Novotel Eindhoven Hotel 4 stars

TripAdvisor rating 4.0/5 798 reviews
Novotel Eindhoven
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+ 26 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Your children up to 16 years, stay in your hotel room and get free accommodation + breakfast*

  • Our Park, Sleep & Fly package includes free parking for a maximum of 21 days.

  • Outside swimmingpool near the terrace in our Mediterranean garden.

  • Innovative Boardroom and 8 conference rooms up to a max of 220 participants.

  • Good price / quality ratio situated in the middle of the Brainport park nearby the Airport.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging unitsPaying
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre (Nearby)
  • Outdoor playground for children
  • Golf course 18 holes (Nearby)
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 21 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Eindhoven

Anthony Fokkerweg 101
5657 EJ
eindhoven
netherlands

Tel: +31402109000

Fax: (+31)40/2522850

Contact email

Check-in from 14h00

Check out up to 12h00

  • EINDHOVEN :   401 Flightforum

  • By plane

    ANTWERPEN DEURNE At 100km / 62.5 miles

  • By plane

    EINDHOVEN At 1km / 0.62 miles

  • By plane

    MAASTRICHT AACHEN At 105km / 65.63 miles

  • By helicopter

    EINDHOVEN AIRPORT At 2km / 1.25 miles

  • By helicopter

    MAASTRICHT-AACHEN AIRPORT At 105km / 65.63 miles

  • By car

    EINDHOVEN AIRPORT EXIT 29 At 1km / 0.63 miles

  • By train

    EINDHOVEN CENTRAAL At 7km / 4.38 miles

  • By train

    EINGHOVEN CENTRAL At 0.1km / 0.06 miles

GPS :51.458376, 5.407278

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for two children up to 16 years when sharing a room with their parents or grandparents.

Superior Room with one double bed and one sofa bed

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior room with 2 single beds and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

BOTTLES & BITES

Type of cuisine: International

The restaurant is stylish with a relaxed atmosphere. It's a perfect place to start your day with breakfast or have some lunch or dinner. The menu offers a wide choice and variety, you can combine dishes and flavors.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR BOTTLES & BITES

Photo non contractuelle / Strictly non binding

Novotel Eindhoven has a welcoming and stylish bar where you can enjoy a drink and a snack. In addition to a range of beers, wines and soft drinks, we're also happy to mix you one of our special cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 21

  • Maximum size: 180

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Eindhoven

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,863 reviews

tripadvisor

TripAdvisor Rating 4.0/5

798 reviews

Always again happy to return zo that hotel

Customer review rating 4.3/5

Wolfgang S. Business - 09/09/2019 AccorHotels review

Friendly and helping employees on front desk and restaurant. Clean rooms - good beds.

Dear Wolfgang, Thank you for visiting and reviewing us! We are just as happy to see frequent guests happy and returning to the hotel, especially when they are also a LeClub member! I will be sure to pass your compliments on to my colleagues and hope we can host you again in the future! Kind regards, Reint General Manager

Excellent option for staying in Eindhoven

Customer review rating 4.3/5

Cristian D. A. Families - 08/09/2019 AccorHotels review

One the best Novotel I stayed in Holland. Location is excellent( backyard of hotel, where the pool stands, is surrounded by a small forest) if you do not mind walking 15 minutes to bus station. The only minus is lack of shuttle bus from/to Airport.

Dear Cristian, Thanks for visiting and reviewing us! I am happy to see we did a good job and that you enjoyed your time with us! We don't have a fixed shuttle, but we have several options to get to the airport besides walking, but maybe those were not all communicated correctly. I will be sure to check! Until a next time perhaps, Reint General Manager

My stay in Eidhoven Novotel not full marks on the human side

Customer review rating 4.3/5

Robert E. B. Business - 06/09/2019 AccorHotels review

Booking is fine on the site, check-in was fine, dinner was fine and service was good. The room clean, and comfortable. The bathroom in the shower large black mold growths on the silicone joints. A testament to the fact that every day a cleaning lady sees the mold but it is not cleaned. That kind of mold is 2-3 months old in the least. Housekeeping does not check that spot either for 3 months. A failure of management. A failure of commitment to ensure quality. Mediocrity has won the day. I report it to reception, who apologizes in a pro forma way, and informs me today all the bathrooms will be checked for the mold issue. As if they were waiting for my comment. I asked for a drive to the airport like I got 3 months ago there, but this time it is refused citing that customers with a special deal get this only. I forgot my necessaire in the bathroom. Nobody bothered to inform me at the Novotel even tough I am in the system ex favorite guest for 20 years..... Small things that show you "quality, service and friendliness" are not priorities at the reception. With kind regards, Robert E. B.

