Hotel - Novotel Nice Centre Vieux Nice
Novotel Hotel Novotel Hotel

Novotel Nice Centre Vieux Nice Hotel

3.5/5 120 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 15  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 10 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

With a modern and modular design, the spacious Novotel room is a real living space measuring 269 sq. ft. (25 m²), with individual settings for air conditioning. Looking for a VIP experience? Our new N'Room is the one for you!We offer a floor dedicated entirely to our Executive Rooms with complimentary minibar and Nespresso coffee machine; or our Superior Rooms with LCD TV, free WIFI, fridge, tea and coffee making facilities and safe. For up to 2 adults and 2 children.

  • 180 rooms
  • 146 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 72 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,521 reviews

Our guest reviews for Novotel Nice Centre Vieux Nice

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 120 reviews
Robert C. Families - 05/11/2018 AccorHotels certified review
« Autumn break in Nice »

This was a break in the autumn with children to see Nice and Monaco. A nice experience a part from some rain.

Mc Families - 02/11/2018 AccorHotels certified review
« Excellent staff »

Thoroughly enjoyed it. Great, clean modern hotel. Staff were brilliant with my two young daughters. They did more than was expected, thank you

Danielle Families - 31/10/2018 AccorHotels certified review
« Enjoyed our stay. »

We had four nights at the hotel. Good location, easy to use as a base. The staff were very helpful and we enjoyed making use of the bar/restaurant. Good sized family room and my son appreciated the use of the free WIFI throughout the hotel. We also managed to enjoy the use of the sunloungers around the pool. Only downside was the outside pool was not heated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danielle, <br>Thank you for taking the time to write this review.<br> We are happy to hear you enjoyed your short stay with your family. It’s a pleasure to know your room size was convenient for you. Thank you for your mention of our team members. We have taken note of your comment on the heated pool as well. We have put a project under study to warm it. We thank you for your valuable suggestion and assure you that we are right on track to best meet the expectations of our guests.<br> We look forward to seeing you again in the future.<br>Kind regards,<br> Pierre Messe, General Manager

Esko Business - 30/10/2018 AccorHotels certified review
« Modern french hotel but service was bottle-neck »

Location was great for my purposes. When arriving, receptionist was very kindly. Stayed three nights, bathroom amenities was not never filled, I asked those from reception day before departure (after two nights) and receptionist said they never bring new ones but promised to bring new ones (after I mentioned I will stay multiple nights), but staff never delivered new amenities (I would have possibility to buy from supermarket by my own if known they won't bring new ones). Second issue: In last evening tried to call room service 45 minutes - nobody answered (well once someone called be back but when heard English, stopped the call without any word). Then tried to call restaurant 15 minutes, no answer. Finally got my order processed when called reception (when they themselves realized there is no one answering phone). So it took more than 1 hour to order one sandwich + delivery 30min. Hard time & frustrating especially when very tired of long day. Never experienced such non-service from room service or maids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esko. <br>Thank you for taking the time to give us your opinion of your stay at our hotel.<br> We are gald you found our location ideal but were not entirely satisfied with your experience and would like to offer our sincere apologies.<br><br>We regret the incident with our room service, and will have the telephone line checked by our maintenance team to ensure it is functioning correctly. Nevertheless, the reception is reachable 24/7 to deal with any issues or concerns you may have. <br>Soap dispensers are installed in all of our bathrooms and towels are provided as well, so we are a little concerned by your comments about bringing extra toiletries as our practice is to ensure all dispensers are filled before arrival and in the case of an oversight our team members will privde a refill upon request.<br>Rest assured that we have taken the necessary action to educate our team members and use this incident for corrective training.<br>Your feedback gives us an opportunity to highlight areas for improvement to uphold our high standards.<br> We look forward to welcoming you back for an improved experience on your next visit. <br>Best regards,<br> Pierre Messe, General Manager

Tristan O. Families - 27/10/2018 AccorHotels certified review
« Nice expected experience in a normal standard hotel »

The stay was great, with an extra plus to the breakfast. The hotel was neat and tidy with regards to cleanliness. Some parts (Carpeting, some furniture including bed) were a bit on the outdated/old side.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tristan, Thank you for reviewing your recent experience with us.<br> We are delighted to hear that you enjoyed your stay. Your positive feedback regarding our well-maintained facilities and delicious breakfast buffet encourage us to continue upholding our high standards. Please know that your comments regarding your room's decor have been taken into consideration.<br> We would love to welcome you back on a future occasion. Kind regards,<br> Pierre Messe, General Manager

Anonymous Couples - 25/10/2018 AccorHotels certified review
« Very helpful services of the Hotel team »

I enjoyed staying at your hotel with your very helpful team especially your reception team

Florian N. N. Families - 23/10/2018 AccorHotels certified review
« Good hotel location. »

