Hotel - Mercure Melbourne Treasury Gardens
Mercure Hotel Mercure Hotel

Mercure Melbourne Treasury Gardens

4.0/5 1,999 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking (Paying)
  • Reduced mobility rooms
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TULLAMARINE MEL
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Our rooms

Offering impressive city views or picturesque garden views, guest rooms at Mercure Melbourne Treasury Gardens offer a range of accommodation options for all types of traveller. Guests searching for hotels in Melbourne can find the ideal base for businessor leisure travel, with Privilege and Executive Suite options available. Modern and tastefully appointed, each guest room features air conditioning with manual temperature control, a work desk, cable and Wi-Fi internet access, a TV, a safe and an ensuite.

  • 164 rooms
  • 100% non-smoking hotel
  • 5 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 10,567 reviews

Our guest reviews for Mercure Melbourne Treasury Gardens

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,999 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 16/02/2019 TripAdvisor review
« Melbourne escapade »

The location is good right at the city center It is accessible to all. I love the bed, it is very soft and the water is strong. I will definitely come back and recommend this hotel to friends and family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TrailBlazer825854, Thank you for taking the time to review your recent stay at Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback from our guests and we look forward to welcoming you back again soon. Kind regards, Mr Andrew Dvash General Manager

Kari K. Business - 15/02/2019 AccorHotels certified review

Quiet & Modern

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kari K., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

K Y. Families - 15/02/2019 AccorHotels certified review
« Comfortable, in a great location. »

I always enjoy my stay at the treasury gardens mercure hotel. It's a quiet location, yet near trams and trains and only 5 minutes to the city shops and the mcg. I particularly like the blinds that block out light so well enabling a good night's sleep. The beds are firm but comfortable. Members of accor plus are made to feel valued. I will continue to visit whenever I get the chance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry Y., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Glenn P. Business - 15/02/2019 AccorHotels certified review
« Another great stay at the Mercure TG »

Always enjoy the stay at the Mercure Treasury Gardens, warm welcome and great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenn P., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Anonymous Business - 15/02/2019 AccorHotels certified review
« Comfortable and convenient »

Easy, comfortable, close to where I needed to go. I was wanting to use the mini bar and didn't understand why there was nothing in it - I couldn't see well enough to read the explanation on the fridge!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cathryn P., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Robyn M. Business - 15/02/2019 AccorHotels certified review
« Great stay, no complaints »

Great stay, no complaints Well placed, lovely restaurant and staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn M., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Jayson R. Business - 15/02/2019 AccorHotels certified review
« Happy »

Every one was nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jayson R., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Leigh G. Business - 15/02/2019 AccorHotels certified review
« Fine, but no special treatment for Accor member »

This was a last minute quick trip for work. But on arrival ther was not water or amenity in the room. I spent very little time at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leigh G., Thank you for taking the time to tell us about your experience at the Mercure Melbourne Treasury Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Anonymous Business - 15/02/2019 AccorHotels certified review
« The hotel was fine »

The hotel is clean and well located, but was very busy resulting in some very long waits for the lift (over 10 minutes on one occasion). Rooms are well appointed and staff were helpful when I contacted them about the wi-fi not working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzanne G., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

David W. Business - 15/02/2019 AccorHotels certified review
« Very Pleasant, enjoyable and relaxing »

Everything from check in to check out was smooth, clean and very enjoyable. Arrived early for a work conference and was lucky enough to get an early check in. Breakfasts were AMAZING and a great start to the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David W., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Andy Business - 15/02/2019 AccorHotels certified review
« Does what it says on the box »

Friendly helpful staff lift the guest experience and the Hop Sing restaurant has a relaxed, light-filled ambience and a beautiful outlook to Treasury Gardens, enhanced by the morning sun (if Melbourne provides it!). Room and facilities are unspectacular but functional and clean. My particular room (Queen City View)required some gymnastics to negotiate the shower door in the tiny bathroom but the shower did manage to contain its water within it which so many hotel showers fail to do.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew C., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Ruth Business - 15/02/2019 AccorHotels certified review
« Good »

Very pleasant. Staff very obliging and efficient. Rooms clean and well appointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruth P., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Michael P. Business - 15/02/2019 AccorHotels certified review
« Everything about my stay was entirely adequate »

There was nothing wrong with the Mercure and the staff were polite and as helpful as they could be. The bed was comfortable and the air con in the functional room worked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrew

Anonymous Friends - 14/02/2019 AccorHotels certified review
« Great »

Comfort bedding, clean environment, staff very accommodating overall wonderful experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Korrie W., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Anonymous Business - 14/02/2019 AccorHotels certified review
« It was OK »

Check in took a while. Bathrooms were incredibly small and no where to put your bathroom things

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon B., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Carol M. Couples - 14/02/2019 AccorHotels certified review
« Very central to public transport & attractions »

Had a very relaxing experience in your hotel . We found local eateries & public transport very close to the hotel . One suggestion only is please provide better size cups for coffee & tea in our room. Did ask but no one responded with our request .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shane M., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Anonymous Business - 14/02/2019 AccorHotels certified review

Room facilities were clean and bed linen and towels. Bed very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosemary K., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Meg Business - 14/02/2019 AccorHotels certified review
« Excellent stay, couldn't fault it. »

Stay was completely fine, just wish I had more time to actually sleep!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Megan L., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Alina K. Couples - 14/02/2019 AccorHotels certified review
« comfrtable and quiet »

Pleasantly surprised . Great service and helpful staff who were very informative about Melbourne. Rooms spotlessly clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alina K., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Dan Business - 14/02/2019 AccorHotels certified review
« Everything ran smoothly »

The entire experience was great. The only thing that could have been better was the delay in check in. A staff member had to go collect luggage and run it out the the customer outside, and it was a busy time of day so there were several of us waiting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan K., We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

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