Novotel Toronto Centre Hotel 4 stars

TripAdvisor rating 4.5/5 417 reviews
Novotel Toronto Centre
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+ 26 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Free WiFi, ergonomic work space, cable TV

  • Fitness center, indoor pool, hot tub, sauna

  • Range of flexible space suited for any successful meeting

  • 5 minutes to Meridian Hall, St Lawrence Market

  • Union Station trains, subway: 5 minutes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool. Closed for maintenance till july the 04th 2019
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Toronto Centre

45 The Esplanade
M5E 1W2
toronto
canada

Tel: +14163678900

Fax: (+1)4163608285

Contact email

Check-in from 15h00

Check out up to 12h00

  • TORONTO TRANSIT COMMISION :   UNIVERSITY UNION STATION

  • DOWNTOWN TORONTO :  

  • By plane

    PEARSON INTERNATIONAL AIRPORT At 28.49km / 17.7 miles

  • By plane

    TORONTO ISLAND AIRPORT At 3km / 2 miles

  • By boat

    QUEEN'S QUAY At 0.64km / 0.4 miles

  • By boat

    QUEENS QUAY TERMINAL At 0.3km / 0.19 miles

  • By car

    GARDINER EXPRESSWAY/YONGE At 0.3km / 0.19 miles

  • By car

    GARDINER/JARVIS At 0.64km / 0.4 miles

  • By car

    GARDINER/SPADINA At 0.8km / 0.5 miles

  • By train

    UNION STATION At 0.64km / 0.4 miles

GPS :43.646757, -79.374359

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

NEWLY RENOVATED SUPERIOR TWO QUEEN BEDS

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED EXECUTIVE KING ROOM

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED PREMIER EXECUTIVE

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED SUPERIOR KING

  • Max. number of persons: 2
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED SUPERIOR KING ADA

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED SUPERIOR KING ADA ROLL IN SHOWER

  • Max. number of persons: 2
  • Area: From 25
  • Bathrobe

EXECUTIVE JUNIOR SUITE

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

JR SUITE WITH KING BED

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

Our restaurants and bars

CAFE NICOLE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE

Photo non contractuelle / Strictly non binding

Unwind with a cocktail in the intimate atmosphere of the contemporary lobby Lounge. Open daily and serving a diverse bar menu.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 231

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Toronto Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

7,915 reviews

tripadvisor

TripAdvisor Rating 4.5/5

417 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Elegant Hotel

TripAdvisor rating 4.5/5

ddarlenes Family - 16/11/2019 TripAdvisor review

We stayed for a long weekend getaway with our son & his family. Our grandsons were treated like royalty during breakfast. The spread was the best we have ever had at a hotel. And the room, pool, lobby, employees were topnotch. We'd definitely stay there again.

Customer review rating 4.3/5

Anonymous Business - 14/11/2019 Confirmed reviews AccorHotels

Your evening bar tender is awesome. Great skills and caring customer service.

Great

Customer review rating 4.3/5

Mp Business - 14/11/2019 Confirmed reviews AccorHotels

Comfortable and conveniently located.

No TV. Toiletries taken.

Customer review rating 4.3/5

William M. L. Business - 14/11/2019 Confirmed reviews AccorHotels

I stayed three nights - Monday, Tuesday & Wednesday. On Monday evening, there was no TV. I was told that it was out in the entire hotel. On Wednesday, someone (presumably housekeeping) took my razor, shaving cream and shampoo. I left them in the shower because I intended to use them on Thursday morning.

Impeccable service and very convenient spot

TripAdvisor rating 4.5/5

infoW7215UE Business - 14/11/2019 TripAdvisor review

A bit expensive if you're not used to Toronto prices but excellent destination when you have business nearby. I recommend it to my relatives. It was my second time there and not the last. I really appreciate being able to bring my dog with me.

Dear infoW7215UE, We are so glad to hear that you will visit us again and recommend us to your relatives! As a pet-friendly hotel, we totally understand pets are family members and that we cannot leave them behind. Thank you again for staying with us. We look forward to your next trip in Toronto! Best regards, Khoa T. Front Office Manager

Clean, Great Location, Great Gym, Spartan Rooms

Customer review rating 4.3/5

Sf_frank Solo - 13/11/2019 Confirmed reviews AccorHotels

I had a nice stay at the hotel. The room was very clean but a bit sparse in terms of amenities and also asetheically. But it's modern and clean and I enjoyed it. The fitness centre is very nice, lots of weights and cardio equipment, also very clean.

Customer review rating 4.3/5

John H. Business - 13/11/2019 Confirmed reviews AccorHotels

Limited exposure to the hotel’s amenities given my own schedule. Quite satisfied with the room.

very accommodating

Customer review rating 4.3/5

Colleen W. Friends - 13/11/2019 Confirmed reviews AccorHotels

The front desk staff were very accommodating from our check in to breaking down our billing so numerous people could pay for the bill. Storing our luggage, and very friendly. Would highly recommend this hotel. Perfect location for restaurants and walking distance to union station etc.

Great accommodations; very good banquet staff!

Customer review rating 4.3/5

Kathie K. Business - 13/11/2019 Confirmed reviews AccorHotels

Very comfortable bed and nice amenities. Meeting space was very nice, and the banquet staff are superb!

Our 50th Anniversary weekend was Fantastic, Thanks for making it Special.

Customer review rating 4.3/5

Arlene A. T. D. Couples - 13/11/2019 Confirmed reviews AccorHotels

Everyone we spoke with was super polite and accommodating. Our entire 50th Anniversary weekend was super from beginning to end. The staff really bent over backwards to make our stay exceptional in every way.

Dear Mrs and Mr. D., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Paul R - Manager, operations
Customer review rating 4.3/5

Anonymous Business - 13/11/2019 Confirmed reviews AccorHotels

Friendly service, clean rooms, nice atmosphere.

Great

Customer review rating 4.3/5

Bob H. Couples - 12/11/2019 Confirmed reviews AccorHotels

Very clean.Staff was very helpful.Snack both at reception awesome.In house resturant very good.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul R - Manager Operations

Terrible

Customer review rating 4.3/5

William P. Families - 12/11/2019 Confirmed reviews AccorHotels

Absolutely terrible

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Once you booked the Novotel Toronto Centre you received a confirmation by email with the details of your rate. You received a preferential rate for CAA/AAA members. After reviewing the details of your reservation I can affirm that the price on your confirmation match the amount you paid for your stay with us. We appreciate your sharing your concerns and it is our hope that you will Novotel Hotels an other opportunity to serve you better. Sincerely, Paul R - Manager, Operations

Room was uncomfortable it was too warm. Toilet smelled of piss.

Customer review rating 4.3/5

Colin A. Couples - 12/11/2019 Confirmed reviews AccorHotels

Room was uncomfortable it was too warm. Toilet smelled of piss.

Dear Colin A., Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with our Housekeeping management team and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khoa Truong Front Office Manager

Beautiful hotel and very clean!

Customer review rating 4.3/5

Jasmine Families - 12/11/2019 Confirmed reviews AccorHotels

We had a great stay! Beautiful hotel and everything was very clean. Would absolutely stay here again.

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul R - Manager, operations

Impressive

Customer review rating 4.3/5

Joserp Solo - 12/11/2019 Confirmed reviews AccorHotels

Never expected how clean and neat the hotel. Plus very courteous receptionist. Very cozy place and near a lot of good restaurant in the neighbourhood - good location.

Dear Joserp B., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback, we are delighted we surpassed your expectation in terms of cleanliness :-). I will share your comments with our Housekeeping Team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

Our stay was comfortable and very restful.

Customer review rating 4.3/5

Deborah O. Couples - 12/11/2019 Confirmed reviews AccorHotels

Each staff member we encountered was courteous and polite. The rooms were quiet with soft bed linens and supportive mattress. The bathroom was spacious and well-appointed. The breakfasts we enjoyed on both mornings were healthy and delivered without much wait time.

Dear Deborah O., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team.We are delighted you enjoyed our linens we just recently started using a new supplier and getting this kind of feedback is exactly what we are looking for to make sure we have made the right choice for our guests! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

VERY GOOD THE ROOMS WERE CLEAN AND IT NICE AND QUIET.

Customer review rating 4.3/5

Don G. Friends - 12/11/2019 Confirmed reviews AccorHotels

EVERYONE WAS VERY PROFESSIONAL AND COURTEOUS

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul R - Manager, Operations

Great location, great service

Customer review rating 4.3/5

Marc P. Business - 11/11/2019 Confirmed reviews AccorHotels

Great location, great people and great amenities.

Dear Marc P., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

All needs were met though I am not a demanding person

Customer review rating 4.3/5

Anonymous Families - 11/11/2019 Confirmed reviews AccorHotels

Lovely room, appreciated attempt to go green , staff courteous and helpful. Comfortable lobby while waiting for visitors.

Dear Toby M., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms
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