Novotel Zurich Airport Messe 4 stars

Customer review rating (ALL Rating) 3.5/5 1,099 reviews

Novotel Zurich Airport Messe - Image 1
Novotel Zurich Airport Messe - Image 2
Novotel Zurich Airport Messe - Image 3
Novotel Zurich Airport Messe - Image 4

Description

Hotel extras

  • Tram connection to the airport or Messe Zurich

  • Direct connection to the airport and the city center

  • Overnight stay for 2 children in parents' room included

  • Hotel sauna and fitness area with roof terrace

  • 24-hour room service included

Our accommodation(s)

Hotel location

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

GPS:47.425942, 8.559362

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

GOURMETBAR

Take a break and indulge yourself in the GourmetBar at the Novotel Zurich Airport Messe. Enjoy a varied selection of regional and international dishes that regularly include seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  1,099 reviews

TripAdvisor Rating  3.5/5  1,473 reviews

Perfect overnighter!

Customer review rating 5.0/5

Sean Friends - Confirmed reviews ALL

Had a 19hr layover and came into the city for the afternoon/evening. This Novotel was perfectly situated and exactly fit my needs!

Dear Mr M., Thank you for your positive review, we appreciate it. We are delighted to hear that our strategic location was perfectly suited to your needs during your layover. Our proximity to the city and direct tram connections are indeed designed for the convenience of our guests. It's wonderful to know that you found our hotel to be an ideal spot for your travels. We look forward to a return visit from you in the future. Best wishes, Monica Moya Amengual, Front office Manager

Near the Airport

Customer review rating 2.5/5

Leonardo O. B. Solo - Confirmed reviews ALL

In 2018 i was booked on this hotel. It was wonderful, seemed a 5 star. Even it was more expensive than others i chose it again. To my surprise it was all different. Low level compared with what it was. Even to ask for heating my coffee in the loby the first answer was no we can't. Only one guy in the reception, seeming overloaded. The breakfast was also poorer than it was. I wont be booking there again.

Dear Mr B., Thank you for your feedback. We are pleased to hear that our proximity to the airport was convenient for you on your previous visit. It's disheartening to learn that your recent experience did not meet the high standards we strive to uphold, and we truly apologize for any discomfort you may have felt. Our team is committed to providing outstanding service, and it seems we fell short during your stay. We are currently in the process of planning a full renovation to enhance our facilities and guest experience, and we hope this will address some of the concerns you raised. Regarding our staff's response at the lobby, we will remind our team of the importance of being accommodating and helpful at all times. Please rest assured that your comments regarding the breakfast and room entry incident have been noted and will be reviewed with our staff to ensure we maintain our commitment to guest privacy and satisfaction. We hope to welcome you for an improved experience in the future. Best regards, Monica Moya Amengual, Front office Manager

Bonne chambre - No room service

Customer review rating 2.5/5

Xavier Business - Confirmed reviews ALL

Hotel is ok No room service No real dinner option

Dear Mr M., Thank you for commenting on your stay. We're pleased to hear that you found the room to your liking. Our team is proud to provide comfortable accommodations for our guests. However, we regret to hear there were inconsistencies between the reception and the restaurant services. While we don't offer room service, we hope our on-site GourmetBar, with its selection of regional and international dishes, provided a suitable dining option for you. We also have a full renovation planned for 2024, which we anticipate will enhance all our facilities and services. We are looking forward to welcoming you again. Best wishes, Monica Moya Amengual, Front office Manager

Good stay

Customer review rating 5.0/5

S. P. Business - Confirmed reviews ALL

Matei at reception did an excellent job - checking me in quickly. Greeting me the next stay one week later with my name :-)))) And staying calm and friendly even with impatient guests. And found my mobile - informed me again - want to say a BIG THANK you to such nice service! Gerne wieder

Dear Ms. S., Thank you for taking the time to leave your review. We are thrilled to hear that Matei made such a positive impact during your stay, providing quick check-in service and personalized attention. Our team prides itself on delivering exceptional service, and Matei is a shining example of that commitment. We're also delighted you enjoyed our convenient location, providing easy access to the city and airport via the nearby tram station. Additionally, our fitness centre, terrace, and the overall modern amenities of our hotel are designed to enhance the comfort and enjoyment of your stay. We note your witty remark about champagne and appreciate your light-hearted feedback. It's always our aim to provide a memorable experience that delights our guests. It would be a pleasure to welcome you again. Best regards, Monica Moya Amengual, Front office Manager

ideal hotel for short stay and business

Customer review rating 4.0/5

Jan Friends - Confirmed reviews ALL

This hotel is getting a makeover. The updated rooms have a nice design, good bed, large smart tv. The bathroom is good, although the position of the toilet isn't very comfortable.

Dear Jan, We appreciate the time you took to provide this review. We're delighted to hear that you appreciated the design and comfort of our updated rooms, as well as the large smart TV. It's also gratifying to know that our proximity to the tram line provided convenient access to your destinations. We take note of your comment regarding the positioning of the toilet in the bathroom. Our ongoing renovations aim to enhance guest comfort and we hope that future improvements will align more closely with guest expectations. Rest assured, we are committed to offering a pleasant and satisfying stay for all our guests. We hope that you will return on a future occasion. Best regards, Florian Kretzschmar, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 705 reviews 8.6/10 Location
  • 1,012 reviews 4.2/10 Room
  • 811 reviews 6.5/10 Service
  • 16 reviews 8.1/10 WiFi
  • 525 reviews 2.7/10 Cleanliness
  • 405 reviews 4.5/10 Comfort
  • 312 reviews 6/10 Breakfast
  • 290 reviews 2.8/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Glattpark