Our hotel room had a slight cigarette odour, in spite of it now being a non-smoking room. We kept the window open in order to have fresh air come in to dispel the cigarette smell. Breakfast was good, with many choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Florian,<br>Thank you for taking the time to share your valuable review.<br> We are sorry for the inconvenience caused due to the odour in the room. As you have already known, all our rooms are non-smoking. However, it just happens that rarely a guest does not abide by the rules. We will certainly inform our housekeeping department. Also if we had been warned upon arrival, the reception team would have responded immediately by proposing you to change rooms Once again, we thank you for bringing the issue to our notice. We are happy that you found our location to be convenient and that you enjoyed the breakfast.<br> We look forward to welcoming you again. <br>Best wishes,<br> Pierre Messe, General Manager

Little M. H. Families - 22/10/2018 AccorHotels certified review

Fantastic! Beautiful city and hotel was in great location. Breakfast delicious and pool fab!

Graham Friends - 15/10/2018 AccorHotels certified review
« excellent »

I would like to say Anahit Manucharyan on reception was outstanding nothing was to much trouble and she was always willing to help and i hope she is given the chance to progress within your company. I would also say the Laurent Raimondo was also excellent and helped make our stay very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham, Thank you very much for your review.<br> Your kind words about our team members are greatly appreciated. We do our best to ensure that our guests' needs and expectations are always met, and it is truly rewarding to know that you received such an excellent service. I will be sure to pass on your compliments to the team.<br> We hope that you will visit us again in the future. Best wishes,<br> Pierre Messe, General Manager

Ehud F. Couples - 10/10/2018 AccorHotels certified review
« As expected »

My second time with you.... The only problem was a eastern fair that made a lot of noise outside until late at night with loudspeakers outside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ehud. Thank you for taking the time to share your experience with us.<br> It is always a pleasure to welcome returning guests, we would like to thank you for <br>choosing to come back and visit us again. We are very sorry for the inconvenience caused due to the noise. Please do not hesitate to contact our team members at the time for assistance.<br> We look forward to welcome you back again in the future. Best regards,<br> Pierre Messe, General Manager

Anonymous Business - 01/10/2018 AccorHotels certified review
« run down room, ? bed bugs present »

Not a good room to stay although photos look fine but rooms not worth a 4 star. Good breakfast but had lunch uncooked chicken served.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for the time you have taken to review your stay.<br> It is pleasing to know that our breakfast was to your satisfaction. We are however very sorry to hear that your room and lunch did not meet your expectations. Though we have received no recent reports of bed bugs, we do take such matters very seriously and as such will be having the room immediately inspected. We regret that you had not reported this during your stay.<br> We hope you'll give us the chance to offer you an improved experience in the future. With best wishes,<br> Pierre Messe, General Manager

Robert Families - 27/09/2018 AccorHotels certified review
« Very nice staff, clean room, good breakfest. »

Very nice and helpful reception and restaurant staff. Clean and big enough room with convenient facilities. We were 3 so we have to use sofa bad that is not very comfortable. It was nice experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your valuable review.<br> We are glad that you had a pleasant stay with us. Thank you for appreciating our service, high-level cleanliness and other facilities. We are sorry for the inconvenience regarding the sofa bed. We wish you had informed us during your stay. We are happy that the rest of the facilities were to your satisfaction.<br> We look forward to welcoming you again. Best wishes,<br> Pierre Messe, General Manager

Anonymous Business - 23/09/2018 AccorHotels certified review

Ventilation bruyante

Our hotel has responded to the review
Our hotel has responded to the review

Cher hôte, <br>Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.<br> Nous sommes navrés que votre séjour dans notre hôtel Novotel Nice Centre Vieux Nice, situé au cœur de Nice, ne se soit pas déroulé dans les meilleures conditions. Nous avons pris bonne note de votre remarque concernant le bruit de la ventilation que nous avons transmis aux services concernés qui vont étudier les mesures à mettre en place afin d’améliorer notre prestation.<br> Nous espérons avoir le plaisir de vous recevoir à nouveau. Cordialement.<br> Pierre Messe, Directeur général

Business - 20/09/2018 TripAdvisor review
« Really does not care »

I am an Accor Platinium status, and when I asked for a late check-out (allowed by my card) , they said they were fully booked, but would give me the room if I paid 65€Also the bed was of terrible conditions, the mattress needed changing as it would bend while I was sleeping

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Please accept our sincere apologies for any inconvenience caused during the check-out. I assure that my team and I always put our guests' comfort first and we do care. I agree that the Platinum card holders are eligible for late checkout. However, if it is a busy season, it is not possible to offer the same. I have personally spoken to my team members as well, who at the time was not aware of your membership. For that, I once again apologise. I wish you had informed the issues related to the mattress during your stay. Rest assured, I will also check and follow up on the issue. Sincerely, Pierre Messe, General Manager

