ibis Brussels City Centre Hotel 3 stars

TripAdvisor rating 3.5/5 3,291 reviews
ibis Brussels City Centre
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+ 13 Services
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Room 1

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Hotel extras

  • 550m walk to the Grand Place

  • Airconditioning in rooms

  • Free WIFI throughout the hotel

  • Public parking near hotel

  • 24-hour front desk

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 2 meeting room(s)

Hotel location

ibis Brussels City Centre

rue Joseph Plateau N°2
1000
brussels
belgium

Tel: +3226200426

Fax: (+32)2/5142214

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUSS BOURSE :   48-95 BOURSE

  • METRO DE BROUCKERE LINE 2 :   29-65-66-63 DE BROUCKERE

  • CENTRAL STATION :   1 STE-CATHERINE

  • STATION BRUSSELS NORTH :   4 BOURSE

  • TRAIN FROM ZAVENTEM :   AIRPORT EXPRESS CENTRAL STATION

  • By plane

    BRUXELLES NATIONAL At 15km / 9.38 miles

  • By car

    BRUGGE At 85km / 52.82 miles

  • By car

    LIEGE At 100km / 62.14 miles

  • By car

    PARIS At 300km / 186.43 miles

  • By train

    CENTRAL STATION At 0.6km / 0.38 miles

  • By train

    MIDI STATION At 3km / 1.88 miles

GPS :50.850204, 4.349662

Currently, close to our hotel

Les Halles Saint-Géry, Market, Brussels

From 01/01/2016 to 31/12/2019

At 290 m

Brussels City Museum, visit

From 01/01/2018 to 31/12/2019

At 389 m

Brussels Bridge Rally

From 29/06/2019 to 29/06/2019

At 436 m

A giant painting by Guillaume Botazzi on place Jourdan

From 10/02/2019 to 31/12/2019

At 442 m

Couleur Café Festival

From 28/06/2019 to 30/06/2019

At 1.6 km

Tour of the Mini-Europe Park, Brussels

From 01/01/2018 to 31/12/2019

At 4.9 km

Tour of the Atomium, Brussels

From 01/01/2011 to 31/12/2019

At 5 km

The Maison Autrique, Brussels, visit

From 01/01/2017 to 31/12/2019

At 5.2 km

Brussels Airport, visit

From 01/01/2012 to 31/12/2019

At 11 km

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Comfort room featuring the latest ibis design with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: ‌3
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 57 m²

  • Maximum capacity: 40 people

Find out more

Our guest reviews for
ibis Brussels City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

10,473 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

3,291 reviews

Location Location Location

Customer review rating 4.2/5

Acook Friends - 19/06/2019 AccorHotels certified review

Pleasant stay with a great location. Very friendly and helpful staff.

Good value for money in a great location

Customer review rating 4.2/5

Alan Friends - 18/06/2019 AccorHotels certified review

Nice clean, but small room ! Disappointed one night to be told to leave bar by security at 12 sharp having just purchased a drink and to finish drink in room and not sit in bar or reception, there was only about 6 people in the bar ?????

Fresh and funky decor, comfortable and convenient.

Customer review rating 4.2/5

Adam (. Business - 18/06/2019 AccorHotels certified review

Check-in was easy, check-out even easier. The room was a bit small (esp the bathroom) but I was only staying for one night and the comfort outweighed the lack of size. I liked the styling of the hotel and it was very clean. The breakfast was good - plenty of choice and decent quality food.

Nice Place with some basic problems

Customer review rating 4.2/5

Avi Solo - 18/06/2019 AccorHotels certified review

PROS 1. Very good breakfast 2. Helpful and courteous staff, 3. Very good climate control 4. Excellent WIFI 5. Excellent cable TV CONS 1. Very very small rooms 2. tiny closets 3. no shower handlebar ---- real bad 4. NO TOILET BRUSH ----- real bad 5. cheap small body towels 6. no hand or face towels 7. no safe in the room 8. slippery shower floor 9. noisy lobby - music too loud 10. one plastic chair in the room without a cushion

Dear Avi, Thank you for the feedback regarding your recent stay. We do our utmost to ensure that our guests have the best experience possible and are grateful for your recognition with the positive points listed. They inspire us to continue upholding our high standards. We have taken note of your comments in regards to your room's amenities and will consider them closely. We encourage guests to notify our team during their stay with any uncomfortable issues such as excessive noise so that we may address them immediately. We do hope that despite this you will consider us again for a return visit. We hope to welcome you back. Kind regards, Eva Scheerlinck, General Manager

Love it

Customer review rating 4.2/5

Jay Friends - 18/06/2019 AccorHotels certified review

Always good in ibis and breakfast is great

Mr

Customer review rating 4.2/5

Ian R. Solo - 18/06/2019 AccorHotels certified review

Although I arrived well before check in time, my room was available for me, which I found very helpful. The staff in reception, bar and restaurant were cheerful and helpful, despite the overload of guests due to the Belgium v. Scotland football game. A very enjoyable experience, comme d'habitude.

