Hotel - ibis Frankfurt Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Frankfurt Centrum Hotel

4.0/5 2,076 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Jogging track  (Nearby)


  • Breakfast
  • 2 bar(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

You are sure to enjoy the sense of wellbeing and your uniquely comfortable Sweet Bed by ibis bed for a good night's sleep. All 233 rooms have air-conditioning, TV with a wide range of Sky channels and a desk. WIFI is available to use free of charge!

  • 233 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 6 family rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,974 reviews

Our guest reviews for ibis Frankfurt Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,076 reviews
Anonymous Business - 13/03/2019 AccorHotels certified review

Horrendous. Climate control not working. Dirty toilet, high prices, incompetent front desk.

Solo travel - 12/03/2019 TripAdvisor review
« Just Ok »

Great location and staff. The rooms are very small but with very Nice panoramic window view to MAIN river. My room was a bit dirty for the time I just went in. . I need to ask twice in 2 days to clean my Carpet.

Claudio W. Couples - 09/03/2019 AccorHotels certified review
« 1 day stay in Frankfurt »

very nice service however room, especially bathroom, extremely small

Anonymous Couples - 04/03/2019 AccorHotels certified review
« Good but a few heating issues »

Overasll the room was comfotable and quiet. We were disappointed the the radiators did not work and heating was via the airconditioning system which is not healthy or environmentally friendly. HTe heater in our bathroom which was meant to work for 15 minutes only worked for about 10 seconds before switching off thus fairly useless.

Vikram B. Couples - 03/03/2019 AccorHotels certified review
« Great »

Easy check in. Great rooms. Fantastic front desk and a good breakfast.

Dr. A. H. Business - 27/02/2019 AccorHotels certified review
« nice hotel and good staffs with satisfying services »

The very clean Hotel located not far from Old Town, where you can reach it by walking along the river. Beautiful nice hotel with good services. The staffs are friendly and very helpful.

Anonymous Business - 22/02/2019 AccorHotels certified review
« great stay in perfectly located, clean hotel »

In FFM for a meeting and a visit to the Städel, staying at the Ibis Zentrum was practical and care-free!

Aline V. D. S. Friends - 20/02/2019 AccorHotels certified review
« New apartments and comfortable bed »

Very good localization. Apartment is new, with a comfortable bed.

Anonymous Business - 16/02/2019 AccorHotels certified review
« Normal »


Naveen K. Business - 15/02/2019 AccorHotels certified review
« Comfortable . But Some of the new staff need to understand how to treat a 22 yrs Gold Card Member »

It was very nice and comfortable .We have been staying at the hotel every single year since 1997 and I am. Favourite Guest Gold Card holder. Normally as a Gold card holder , I am not asked to pay for the stay in advance like in other hotels like Hotel IbisAm Dom Koln and many others. This time there was are girl at reception and at check in, she made me pay in advance for the 2 days stay and next morning I was stopped from taking breakfast till I paid for it.I explained that I normally pay at check out and informed them my room number but I was asked to get up and of to reception and pay before taking breakfast. That was not a very pleasant way of treating a 22 year old Gold car member of Accor ,that too for Euro 22.00 for breakfast charges.

Frederic Business - 15/02/2019 AccorHotels certified review
« Average »

Overall it was OK but the room was very small and the bedding of very poor quality. We really did not have a good night when we specifically selected this hotel for its standards. Quite disappointing.

Sladan M. Business - 14/02/2019 AccorHotels certified review
« Extremely disappointed »

I have stayed in your hotel for 2 nights and must say that it was one of my rather most unpleasant stays. It was not the location nor the hotel itself but the things that came with it. 1) The bathroom had a semi opaque sticker on the window while it did not cover the whole surface and essentially was transparent enough to see through during my "business" on the toilet as well as while showering. Privacy was definitely not given 2) Lunch / Food availability scarce and though the breakfast was good... the selections during the day were "none" (?) extremely disappointing if you're arriving from a trip or long day and the only thing you get are peanuts.. 3) No room service 4) The hotel had only 3 iron boards and I never managed to get it myself. I had to attempt ironing on a table but that is/was hopeless. On frequent requests, I was always told that the iron boards are somewhere in someone else's rooms but they cannot access those as it would not be courteous. Honestly, I felt that not trying, was the part that was not courteous and I therefore had to manage with a almost completely wrinkled shirt at business meetings. I am a fan of accor hotels but this was simply unacceptable and I will really think about staying at another IBIS again..

Anonymous Business - 31/01/2019 AccorHotels certified review
« What I needed. »

There was a very friendly yet still efficient welcome at the hotel, which I appreciated as I was short of time for a business appointment. Only bad point: no orange juice at breaklfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear N., We very much appreciate your comments regarding your stay at the ibis Frankfurt Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At our breakfast we always serve orange and apple juice. I am not informed that we ran out of orange juice. Please accept my apologies. And please never hesitate to contact our team or a Manager on Duty if you are missing something. Thank you again for sharing your experience, and we hope to welcome you soon again. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… •

Anonymous Business - 31/01/2019 AccorHotels certified review


Jonathan Business - 31/01/2019 AccorHotels certified review
« Great hotel - friendly staff - good breakfasts »

The room was clean, warm, and the hotel was fairly quiet at breakfast time (always a plus!). I will be back again several times this year.

M A. M. Business - 22/01/2019 AccorHotels certified review
« Poor House Keeping »

Housekeeping was very poor. Bed-sheets were not changed. In spite of several reminders there was ho hand wash soap available. Room was not cleaned properly. I have been staying in your property for over a decade.

Anonymous Friends - 21/01/2019 AccorHotels certified review

Pleasant, uncomplicated

Vivi Business - 21/01/2019 AccorHotels certified review
« good features »

Nice room, quite, and I've been stayed in this hotel more than 5 years.

Robin Families - 15/01/2019 AccorHotels certified review
« not worth the price, frugal facilities and room condition »

Tiny bathroom and room not befitting a hotel. This was more like a youth hostel - which would have been cheaper and friendlier had I opted to stay at such. No safe, either. just shower foam. Surely a little soap wont cost the earth.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve when possible. The Ibis Frankfurt Centrum offers different room categories - from 12 to 30 sqm. Every guest can choose the room category / room size upon his needs. You reserved the standard category and if you expected a larger room I can understand that you were disappointed. For our destination we always try to aim for a great quality with affordable prices. Among others the division of our room sizes helps us to do so. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I truly regret that you did not make the great hotel experience that so many of our guests have grown so fond of. If you give us a chance to earn back your trust, I can assure you that we will do our best to serve you better in the next future. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… •

Shyam L. Business - 13/01/2019 AccorHotels certified review
« Fantastik. »

Very well maintained rooms and hotel. Friendly and helpful staff.

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