Hotel - Novotel Birmingham Airport
Novotel Hotel Novotel Hotel

Novotel Birmingham Airport Hotel

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4.0/5 2,604 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • BIRMINGHAM INTL
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Other sports activities  (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Congress center
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 195 rooms
  • 195 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 30 family rooms
  • 16 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • WiFi in your room
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 14,417 reviews

Our guest reviews for Novotel Birmingham Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,604 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
M H. Couples - 17/04/2018
« Easy and Convenient »

Nice room, easy parking and a stress free start to your Holiday

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR H., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sergey Makarov I Front Office Manager I Novotel Birmingham Airport I Birmingham | B26 3QL +4… 9003 | H1… I www.novotel.com

AccorHotels certified review
Philip Families - 17/04/2018
« Great hotel location »

Very good. Clean, well located and good value restaurant and bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Sergey Makarov I Front Office Manager I Novotel Birmingham Airport I Birmingham | B26 3QL +4… 9003 | H1… I www.novotel.com

AccorHotels certified review
Mr S. Families - 16/04/2018
« Ok »

Nice welcome very friendly. Room fine apart from antiquated toilet. With little or no flush. Nice bar area but very expensive. Ideal for airport. Very close

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr s., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sergey Makarov I Front Office Manager I Novotel Birmingham Airport I Birmingham | B26 3QL +4… 9003 | H1… I www.novotel.com

AccorHotels certified review
Alan Couples - 16/04/2018

Room and location was good. Did online check in and this all worked as expected. We had a deal including breakfast and eat this early (at about 6am). This was disapointing in that the quality of the cooked food was not good. Fried egg (tried two) were hard and rubbery. Most other options were not very hot. I have had paid the full price I would have been very upset!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for taking the time to tell us about your experience at the Novotel Birmingham Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was very disappointed to hear your comments regarding breakfast as this is an area where we usually pride ourselves on the service and choice we have to offer. I have spoken with the Food & Beverage Manager who has since retrained the appropriate staff to ensure the level of service and quality of the hot buffet is always at our consistently high standard to prevent any future reoccurrence. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sergey Makarov I Front Office Manager I Novotel Birmingham Airport I Birmingham | B26 3QL +4… 9003 | H1… I www.novotel.com

AccorHotels certified review
P. C. Families - 16/04/2018
« Perfect »

Perfect location. Staff really friendly. Comfy beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fanny Bouldoire - Front Office Team Leader - Novotel Birmingham airport

AccorHotels certified review
Will Couples - 16/04/2018
« Convenient »

Very good. Sadly however your pillows are terribly uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sergey Makarov I Front Office Manager I Novotel Birmingham Airport I Birmingham | B26 3QL +4… 9003 | H1… I www.novotel.com

AccorHotels certified review
Chris Families - 16/04/2018
« Great location and a comfortable stay »

Location was perfect with a very short walk to the terminal. Staff were friendly and welcoming. Food tasty but a bit too expensive for my budget.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fanny Bouldoire - Front Office Team Leader - Novotel Birmingham airport

AccorHotels certified review
Cb Business - 16/04/2018
« Very good and friendly »

My stay was comfortable and the rooms were clean. Some minor issues with the electrical installation were fixed immediately. Will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fanny Bouldoire - Front Office Team Leader - Novotel Birmingham airport

AccorHotels certified review
Kelly S. Couples - 16/04/2018
« Very pleased »

Stayed at this hotel before once again found the staff extremely friendly and helpful, room clean and spacious. Great value for money have recommended to family and friends and will use again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs s., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fanny Bouldoire - Front Office Team Leader - Novotel Birmingham airport

AccorHotels certified review
????? Couples - 16/04/2018
« Convenient to Airport »

Very comfortable bed and extremely quite considering next to Airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fanny Bouldoire - Front Office Team Leader - Novotel Birmingham airport

