Mercure Melbourne Treasury Gardens 4 stars

TripAdvisor rating 4.0/5 2,047 reviews
Mercure Melbourne Treasury Gardens
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Hotel extras

  • 5 Mindful Meeting spaces, for a successful meeting or event

  • Hop Sing Bar & Food serving an Asian inspired sharing menu

  • Stylish accommodation rooms overlooking the City or Treasury Gardens

  • Close to the MCG and Rod Laver Arena, for sports or concerts

  • Right on the edge of the CBD, less noise and traffic at our end of town

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE MEL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
Leisure and activities
  • Pool (Nearby)
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff

Hotel location

Mercure Melbourne Treasury Gardens

13 Spring Street
3000
melbourne
australia

Tel: +61392059999

Fax: (+61)3/92059905

Contact email

Check-in from 14h00

Check out up to 11h00

  • NATIONAL BUS COMPANY :   BUS 302 BOX H WHITEHORSE ROAD

  • SITA BUS LINES :   BUS402 FOOTSC IRVING STREET

  • WESTRANS :   BUS 606 ST KI ACLAND STREET

  • YARRA TRAMS :   TRAM 19 COBUR SYDNEY ROAD

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    TULLAMARINE MEL At 30km / 18.64 miles - Shuttle paying

  • By car

    EASTERN FREEWAY At 8km / 4.97 miles

  • By car

    SOUTH EASTERN FREEWAY At 2km / 1 miles

  • By car

    WESTGATE FREEWAY At 10km / 6.21 miles

  • By train

    FLINDERS STREET STATION At 0.6km / 0.38 miles

  • By train

    SPENCER STREET At 1.5km / 0.94 miles

GPS :-37.814739, 144.974441

Currently, close to our hotel

Melbourne International Film Festival

From 01/08/2019 to 18/08/2019

At 1.4 km

Melbourne Aquarium, visit

From 01/01/2011 to 31/12/2019

At 1.6 km

Queen Victoria Market

From 01/01/2011 to 31/12/2019

At 1.7 km

Melbourne Zoo, visit

From 01/01/2011 to 31/12/2019

At 4.7 km

Discover the Great Ocean Road, Ecotour from Melbourne

From 01/01/2019 to 31/12/2019

At 5.5 km

Our accommodations

Offering impressive city views or picturesque garden views, guest rooms at Mercure Melbourne Treasury Gardens offer a range of accommodation options for all types of traveller. Guests searching for hotels in Melbourne can find the ideal base for business or leisure travel, with Privilege and Executive Suite options available. Modern and tastefully appointed, each guest room features air conditioning with manual temperature control, a work desk, cable and Wi-Fi internet access, a TV, a safe and an ensuite.

Standard City View Room, 1 Queen Bed

  • Max. number of persons: ‌2
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Bathroom products
  • Pillow Menu
  • Iron
  • Direct dial telephone(...)

Standard City View Room, 2 Single Beds

  • Max. number of persons: ‌2
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Standard City View Room, 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Superior Garden View Room, 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 21
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Superior Garden View Room, 2 Queen Beds

  • Max. number of persons: ‌4
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Privilege Garden View Room with Balcony, 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

1 Bedroom Executive Suite, 1 Queen Bed

  • Max. number of persons: ‌3
  • Area: From 45
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Our restaurants and bars

HOP SING BAR & FOOD

Type of cuisine: Regional

At Hop Sing Bar & Food we encourage the spirit of eating and drinking together, with a menu designed for sharing. Choose from an amazing array of dishes from the Asian infused menu. Hop Sing - The art of sharing.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HOP SING BAR & FOOD

Photo non contractuelle / Strictly non binding

At Hop Sing Bar & Food we encourage the spirit of eating and drinking together, with a menu designed for sharing. Choose from an amazing array of dishes from the Asian infused menu. Hop Sing - The art of sharing.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 238 m²

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Melbourne Treasury Gardens

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

11,578 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,047 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Comfortable and convenient

Customer review rating 4.4/5

Margaret Families - 15/07/2019 AccorHotels certified review

I stayed at Mercure Treasury Gardens on a short family trip. The location was perfect; opposite the beautiful Treasury Gardens and just a short walk from Bourke St Mall, St Patrick's Cathedral and the MCG. The staff were incredibly accommodating, even with some of our more difficult requests.

Dear Monica D., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew
Customer review rating 4.4/5

Collin J. Couples - 15/07/2019 AccorHotels certified review

always a great experience to stay at this hotel the only problem was the bedding in my room was not put together properly so the 2 single beds making one queen size bed kept separating

Dear Collin J., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Apologies for the issues surrounding your bed. We will investigate and ensure this doesn't happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Comfortable and well located

Customer review rating 4.4/5

Gary O. Business - 15/07/2019 AccorHotels certified review

Check in and out was easy and professional. Staff pleasant and helpful. Room was fine although a bit too hot, even when the heating was turned off. Great location at the top end of Melbourne.

