Hotel - Mercure Hotel Amsterdam City
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam City

4.0/5 2,444 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Local Convenience Store onsite called 'STACH' Open 24/7

Leisure and activities

  • Fitness centre
  • Sauna
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities (Paying)
    • Table tennis


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00
  • Snack & beverage machine

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you opt for the Standard room, the spacious Privilege room or the Standard Suite with a view over the Amstel, we at Mercure have done everything possible to ensure you have a pleasant stay!

  • 368 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Air conditioning
    • Baby bed
    • Satellite/cable colour TV
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 10,684 reviews

Our guest reviews for Mercure Hotel Amsterdam City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,444 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Barbara W. Business - 12/12/2018 AccorHotels certified review
« Very positive experience »

Significant improvements have been made to check-in and check-out. The separate breakfast area for selected travelers was also a big improvement. Staff were hospitable and professional. The room was clean and in good shape.

Olaf K. Business - 12/12/2018 AccorHotels certified review
« Business Trip to Amsterdam »

I stayed for a business trip to Amsterdam for one night in the hotel and everything was fine- beginning with the (online) check in to the room, the welcome drink, next days breakfast and the fast check out.

Business - 12/12/2018 TripAdvisor review
« Business Trip to Amsterdam »

I stayed for one night in that hotel during a business trip to Amsterdam - it was a good stay, starting with the extrem fast (online) check in to the comfortable room, the welcome drink, a good breakfast in the morning and the fast checkout.

Jan Friends - 11/12/2018 AccorHotels certified review
« Short City Trip in Amsterdam »

Great Welcome in a renovated Mercure. Close to the metro station. Warm and nice welcome. Rooms nice. Great work from Front Office Team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan B., We are happy to hear that you had a pleasant experience at our Hotel. The compliments will be communicated to the Front Office Team. Thank you very much. Sincerely, Ben Breekveldt Management Assistant

Anonymous Business - 10/12/2018 AccorHotels certified review
« Director, Product Marketing »

Very pleasant! Loved the holiday decorations. Very friendly service from all employees.

Tsvika Business - 08/12/2018 AccorHotels certified review
« Comfortable, well maintained, clean hotel »

Stayed there for a course that was held on one of the first floor's conference rooms. Room at the B section was comfortable, clean and well maintained, although the carpet seemed somewhat outdated (old style and wear out). For experiencing the heart of Amsterdam it's not a walking distance, and even the nearest metro station is not too close when it's raining outside, but still reasonable.

Joe Business - 03/12/2018 AccorHotels certified review
« Slow lifts and small beds »

I waited very long for the lifts.

Karl B. Business - 01/12/2018 AccorHotels certified review

Really enjoyed my stay at the Mercure, the staff were great very helpful and accommodating. Food in the restaurant/bar was excelllent.

Daisy R. Couples - 01/12/2018 AccorHotels certified review
« Amazing »

Very good! A leisure trip booked for my partners 30th!

Sam Business - 29/11/2018 AccorHotels certified review
« Staff couldn’t care less about a valuable stolen item from my room »

I unfortunately left a belt and jeans behind, the belt was very valuable to me. When I spoke with the hotel the staff said that only the jeans were handed in. This means that the cleaner/maid that tidyed the room after I checked out stole the belt. This is disgusting that you hire staff that will one steal and two cover it up with no remorse.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sam, Thank you for sharing your frustrations with us. We fully comprehend your dissatisfaction regarding the loss of an item that is very valuable to you. In such cases we always aim to do our utmost best to return the belongings to their rightful owners. We are deeply sorry to be informed that your treasured belt was not found. Sincerely, Ben Breekveldt, Management Assistant

Anonymous Business - 29/11/2018 AccorHotels certified review
« nice stay, all as expected »

everything fine, nice restaurant/bar area, rooms are a bit small

Harm Business - 28/11/2018 AccorHotels certified review
« Great hotel »

Great experience as always. Flexibility from the employees well appreciated.

Ellie Friends - 27/11/2018 AccorHotels certified review
« Amazing!!! »

Gorgeous hotel, brilliant service!! Only thing is the bar is quite pricey

Jn Business - 26/11/2018 AccorHotels certified review
« Great employees »

All the hotel employees we met during our visit were very professional and very friendly, the latter especially in relation to my young daughter. We felt very welcome, thanks!

Frans R. Business - 26/11/2018 AccorHotels certified review

Gast check in, bood service during Baxter PD University meetings, good Food friendly staff

Anonymous Business - 26/11/2018 AccorHotels certified review
« Met expectations for business hotel very well »

Nice service and hotel, however there was no information that the breakfast was not included in the booking. Restaurant personal should have given note about this circumstance in advance.

Anonymous Business - 24/11/2018 AccorHotels certified review

Good reception staff were excellent ! We ordered food in the restaurant one night which was a mistake as it took over an hour to arrive and not great quality when it did arrive

Ceci Couples - 24/11/2018 AccorHotels certified review
« rooms »

that will be great if you can provide dental kit in the room coz we had to call the front desk and ask them take it for us every night.

Anonymous Business - 23/11/2018 AccorHotels certified review

OK, good room, good breakfast. good parking. Quite nights

Anna Business - 23/11/2018 AccorHotels certified review
« Super friendly & professional staff »

I stay in Mercure on a regular basis during business trips to Amsterdam. Last time we were running there a full week workshop and I can definitely recommend this place. What I do appreciate the most in Mercure is professional, welcoming and super-friendly staff with manager, who was checking on our group proactively and making sure our requests i.e. to print out additional stuff were managed timely. Well done!

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