Novotel Brussels City Centre Hotel 4 stars

TripAdvisor rating 4.0/5 3,384 reviews
Novotel Brussels City Centre
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+ 21 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • City center location

  • Direct access to metro De Brouckère

  • Free WIFI

  • Stylish GourmetBar, 11 modular meeting rooms with daylight

  • Fitness, jet-stream pool, hammam, relax area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Hammam
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Congress center
  • Web Corner on a Mac

Hotel location

Novotel Brussels City Centre

Rue de la Vierge Noire 32
1000
brussels
belgium

Tel: +3226200428

Fax: (+32)2/5055000

Contact email

Check-in from 14h00

Check out up to 12h00

  • 47 :   47 BOURSE/BROUCKERE

  • 60 :   60 BOURSE/BROUCKERE

  • 81 :   81 BOURSE/BROUCKERE

  • 1A :   1 SAINTE CATHERINE

  • 1B :   5 DE BROUCKERE

  • ANVERS-BRUSSELS :   GARE CENTRALE

  • BRUGGES-BRUSELLS :   GARE CENTRALE

  • By plane

    ANTWERPEN DEURNE At 40km / 25 miles

  • By plane

    BRUSSELS SOUTH At 60km / 0 miles

  • By plane

    BRUXELLES NATIONAL At 12km / 7.46 miles

  • By plane

    OSTEND At 120km / 75 miles

  • By boat

    OOSTENDE At 120km / 75 miles

  • By car

    BRUSSEL At 0.1km / 0.06 miles

  • By car

    BRUSSEL KOEKELBERG At 5km / 3.11 miles

  • By train

    CENTRAL station At 0.8km / 0.5 miles

  • By train

    GARE DU MIDI At 2.5km / 1.55 miles

  • By train

    NOORD station At 1km / 0 miles

GPS :50.850937, 4.350372

Currently, close to our hotel

Les Halles Saint-Géry, Market, Brussels

From 01/01/2016 to 31/12/2019

At 385 m

Brussels City Museum, visit

From 01/01/2018 to 31/12/2019

At 451 m

Brussels Bridge Rally

From 29/06/2019 to 29/06/2019

At 492 m

A giant painting by Guillaume Botazzi on place Jourdan

From 10/02/2019 to 31/12/2019

At 494 m

Tour of the Constantin Meunier Museum, Brussels

From 01/01/2011 to 31/12/2019

At 3.8 km

Tour of the Mini-Europe Park, Brussels

From 01/01/2018 to 31/12/2019

At 4.9 km

Tour of the Atomium, Brussels

From 01/01/2011 to 31/12/2019

At 4.9 km

The Maison Autrique, Brussels, visit

From 01/01/2017 to 31/12/2019

At 5.1 km

Brussels Airport, visit

From 01/01/2012 to 31/12/2019

At 11 km

Our accommodations

Combine work and relaxation in complete serenity. Our Superior room mixes modern decor, ergonomic design and high-tech equipment: air conditioning, flat screen tv, WiFi, tea and coffee making facilities and minibar

Superior Room with a double bed.

  • Max. number of persons: x2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed and 2 sofa beds

  • Max. number of persons: x4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with a double bed

  • Max. number of persons: x2
  • Area: From 28
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMETBAR

Type of cuisine: International

Our menu is as diverse as our city itself, with seasonal suggestions, international classics, regional dishes and special local drinks.

Dinner

16:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Our trendy Bar & Brasserie offers you a wide range of tasty meals and various famous Belgian beers. Also for the children we have special attention. Free WiFi available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 215 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more
Novotel Brussels City Centre Meeting Room

Our guest reviews for
Novotel Brussels City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

10,267 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,384 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Not good enough

Customer review rating 4.5/5

Morten R. Families - 14/05/2019 AccorHotels certified review

I was charged 21 euro for a breakfast, that i didn't have, AFTER I checked out and was on my way to the airport. I do not hope that this is normal procedure!!!!

Dear Mr. R., First of all we would like to thank you that you took the time to communicate us the mistake, which you have, noticed on your hotel bill concerning your stay of last week. We find the remarks of our clients very important and regret that you were charged 21 Euro for breakfast although you did not take it. This was due to a wrong manipulation of our staff. We ask you to accept our excuses for this. At the same time, we kindly suggest you to report such issues when you notice them so that immediate action can be taken. We would also like to inform you that we have made the necessary corrections on your credit card so if everything goes well you will find the prove of this on your credit card bill. Looking forward to meet you again in our hotel, we remain at your disposal. Annabelle Secretary Guest Relations

Great hotel for a short city break with kids

Customer review rating 4.5/5

Helena Families - 14/05/2019 AccorHotels certified review

The staff were very helpful and kind, especially with the children.

Dear Helena K., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Average experience

Customer review rating 4.5/5

Simon Couples - 14/05/2019 AccorHotels certified review

The hotel is centrally located and the room was large, but everything feels very standard and with no soul.