Dear Gary O., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Welcoming great service and great view of the Park

Customer review rating 4.4/5

George Families - 15/07/2019 AccorHotels certified review

Smooth , efficient and considerate

Dear Michael M., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Excellent

Customer review rating 4.4/5

Anonymous Families - 15/07/2019 AccorHotels certified review

The location was perfect, very friendly staff and the breakfast was awesome

Dear Adam B., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Very comfortable and staff were very welcoming

Customer review rating 4.4/5

Lucia Business - 15/07/2019 AccorHotels certified review

I thoroughly enjoyed my stay at Mercure Melbourne Treasury Gardens. The staff were very warm, welcoming and very accomodating. The room was clean, modern and very comfortable. I will definitely stay there next with my family on my next trip to Melbourne.

Dear Olga Lucia D., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Great hotel

TripAdvisor rating 4.0/5

KarenandIan2013 Couples - 15/07/2019 TripAdvisor review

Great hotel great location great value for money great in house restraunt and bar loved our stay there went to MCG very easy walk from hotel staff lovely highly recommend would definitely stay there again

Dear KarenandIan2013 Thank you for taking the time to review your recent stay at Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback from our guests and we look forward to welcoming you back again soon. Kind regards, Mr Andrew Dvash General Manager

everything was great

Customer review rating 4.4/5

Anonymous Business - 14/07/2019 AccorHotels certified review

All staff were very helpful. Bed in room very comfortable. Nice size shower

Dear Chloe B., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Ok

Customer review rating 4.4/5

Not H. Families - 14/07/2019 AccorHotels certified review

Wasn't h. with the room asked to change rooms but was told to pay extra to upgrade however online it was showing less to what we paid asked to price match but was told no because we had checked in

Dear Leata C., Thank you for taking the time to tell us about your experience at the Mercure Melbourne Treasury Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

This review is worthless given the fact they're closing

Customer review rating 4.4/5

Rob Business - 14/07/2019 AccorHotels certified review

My hotel de choix is Melbourne is closing. Seems it was reflected on my arrival - everyone seems depressed (not surprising) and there was no welcome cheese plate which I really needed after Cathay Pacific's meals being returned unopened, uneaten.

Dear Rob F., Thank you for taking the time to tell us about your experience at the Mercure Melbourne Treasury Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Good

Customer review rating 4.4/5

Vickie S. Couples - 14/07/2019 AccorHotels certified review

Rooms are nice and clean. Only complaint is we were only given one teacup.

Dear Victoria S., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Pretty good, a few things could have been better.

Customer review rating 4.4/5

Anonymous Families - 14/07/2019 AccorHotels certified review

Room was neat but a lot of dust around. The beds were very hard and the one time we got room service the bowl I had salad in had dirty marks on it from previous food. The restaurant down stairs was quiet slow and 2 things on the menu we ordered they didn’t have and gave us alternate food that wasn’t the best.

Dear Amanda R., Thank you for taking the time to tell us about your experience at the Mercure Melbourne Treasury Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Perfect spot & great service. Kids loved it!

Customer review rating 4.4/5

Kylie Families - 14/07/2019 AccorHotels certified review

Very friendly & helpful staff. Comfortable room & great buffet breakfast. Good spot for families & close to attractions.

Dear Kylie C., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

very good

Customer review rating 4.4/5

Anon Couples - 13/07/2019 AccorHotels certified review

service was good and room as expected, was comfortable

Dear Peter H., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Sweet hotel with friendly staff

Customer review rating 4.4/5

Laura Families - 13/07/2019 AccorHotels certified review

Loved the stay as the staff were so friendly and it wasn’t a huge hotel. Enjoyed breakfast and it was welcoming. Only thing was the hard beds

Dear Laura H., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Perfect location

Customer review rating 4.4/5

Jason D. Friends - 13/07/2019 AccorHotels certified review

Mercure Treasury Gardens is in a great location of Melbourne CBD - just away from the hustle & bustle of downtown. Situated at the top of Flinders Lane, it’s great spot to explore some of the emerging & newest eateries and bars. The staff are fantastic, helpful and courtesy. The bar and restaurant are good too - try the winter special of the mulled wine and baked Camembert cheese! Our room was upgraded to a balcony which was perfect overlooking Treasury Gardens. Will definitely return again!

Dear Jason D., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Hotel on the quieter side of Melbourne CBD

Customer review rating 4.4/5

Val M. Business - 13/07/2019 AccorHotels certified review

The view of the park from the room was very refreshing. The proximity to the free tram line is quite convenient.

Dear Valentin M., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

A most pleasant stay with awesome food experience.

Customer review rating 4.4/5

Jason Families - 13/07/2019 AccorHotels certified review

We were extremely well looked after and thoroughly enjoyed our time staying at Mecure Treasury Gardens.

Dear Jason Z., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

excellent but there are a couple of things

Customer review rating 4.4/5

John Couples - 12/07/2019 AccorHotels certified review

On arrival all good thank you for the birthday greetings, however we pre paid for the meals and a $1 breakfast , on arriving for the meal there was no indication of a reservation or having been pre paid the same for breakfast, probably a glitch in the reservation system. The room was of impeccable standard as we are accustomed from ACCOR . We stayed in 1104, during the night there was a piece of equipment that could be heard continually cutting in and out sounded like a water feed pump, an investigation probably would find isolation pads on the mounting would eliminate most of the noise.

Dear John W., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Friendly professional

Customer review rating 4.4/5

Fiona Families - 12/07/2019 AccorHotels certified review

Pleasurable

Dear Fiona G., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew
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