Novotel Gent Centrum Hotel 3 stars

TripAdvisor rating 4.0/5 1,528 reviews
Novotel Gent Centrum
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+ 23 Services
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Room 1

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Hotel extras

  • Spacious room in the middle of the historic center & free WIFI

  • Lavish breakfast with bread display & local products

  • Cosy Gourmet Bar with local specialties & homemade burgers

  • Outside swimming pool & fitness area with new machines

  • Daylight meeting rooms & dedicated teams

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Boat excursions
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Gent Centrum

Hoogpoort 52
Postadres : Goudenleeuwplein 5
9000
gent
belgium

Tel: +3292939002

Fax: (+32)9/2243295

Contact email

Check-in from 14h00

Check out up to 12h00

  • BLAARMEERSEN :   38 GOUDENLEEUWPLEIN

  • DAMPOORT STATION :   3 GENT CENTRUM 1

  • Wondelgem Evergem :   1 GENT CENTRUM 1

  • By plane

    BRUSSELS NAT. AIRPORT At 55km / 34.38 miles

  • By helicopter

    ZAVENTEM At 55km / 34.38 miles

  • By car

    GENT ANDERE RICHTINGEN At 4km / 2.5 miles

  • By car

    GENT CENTRUM At 2km / 1.25 miles

  • By train

    DAMPOORT At 1km / 0.63 miles

  • By train

    ST PIETERS At 5km / 3.13 miles

GPS :51.054213, 3.723646

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. Tasty dishes are prepared with fresh ingredients. The Gourmet Bar offers delicious snacks, quick meals and seasonal specialities. Healthy and balanced food in a friendly and relaxed atmosphere. Children have their own menu.

Superior room with one double bed - no parking space included

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior room with one double bed and one sofa bed - no parking space included

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Executive Room with one double and one sofa bed - no parking space included

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior room with one double bed - discounted rate on the car park.

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Junior Suite - no parking space included

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

GOURMETBAR

Type of cuisine: International

Gourmet Bar is the heart of our hotel. A place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Gent itself.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR

Photo non contractuelle / Strictly non binding

At Gourmet Bar we believe in business ànd pleasure and therefore this is the meeting place of Ghent. With his casual atmosphere, GourmetBar is the perfect setting for everyone, for every moment of the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 120 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Gent Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,269 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,528 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.3/5

Anonymous Business - 12/06/2019 AccorHotels certified review

Room was comfortable and clean. One think that was disturbing - in the first day I had a bottle of water in the fridge. In the next days I didn't have any water in the room. This was annoying because I thought (and also heard that this was the case in another room) that I'll have water.

Helpful staff, spacious & comfortable room

Customer review rating 4.3/5

Alayne A. Solo - 08/06/2019 AccorHotels certified review

Very obliging and friendly staff who helped find a doctor on a Friday afternoon. Spacious, comfortanke room. Generous buffet breakfast.

very bad service, shoddy room and noisy works at 6am

Customer review rating 4.3/5

Cate Business - 08/06/2019 AccorHotels certified review

not good. and I sent you a mail complaining and you have not even bothered to answer!!!

Dear Mrs. B., Thank you for your email and review. I’m sorry to hear that your stay didn’t run as smoothly as it should have and want to thank you for providing me with the feedback. We will talk to the building company as we had an agreement with them that works wouldn’t commence before 8am and noise would limited until 9am; though obviously this wasn’t respected. We’re sorry to hear there were also issues at check out and with the opening times of the bar, which understandably, only added to a feeling of disappointment. I’ve therefore decided to add 4000 additional Le Club points to your Le Club card, which is the equivalent of 80 euros, to be spent in any of the Accorhotels participating in the program. We hope that this gesture of goodwill will help keep your confidence in Accorhotels, Kind regards, Petra DE MEYERE, General Manager
Customer review rating 4.3/5

Vegard L. Business - 05/06/2019 AccorHotels certified review

Very cosy and nice hotel and very friendly employee

Great location

Customer review rating 4.3/5

Ls Families - 05/06/2019 AccorHotels certified review

The hotel is in a great location easy to get to from the station and the tram. It’s very close to lovely restaurants and a walking distance to the shopping streets.

