Hotel - Mercure Hotel Severinshof Koeln City
Mercure Hotel Mercure Hotel

Mercure Hotel Severinshof Koeln City

4.0/5 1,371 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Pets allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Sauna
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

We wish you a pleasant stay at our 4-star Mercure Hotel Severinshof Köln City: Our 253 air-conditioned rooms, including 16 luxurious suites with a kitchenette, are well-equipped and offer free WIFI. Some of theSome rooms overlook the hotel's peaceful inner courtyard. Privilege Rooms with a balcony and Superior Rooms are also available. One child up to 12 years of age can stay in your room free of charge on request.

  • 253 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 5,706 reviews

Our guest reviews for Mercure Hotel Severinshof Koeln City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,371 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
R. Business - 09/02/2019 AccorHotels certified review
« grate als always »

grate as always klfgjsssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr R., Sie haben sich die Zeit genommen, um uns über Ihren vergangenen Aufenthalt in unserem Hotel zu berichten und dafür danken wir Ihnen. Über Ihre positive Bewertung haben wir uns sehr gefreut. Sehr geehrter Herr R., herzlichen Dank für Ihre Treue zu unserem Haus. Wir freuen uns, wenn Ihre nächsten Aufenthalte genauso angenehm wie die vergangenen verlaufen. Herzliche Grüße AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche Direktor

Darren W. Business - 06/02/2019 AccorHotels certified review
« Very Pleasant Stay »

Very good, clean, quiet rooms along with a good Bar and Restuarant. Conveniently situated close to Tram and a short walk into Town

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Mercure Hotel Severinshof Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Business - 06/02/2019 TripAdvisor review
« Comfortable »

I find this hotel very comfortable. The rooms are adequately equipped, clean and functional.The staff are friendly and helpful.The breakfasts are good, and the choices and quality of evening meals are also good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure guests, Thank you very much for your kind feedback regarding your stay at our hotel. Your comments are a great help to improve our service and quality and meet our customers’ expectations. We hope that we have the opportunity of welcoming you again soon at our hotel, with best regards, your team from Mercure Hotel Severinshof Köln City

Business - 06/02/2019 TripAdvisor review
« Location Great but lacking for Business traveler »

The hotel has a variety of rooms, it is clean, bar is very good. The Biggest Issue is NO IRONS in the room. For a business traveler, it is essential. To have an ironing room on 4th floor is archaic. This is ridiculous. And for a woman traveling on her own, extremely uncomfortable ironing with a stranger in their dressing gown. The hotel states it is because they get stolen. Ridiculous reason.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure guests, Thank you very much for your feedback reggarding your stay at our hotel. We appreciate the time you have taken to write us. Your comments are a great help to improve our service and quality and meet our customers’ expectations. Sorry about the wrong information regarding the ironing room. The main reason is the fire protection in our hotel. We apologize the inconvenience this caused to you and we hope that we have the opportunity of welcoming you again soon at our hotel. With best regards, your team from Mercure Hotel Severinshof Köln City

Alan Business - 05/02/2019 AccorHotels certified review
« Convenient location »

Comfy room and close to train system for access to Messenger.

Anonymous Business - 05/02/2019 AccorHotels certified review
« It was OK »

Room was ok. Resturant and bar is quite good. Price during trade fair is ridiculous as is with all hotels in Cologne.

Alex C. Business - 01/02/2019 AccorHotels certified review
« Fantastic location next to the tram stop »

It was fantastic, I was in a corner room on the 4th floor which was very spacious with a balcony. The bathroom was spacious and nice with a big wet room style shower. The only downside was that the ironing board in the ironing room was too small. I would also prefer a larger duvet, the room had two small duvets. My safe wasn’t working when I arrived so I couldn’t use it during my stay. I informed reception and they made a note of the problem but didn’t send anyone up unfortunately. Apart from that all good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We received your comments regarding your stay at our hotel and appreciate the time you have taken to write us. Your comments are a great help to improve our service and quality and meet our customers’ expectations. We are very sorry that the safe in your room doesn't work. Please accept our apologies for all inconvenience this caused to you. Dear Mr. S., we hope that we have the opportunity of welcoming you again soon at our hotel. With best regards AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Louise Business - 29/01/2019 AccorHotels certified review
« Great service, just take to long to check in and out!!!! »

