Hotel - ibis Brussels off Grand Place
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brussels off Grand Place Hotel

4.0/5 3,129 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 184 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.3/5 AccorHotels Rating 7,004 reviews

Our guest reviews for ibis Brussels off Grand Place

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,129 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 15/07/2018 AccorHotels certified review

Good location but the hotel has no amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear AIMAN A., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

Alan Families - 15/07/2018 AccorHotels certified review
« Perfectly located hotel »

Clean room,great location,friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN J., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

Anonymous Business - 15/07/2018 AccorHotels certified review

My stay was very pleasant. The room was clean and comfortable, and it was spacious enough for my needs. The breakfasts were very satisfying, and staff were courteous and helpful. I noticed the hotel had some environmentally friendly policies which I liked but I wasn't sure how to notify housekeeping that they didn't need to change my towels or sheets (I was only planning to be there two nights). Maybe I missed the notice on how to do so.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LILLIAN M., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

C. C. H. Families - 15/07/2018 AccorHotels certified review
« Very convenient location and excellent view »

250M from the Brussel central station, the hotel is just facing the square of "Charles Buls Fountain": very easy and obvious to find. The decoration is modern, and the room is clean. It's great that We got two big beds for 2 adults and 1 child. Our room window is facing the square; the view is spectacular. During the check-in rush time (2 pm.), the counter staff somewhat lacked of patience and kept asking "English? English?" when I'm not fully understood what he wanted to express... However this is tolerable and I think this hotel is still a good place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHIACHIANG H., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

Chris S. Couples - 13/07/2018 AccorHotels certified review
« Like coming home »

As expected - we always enjoy our stays. Comfortable clean room ( toilet not sited well - not enough space for bigger people like me) Pleasant reception. Pity tables not set up outside from lunchtime - especially at weekends ( & with the weather so good!) Must lose lot of trade. Thanks to Rosa on day reception for her help with problems. Late at night Natalie & Pepy were attentive & friendly. Natacha in the bar also looked after us well. Thank you for the gifts left with personal greeting. Much appreciated. Hope to see you again soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS S., Thank you so much for your king review. We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

Friends getaway - 13/07/2018 TripAdvisor review
« Very good hotel in excellent location... »

The hotel seems to have been recently upgraded and our rooms were very comfortable. Checking in was very smooth and, although we often do not book breakfast (as we are not big breakfast eaters), Rosa was extremely helpful in giving us the option of breakfast on the first morning to see if we would like to continue for the remainder of our 4 night stay. Breakfast is very good - cheeses and meats, waffles, good choice of breads as well as eggs, sausages, beans. The hotel is 2 minutes walk from the Grand Place - excellent location. We really enjoyed our stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear dave-sabine, Thank you so much for your kind review after staying at the Ibis Brussels Off Grand Place. I am delighted to read that you enjoyed your rooms, the efficiency of check-in and the breakfast. We hope to welcome you again, Best regards, Mylene Schweitzer Quality Management

Business - 13/07/2018 TripAdvisor review
« Summer tour »

Internet speed was very poor, really disturbed me lots. I asked front desk to provide me free WiFi because I am Gold member of Accor but they didn’t cooperate , I asked to provide iron evening time but they didn’t provide and then again request from them next day after breakfast .

Anonymous Couples - 11/07/2018 AccorHotels certified review
« Great hotel, great location »

great hotel, comfy beds, great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear DREW S., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

Anonymous Families - 11/07/2018 AccorHotels certified review

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear PEI JUNG T., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

S. Couples - 11/07/2018 AccorHotels certified review
« IMPECCABLE »

GENIALE.TRES.BELLE.SITUATION.PERSONNEL.RECEPTION.TRES.COMPETENT.CHAMBRE.SPACIEUSE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fernand S., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

Soudabeh Couples - 11/07/2018 AccorHotels certified review
« Clean, tiny and great location »

We loved the location, we had a beautiful view of the grand place and the area was busy but still enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SOUDABEH I., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

P. S. Couples - 10/07/2018 AccorHotels certified review
« Good service. No complaints. »

see above

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER S., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

Couples - 10/07/2018 TripAdvisor review
« Great location, clean, friendly and efficient. »

This is our second stay at this hotel and I always stay in Ibis when I can! It remains a friendly, clean and extremely well located hotel. Despite the noise and heat outside, the double glazing, air conditioning and comfortable bed meant a great sleep. The buffet breakfast is good value (particularly in Brussels) and has a great selection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear davidinbrussels, Thank you very much for taking the time to share your experience after your stay at Ibis Brussels Off Grand Place. It is with pleasure that I read your great review. I am also thankful for your fidelity at our hotel. Thank you again for your comment, and we hope your next visit will be as pleasant as the previous one. Best regards, Mylene Schweitzer Quality Management

Anonymous Solo - 09/07/2018 AccorHotels certified review
« Excellent »

Friendly service, good room and great location. Will come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRIEDERIKE K., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

Hani A. Families - 09/07/2018 AccorHotels certified review
« Ok »

Hotel location is excellent. Employees at at the hotel are very helpful and friendly especially Maria at the front fest. But welcoming in the room was poor, for example only one water for each room and only once For your info I reserved 2 rooms for 3 persons in each rood. The 2 superior rooms i reserved have no hot water boiler. Bathroom not equipped things such hand lotion or tooth brush etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HANI A., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

Constance M. Couples - 09/07/2018 AccorHotels certified review
« Great Experience »

We had a wonderful room with a view. Our sync was broken and so was the coffee maker, but they fixed it right away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CONSTANCE M., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

Anonymous Business - 09/07/2018 AccorHotels certified review
« Good stay in the heart of Brussels! »

The location is a good one. Being new in the area, struggled to find I, even with google map. The rooms were good for one or two persons to stay comfortably. The bathrooms were neat and clean though the water flow was not that good in the shower. The breakfast spread was good. The breakfast refills were not fast enough and had to ask/ wait for refills. But, it was refilled quick whenever I asked for it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BAGAVATHI RAJAN K., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

Mahes T. Families - 08/07/2018 AccorHotels certified review
« Easy walking to all the tourist attractions »

We had a double and single bed in our room. The single bed was tucked in a corner so had minimal air conditioning on that side. So beware on hot summer night's. No coffee or tea facilities either. Staff very friendly and helpful. And location, location , location. 3 min down from the central station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAHES T., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

Ha G. Business - 07/07/2018 AccorHotels certified review
« ok but large room for improvement by simpel changes »

Got a large room that was more ore less without furniture, only chair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAVARD G., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mylene Schweitzer Quality Management

Vinh Families - 05/07/2018 AccorHotels certified review
« Just OK, location is what saves it »

Our stay was ok and very happy with the location but room except bathroom are so out of date. The other issue is that you can hear a lot from other rooms so not well soundproofed between rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VINH D., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mylene Schweitzer Quality Management

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