Mercure Joinville Prinz Hotel 4 stars

TripAdvisor rating 4.0/5 546 reviews
Mercure Joinville Prinz Hotel
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+ 21 Services
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Room 1

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Hotel extras

  • Advantage 1

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Beauty salonPaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Mercure Joinville Prinz Hotel

Rua Otto Boehm 525
Centro
JOINVILLE - SC
89201700
joinville
brazil

Tel: +554734819111

Fax: (+55)4734819120

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CURITIBA - AER AFONSO PENA At 120km / 74.56 miles

  • By plane

    JOINVILLE AIRPORT At 15km / 9.32 miles

  • By helicopter

    UNIMED At 8km / 4.97 miles

  • By car

    BR 101 At 5km / 3.11 miles

GPS :-26.302215, -48.854134

Our accommodations

The Mercure Joinville Prinz has considerable sized suites, all 388 sq ft (36 m²), air-conditioned and equipped with Wi-Fi, cable TV, hairdryer and private safe. We also have suites for people with reduced mobility.

Standard apartment with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Standard apartment with twin beds

  • Max. number of persons: 2
  • Area: A partir de 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Apartment with a double bed

  • Max. number of persons: 2
  • Area: A partir de 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Room With 2 Single Beds

  • Max. number of persons: 2
  • Area: A partir de 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Luxury Room with a balcony and double bed

  • Max. number of persons: 2
  • Area: A partir de 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PRINZ RESTAURANTE E LOUNGE

Photo non contractuelle / Strictly non binding

Bar with lounge music, serving a variety of drinks and aperitifs

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QUEEN'S

Photo non contractuelle / Strictly non binding

Specializing in drinks and cocktails, as well as a unique space for meetings or informal get-togethers.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QUEEN'S COFFEE SHOP

Photo non contractuelle / Strictly non binding

Bar close to the pool with a snack menu for lunches, juices etc.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 272

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Joinville Prinz Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,928 reviews

tripadvisor

TripAdvisor Rating 4.0/5

546 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Satisfying with hiccups in Internet connection at room

Customer review rating 4.4/5

Bakul Business - 03/09/2019 AccorHotels review

The stay was pleasant, the Staff wonderful , understanding and cordial. The only challenge was internet, but now they have fixed with in room routers.

Great stay, nice convenient location.

Customer review rating 4.4/5

B. Business - 05/08/2019 AccorHotels review

Overall my stay was good. Some street noise but not sure if this can be corrected. barking dogs, trash truck pick-up.

hotel needs refurbishment

Customer review rating 4.4/5

Anonymous Business - 30/07/2019 AccorHotels review

Location and breakfast are excellent, however the hotel needs refurbishment. Old carpets / sofas.

Hello Mrs. Fabiana, Thank you for your participation and comments. We do have one of the best locations in joinville, and we are currently finalizing a renovation project for the hotel apartments. We hope to receive you again at another time. Sincerely, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Very Good

Customer review rating 4.4/5

Christiane Z. Business - 20/07/2019 AccorHotels review

New and nice remodeled room.

Simple and effective

Customer review rating 4.4/5

Guilherme P. R. Families - 30/06/2019 AccorHotels review

Everything happened as expected, with great quality and simplicity. I do have a feedback, though: The "main room" (where the small bed sits) there is no air conditioning. That made my sleep quite uncomfortable because days were hot and the air conditioner is not powerful enough to reduce the temperature of all rooms.

Dissatisfied with the service

Customer review rating 4.4/5

Bruno V. M. Business - 14/06/2019 AccorHotels review

I booked with double bed and when a did my check-in, the employee give me a room with a single bed

“Ok” stay

Customer review rating 4.4/5

Esteban Business - 09/06/2019 AccorHotels review

A little below expectations.

