Hotel - ibis Gent Centrum Opera
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Gent Centrum Opera Hotel

3.5/5 1,157 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Parking charge is 16 euro per night and per car, upon availability. No reservation possible. (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 134 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 4,410 reviews

Our guest reviews for ibis Gent Centrum Opera

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,157 reviews
Per Business - 09/12/2018 AccorHotels certified review
« Good ibis »

Good ibis as usual. 15 eur too expensive for the breakfast. Perfectly located centrally in Ghent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, kwinten Tondeleir Front Office Manager Hotel ibis Gent Centrum Opera

Sara N. Friends - 05/12/2018 AccorHotels certified review
« Small room and not what we booked »

We were very dissatisfied with our stay. We booked 2 chocolate themed rooms and only got one. When we complained we were told that there is only one, this did not show on our booking. The chocolate themed room itself was a disappointment to the friends that did stay in it, empty box of chocolate, some soap and horrible posters on the walls. Our room was so tiny that when I turned over in bed at night I smashed my knee against the wall. It is a budget hotel but not that cheap that we had to put up with such a tiny room. The shower room was also so small you could hardly turn around in it. Definately not worth the money and would not go back. Staff were ok but not really interested in the fact we did not get the room we booked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Gent Centrum Opera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Chris Couples - 03/12/2018 AccorHotels certified review
« Poor sound isolation. »

The service at the reception and stuff were very polite and helpful. The breakfast was great. What i didn't like was the sound isolation of the rooms. We could hear everything from the other rooms especially when the people from the room above us came back at night and with their sounds they woke us up at 2 in the morning. Its not their fault it was clearly the isolation. Additionally we could hear the vacuum cleaner's sound that woke us up earlier in the morning and the sound from the street(mainly pedestrians) we could hear them talking when we went to sleep. In our room 316 there was a sound from a pipe or something that was annoying and never stopped. The curtains do not close well and there was too much light in the morning. I understand that Ibis is more budget friendly but for the price i would expect better isolation so we could relax.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Gent Centrum Opera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Bab Couples - 01/12/2018 AccorHotels certified review
« Satisfying »

Except heating, everything was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Couples - 01/12/2018 TripAdvisor review
« Good Hotel »

A good place to stay in the city center so getting around is very easy.Good room and breakfast for the price and the staff are very good,Very good breakfast with lots of choice,and the rooms ars good and clean.Have stayed here before and will use again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, All of us at ibis Gent Centrum Opera would like to offer our sincere thanks for your delightful review. Kind regards, Patriek Deruddere | General Manager

Elena K. Business - 28/11/2018 AccorHotels certified review
« Excellent »

Friendly staff, clean room, comfortable bed and fantastic bar/breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Anonymous Business - 26/11/2018 AccorHotels certified review
« Nice hotel with G. staff, but problems with water temperature. »

Everything about the hotel was very nice except for the water temperature in the shower. It would fluctuate from hot to cold every couple of minutes, and, when it got hot, it would almost be scalding hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

John S. Families - 26/11/2018 AccorHotels certified review
« A good hotel in a central location »

Have stayed here before. Desk staff very helpful. Ideal for the centre and right on the tram route. Rooms very comfortable but compact. Only issue is with car parking .garage is extremely tight and spaces are not wide enough for modern cars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Jean Friends - 26/11/2018 AccorHotels certified review
« Zeer goed »

Efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Jc Business - 26/11/2018 AccorHotels certified review
« Great »

Great hotel - really good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Johan Business - 25/11/2018 AccorHotels certified review
« No recipt »

I still have not recived my reciept.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Gent Centrum Opera. I am sorry to read that you did not receive your receipt. I asked the reception to check what went wrong and to send you a copy of the receipt. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Neville P. B. Friends - 22/11/2018 AccorHotels certified review
« Very comfortable and friendly. »

Very clean rooms bed comfortable good food all the staff are helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Anonymous Friends - 21/11/2018 AccorHotels certified review
« The hotel provides the sort of stay I am looking for at an acceptable price »

I have stayed at this hotel for 14 years now and the hotel always provides a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Stephen C. Couples - 20/11/2018 AccorHotels certified review
« Ok but smelly in hall hotel tired. »

Service at front desk great . The rooms and halls smelly carpet and decor very dated .

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Business - 18/11/2018 TripAdvisor review
« Good but really small... »

The room was clean and efficient, but oh so tiny. We laughed and we will we have to go out into the hallway to turn round... It did not stop us from enjoying our stay though. the breakfast was also very enjoyable and nicely priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I sincerely appreciate you taking the time to give us your feedback. I regret to read that the room did not meet your expectations. However, I am very pleased to read that you appreciated the breakfast. Kind regards, Patriek Deruddere | General Manager

Anonymous Friends - 14/11/2018 AccorHotels certified review

The Staff were very helpful and couldn't be faulted, breakfast was superb overall a very nice stay. The only moan is that the building was too hot especially sitting in the bar area. Not just for me but our group.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Anonymous Couples - 13/11/2018 AccorHotels certified review
« We knew what we were getting »

This is a good hotel, clean and functional but with good communal areas like the bar and breakfast spaces. All of the staff were professional and welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Jo… Couples - 12/11/2018 AccorHotels certified review
« A good room, that is clean and functional. The bed is high quality. »

I liked the way I was welcomed by the friendly personnel. Everything was clearly communicated via e-mail and thanks to the online check-in, paperwork was decreased to an absolute minimum. The only downside of a room of this (not so cheap) price is that the bathroom is a bit too small. Not such of an issue, but it could be a bit bigger. Also, concerning the special chocolate room I booked, it would be nice and a small extra if you also actually put some chocolates in there, instead of only decoration in the chocolate theme. Regards, Joachim

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Anonymous Couples - 10/11/2018 AccorHotels certified review
« Surprisingly quiet for city center but pricey »

We arrived in Gent by bike and felt safe storing our bikes in garage (as the hotel is noted as bike-friendly by the Flanders Long Distance Bike Route guide. The staff was very friendly. I’d stayed at Ibis St Baf’s before and it was too noisy with tram traffic, so I was pleasantly surprised that this hotel was quiet. Also, guests were very loud in the lobby, but we weren’t bothered by noise in the room, despite being next to the elevator. The new beds were very comfortable. We thought the price was quite steep though at EUR 125 without breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Michael W. Couples - 08/11/2018 AccorHotels certified review
« mike w. »

Have stayed here many times.Is ideal for visiting Gent has the benefit of a car park which is easily reached without enduring the fearsome one way system .The staff as always are friendly,professional and helpful although it sometimes difficult to track down a bar person! The rooms although small are adequate with all the necessary comforts. Will definitely return

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

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