Novotel Hamilton Tainui 4 stars

Customer review rating (ALL Rating) 4.5/5 4,779 reviews

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Description

Hotel extras

  • River-side and city-side rooms highlight the beauty of the region

  • Stylish restaurant and bar on site make getting a drink or a bite to eat easy.

  • Wi-Fi, work area, and cable TV included in each room.

  • Range of versatile conference rooms for effective events.

  • Close to attractions including SkyCity Hamilton Casino and Waikato Stadium.

Our accommodation(s)

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Hotel location

Novotel Hamilton Tainui

7 Alma Street
3204 HAMILTON
New Zealand

GPS:-37.785992, 175.282622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT ON ALMA

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  4,779 reviews

TripAdvisor Rating  4.0/5  1,566 reviews

Certificate of excellence 2024

Good value for the price and location

TripAdvisor rating 4.0/5

tigersChristchurch TripAdvisor review

Booked last minute and was surprised to find this hotel to be in a great central location with a plentiful choice of restaurants close at hand. Room was spacious and clean. Great secure valet parking. The hotel was very peaceful with a nice relaxing bar area with all of the hotel staff very friendly and helpful. Would not hesitate in choosing this hotel again.

Great Location

Customer review rating 4.5/5

Suzy Families - Confirmed reviews ALL

Enjoyed our stay here, place was very clean, we loved the breakfast!

Kia ora Suzy, Thanks so much for taking the time to respond to us with your feedback, we really appreciate it. We are pleased that you were happy with your stay and in particular with your breakfast in Alma Street restaurant! We are constantly reviewing all aspects of the guest experience to ensure we are meeting the expectations of our guests and your comments are very valuable. We thank you for choosing to stay with us and look forward to welcoming you back again soon. Kind regards, Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

well located

Customer review rating 4.5/5

Nb Business - Confirmed reviews ALL

comfortable, clean nice products but noticed that there was no complimentary water.

Kia ora Narelle, Thank you for choosing to stay with us and for taking the time to provide us with your feedback, we appreciate it. I was glad to read that you enjoyed your stay and the friendly service you received. Regarding the lack of water bottles provided in your room bottle, we place re-fillable water jugs in each room with a card advising you that these can be filled at the Lobby Bar. There is a complimentary filtered water tap on the bar (easily accessible to guests) which offers a choice between still and sparkling water. This is to complement our sustainable efforts in reducing single use plastics and I hope this works for you in the future. Thanks again for your kind comments and your loyalty to Accor. We hope to welcome you back again soon. Kind regards, Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

Great overall experience

Customer review rating 5.0/5

Travis Business - Confirmed reviews ALL

Quality room, good service, great location, good breakfast

Kia ora Travis, Wow, thank you so much for leaving such a fantastic review! We’re delighted to hear that you had a great time here at the Novotel Tainui and that we were able to exceed your expectations. Your kind words mean the world to us and we’re so glad that you enjoyed your stay with here. We’ll be sure to pass on your compliments to our team, they’ll be thrilled to hear that you loved the breakfast! We can’t wait to welcome you back again soon for another amazing stay! Have a great day! Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

Excellent service

Customer review rating 5.0/5

Kathryn F. Couples - Confirmed reviews ALL

The service we received was exceptional, beginning even before our trip started. We had a change to our flights, and I had called to notify the hotel that we would be arriving in the early hours of the morning (rather than the evening prior) and the person I spoke to was so polite and lovely, making a not on our booking so that the hotel staff would know we were arriving later than expected. We had a wonderful stay, beginning from our arrival at 4AM, when we were greeted extremely pleasantly, and assisted quickly and efficiently after experiencing nothing but trouble with delayed flights and difficulties around collecting our rental car. Our stay was for 6 nights and we could not have been happier with the service and accommodation. The room was very pleasant, and larger than I expected. Every staff member we dealt with was polite and cheerful. Our rental car was kept in valet parking for the duration of our stay and brought out for us quickly each time we requested it. We only had one issue during our stay, which was that I had ordered but not received, a glass of wine at dinner one evening. When we reviewed and questioned our bill before signing it to the room, the cost for this was immediately removed and the staff were very apologetic for the oversight. The hotel is well located and within walking distance of some wonderful restaurants and cafes. It's also easy to navigate in and out via car, which made day trips very easy to access. We would definitely recommend the Novotel Hamilton Tainui to anyone looking to stay in Hamilton.

Kia ora Kathryn, Thank you for taking the time to leave such a glowing review of your stay with us. We’re so pleased to hear that you had such a great time and that our hotel exceeded your expectations. I know it can be quite daunting arriving in the middle of the night, especially after a long flight- I am so pleased that you experienced a proper welcome. Your positive comments are greatly appreciated and will be shared with our team, who will be thrilled to hear them. We look forward to the opportunity of welcoming you back for another memorable stay in the near future. Kind regards, Beverley Ball Guest Relations Coordinator Novotel Tainui Hamilton

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Other web-users rate our hotel

  • 1,196 reviews 7.5/10 Location
  • 2,003 reviews 8.2/10 Room
  • 2,238 reviews 8.7/10 Service
  • 28 reviews 6.3/10 WiFi
  • 780 reviews 7.6/10 Cleanliness
  • 462 reviews 8.2/10 Breakfast
  • 340 reviews 5.8/10 Value

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