Hotel - ibis Duesseldorf Hauptbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Duesseldorf Hauptbahnhof Hotel

4.0/5 1,144 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 58.00 EUR Non member rate
From 58.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

Look forward to a great night's sleep in your comfortable Sweet Bed by ibis bed: Almost all of the 166 soundproofed, air-conditioned rooms face the quiet inner courtyard. Room amenities include free WIFI and TV with a wide range of Sky channels.

  • 166 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,753 reviews

Our guest reviews for ibis Duesseldorf Hauptbahnhof

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,144 reviews
C B. Solo - 05/08/2018 AccorHotels certified review
« Good relaxing break »

Very friendly staff and remembered me from a previous visit. the air conditioning in the rooms was very welcome during this hot spell of weather. The breakfast had a good selection of food and was very relaxing.Over all a nice hotel with very pleasent staff and will stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Hartmann Assistant Manager

Jk Business - 03/08/2018 AccorHotels certified review

The standard of the hotel is poor, way too old and the price for the room not ok. There was also construction work going within the building, which makes working and phone calls during the day worthless.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr K., ich danke Ihnen recht herzlich für Ihren Aufenthalt in unserem Hotel und dass Sie sich die Zeit genommen haben, uns über Ihre Eindrücke und Erfahrungen zu berichten. Wir setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Leider musste ich feststellen, dass Sie mit unserer Dienstleistung nicht ganz zufrieden waren und Sie mit einer anderen Erwartungshaltung das Zimmer im ibis Hotel Düsseldorf Hauptbahnhof gebucht hatten. Sie finden den Hotelzustand als renovierungsbedürftig. Erst 2013 haben wir den komplett öffentlichen Bereich neu renoviert. Die Hotellbetten wurden ebenfalls in 2013 durch das „sweet bed by ibis Schlafkomfort“ ausgetauscht. Wir sind stätig bemüht unsere Zimmerqualität aufrecht zu halten und arbeiten auch zukünftig an der Modernisierung. Zudem reklamierten sie den zum Zeitpunkt ihres Aufenthaltes stattgefundenen Baulärm. Leider wurden wir durch die Bauaufsichtsbehörde kurzfristig aufgefordert, eine Brandschutzmaßnahme im ersten Obergeschoss durchführen zu lassen. Diese Maßnahme fand zum Zeitpunkt ihres Aufenthaltes statt. Die Baufirma wurde explizit darauf hingewiesen, dass lärmintensive Arbeiten in die Zeiten 10-18 Uhr durchzuführen sind. Für die entstandene Ruhestörung entschuldige ich mich bei ihnen in aller Form und versichere ihnen, dass dies kein Regelzustand im ibis Hotel Düsseldorf Hauptbahnhof ist. Denn natürlich sind wir daran interessiert, sie als zufriedenen Gast bei uns zu halten. Als kleine Entschädigung möchte ich ihnen gerne 1.000 Sonderpunkte auf ihrem LeClub AccorHotels Treuekonto buchen. Diese Punkte können sie u.a. gegen Wertgutscheine tauschen und bei ihrem nächsten Aufenthalt in einem AccorHotel weltweit einlösen. Sehr geehrter Herr K., ich würde mich sehr freuen, wenn Sie meine Entschuldigung akzeptieren, ich eine positive Rückmeldung von ihnen erhalte, so dass ich die Punkte auf ihrem Konto buchen darf. Bei weiteren Fragen oder Wünschen stehe ich Ihnen gerne zur Verfügung und von ihnen zu hören. Mit GASTfreundlichem Gruß ibis Hotel Düsseldorf Hauptbahnhof Gordon Kleebaum General Manager www.ibis.com/0793 - www.ibis.com/1443

Ward S. Couples - 30/07/2018 AccorHotels certified review
« Dusseldorf HBF Ibis - Convenient and Clean »

At the end of a long trip, it was great to have the hotel be right inside the bahnhof! The room was clean and comfortable - obviously convenient to the bahnhof for our trip to the flughafen. Great value and would choose again.

Moshe I. Business - 28/07/2018 AccorHotels certified review

All at the hotel is o.k. espatialy the exselant stuff , only the aircondition is realy not functioning as aircondition , it is only ventilation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I., Thank you for taking the time to tell us about your experience at the ibis Duesseldorf Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastian Hartmann Assistant Manager

Deb Couples - 28/07/2018 AccorHotels certified review
« Fine »

Basic but clean, friendly staff, easily accessible. Fire alarm at 1:30 was frustrating but hardly your fault.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D., We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry about the fire alarm at night. Unfortunately, a smoke detector has issued a false alarm. We hope you could still sleep well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Hartmann Assistant Manager

Prem Business - 26/07/2018 AccorHotels certified review
« Ok for short stay »