Great location

Customer review rating 4.3/5

Cidi Families - 03/06/2019 AccorHotels certified review

Hotel perfectly located to explore the city Very speedy and professional check-in Rooms clean and spacious Great overall service.

Great location but not a good deal

Customer review rating 4.3/5

Anonymous Business - 31/05/2019 AccorHotels certified review

Average

The facility, staff, location, and breakfast were excellent.

Customer review rating 4.3/5

Bill C. Business - 31/05/2019 AccorHotels certified review

I enjoyed my stay there very much.

Dear Bill C., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Amazing hotel

TripAdvisor rating 4.0/5

VelduPhilippines Business - 31/05/2019 TripAdvisor review

This hotel is very conveniently located in the center of Genth. The rooms are big and very comfortable and the staff was very very nice. It is a few meters away from very nice place... I will for sure come back.

Vlerick Ghent and Novotel Gent Centrum : geweldige combi !

Customer review rating 4.3/5

Gery E. Business - 26/05/2019 AccorHotels certified review

As a platinum member, I was upgraded to the executive room, which was very spacious and comfortable to work at the same time. Bathroom was clean and all extra's were in place. The bed offered me a good sleep, and the breakfast was well balanced with many choices. Overall, a very pleasant stay !

Dear Gery E., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Vlerick Ghent & Novotel Gent Centrum Great Combination !

TripAdvisor rating 4.0/5

Explore18815536182 Business - 26/05/2019 TripAdvisor review

as a platinum member, I was upgraded to the executive room, which was very spacious and comfortable to work at the same time. all facilities in place, and a great breakfast to start the busy day. a memorable stay, especially since the staff was very nice, friendly and helpful ( assisting with the Ghent map, for example ).

Great shared space! Rooms could use some color. Staff were quite helpful

Customer review rating 4.3/5

Len Business - 20/05/2019 AccorHotels certified review

The title says it best: - staff were quite helpful, I needed assistance and found the staff to be prompt in providing help and they solved my issue - the shared space and the central courtyard are fantastic, well cared for, fun, unique and little something for everyone - the rooms could use some color, they were clean and neat but it felt like a hospital room.

Dear leonard h., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Excellent stay, very attentive and helpful staff, great room.

Customer review rating 4.3/5

Stuart Business - 17/05/2019 AccorHotels certified review

Excellent stay, very attentive and helpful staff, clean, quiet and very well appointed and maitained rooms.

Dear Mr Stuart P., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

The reddish guy in the reception was awesome!

Customer review rating 4.3/5

Karla M. Families - 16/05/2019 AccorHotels certified review

He was helpful, kind and friendly, thank you so much !

Dear Karla m., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

A HOTEL WITH A CUSTOMER FOCUSSED PHILOSOPHY

Customer review rating 4.3/5

Luis R. Solo - 15/05/2019 AccorHotels certified review

This was the third time that I have stayed at the hotel and each time the standards have not dropped, be they related to the accommodation or the service offered by all staff

Dear Luis R., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Excellent

Customer review rating 4.3/5

Jean-luc L. Business - 15/05/2019 AccorHotels certified review

Everything was good ! Room was clean, I was feeling welcomed

Dear Jean-Luc L., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Agreable

Customer review rating 4.3/5

Anonymous Business - 10/05/2019 AccorHotels certified review

Agreable

Madame C., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Gent Centrum. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs, Kurt Huijzers

Location to city center great, but other than that, a mediocre hotel

Customer review rating 4.3/5

Anonymous Business - 08/05/2019 AccorHotels certified review

bed and pillows uncomfortable, and room was very noisy everyday starting at 7am. Breakfast buffet choices limited, and the logistical set up of the food and beverages was worse I have ever seen

Comfortable stay with helpful staff

Customer review rating 4.3/5

Sarah W. Couples - 08/05/2019 AccorHotels certified review

Comfortable and spacious room, good choice of breakfast and helpful staff

Dear Sarah W., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers

Perfect location with good friendly service

Customer review rating 4.3/5

Stephen W. Friends - 08/05/2019 AccorHotels certified review

I was in a group of 6. We found the rooms perfectly pleasant, the lobby was lovely and spacious with plenty of light. Most of all the staff were excellent. The service was spot on and we were all most grateful. Would highly recommend this hotel!!

Dear Stephen W., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurt Huijzers
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