John M. Couples - 13/09/2018 AccorHotels certified review
« Enjoyable »

Front desk staff were brilliant and helpful, breakfast was extremely busy with lots of uncleared tables on both mornings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for your review.<br> We are pleased that you had a pleasant stay with us and that you found it valuable. Thank you for appreciating our service. Our team members always go the extra mile for our guests' comfort. We have taken note of your comment on the breakfast area. We assure you it is not always a busy place except during the holiday season. If you notice any issue you can always alert our team, they will be able to resolve it immediately.<br> We look forward to welcoming you again. Best wishes,<br> Pierre Messe, General Manager

Anonymous Couples - 03/09/2018 AccorHotels certified review
« Very good »

Efficient and helpful dtaff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you for your positive rating.<br> A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience, and we thank you for your kind remarks.<br> We look forward to welcoming you again. Best wishes,<br> Pierre Messe, General Manager

Andi F. Couples - 30/08/2018 AccorHotels certified review
« Solid Novotel with nice new style rooms. Issues with breakfast and air conditioning. »

This hotel has been refurbished in the new Novotel style, with a very nice lobby lounge, bar and restaurant area downstairs. We had chosen one of the refurbished rooms in the new Novotel standard style, which have been a fan of since it was introduced. The room was clean, modern and very spacious with a large shower, wardrobe space, fridge and massive TV. Bed was comfy and there were multiple plug and USB charging points in the room. Pool was small but good for children - the hotel in general seemed great for families. The air conditioning in the room was terrible and at it's lowest setting barely cooled the room down enough to a comfortable sleeping temperature. It was also incredibly noisy. Shame it was not refurbished when the room was. The breakfast buffet was of good quality although selection was slightly smaller than I have come to expect from the Novotel brand. The main issue with breakfast was the poor design of the breakfast area. It is set out in small inlets in the wall and this means there is massive congestion. This is not helped by the drinks table being stuck right in the middle of the thoroughfare. This made for a tasty but very frustrating breakfast experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andi. Thank you for taking the time to share your experience with us.<br> Your comfort is our top priority, as such we are glad to hear that your room was to your liking. Please accept our apologies for any inconvenience caused due the air conditioning. This is also due to the unusually hot weather. However, our reception are always on hand to help with adjusting the temperature. We do try very hard to keep our breakfast prices competitive and apologise that you were not quite satisfied in this regard, we are happy that we were able to satisfy your taste buds. We always aim to give the best facilities to all our guests, and that includes providing all the essential amenities to make your stay comfortable.<br> We look forward to welcome you back again in the future. Best regards,<br> Pierre Messe, General Manager

Edward Couples - 29/08/2018 AccorHotels certified review
« Satisfactory »

Everything was correct. Apart from the lifts. Two not sufficient for the size of the hotel and also one was not always working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward, We would like to thank you for leaving us this review of your recent stay with us.<br> We are glad you had a pleasant stay. We understand that during this busy holiday period and at peak times our guests may experience a slight delay due to the lifts but our team are always on hand to assist if requested. We do have a 24 hour service for the lifts so please don't hesitate to inform us of any anormalys you may notice so that we may take corrective action immediately. Your safety and comfort is of utmost importance to us.<br> We look forward to welcoming you again on a future occasion. Best regards,<br> Pierre Messe, General Manager

Daniel Couples - 29/08/2018 AccorHotels certified review
« A fantastic hotel »

The Novotel is ideally located in Nice, and is one street from the Palais des Expositions tram stop. From here, it is easy to get to the centre of Nice in just a few minutes, either to the beach or the city centre itself. The staff are friendly and helpful - as always! The online check-in is a great help. The hotel was spotlessly clean at all times, and the bar and restaurant were always available for some food or drinks. Breakfast was a real highlight, with a large selection and a well-shaded area outside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, It was such a pleasure to receive this kind review!<br> The satisfaction of our guests during their stay among us is very gratifying for our team. We are delighted you found our location ideal with transport options on the doorstep. Thank you for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. It's great to know you were able to make the most of our online check.in service, and even more importantly our rooftop pool!<br> We look forward to welcoming you back on your next visit to Nice. With our best wishes,<br> Pierre Messe, General Manager

Alex F. Families - 26/08/2018 AccorHotels certified review
« To old »

Location is good, hotel is too old.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex. We are grateful to you for taking the time to send us your review.<br> We are sorry to hear that not everything about our hotel was to your liking. We however assure you that our hotel is well maintained and works are carried out, when necessary, to ensure that our facilities are up to date. Nonetheless, we are happy that you found our location to be convenient.<br> We look forward to welcoming you again. Best wishes,<br> Pierre Messe, General Manager

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