AccorHotels certified review
Paul T. Business - 16/04/2018
« Nice Hotel, Very Convenient for airport, but poor breakfast »

I overall enjoyed my stay, the hotel is clean, comfortable and very conveniently situated for the Birmingham International railway station and airport terminal. I had a pleasant drink and meal in the bar on the evening of my arrival, and check in was easy. The staff were friendly and helpful, and the room was fine. However, when I paid an extra charge to have breakfast in the morning I wish I hadn't! I had an early check in for my flight so I was glad your restaurant opened at 0500, but the breakfast was near inedible - as most of the items in the cooked breakfast were stone cold! I don't know if they simply forgot to heat them before they put them out, but it was poor. Apart from that the stay was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., Thank you for taking the time to tell us about your experience at the Novotel Birmingham Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was very disappointed to hear your comments regarding breakfast as this is an area where we usually pride ourselves on the service and choice we have to offer. I have spoken with the Food & Beverage Manager who has since retrained the appropriate staff to ensure the level of quality of the food is always at our consistently high standard to prevent any future re-occurrence. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sergey Makarov I Front Office Manager I Novotel Birmingham Airport I Birmingham | B26 3QL +4… 9003 | H1… I www.novotel.com

AccorHotels certified review
Anonymous Families - 16/04/2018
« Mr Noel l. »

Comfort courtesy location all top notch thank you for a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr l., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fanny Bouldoire - Front Office Team Leader - Novotel Birmingham airport

AccorHotels certified review
David C. Business - 16/04/2018
« It was great »

Clean & satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fanny Bouldoire - Front Office Team Leader - Novotel Birmingham airport

AccorHotels certified review
R. D. Couples - 16/04/2018
« Excellent hotel and staff »

Hotel is so close to departures, what a delight. Staff were helpful and the room quiet and very comfortable. The perfect way to start our holiday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs & Mr D., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fanny Bouldoire - Front Office Team Leader - Novotel Birmingham airport

AccorHotels certified review
A W. Couples - 15/04/2018
« Ideal for a pre-flight stopover. »

Ideally situated, as it is, for both Airport car parks and the Terminal, we stayed here prior to an early morning flight. We had a good meal in the restaurant, found the room very comfortable, and checking out in the morning involved simply posting the key in a box. Recommended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fanny Bouldoire - Front Office Team Leader - Novotel Birmingham airport

AccorHotels certified review
Paula Families - 15/04/2018
« Good overnight stay before early morning flight. »

Welcoming staff. Comfortable rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs N., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sergey Makarov I Front Office Manager I Novotel Birmingham Airport I Birmingham | B26 3QL +4… 9003 | H1… I www.novotel.com

AccorHotels certified review
Charles Business - 15/04/2018
« Efficient service & good value »

After booking online with Accor, everything was simple & straight forward. Check in was easy (with the option of on line check in) The room was great Check out was just as simple as checkin The staff were efficient & friendly Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sergey Makarov I Front Office Manager I Novotel Birmingham Airport I Birmingham | B26 3QL +4… 9003 | H1… I www.novotel.com

AccorHotels certified review
Brian R. Business - 15/04/2018

Quite a good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sergey Makarov I Front Office Manager I Novotel Birmingham Airport I Birmingham | B26 3QL +4… 9003 | H1… I www.novotel.com

AccorHotels certified review
Sarah Families - 15/04/2018

Great hotel with friendly staff and very clean accommodation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms L., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sergey Makarov I Front Office Manager I Novotel Birmingham Airport I Birmingham | B26 3QL +4… 9003 | H1… I www.novotel.com

AccorHotels certified review
Anonymous Couples - 15/04/2018
« Good »

Was fine but had no biscuits as we normal have and 1 hand towel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., We very much appreciate your comments regarding your stay at the Novotel Birmingham Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sergey Makarov I Front Office Manager I Novotel Birmingham Airport I Birmingham | B26 3QL +4… 9003 | H1… I www.novotel.com

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