Pleasent people, good food, fine service. Nice rooms. But you need to do a few things. You need to speed up the check ind and out. You have alle the information about a visitors befor hand, why does i need to take that long. · Everybody bring their mobile phone, why are there no chargers in the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., we received your comments regarding your stay at our hotel and appreciate the time you have taken to give us your feedback. Your comments are a great help to improve our service and quality and meet our customers’ expectations. We are very sorry that our check in and check out took that long. Please be assured that we will do our best to come up with more dynamic solutions regarding the check in and check out situation. Dear Mrs. F., we hope that we have the opportunity of welcoming you again soon at our hotel. With best regards AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Ief Business - 17/01/2019 AccorHotels certified review
« Top »

Top

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Mercure Hotel Severinshof Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Armin Business - 15/01/2019 AccorHotels certified review
« Mercure Severingshof Köln »

Everything was as always perfect. I like this hotel and the service. kdlfffffaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr R., herzlichen Dank für Ihr tolles Feedback zu Ihren Aufenthalten in unserem Haus. Wir freuen uns sehr, dass Sie sich bei uns rundherum wohl fühlen und wir Ihr Gastgeber sein dürfen. Wir freuen uns auf Ihren nächsten Aufenthalt bei uns. Herzliche Grüße AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche Direktor

Cheryl H. Families - 09/01/2019 AccorHotels certified review
« Enjoyed all our experiences at the hotel »

Had a very nice room, great breakfast assortment and enjoyed our drinks and dinner

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Mercure Hotel Severinshof Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Benjamin B. Couples - 01/01/2019 AccorHotels certified review
« Mr »

Excellent. The staff were incredibly helpful and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Hotel Severinshof Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Neil F. Business - 27/12/2018 AccorHotels certified review
« Amazing stay!!! »

The hotel works in every aspect, the staff were incredibly helpful, the room was quiet and comfortable and the breakfast was a welcoming start to the day with an amazing selection of wonderful food. Thanks to all the staff for making our stay so memorable!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your stay at the Mercure Hotel Severinshof Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Zena G. Couples - 23/12/2018 AccorHotels certified review
« Excellent »

Wonderful, attentive staff beautiful room, Breakfast was amazing everything you could thing off. Very high standard if hygiene.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure Hotel Severinshof Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Neal K. Families - 23/12/2018 AccorHotels certified review
« Very nice and good service »

Very central and near to what we wanted to see and easy access to under trains very friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. k., We received your comments regarding your stay at our hotel and appreciate the time you have taken to write us. Your comments are a great help to improve our service and quality and meet our customers’ expectations. We are very pleased that your stay had been to your satisfaction and have forwarded your comments to our team. Dear Mr. k., we hope that we have the opportunity of welcoming you again soon at our hotel. With best regards AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Anonymous Couples - 22/12/2018 AccorHotels certified review
« mr henry F. »

Everything was excellent.Room,Staff,Food.all good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your stay at the Mercure Hotel Severinshof Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Neil C. Couples - 21/12/2018 AccorHotels certified review
« mr c. »

stay was extremely comfortable as it was a xmas trip for my wife to visit the xmas markets , staff on reception very helpful & polite , also the bar & waiting staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. c., We very much appreciate your comments regarding your stay at the Mercure Hotel Severinshof Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Frank A. Couples - 21/12/2018 AccorHotels certified review
« Comfortable bed and friendly staff »

Good and very convenient for the Weihnachtsmaerkte in Koeln.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We received your comments regarding your stay at our hotel and appreciate the time you have taken to write us. Your comments are a great help to improve our service and quality and meet our customers’ expectations. We are very pleased that your stay had been to your satisfaction and have forwarded your comments to our team. Dear Mr. A., we hope that we have the opportunity of welcoming you again soon at our hotel. With best regards AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Paul Couples - 21/12/2018 AccorHotels certified review
« Excellent as ever »

Always delivers. Wonderful location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your December stay at the Mercure Hotel Severinshof Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

Wilfried A. Families - 20/12/2018 AccorHotels certified review
« Cozy hotel not far from Cologne´s center »

Staff very friendly, clean rooms, good food . We had dinner in smart and cozy restaurant launch every evening, and have been attended very personal and professional by Michael, Stefan and Tamara. Last but not least should also mention nice and warm reception of Mrs. Langer, who was so nice to give us all necessary informations about destinations to visit in Cologne.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Mercure Hotel Severinshof Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Mrs. Langer, Tamara, Stefan and Michael. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Marc Flasche General Manager

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