Hotel - Novotel Toronto Centre
Novotel Hotel Novotel Hotel

Novotel Toronto Centre Hotel

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4.0/5 2,248 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 170.05 CAD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Outdoor sports
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 262 rooms
  • 256 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 100 family rooms
  • 16 connecting rooms
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Ice machine
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Radio in room
    • WiFi in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Crib on request
    • Web TV
    • Pay per view channel(s)
    • Telephone
    • Direct dial telephone
    • Satellite/cable colour TV
    • Video games on TV in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 4,255 reviews

Our guest reviews for Novotel Toronto Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,248 reviews
AccorHotels certified review
C M. Families - 18/02/2018
« Mr M. And from the UK port for my »

Ok

AccorHotels certified review
Anonymous Business - 18/02/2018
« Customer services was terrible and need to be worked »

The main desk was not welcoming and was not respectful, cold environment. The next day, I called to inquire about the payment method, and the service while on the phone was not a way to treat someone on the phone. The conversation was very degrading and in respectful toward me, the custumer.

AccorHotels certified review
Anonymous Business - 16/02/2018
« Poor maintenance and housekeeping »

The checkin clerk had to process my credit card on paper on a mechanical device, as the card reader wouldn't work, and "sometimes doesn't work". There was no hair conditioner in the washroom, and there was a used bar of soap in the shower.

AccorHotels certified review
Mark P. Families - 15/02/2018
« We had a great stay! »

My son and I stayed there as we were in TO to watch a couple of Leafs games. Friendly staff at both check in and in the restaurant/bar, very helpful and professional!

AccorHotels certified review
Peter S. Business - 15/02/2018
« Wonderful Hotel! »

Great stay, staff were excellent and attentive. I will be back again soon.

TripAdvisor review
Family - 15/02/2018
« Novotell Toronto Centre »

The Novotel Toronto Centre is our preferred hotel in Toronto. It is a great hotel, and handy to everything we like to do while in the city. The staff is friendly staff and efficient. The rates are reasonable. We recommend the downtown Novotel to all our friends.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your 5-star review, Randy. We're honored to be your preferred hotel in Toronto. We're so glad our staff was friendly and efficient and that our downtown location was convenient for your planned activities. Thank you for your recommendations, we appreciate it. We look forward to welcoming you back.

AccorHotels certified review
Anonymous Business - 14/02/2018

The front desk team members were very engaging and quick to check me in. The room was clean. The French gentlemen was very pleasant and helpful.

AccorHotels certified review
Kaptin Couples - 14/02/2018
« Great stay »

I had a great stay and the bed was super comfy.

AccorHotels certified review
Sue G. Families - 14/02/2018
« Overall stay was good, a few things were disappointing. »

Saturday morning the construction was so loud my daughter thought someone was banging on her door. They were told Friday there would be no construction on Saturday. :( It would have been nice to know pool was closed before traveling. We brought our swimsuits, coverups and pool shoes. We were told we could use pool at another location. It was freezing outside. I checked into our second room on Saturday, the man at front deck was very rude.

AccorHotels certified review
Prm Business - 13/02/2018
« Great hotel, great service, great location »

The hotel was was beautifully designed, the staff was polished, poised, and very customer focus. The meeting rooms were well set up and the associated food and beverage was excellent from a diverse selection and in regards to quality. The hotel room was quiet and well designed, well heated (perhaps a bit too warm) and quite comfortable.

AccorHotels certified review
Derrick S. Couples - 13/02/2018
« Starnge »

Not satisfied with a few things. Being told I need to provide my email followed by a bunch of spam email. Not being told about a$75 deposit which I still haven't received back after I've been told it's been processed. Why am I filling things out on paper when I arrive? Is it not 2018?

AccorHotels certified review
Anonymous Business - 12/02/2018
« Short »

the food at the reception was good, the bed was springy

AccorHotels certified review
Xiaohong S. Business - 12/02/2018
« Client Service Executive »

Pretty good

AccorHotels certified review
Siobhan G. Couples - 12/02/2018
« 7.30 wake up due to maintance work »

Overall the room was ok but for the maintenance work. Room could do with some more light as room looked very dull, not sure wall colour helped. Bed comfy and bathroom good. We were very unhappy about being woken up on both mornings of our stay by loud banging, 8.20 on 09/02/18, didn’t report as thought it a one off, but also woken by loud banging 7.30!! on 10/02/18 ‘‘this was especially annoying as we had a late flight home that day. I appreciate you need to carry out maintenance, but as the hotel was hardly fun, if your aware of this work, allocate us a room that would have cost us the least inconvenience, or ensure this kind of work is carried out at a more convenient time for your guests.

AccorHotels certified review
R.g. Business - 12/02/2018
« Met basic needs. »

Met my basic needs as was close to meeting location (within walking distance). Noticed that there was no conditioner but was able to call down and had it delivered right away. No replenishment the next day with either shampoo, conditioner or bars of soap. Not earth shattering, but expected at least new bar of soap.

AccorHotels certified review
Anonymous Business - 12/02/2018

It was disastrous I booked 5 nights only stayed one night

AccorHotels certified review
Lisa C. Families - 11/02/2018
« It would have been nice to know that the pool was closed. »

we booked a night with our childern. Our kids were so excited to to go for a swim but the pool was closed and no one informed us that the pool was close during our booking nor could this information be found on the web site. If we would have known the pool was closed we would not have stayed there.

AccorHotels certified review
Anonymous Business - 11/02/2018

Would have liked a fridge in room

AccorHotels certified review
Anonymous Families - 11/02/2018
« A comfortable stay in downtown Toronto. »

Our room was great clean and quiet. Guest services were excellent. Direction from parking to elevator were difficult.

AccorHotels certified review
Mr C. B. Solo - 10/02/2018
« Relaxed and comfortable. »

Really enjoyed my stay, the rooms do seem outdated but this is being addressed. Staff were friendly and attentive. Restaurant had a great ambience and the food delicious.

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