A very pleasant experience

Customer review rating 4.5/5

Anonymous Business - 13/05/2019 AccorHotels certified review

Excellent breakfast and very good service

Efficient and friendly, good location.

Customer review rating 4.5/5

London T. Families - 13/05/2019 AccorHotels certified review

...

Dear Robert H., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Comfortable stay experience

Customer review rating 4.5/5

M. M. Families - 12/05/2019 AccorHotels certified review

Everything was fine. Best location near to the main sightseeing sites. Easy to access to any transportation. Breakfast buffet was also excellent. The staffs gave us the warmest hospitality.

Dear M. M., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Brussels 2019

Customer review rating 4.5/5

F. Business - 12/05/2019 AccorHotels certified review

Excellent staff, good location

Dear ENRIQUE F., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

A great option!

Customer review rating 4.5/5

Maria Families - 12/05/2019 AccorHotels certified review

The hotel is in a very convenient location, close to very nice neighbourhoods with cosy cafés and restaurants as well as to central metro and tram stops. The staff was professional, polite and eager to help. The rooms were spacious, super-clean and offering a gorgeous view to wake up to.

Dear Maria V., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Very good

Customer review rating 4.5/5

Sadaf Couples - 11/05/2019 AccorHotels certified review

This was our second stay. The rooms are clean and comfortable. Excellent location.

Dear Sadaf K., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Wonderful, I would book the hotel again

Customer review rating 4.5/5

Fatima S. Couples - 09/05/2019 AccorHotels certified review

My stay at the hotel was great. My room was clean and I experienced no issues.

Dear Fatima S., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Fabulous stay in Brussels

Customer review rating 4.5/5

Wai Couples - 08/05/2019 AccorHotels certified review

Definitely no complaints. Everything from check-in to check-out was smooth and efficient. Room was clean and comfortable. Nice touch was the mini fridge! Excellent location - only 10 mins walk from Brussels Central station and the centre of town, and only 20 mins by train from airport to this station.

Dear Wai W., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Brussels & Bruges in 3 days

TripAdvisor rating 4.0/5

Wai77 Couples - 08/05/2019 TripAdvisor review

Excellent location, only 10 mins walk from city centre and Brussels Central Station. Direct train from airport to Brussels Central only 20 mins and you can get the train to Bruges from this station also and it's only an hour away. Lovely, clean hotel with free safe deposit and mini fridge in room. Lots of restaurants in the area. Delirium Village and restaurants in the city centre only a short walk. Lovely pizza restaurant NONA just round the corner and a lovely Japanese restaurant ANATA - both definitely worth a visit.

Dear guest, Thank you for taking the time to share your valuable review. It is rewarding to read that you find our hotel lovely and our location is excellent. We look forward to the pleasure of seeing you again in the future. Best regards,

Functional and enjoyable

Customer review rating 4.5/5

Lee Families - 07/05/2019 AccorHotels certified review

Good room, asked for a quiet one! Nice own bar for drinks. Pleasant staff and good location!

Good service

Customer review rating 4.5/5

Helge J. Friends - 07/05/2019 AccorHotels certified review

Friendly staff and good service

Dear Helge Vandel J., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Very good hotel, great location

Customer review rating 4.5/5

Maurício M. A. Couples - 06/05/2019 AccorHotels certified review

Friendly staff, great location (few minutes from gran plaza), the room was excellent, good breakfast with fresh products. Just one negative point: the sauna wasn't working when we used the spa. But nothing to compromise our stay there. Hotel highly recommended!!!

Dear Mauricio Martini A., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

We arrived late and staff were extremely helpful and knowledgeable

Customer review rating 4.5/5

Vance Couples - 05/05/2019 AccorHotels certified review

Staff were helpful and professional. Your staff are a major asset for your hotel. The room was clean and the bed was extremely comfortable for two weary travellers

Dear Vance L., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Okay but not as expected

Customer review rating 4.5/5

Ali A. Families - 04/05/2019 AccorHotels certified review

Cleaning of the room was not good

Dear Ali A., Thank you for taking the time to tell us about your experience at the Novotel Brussels City Centre. I am sorry that the cleaning experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the head of our housekeeping department is taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Secretary Guest Relations

Lovely hotel.

Customer review rating 4.5/5

Anonymous Couples - 04/05/2019 AccorHotels certified review

Hotel was good. Close to shops and tourist attractions

Dear Joyce R., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

FRiendly service at the front desk

Customer review rating 4.5/5

Egil Business - 03/05/2019 AccorHotels certified review

Clean and frindly

Great return trip

Customer review rating 4.5/5

Derek Business - 02/05/2019 AccorHotels certified review

I think I was successful in checking into your hotel in French. Pleasantly surprised to find I had been allocated a room (603) directly above & behind the medieval tower. Room was slightly larger than previous visits. I came down to the bar / restaurant for my evening meal and found the area to be busier than previous trips. Asparagus soup was cold, Cheeseburger was tasty albeit undercooked.

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