Dear Robert, Thank you for taking the time to write your extensive feedback on your stay and the hotel. As a new member of the team here, it gives me valuable insights into the experiences our guests have. There is, as you say, no excuse for items such as the mold in the bathrooms. Whether communication, lack of action or responsibility or just a lack of caring, the rooms should be clean and in order as a base. I am sorry that it was not and can assure you that this issue quickly went to a high priority on my list now that I have assumed a position here. The same, obviously, can be said for the other points that you so correctly point out. We are all here working to make guests happy (or at least very satisfied) and we failed in that respect, for which I want to offer you my apologies. I hope the experiences here have not impacted the rest of your trip here and that we will have a chance to show you in future that we can, should and will be doing better. Kind regards, Reint General Manager

Useful Stopover Hotel

Customer review rating 4.3/5

Jon E. Couples - 06/09/2019 AccorHotels review

Staff are very friendly and welcoming. Evening menu and food served was disappointing and we have experienced better in Novotels. Hotel is well for road network especially if travelling from UK to Northern Europe.

Dear Jon, Thanks for visiting and reviewing us! I am happy to see we did a good job overall, despite your dinner experience. I will be very sure to see what happened as this is not the experience we want to offer. Hope we might see you again in the future to show that we can do better! Kind regards, Reint General Manager

Short stay at Eindhoven

Customer review rating 4.3/5

Jed P. Business - 05/09/2019 AccorHotels review

Check was slow, but due to the family in front of me taking a long time to sort things out, but it took two of your staff to deal with them. At dinner the food was good, however my glass of wine was forgotten and when I asked for my Chardonnay I was brought a red wine which was sent back. My dinner was served on a piece of wood so I asked for a plate (Wood holds germs no matter how much you wash it..). the room was comfortable and I slept well. There was a very good choice for breakfast. Check out was fine although they had forgotten that my rate included dinner..

Dear Jed, Thanks for taking the time to share your feedback! Though we might have gotten some of the basics right, we could have done a lot better and not just on wine knowledge.. Sorry about the lack of attention there! I will be sure to take your feedback to the team as I am sure we all agree the details should be better.. Until next time, Reint General Manager

Stressless stay in a clean and extremely practical hotel at a great rate.

Customer review rating 4.3/5

Marinus P. Families - 02/09/2019 AccorHotels review

Plus points: great room rate incl. breakfast clean good breakfast practical room no-nonsense lounge/breakfast area on-site parking good access by car

Dear Marinus, Thanks for visiting and reviewing Novotel Eindhoven! I am happy to see we did a good job and I will be sure to compliment my colleagues on that! Sincerely, Reint General Manager
Customer review rating 4.3/5

Anonymous Families - 01/09/2019 AccorHotels review

Lovely hotel, staff were friendly and helpful.

Dear guest, Thank you so much for visiting and reviewing Novotel Eindhoven! I am happy to see we did a good job and my colleagues hosted you well! Until next time, Reint General Manager

No good transport system around the hotel area

Customer review rating 4.3/5

Louis S. Families - 31/08/2019 AccorHotels review

We need a good transport system like bus stops around the corner from the hotel.

Dear Louis, Thank you for visiting and reviewing our hotel! I am happy to see we did a good job overall, even though you missed connections to the public parking. There are several options for that at the airport just around the corner and we do offer a shuttle service or fixed rate taxi service there, did you discuss the options with my colleagues? Hope you made the best of your stay nontheless! Kind regards, Reint General Manager

Great Overnight Stay

Customer review rating 4.3/5

Ian C. B. Families - 27/08/2019 AccorHotels review

Good Room, Nice Pool (Bit small, maybe a touch to much Chemicals) Friendly Staff (Shame some of your sister hotels are not run like this)

Dear Ian, Thanks so much for visiting and reviewing us! I am happy to see we did a good job overall and that we stand out in a positive way in your experience! I will be sure to compliment the team on that, though I will also be sure to tell them to ease up on the chemicals... Hope we might see you again in the future! Reint General Manager

Good

Customer review rating 4.3/5

Anonymous Families - 22/08/2019 AccorHotels review

Nice stay. Good breakfast. Friendly. Kids happy but busy so when wanted playstation was hard to walk away. Need more.

dear guest, Thanks for visiting and reviewing us! I am happy to see you had a good stay despite the business of the playstation! Hope we might see you again, Reint General Manager

gastvrij

Customer review rating 4.3/5

Stijn Couples - 21/08/2019 AccorHotels review

gastvrij - no nonses

Beste Stijn, Dank voor je bezoek en de duidelijke review. Precies zoals we het graag zien! Tot een volgende keer, Reint General Manager

Totally unhappy

Customer review rating 4.3/5

Nana O. Families - 19/08/2019 AccorHotels review

On a whole I was not impressed with the services I received from the Novotel Eindhoven. I travelled with my 5 kids and firstly I was happy with the connecting rooms. I had to go out to the local shops to buy a shower gel. Why should this happen...I asked the reception for one and they informed me someone will bring it. Later they sent someone to inform me they have none at the whole hotel. The person had to guts to tell me I can use a shampoo to bath. Sometimes the cleaners came and they never refilled it. I asked for an iron and for about three hours, and upon calling and calling, no one brought it as promised. I had to go downstairs myself and wait for it to be delivered. I feel this is not right. Thirdly, I booked the hotel reservation at the Novotel website. Upon check in, the receptionist told me she has no idea where I booked my reservation can you believe it. There was an element of tax which is added to the cost of stay after you make your booking bringing up the total cost of the booking. I was made to pay another tax on top of this. I am not happy at all and I feel I have been ripped off. I demand a part refund for this stay or else I have not other option to brand this hotel a no go area. On top of this you had made to pay for parking every night. Some of the front desk staff are not friendly as well. Not sure if they cannot speak or express themselves well or otherwise or they are just not nice. The person who checked me out was however nice to be honest.

Dear Nana O., Thank you for visiting Novotel Eindhoven and taking the time to tell me about your experiences. I am sorry to be replying so late, but please don't mistake that for a lack of interest in your feedback or experiences. I can fully imagine you are unsatisfied with the experiences during your stay and I am sorry that all of this happened in this way. We want to make all our guests feel at home and clearly we did not. Talking to my colleagues and reading your message it is very clear that there was a significant language barrier in communication. This had an impact on the situation with the amenities (shampoo, shower gel, etc.) but also on agreements such as bringing up an iron. When we promise things like that, we should make it happen as agreed and we did not. I have personally checked your bill and there is nothing on there that is incorrect, double or wrong. Again, communication about this was perhaps slightly off due to the language, but we should have made a better effort at that. The same can be said for the prices of parking, as it could have been easily explained that is a local rule around here and we don't hide it in the room price as some would. All in all I fully acknowledge that you had an unsatisfactory stay with us as we were unable to answer your questions and requests or optimise communications. Though there is nothing wrongly posted on your invoice, please feel free to contact me if there is anything I can do to show you that we are as unhappy with the bad performance as you are. Cordial regards, Reint General Manager Novotel Eindhoven

Super

Customer review rating 4.3/5

Vanessa Couples - 18/08/2019 AccorHotels review

Super

Dear Vanessa, Thank you for visiting and reviewing us! My apologies for the very late reply, it certainly does not mean that I am less serious about your feedback! I am glad to see we did a super job and I hope we might be able to host you again in the future! Kind regards, Reint General Manager

Nice stop over on a golf weekend

Customer review rating 4.3/5

Paul Friends - 18/08/2019 AccorHotels review

Just a expected

Dear Paul, Thank you so much for visiting and reviewing Novotel Eindhoven! It is always a pleasure to see that we did a good job, but it is even more so when the guest in question knows a little bit more about our hotels and is a valued customer! Hope the experience had a positive effect on your score! Kind regards, Reint General Manager

great stay for familiy with outdoor facilities and room set up with sleeper sofa

Customer review rating 4.3/5

Chris V. Families - 11/08/2019 AccorHotels review

We enjoyed our stay very much and utilised the outdoor pool and table tennis daily. Breakfast was great although cleanliness was not so good in breakfast room with food on the floor from previous night on several occasions. We did not like how much plastic was being used with lots of individually wrapped food items and paper cups in the room we did not like at all.

