Hotel - Mercure Paris La Defense hotel
Mercure Hotel Mercure Hotel

Mercure Paris La Defense hotel

Our hotels AccorHotels
3.5/5 1,315 reviews
All hotels in Courbevoie
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 84.00 EUR Non member rate
From 79.80 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed 14  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

We offer two types of spacious room: the Standard Room and the Privilege Room - offering a wider range of services.We also have suites for added comfort.

  • 507 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 7,051 reviews

Our guest reviews for Mercure Paris La Defense hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,315 reviews
AccorHotels certified review
Paul Business - 13/06/2018
« Paul Merry »

Hotel was old, expensive, air conditioning didn't work, and very long waits for reception. Worst hotel stay I have had for many years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are sorry to read that we did not know how to please you. Be assured that we feel concerned by your remarks and take into account it to improve us in the future. Sincerely, Roland WARDINI, General manager

AccorHotels certified review
Henny D. Business - 11/06/2018
« average »

Rooms are size not what I expect from a 4 star. Shower not powerful and small. On business you don't use a bad, better have a good shower

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hendrikus D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Have a very good day ! Sincerely, Roland WARDINI, General manager

AccorHotels certified review
Isabelle R. Business - 11/06/2018
« Good but room for improvements »

At reception they told me that restaurant was closing 11:00pm so i arrived at 10:00pm and the guy told me that "too late we are closed". Actually it closes at 10:00pm! Then i select your hotel because it has a fitness center and i do treadmill. Your treadmill is very very noisy!!! you should have repaired asap. The following morning i was wake up by the noise of the treadmill (i could recognize it!) and i was at 11th level and fitness center is at 12th floor.

AccorHotels certified review
Terry S. Business - 10/06/2018
« Poor service »

We had to wait for 20 minutes to check in....no additional staff were sent to the check in desk despite the large queue. Whe we went to the bar the barman was rude and clearly did not want to serve us drinks - his body language was awful and he clearly was upset at having to work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are sincerely sorry to read your experience has been unpleasant. Rest assured that your comments have immediately told to the food & beverage manager so that it never happen again. Customer satisfaction is a priority for us and we regret that you did not have the welcome you deserved If we have the chance to welcome you again, please contact us before at the same adress. Sincerely, Roland WARDINI, General manager

AccorHotels certified review
Norman D. Business - 10/06/2018
« Wonderful staff, good breakfast. Location a challenge. »

We found the staff to be wonderful and helpful. The breakfast was very good. The smell in the air from plumbing issues was unfortunate. Room for more than one person is not enough.

Our hotel has responded to the review
Our hotel has responded to the review

We would like to thank you for your wonderful comments and your interesting remarks that we will not fail to study Have a very good day ! Roland WARDINI, General manager

AccorHotels certified review
Dirk J. Business - 09/06/2018
« Sorry but will not return »

My apologies for not giving you the chance to improve during my stay, I lacked the energy and rows at checkin were too long to discuss. The room (324) smells very bad, airconis not working, shower was poor (even after the maintenance), soapdispenser was broken on the floor for 4 days! as well as a bathrobe hook. I wonder who is managing housekeeping and is checking the rooms, please reconsider.

AccorHotels certified review
D. A. Business - 09/06/2018
« dirty room... »

unclean room

AccorHotels certified review
Jan O. E. Business - 09/06/2018
« Normal standard for a business hotel »

Practical and easy access

AccorHotels certified review
Anonymous Business - 09/06/2018
« Great service as usual »

Too quick, great service & staff.

AccorHotels certified review
Douglas H. Business - 07/06/2018
« Without major issues »

Staff were nice and hotel felt clean and safe. lifts, evening meals and bar worked efficiently as did check-in and check-out. Room was noisy even on 8th floor where window seals were not effective. Finding a clean table at breakfast was difficult, self service area is centralized so quiet chaotic and unpleasant in the morning.

AccorHotels certified review
Ann Solo - 05/06/2018
« Very good »

I did enjoy breakfast and room was very good, all in all I was happy for every thing.

