Hotel - Sofitel New York
Sofitel Hotel Sofitel Hotel

Sofitel New York Hotel

4.5/5 7,188 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/24
    • Opening hours : Week-end 24/24
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

All rooms are decorated in elegant Art-Deco style with zebra-print chairs.Beds are topped with high thread-count sheets, down pillows and duvets.King-size bed accessible rooms are available, as well as refrigerators, coffee makers and cribs upon request.

  • 398 rooms
  • 100% non-smoking hotel
  • 20 rooms for people with reduced mobility
  • 56 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Radio in room
    • Manual temperature control
    • High speed transmission line
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 13,628 reviews

Our guest reviews for Sofitel New York

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 7,188 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Debra M. Couples - 18/01/2019 AccorHotels certified review
« The best hotel in NY »

Staff is courteous and professional; rooms are lovely and immaculate. We stay here every time we stay in NY.

H. Business - 17/01/2019 AccorHotels certified review
« At the service of the customer »

Unfortunately, I forgot my 2 costumes at the hotel and the team managed to take them back and bring them to a friend of mine who would come in france to give me back my suits! GREAT!!!! Beyond that, great hotel well located with very nice room

Gilli Couples - 17/01/2019 AccorHotels certified review
« A very nice and relaxed stay during Christmas »

Our stay was very well organised and the room that we were given for our 7 night stay during Christmas was nice, with a comfortable bed on the 23rd floor. We had a nice view (not the Empire state but it was OK). We had booked breakfast at the Brasserie which was amazing every single day and the portions were huge! Complimentary water and other products were offered to us during our stay (i.e. bottle of water, soaps etc.). There was no coffee machine in the room but we did not feel that we needed one as coffee and juice were bottomless at the brasserie during breakfast. The only downside is when we wanted to get a taxi from outside the hotel to the airport and the bellman who had our luggage wanted us to get a taxi from a company he was working with for 120 dollars. He wouldn't call another taxi for us and he insisted that we wouldn't be able to get sb else for 80 dollars (this is how much we had paid to come midtown from the airport). Eventually we stopped sb on our own and got the taxi and paid 80 dollars.

Steve Couples - 16/01/2019 AccorHotels certified review
« Pleasant But Not Perfect »

We had a very nice stay. The staff and the rooms are very, very nice. The rooms perhaps need a bit of refreshing, but the hotel is quiet, the maid service was timely and unobtrusive (we never even saw them), and the location is extremely nice. And QUIET. The restaurant was a major disappointment. The food was marginal and the service seemed rushed. The gentleman in the brown uniform did more for us than our waiter. But mainly we were disappointed in the food.

Barb Business - 16/01/2019 AccorHotels certified review

I arrived at 10 am and was able to check in right away; I had work calls to make so that was extremely appreciated.

Richard Families - 15/01/2019 AccorHotels certified review
« Great bed, poor breakfast »

I think that the room was fine (702), bed comfort really good. The only thing is that the breakfast could have been much, much better. If I stayed again, or had recommendation to give someone considering staying, I would say don't bother with breakfast - go out for it. This is a pity for a 5* hotel - I'd have expected something sumptuous, more choice, and no restriction - the restriction on what you could have was frankly a joke.

Gerri S. Couples - 14/01/2019 AccorHotels certified review
« Awesome »

Treated like a special guest. Virtually all staff members referred to us by name, welcomed me back and made us feel special. Was celebrating my birthday and appreciated the extra amenities and upgrade. Special recognition to the front desk team who were very accommodating.

Anonymous Families - 14/01/2019 AccorHotels certified review
« Excellent! »

People are so friendly, good humored, efficient and spirited. I always feel so welcomed—and will return!

Marc Business - 14/01/2019 AccorHotels certified review
« Comfortable and beautiful hotel in an ideal location »

Great bed and quiet night sleep for NYC. Staff is lovely and accommodating. Room service quality excellent.

Robert F. Couples - 13/01/2019 AccorHotels certified review
« Excellent facility, staff and gym. Great breakfasts. »

Great stay, but I was disappointed that I did not get an upgrade, since I am a Platinum member.

Anonymous Families - 13/01/2019 AccorHotels certified review
« Easy »

Very easy check in process. Good location. Clean comfortable room

Anonymous Business - 13/01/2019 AccorHotels certified review

Quite satisfactory

Michael S. Couples - 11/01/2019 AccorHotels certified review
« The NY Sofitel falls far short of the standards set out in the marketing and from our experience of e.g. Sofitel Bali and Budapest. »

The Hotel was gloomy and tired. The room was in need of a deep clean and updating. The facilities, were poor, the gym being poor and limited, there was no pool, the bar and restaurant were gloomy. On the good side, with the exception of the bar staff who were surely and not user friendly, the doormen, reception and cleaning staff tried hard to be welcoming and helpful. Generally, this was not a good experience, being poor value for money and lets down the whole Sofitel marketing effort to which so far other Sofitel hotels have lived up to. As a birthday treat for my wife it fell well short. We shall be staying in Sofitel hotels, by preference in an already booked three week holiday in SE Asia in March/April 2019 through APT, and hope these will be of the standard we have been used to before. We stay regularly at Novotel too and these experiences have always been superior to Sofitel NY. I shall be happy to elaborate if you wish. Yours sincerely, Michael S.

S. C. Friends - 11/01/2019 AccorHotels certified review
« Fabulous Hotel! »

From the moment we checked into the Sofitel in New York City we felt welcomed. Every staff member went out of their way to make sure that our stay was great!

Eric G. Business - 11/01/2019 AccorHotels certified review
« VP of Customer Operations »

It was a very pleasant experience. All staff was very helpful.

Sophie Families - 10/01/2019 AccorHotels certified review
« AMAZING »

Everything was absolutely perfect! I will be staying at this hotel from this point forward anytime I travel into the city. The staff is absolutely amazing! I will be recommending this hotel to all of my friends!

Sxxxxxxxxxu Business - 10/01/2019 AccorHotels certified review
« CEO »

Overall had a good experience. disappointed that Shower water pressure was way too weak.

Dublin T. Business - 10/01/2019 AccorHotels certified review
« Excellent Hotel in Great Location »

I recently returned to Sofitel NYC after a five year break when my job took me to other parts of the world. The hotel is as comfortable as ever, and the staff as helpful. However there are small signs that a refurbishment of the building is becoming due, which I hope will be addressed soon.

Benoit Couples - 10/01/2019 AccorHotels certified review
« The worst Sofitel ever »

Very old hotel, broken lockers, durty carpet, small room without any view, and noise from the rooftops next door.

Jeremy F. Business - 10/01/2019 AccorHotels certified review
« Decent stay »

Overall the stay was decent the only issues I had were not receiving my welcome drink coupon when I arrived, I had to ask for it later and that I didn’t have an ice bucket in my room. I did appreciate being able to check in early.

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