Next to Dusseldorf main station. Clean room and bathroom. Aircon was a blessing as temperature was 37c. However no water or tea/coffee making facilities. Staff at reception were polite and helpful. WiFi was slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Hartmann Assistant Manager

Anonymous Couples - 26/07/2018 AccorHotels certified review
« Mr »

Very convenient for transport links, seeing Dusseldorf easy checkin/checkout Room clean and functional staff friendly Computer with printer great for printing boarding passes

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Hartmann Assistant Manager

Isaac Couples - 25/07/2018 AccorHotels certified review
« Very useful ubication! »

Good place where to overnight before going to airport. Staff friendly. But some facilies are old and rooms smell to much to smoke.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alberto, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Hartmann Assistant Manager

Name Business - 25/07/2018 AccorHotels certified review
« Great P. - AC could be colder though »

Great location, but damn when you have a heat wave that AC doesn't cut it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately, the weather was so hot the last day that our air conditioning was running at full speed and we got the best out of it. Hopefully you could still sleep well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Hartmann Assistant Manager

James F. Couples - 24/07/2018 AccorHotels certified review
« Great Place to Stay »

We have stopped at this hotel at least ten times, and each time the staff have been very friendly and helpful. The hotel is situated in the main train station and is convenient for getting around Dussledorf on the underground, or for visiting other cities in the area such as Cologne. There are places to eat and drink in the train station and nearby. There is also breakfast available in the hotel, and a bar area which is nice. There is also access to a computer and printer, which is great when you need to print out our boarding passes if you can't check in before you leave. All in all this is a great place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Hartmann Assistant Manager

Solo travel - 19/07/2018 TripAdvisor review
« Friendly staff, clean room, perfect location »

Friendly staff, clean room, perfect location. I'd recommend this hotel to anyone travelling to or from Düsseldorf central station. Like all Ibis hotels I've stayed at, this one delivers good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Hartmann Assistant Manager

Mark B. Business - 22/06/2018 AccorHotels certified review
« Very welcoming staff, clean tidy spacious room and bathroom. Good Breakfast »

The staff were very welcoming on arrival, I had the online arrival and speedy departure which was very efficient. Room was good, basic but spacious. Bed and Pillows very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Hartmann Assistant to Manager

Nelly Business - 18/06/2018 AccorHotels certified review
« perfect location, »

Hotel is located the best way especially is convenient the entrance directly from Hall of Central Railway station. The room was clean, breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nelly, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Hartmann Assistant to Manager

Business - 10/06/2018 TripAdvisor review
« One of the best offers of the brand »

Being a consistent supporter of this hotel network, this brand and this particular location, as well as a fan of the Irish-themed room here, I can't but extoll their advantages, even though in my case there are mostly short, business trips concerned

Our hotel has responded to the review
Our hotel has responded to the review

Dear TridentE6, madness- 5 out of 5 points. thanks for the feedback. We are very happy about so much praise. We hope to see you soon at the ibis Düsseldorf main station. Sincerely, Sebastian Hartmann Assistant Manager

Phil Couples - 06/06/2018 AccorHotels certified review
« Good location, good breakfast, pleasant staff. »

Good location, good breakfast, pleasant staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Hartmann Assistant to Manager

Hh Friends - 08/05/2018 AccorHotels certified review
« Football trip with friends »

Everything was like it should be. Especilally I liked quality of breakfast .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Hartmann Assistant to Manager

Phil Couples - 01/05/2018 AccorHotels certified review
« Pleasant staff, good room, excellent breakfast, close to transport and facilities. »

Pleasant staff, good room, excellent breakfast, close to transport and facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Hartmann Assistant to Manager

P. Business - 23/04/2018 AccorHotels certified review
« Good Hotel for Trade Fair »

Very Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Hartmann Assistant to Manager

Raymond A. Business - 17/04/2018 AccorHotels certified review
« Mr. »

Extremely satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Hartmann Assistant to Manager

Anonymous Solo - 13/04/2018 AccorHotels certified review
« Good service. Black outs »

Service was amazing, however the blackout that occured 3 times in one night wasn't exactly ideal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., Thank you very much for your stay in our hotel and that you have taken the time to tell us about your impressions and experiences. We do our utmost to offer you the best possible service quality for every stay. Your opinion is therefore of greatest interest to us. Unfortunately, I realized that you were not completely satisfied with our service. However, I do not understand exactly what bothered them with the blackout curtains. Accordingly, I would be glad if you would tell me more about this. I am very pleased that they were satisfied with our hospitality. I am looking forward to your renewed feedback, so that I can understand your complaint, which is very important to me. With a friendly welcome i.V. Gordon Kleebaum General Manager www.ibis.com/1443 - www.ibis.com/0793

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 58.00 EUR Non member rate
From 58.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates