Hotel - Novotel Gent Centrum
Novotel Hotel Novotel Hotel

Novotel Gent Centrum Hotel

4.0/5 1,439 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Boat excursions
  • Other sports activities
    • Bicycles rental
    • Outdoor sports

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 117 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,559 reviews

Our guest reviews for Novotel Gent Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,439 reviews
Simon P. Couples - 11/10/2018 AccorHotels certified review
« Great location great experience »

Great experience, we did online check in so when we arrived our key to our room was ready for collection. Reception staff were very informative and friendly and we were given a city map and tour guide which was really helpful. All great staff from housekeeping to bar and restaurant couldn’t have been more helpful, friendly or attentive. We will certainly return to this hotel if and when we re visit Ghent.

Guest Business - 10/10/2018 AccorHotels certified review
« Awesome experience »

Food and rooms are excellent and hygiene. We really enjoyed our stay in your hotel.

Louise M. Business - 10/10/2018 AccorHotels certified review
« Confortable »

The room was clean and tidy, the facilities were good and the bed was good too. I asked for a quiet room and I got one, so that was good. I did the online check in prior, but when I arrived there wasnt at system, that was one fault. The breakfast said was included, but at list said, excluded, what cause a little stress but at end was. The breakfast at first day - Monday - was excellent! Fresh orange juice, fresh fruits and good options in cheese. On Tuesday, no cheese, the juice was concentrate and the fruits were all "green", no way could eat when they are like this. On Wednesday, we decide to try again but was still "basics", no extra cheeses, the juice and bad fruits...

Kaylan M. Business - 04/10/2018 AccorHotels certified review
« Not good »

I don't feel the urge to stay again. There were insufficient amenities in the bathroom, the bed was hard as a rock, an ironing board would not be delivered to my room (I had to go get it myself). There are other hotels around that have the same price but better service.

Anonymous Business - 01/10/2018 AccorHotels certified review
« european meeting in Ghent »

We went in Novotel Ghent for a 2 days meeting . The hotel was very confortable and we enjoy our staying. Also breakfast was very good, with a lot of fresh food and specialities. The spaces for the meeting were very elegant and well lightened. The coffee break and lunch points were very nice and full of delicious things.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabina m., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Imad B. Business - 28/09/2018 AccorHotels certified review
« Good location and nothing else »

It was a bad experience in Gent, I will never stay at the same hotel, beds are not comfortable at all, toilets very tight, rooms not well isolated we can hear noises from neighbours room, breakfast was a snack

Joni Business - 27/09/2018 AccorHotels certified review
« Best night in Gent »

Hotel it self have excellent spot in Gent "heart of Gent" Staff was very friendly, It felt like that customer was important as an individual. Certainly i will stay the nights next time when i come back to meet our company co-partner.

Mal Couples - 27/09/2018 AccorHotels certified review
« Great central locatio »

No problems. Staff all friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malcolm R., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Anonymous Couples - 26/09/2018 AccorHotels certified review
« Very good experience »

We spent 4 nights at Novotel Gent. Good & comfortable room, good cleaning, friendly & efficient front desk.

A. R. Business - 25/09/2018 AccorHotels certified review
« Very Very good »

The check in and the check out were very smooth . The cleaning maid was very helpful and attentive. The only remark is that the water pressure at the shower was very low , we complained several times but it was not fixed , although we were offered another room , but since we stayed only several nights and were busy during the day , it was not realistic.

S. G. Couples - 22/09/2018 AccorHotels certified review
« Centrally located and accommodating. »

It was great to be so close to Gent's central area, where many of the attractions and restaurants are located. Room was a solid four stars.

Miren Couples - 20/09/2018 AccorHotels certified review
« Very well located, clean and comfortable. Nice staff. »

We enjoyed our stay. The hotel is very well located, the room is nice and big and the bed is very confortable. There is a hairdryer which I appreciate because I travel light. You can make yourself a cup of tea or coffee and there is a small fridge. The sink didn’t run smoothly.

Tony L. Families - 19/09/2018 AccorHotels certified review
« Great location and excellent staff »

The location was absolutely perfect for exploring the city of Gent, everything was within walking distance. The staff were truly excelllent both front of house, in the breakfast area / dining area, and nothing was too much trouble. The paid particular attention to ensuring the various breakfsat dishes were replenished without people asking.Just as importantly, they cleared the tables in a very quiet but efficient manner. We would definately recommend this hotel to anyone and everyone who have asked about our trip in Northern Europe.

Maria H. Couples - 19/09/2018 AccorHotels certified review
« European Tour 2018 »

We love staying here. The rooms are spacious, and quiet, the staff always extremely helpful and knowledgeable about Ghent. Really nice cocktail bar that serves excellent food. (the wines are really good). You can sit in the courtyard to have a drink by the pool,the only one in a hotel in Ghent I believe. Great for children and adults alike. There is also an activities corner for the children inside the lobby. Very central. If you are going to the lovely Christmas market it starts right outside the front door. Best to book a room that includes a parking space as this reduces the cost of parking. Very nice breakfast room with a good selection of hot and cold foods. Going back in December. Would not bother staying anywhere else. Highly recommended.

Couples - 19/09/2018 TripAdvisor review
« Gent vor 24 h »

The hotel is situated well in the center and everything is accessible on foot.The annexed restaurant but inside the hotel offers only copious dishes. One or two hot soups (vegetables, broth) would be welcome on the card.

H. G. Families - 18/09/2018 AccorHotels certified review
« Enjoyable weekend In Ghent »

Good location nice facilities nice bar hotel needs to be maintained better or refurbished as it seems outdated When will my Accor points be updated?

Ha… Families - 16/09/2018 AccorHotels certified review
« Always happy to return to this hotel. .... »

We are a party of 2 families - staying now the 3rd time in this hotel at the end of the kids' summer vacation. Reception: nice as usual - however one student-receptionist was REALLY rude in her answers (probably she does not realise it herself). Special thanks to Lara for her problems solving skills. THANK YOU. Bar-nice Breakfast: nice breakfast - sometimes a bit crowded Rooms - we really love the suites - spacious. The upper suite has a small balcony allowing to enjoy the sunshine. Good quality of sleep. Bathroom: nice shower (bit low on water pressure). The hotel has a terrace with swimming pool - really nice. Sauna / steam bath are also nice. We will come again next year.. Looking forward to it.

Graham R. Couples - 14/09/2018 AccorHotels certified review
« Good value central location hotel »

We liked that the hotel was in the centre and had parking. Check in was easy and the staff were friendly, saying hello each time we walked past. The rooms were clean and we thought good value for money.

Emma C. Families - 13/09/2018 AccorHotels certified review
« Great stay in the centre of Gent »

Very friendly staff, good rooms if a little dated - but they were very clean so not really a problem. It was a real bonus having an outside pool and terrace area - made for a very relaxing stay

T. Couples - 13/09/2018 AccorHotels certified review
« Excellent »

Clean friendly and in a fantastic location good parking safe and secure

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