Hotel - ibis Brussels off Grand Place
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brussels off Grand Place Hotel

4.0/5 3,265 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public indoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 184 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 7,871 reviews

Our guest reviews for ibis Brussels off Grand Place

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,265 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Paul Couples - 06/11/2018 AccorHotels certified review
« Clean, comfortable and friendly but with some disappointments »

Could not fault the staff or the cleanliness of the room. There was a lack of storage though and ended up living out of the suitcase. The shelves were awkward and small - Some hooks on the walls would have been helpful. Any more than my 3 days would have been more frustrating.Breakfast was lovely- catered for everyone. I was disappointed that there were no tea/coffee facilities in the room ( no room on the desk) ; other establishments provide this free on request . The room was very warm and the air conditioning was on heat. I had to open the window but the noise disturbed me throughout the night. I like to have a late drink in the bar before bed and was told last orders was 11.15 and then felt pressured to finish - disappointing as I thought it was 12.

2londoners Couples - 05/11/2018 AccorHotels certified review
« Great location, staff and breakfast! »

Exceellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear GLENYS G., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Nuno D. Couples - 05/11/2018 AccorHotels certified review
« Excellent stay near grand Place and Central Station »

Excellent stay near grand Place and Central Station

Our hotel has responded to the review
Our hotel has responded to the review

Dear NUNO D., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Loren Business - 05/11/2018 AccorHotels certified review
« ok »

I arrived in the morning and wanted just to leave my luggage. I was very surprised that ze have to pay a locker for storing luggage. This is very unsual! The rest was ok

John H. Solo - 04/11/2018 AccorHotels certified review
« Well presented and positioned hotel »

This Ibis is well positioned and presented. Staff were friendly and accommodating. The room was well appointed, clean and fresh. The only negative was that sound proofing could be a little better as sound from the hall and adjacent rooms could easily be heard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN H., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Joseph &. S. F. Couples - 04/11/2018 AccorHotels certified review
« Super location, friendly welcoming staff, clean comfortable rooms and excellent breakfast and great value. »

Could not fault any aspect of our stay at the hotel. The staff in reception and in the bar were very friendly and helpful. The bed was really comfortable and the room was clean and quiet. The breakfast service was excellent even though the hotel was busy. The booking and check-in/out process was very easy and the charge was great value. One of the best Ibis hotels we have stayed in! We will be back...definitely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSEPH F., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Mahali Families - 04/11/2018 AccorHotels certified review
« Would recomend this hotel to friends and family. »

We enjoyed our stay at the hotel. It was in an excellent location, near the central train station. The staff was excellent and the breakfast was great, good selections of food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAHALI E., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Diane F. U. Families - 04/11/2018 AccorHotels certified review
« Ended alright but a rocky start »

Booked the hotel well in advance requesting a superior room described in website as the largest available. Also requested higher floor based upon TripAdvisor reviews. Was given a small room on the 2nd floor and told nothing else was available for my husband, son and I. However when heading back to front desk saw a corner room (238) which was just like the picture advertised. Requested it. The two young girls at the front desk were downright rude stating that a superior room just meant a renovated room and had nothing to do with the size. We proceeded to specifically request the room we saw (albeit on the second floor) which they reluctantly agreed to but said it had to be “made up”. We were fine with that and indicated we would head out for something to eat allowing ample time. Upon our return a few hours later the room was given away!!!!! The new girl at the front desk seemed flustered. Upon hearing our story and treatment she was apologetic. She actually showed us 3 additional rooms — this time on the six floor. While not exactly what was advertised we accepted one along with a gift bag. Plus it had the view I had hoped for This girl (Pepi) made all the difference. If it wasn’t for her I would be writing a very different review.

Fei Solo - 03/11/2018 AccorHotels certified review
« Satisfied but can be better »

The location is great. However, the room was filled with heavy smell of cigarette although it's supposed to be a non-smoking room. I opened the window and sprayed the room with odor eliminator. But the condition remained the same and unavoidable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FEI YING L., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Maziers Front Office Manager

Nj Business - 02/11/2018 AccorHotels certified review
« Very Good hotel, good location, friendly staff but long check out. »

Hotel was centrally located which was excellent for exploring Brussels. Rooms were small but very clean and fairly quiet Check in and check out was slow due to problems with card machines and volume of people. Food / breakfast was excellent - British bacon would have made it awesome :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL J., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Vilija S. Business - 31/10/2018 AccorHotels certified review

expected a bit more as Golden member

Isabelle Friends - 31/10/2018 AccorHotels certified review
« Great location, friendly staff and good breakfast »

The hotel was very nice. Rooms are simple but functional and comfortable. The front desk staff was extremely nice and helpful. The breakfast buffet was also quite nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ISABELLE H., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Aishah Friends - 31/10/2018 AccorHotels certified review
« Nice place & location but too small »

Checkout was so easy and convenient. Truly appreciated that! Location was amazing. However, very little amenities in the room and it was too small. We had difficulty opening our luggages in the room

Stephen Families - 31/10/2018 AccorHotels certified review
« One of my best hotel experience ever. »

It was a very pleasant stay at ibis, the hotel is very centrally located and very near to grand place. Reception staff were very efficient and helpful. The room was modern and clean. The breakfast was excellent, varied choices, fresh fruit, muffins, doughnuts and waffle maker too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN A., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Tricia Friends - 31/10/2018 AccorHotels certified review
« Great and comfortable »

Got a room on the 6th floor. Its a pity the lift stops at Level 5 So you got to lug ur luggage up 2 flights of stairs but we managed. Overall quiet, non smoking, clean and comfortable just as I wanted.

Andrea Couples - 31/10/2018 AccorHotels certified review
« Great position! »

It’s a great position and very clean! Only comment is the air conditioner hasn’t worked in 2 rooms we have stayed in (145 and 106) however it’s been cool weather so we just opened the window.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREA S., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Hana Friends - 29/10/2018 AccorHotels certified review

Room large, corridors are bright, service is satisfying..alot of shops..very recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DJUHARI H., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Anonymous Business - 28/10/2018 AccorHotels certified review
« Mixed feelings. »

Very pleasant personnel when arriving in the evening. Then in the Morning when leaving, the service at the reception desk was impertinent. Breakfast was OK. The worst was the almost non-existing sound isolation of the windows. In the night loud groups of young men outside on the square made it impossible to sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIMO TAPANI H., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Maziers Front Office Manager

Jan H. Couples - 28/10/2018 AccorHotels certified review
« Ideal Location »

Ideally situated for our visit, which was to attend a Wedding. The Hotel was only 5 minutes walk from Brussels Central and 5 minutes from the grand Place. The newly refurbished room, although quite compact, was clean and comfortable with a nice walk-in shower. The breakfast had a good selection of food, although at busy times the replenishment of the hot food was a little slow, as was clearing of the tables. The reception staff were very helpful. If we return to Brussels we will certainly stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANET H., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Pim V. R. Couples - 27/10/2018 AccorHotels certified review
« Excellent, as always! »

As expected, I had a great stay again. The staff, the rooms, the breakfast, all good and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PIM VAN R., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

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