Dear Esteban Mario A., Thank you for taking the time to tell us about your experience at the Mercure Joinville Prinz Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Over my expectations

Customer review rating 4.4/5

Quezia C. Business - 09/06/2019 AccorHotels review

Good and large room - clean and well maintained. Good location of the hotel and staff very helpful. Breakfast nice served with good variety of items except for the quality of the coffee that was weak and overheated to keep warm.

disappointing

Customer review rating 4.4/5

Gilles L. Couples - 22/05/2019 AccorHotels review

hotel poorly renovated mixing new stuff with pieces of origin. Hotel staff not friendly Bed as comfortable as a rock

Bonjour monsieur L., Merci pour votre participation et vos commentaires. Nous sommes désolés de ne pas avoir répondu à vos attentes pendant votre séjour avec nous. Nous menons un projet de rénovation des appartements et espérons pouvoir vous accueillir à nouveau. Votre commentaire sur notre personnel est troublant et sera traité immédiatement. Cordialement Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Pesimo internet

Customer review rating 4.4/5

Anonymous Business - 27/04/2019 AccorHotels review

Pesimo internet

Hola, señora Diana, Agradecemos su participación y comentarios. Sentimos mucho por no haber atendido sus expectativas en relación a internet. Estamos trabajando para mejorar este servicio. Esperamos poder recibirla de nuevo en otra oportunidad. Atentamente, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Mercure Joinville Pernz Hotel Trip April 2019

Customer review rating 4.4/5

Mercure A. 2. M. Business - 26/04/2019 AccorHotels review

The Mercure Joinville staff was outstanding from Check in to check out. Very professional and friendly. I appreciate the wonderful experience in this great location and city.

Hello Mr. K., Thanks for your participation and comments! We are delighted that you enjoyed your experience at Mercure Joinville Prinz. We hope to see you again soon. Sincerely, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Everything was great!

Customer review rating 4.4/5

Daniel Couples - 23/04/2019 AccorHotels review

Loved the hotel and the staff was very helpful.

Olá Sr. Daniel, Agradecemos sua participação e comentários. Suas palavras são muito importantes para continuar estimulando nossa equipe! Esperamos poder recebê-lo novamente em breve. Cordialmente, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

pleasant as usual

Customer review rating 4.4/5

Anonymous Business - 17/04/2019 AccorHotels review

I love the breakfast

Convenient and practical

Customer review rating 4.4/5

Andreas Business - 05/04/2019 AccorHotels review

I stayed at the Mercure for three nights during a business trip; accommodation was company arranged. The hotel is located in / near the city centre with lots of nice dining options around it and in a safe neighbourhood to roam around by foot if the weather permits. The room I was given was very spacious and came with a small kitchenette; the bathroom on the other hand is tiny. and with this I mean my knees basically touched the door of the shower sitting on the wc. Also, there's almost no space next to the sink to place anything. Breakfast was solid, lots of fruits. Taking the price into consideration, it's not a bad deal; yet I just don't like it when reality and pictures on the internet don't really match.

Good

Customer review rating 4.4/5

Anonymous Business - 04/04/2019 AccorHotels review

Good experience, expensive restaurante

Excelente

Customer review rating 4.4/5

Prof. H. A. A. Solo - 29/03/2019 AccorHotels review

sempre lindo

cozy

Customer review rating 4.4/5

André L. F. Business - 28/03/2019 AccorHotels review

I liked be in the Mercury hotel.

V Nice hotel with good staff

Customer review rating 4.4/5

Jason Business - 22/03/2019 AccorHotels review

arrived fairly late and had a warm welcome, very professional check in. came down to the bar and staff were friendly. went to eat at a local restaurant and found that hotel is very well located stayed only for 2 nights.

reasonable hotel with no respect

TripAdvisor rating 4.0/5

DeyvidPhilippi Family - 21/03/2019 TripAdvisor review

I have been in the hotel for two nights with my wife and daughter. The check in was ok. But the room was old and the air conditioning device was terrible, badly located above and directed to the bodies on the bed. But the worse reason is the lack of reliability. At the check out I asked to the recepcionist guy to check the room's bar to make sure what I had consumed. My family and I wait for minutes and we paid for all and each item that we took. However, I had bought some drinks and let at the room's bar fridge. And I forgot 'em inside the minibar. As I live far away from the city, I just remembered the drinks when I was too far away to come back. But, I trust that the honesty and profissionalism should be observed by the hotel employes. They checked the room consume, I waited for it, and they did not warned me about the drinks that I've forgotten in there. This action in a hotel makes the experience very unconfortable, cause it's hard to trust people that take guests' stuff for them. I hope I never need to stay in this hotel anymore.

Customer review rating 4.4/5

Ricardo C. G. A. P. Friends - 06/03/2019 AccorHotels review

Excelente hotel recomendo

Olá Sr. Ricardo, Agradecemos sua participação e comentários. Esperamos poder recebê-lo novamente em breve. Cordialmente, Manoel Duprat GERENTE GERAL - GENERAL MANAGER
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