Our hotel has responded to the review
Our hotel has responded to the review

Waouhhhh ! We feel so happy to read your experience : I immediately share your comments with all the teams so that they feel as happy as you. Please let me know when you come back ! Roland WARDINI, General manager

AccorHotels certified review
Lesley Y. Business - 04/06/2018
« Business Trip »

I enjoyed my stay. The hotel was ideally suited for my trip. Although the room was quite 'compact' it was ideal for me if I has been sharing the room it would have felt very claustrophobic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are happy to read you enjoyed your stay. If you want rooms larger in size, we will soon be offering very freshly renovated suites. We hope to see you very soon; Roland WARDINI, General manager

AccorHotels certified review
Anonymous Business - 04/06/2018
« The hotel is comfortable. »

Check in and check out were simple and quick. The bed in the room was comfortable. The restaurant had good food in the evening and delightful breakfasts in the morning. There were a couple of issues. I am allergic to fragrance; the very strong fragrance in the hotel lobby gave me headaches. The chair in the room was not comfortable. After an hour or two, I developed a back ache. A door near to room 431 squeaks loudly when opened. It woke me several times a few nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kate S., Thank you for your compliments and constructive comments. I sent them to the governess general and the technical manager to work on these points. Have a very good day. Sincerely, Roland WARDINI, General manager

AccorHotels certified review
Mirela C. Business - 04/06/2018
« Very nice and cosy, good breakfast. »

The room seemed refurbished and I liked that, comfortable bed, good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your nice comments ! Have a very nice day ! Roland WARDINI, General manager

AccorHotels certified review
Esmail. Business - 04/06/2018
« Brief stay in Mercure La Defense »

Pleasant stay, helpful staff, clean rooms, good breakfast option. Room temperature control could work better.

Our hotel has responded to the review
Our hotel has responded to the review

Thank for these very good comments !!! Your comments have immediately been told to the team who will be happy ! Sincerely, Roland WARDINI, General manager

AccorHotels certified review
Mario L. Business - 02/06/2018
« Normal »

nothing special. Another hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose Mario L., Thank you for taking the time to answer us ! We are sorry to hear that we do not know how to seduce you. We hope you will give us another chance Have a very nice day ! Roland WARDINI, General manager

AccorHotels certified review
Anonymous Business - 31/05/2018
« OK, but not perfect »

The room was very nice. Good size, nice bathroom, perfect cleaning. However, the air conditioning was not working (only a fan - no change of temperature) and the room was very warm. In general the hotel was very warm and there was an unpleasent smell (sewage ?) in the hallway of the 10th floor. A shame as you have a nice hotel with a good location and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your compliments ! I am sorry to read it was too warm during your stay. Rest assured that your comments have been heard and immediately reported to the technical department. If we have the chance to welcome you again, please write us at the following adress. Have a very nice day. Roland WARDINI, General manager

AccorHotels certified review
Andre B. C. Couples - 29/05/2018
« Exceeded Expectations »

Friendly and helpful staff, nice and quiet room, excellent bed and shower. By the way, I've completely forgotten that I am a member of Le Club Accor and I did not present my card. Andre Bertrand C. N°: 30…3410

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, What a beautiful comment ! We arrange for your points to be awarded on your card. We thank you for your compliments and imitatively await your next visit. Sincerely, Roland WARDINI, General manager

AccorHotels certified review
Anonymous Business - 28/05/2018
« Mr »

The hotel was clean and bright. Staff were polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We are very happy to read that you were satisfied with the staff. I won't forget to sahre your compliments with the teams. Have a very nice day ! Roland WARDINI, General manager

AccorHotels certified review
Evg Business - 26/05/2018
« Everything was OK »

Friendly people at the reception. Room and breakfast were ok and also the meal in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you ! we are very sensitive to this positive feedback we wish you a nice week Sincerely Roland WARDINI, General manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 84.00 EUR Non member rate
From 79.80 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 90 m Aparthotel Adagio access La Défense Place Charras
Aparthotel Adagio access La Défense Place Charras
From
From 68.00 EUR Non member rate
From 64.60 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 130 m Aparthotel Adagio La Defense Kleber
Aparthotel Adagio La Defense Kleber
From
From 100.00 EUR Non member rate
From 95.00 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 240 m Aparthotel Adagio La Défense Courbevoie
Aparthotel Adagio La Défense Courbevoie
From
From 105.00 EUR Non member rate
From 99.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 350 m ibis Styles Paris La Defense Courbevoie
ibis Styles Paris La Defense Courbevoie Hotel
From
From 69.00 EUR Non member rate
From 65.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in COURBEVOIE
See rates