Hotel - Novotel Brussels City Centre
Novotel Hotel Novotel Hotel

Novotel Brussels City Centre Hotel

4.0/5 3,173 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Congress center
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Combine work and relaxation in complete serenity. Our Superior room mixes modern decor, ergonomic design and high-tech equipment: air conditioning, flat screen tv, WiFi, tea and coffee making facilities and minibar

  • 217 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 75 family rooms
  • 36 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 8,609 reviews

Our guest reviews for Novotel Brussels City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,173 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Solo - 18/09/2018 AccorHotels certified review
« Great location »

Have stayed in this hotel a few times, and is always a pleasure to visit again. Rooms are large, comforable and smart dressed in colours of yellow, beige and caramel. No fault of the hotel, unfortunately there is a huge construction just beginning right smack in front of the hotel, which means there will be noise and dust for some time. The hotel is located just off the Place St Catherine where there are lots of restaurants offering European and Asian cuisine. A very convenient location with the tram/metro station within 3 minutes walk and the Grand Place 5 minutes away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fook Quen F., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Mohamad B. Couples - 17/09/2018 AccorHotels certified review

All was good.. but till now you didnt remove the block from my credit card ! Take what is yours and release the remaining amount!

Patricia Couples - 17/09/2018 AccorHotels certified review
« Great location. Awesome city »

We had a stay at this hotel. It was a great home base for exploring Amsterdam. We enjoyed the breakfasts each morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia Lee H., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Na… Business - 13/09/2018 AccorHotels certified review
« exactly what I was expected »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nathalie V., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Anonymous Business - 13/09/2018 AccorHotels certified review
« Good location and efficient check-in and check-out »

Very good. Quiet and well organized. Comfortable room (very good room during this stay - 607).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sylfest Magnus M., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Anonymous Business - 13/09/2018 AccorHotels certified review
« Nothing to complain about. »

The stay was overall very nice, the personnel was pleasant, professional and very helpful. Food was excellent. Apart from sleeping, I did not have much time to enjoy my room as I spent most of the day in meetings. Meeting room was nicely set up and there were ample snacks at coffee breaks, which was a plus. Unfortunately there was some construction work going on next to the hotel, but this is understandable. Besides, with the windows closed in the room, you could not hear the construction work so it didn't bother me.

Anonymous Couples - 12/09/2018 AccorHotels certified review
« Average »

It was ok. Below expectations compared to other accor hotels I have stayed at.

Alex Couples - 11/09/2018 AccorHotels certified review
« Neutral »

Friendly and Helpful Reception but rooms need work, obvious leak stains that been fixed and painted not up to standard, Plus you advertise that you have Sauna that you don't have.

Andis Business - 09/09/2018 AccorHotels certified review
« Everything was at level »

Experiance ws very satisfactory. I had no disappointments.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andis A., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Gary C. Business - 08/09/2018 AccorHotels certified review
« A very comfortable stay, with excellent service in a great location! »

I have stayed at this hotel a number of times for business. The location is great and the service is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary C., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Anonymous Families - 07/09/2018 AccorHotels certified review
« Great location and clean rooms »

The hotel is located in a very great location and cleanliness was really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aruna Lasantha S., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Eric Families - 05/09/2018 AccorHotels certified review
« Stay at the other Novotel in Brussels »

Please update the rooms and coverings. They are the most worn and stained I have ever seen. The staff and housekeeping are good. Go to the other Novotel in the center to see what to do. Thanks.

Colette Couples - 04/09/2018 AccorHotels certified review
« Perfect hotel for a weekend stay. »

Very comfortable bed with choice of extra pillows. Large bathroom with rain shower in bath. (Superior Room). Quiet, good insulation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colette G., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Anonymous Business - 31/08/2018 AccorHotels certified review
« Building works next door noisy!!! »

Next door is a building site!! The work is very noisy and starts too early, before 7:00.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard C., Thank you for taking the time to tell us about your experience at the Novotel Brussels City Centre. I am sorry that you were disturbed by the construction work. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns. Sincerely, Annabelle Secretary Guest Relations

Sarah M. Business - 31/08/2018 AccorHotels certified review
« Fantastic »

It was great. Clean room, lots of natural light, easy check in and out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah M., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

A M. Families - 31/08/2018 AccorHotels certified review
« Good location and room »

The hotel is well located, clean and the room was comfortable. All the staff were pleasant and helpful. Would recommend this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arthur M., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

David W. Families - 30/08/2018 AccorHotels certified review
« Mr »

Check in didn't take too long, and we were upgraded as you did not have the room we booked available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David W., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

L S. Couples - 30/08/2018 AccorHotels certified review
« Enjoyed our stay »

Glad we selected Novotel City Centre Brussels. Room was nice and meals in the restaurant good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lyn S., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Anonymous Families - 27/08/2018 AccorHotels certified review
« Average »

Our stay was okay. Service at the front desk was poor, but the location of the hotel was good. The room size and view were nice but cleanliness could be improved.

Karen Couples - 27/08/2018 AccorHotels certified review
« Good hotel well located »

On arrival we were offered a free room upgrade. The front desk staff were very helpful and courteous. Hotel was within walking distance of the Grand Place and other attractions. Lots of bars and restaurants to choose from nearby. Would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen S., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

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