Budget Hotel

Customer review rating 4.2/5

Lennart J. Business - 17/06/2019 AccorHotels certified review

- Towels still wrapped in plastic > feels cheap - size of bathroom extremely tiny - Breakfast welcoming person only spoke French > does not cater to internationals - Seats at breakfast too close together > not enough space, room and privacy - Has a budget look/feel not for me, would not book again - price/quality ratio feels slightly off

Dear Lennart, We would like to thank you for taking the time to let us know your opinion of your stay Unfortunately, it seems that we did not meet all your expectations. Ensuring the satisfaction of our guests is one of our top priorities, and we would like to believe we offer well-equipped contemporary rooms for a competitive price and regret that it was not what you were looking for. We would like to mention that all our reception team speak French and English as well as some other languages and are always available to assist with your needs. We will nevertheless be addressing your comments with our breakfast team. We hope we may be able to welcome you back for another stay in the future. Kind regards, Eva Scheerlinck, General Manager

Great service. Great location.

Customer review rating 4.2/5

Yonathan Couples - 17/06/2019 AccorHotels certified review

We really liked the location. The service was really good, quick and with a smile.

Would like to come back

Customer review rating 4.2/5

Shuozhao S. Friends - 14/06/2019 AccorHotels certified review

Good location, fair price, spacious living area, but the bathroom is bit packed. Overall good

Nice location, average hotel

Customer review rating 4.2/5

Anonymous Business - 14/06/2019 AccorHotels certified review

This hotel is nicely situated in Brussels with plenty of restaurants and cafés nearby. The rooms were pretty small, especially the bathrooms. Good breakfast. In summary, the hotel is nice, but doesn't live up to the high price as nothing really is extraordinary.

Dear guest, Thank you for taking time to share your feedback. We are pleased to know that you enjoyed our breakfast and central location. However, we are sorry to read that the size of your room and facilities did not completely meet your expectations. The comfort of our guests is very important to us, and while the size of our rooms is in keeping with the standards upheld by the majority of Ibis hotels, we have taken note of your comments in this regard. We would like to believe we provide comfortable, well-equipped rooms for a reasonable rate and we are sorry to read that you found the rates for our hotel not very competitive. We wish to let you know that our loyalty program Le Club Accorhotels offers members a discount of 5-10%. Nevertheless, we hope the rest of your stay was to your satisfaction. We hope to welcome you back in the future. Sincere regards, Eva Scheerlinck, General Manager

Just what we expect from an IBIS

Customer review rating 4.2/5

Ken Couples - 13/06/2019 AccorHotels certified review

Comfortable and functional for a short stay. Particularly impressed with the service at Reception.

Good hotel great location

Customer review rating 4.2/5

Rwja Friends - 13/06/2019 AccorHotels certified review

Good clean and tidy rooms, hotel in great central location

Acceptable comfort level in good central location

Customer review rating 4.2/5

Donald R. Friends - 13/06/2019 AccorHotels certified review

My stay was comfortable and I found the hotel location very convenient. Staff service was very good. Breakfast was slightly disappointing with limited hot dishes and food + soft drinks slow to be replenished.

Central stay

Customer review rating 4.2/5

Zein H. Solo - 12/06/2019 AccorHotels certified review

Good location, nice atmosphere in the lobby, comfortable rooms and if you face a problem during your stay team know how to handle it. I personally was told upon check in that I have nice room, and discovered afterwards that the window is facing a wall literally and no natural could come in... however I walked down to reception and spoke to another team member (more senior I guess), who handled to situation swiftly and changed the assignment of my room. I really liked her behavior and wish I could still remember her name to recognize her for the quick action taken. Well done. Takeaway from my review: I advise to manage the guest expectations from the first moment, and never set them up for something that can’t be delivered.

It was a pleasent stay although the room was a bit small.

Customer review rating 4.2/5

Karin Business - 11/06/2019 AccorHotels certified review

OVerall it was a great stay. The food was really good and there was a wide range to choose from. The room was clean and comfortable, the staff was helpful. It was a bit noisy because of other guests and also they were smoking which was really not good (but it wasn't the hotels fault).

Customer review rating 4.2/5

Sara Families - 09/06/2019 AccorHotels certified review

It was a great, easy to go from the airport and great food and great location. But there were no toiletries provided in the room nor a mini bar

Staff very friendly and professional. Room clean.

Customer review rating 4.2/5

Greta H. Business - 09/06/2019 AccorHotels certified review

Everything was fine - no issues.

Great location

Customer review rating 4.2/5

Anne C. Families - 09/06/2019 AccorHotels certified review

Enjoyed our stay at Ibis Brussels City Centre. Location was ideal for metro & city centre. Staff friendly & helpful. Wasn’t expecting to pay up front as usually settle hotel bills at the end of a stay. Would have liked tea & coffee making facilities in room. I know it was available downstairs but at a further cost. A room safe would have been beneficial also. Only had 1 bath towel each no hand towel. However, hotel was modern, clean and beds were comfortable. Would definitely stay again.

Customer review rating 4.2/5

Chris Y. Business - 08/06/2019 AccorHotels certified review

The room is smaller than I expected and less equipped than I expected, for this price range.

Good Stay

Customer review rating 4.2/5

Jayne B. Friends - 07/06/2019 AccorHotels certified review

Good stop over hotel, fab staff but room was exceptionally small and door bangs on bed

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