Dear Chris, Thanks for visiting and reviewing us! I am happy to see we did a good job overall, but will be sure to take your other feedback into account! Actively reducing plastics is on our priority list but sadly some of our suppliers are not that fast. I hope you will have an opportunity in the future to see that we are working on it! Kind regards, Reint General Manager

The Novotel Eindhoven and kind hospitality with very polite and well-behaved characters

Customer review rating 4.3/5

Dr. M. F. J. Families - 11/08/2019 AccorHotels review

Thanks to all of you and appreciate your patience and very cooperative manners. I remember Mr. Lesster, Ms. kim and others who do not remember thei names. Hope all of you the best. M.A. Farboodniay J.

Dear dr. J., Thank you for visiting and reviewing us! We are always happy and proud to see that we did a good job, but even more so when guests actually remember our names. I will be very sure to pass your message and compliments on to the team and the people involved! Kind regards, Reint General Manager

Staying to attend an Event

Customer review rating 4.3/5

Mrs W. B. Families - 08/08/2019 AccorHotels review

Reception Staff very friendly and helpful. Room clean and tidy. Good food.

Dear Wendy, Thanks for visiting and reviewing Novotel Eindhoven! I am happy to see we did a good job and I hope we might see you again in the future! Kind regards, Reint General Manager

Like at home

TripAdvisor rating 4.0/5

620alessandro Business - 08/08/2019 TripAdvisor review

☺️It was amazing !! staff is really friendly, a place to stay. Breakfast and lunch was delicious and service is really ok. Room was clean and also good laundry service. Bar service is also cool. Congratulations

Dear Alessandro, Thanks for visiting and reviewing us! Feeling like home is one of our favorite feedbacks, so I will be sure to compliment my colleagues on a job well done! Until next time perhaps, Reint General Manager

Not as great as you would expect.

TripAdvisor rating 4.0/5

patrickrM4923YA Family - 31/07/2019 TripAdvisor review

We arrived quite late to the hotel having pre booked for a family of 4. The room wasn’t particularly clean, the shower and toilet both needed a good scrub and there were eyelashes all around the sink. The kids bed wasn’t made up and they had only provided 1 pillow for the bed. They had also only provided 1 bottle of water for 4 people. The toilet light was also broken which meant you had to leave the door open, this caused my son to bang his head quite severely on the door knob. I would expect better from the Novotel brand.

Dear Patrick, Please excuse my late reply and be assured that this does not mean that I take your feedback any less serious! You should indeed expect more from our brand, our hotel and my colleagues and I will be very sure to take your review to the team and see what happened and how we can prevent it in the future! Sure, a lightbulb can break when we aren't watching, but having enough pillows and a made bed are basics that we should not be geting wrong. I hope this did not impact your trip too much and that your son is feeling better! Kind regards, Reint General Manager

Good

Customer review rating 4.3/5

Anonymous Families - 27/07/2019 AccorHotels review

Facilities in the hotel were very good. Only complaint was that the receptionist refused to give me a voucher for a complementary drink, normally provided to Silver Club members, when I asked. I received a email prompting me to check-in online however, I was unable to check-in online tiding the link or App.

Dear guest, Thank you for visiting and reviewing Novotel Eindhoven! Please excuse my extremely late reply and be assured that this does not mean I take your feedback less serious! I was happy to read that we did a good job overall, though some things should have been handled better. I am nnew to the team but I will be sure to see what happened with your online checkin and the confusion about the drinks voucher. We gladly offer these extra's to our loyal members and as one of them, you are entitled to it! Hope that you had a good stay despite the delay and discussion and that we might see you again in the future! Kind regards, Reint General Manager
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