wine options for welcome drink for members in the Gaby bar restaurant is also very good. I actually love the restaurant from staff to menu selection. It's small but cozy. Dishes are priced decently with reference to its servings and taste so I visited them more than once. The business area near the entrance is small but functional and good enough.

Superb Visit!

Customer review rating 4.5/5

Gene Solo - 06/09/2019 AccorHotels review

Fabulous!!!

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