Hotel - Novotel Strasbourg Centre Halles
Novotel Hotel Novotel Hotel

Novotel Strasbourg Centre Halles Hotel

4.0/5 1,088 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-22:30
    • Opening hours : Week-end 12:00-22:30

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.All rooms at the Hotel Novotel Strasbourg Centre Halles are air-conditioned and measure 269 sq. ft. (25 m²). Choose the Executive Room and enjoy bathrobes, a Nespresso coffee machine and free minibar service.

  • 98 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 38 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Automatic temperature control
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,489 reviews

Our guest reviews for Novotel Strasbourg Centre Halles

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,088 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Hamad Families - 31/08/2018 AccorHotels certified review
« Hamad »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hamad A., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel Strasbourg Centre Halles

Sy Y. Families - 29/08/2018 AccorHotels certified review
« Very good »

Very kind person from check-in and restaurant also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir s., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel Strasbourg Centre Halles

Anke Families - 28/08/2018 AccorHotels certified review
« friendly and good locaded »

nice and friendly staff. But the breakfast is way too expensive !! 16,50 Euro for Breakfast 40% of the night rate if you stay with 3 people !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anke B., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sorry that you will find that the breakfast is too expensive. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel Strasbourg

Anonymous Families - 27/08/2018 AccorHotels certified review
« Good location, great breakfast buffet »

The reception staff was very nice. When we arrived, we were offered a coffee while we wait till the room is ready - and then the room was ready and we had the coffee brought to our room. The children loved to kids corner and liked to borrow from the great range of comics available in the lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Gabriel S., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel Strasbourg Centre Halles

Tb Families - 25/08/2018 AccorHotels certified review
« Great location »

Great location, helpful staff. Food good but bit pricey. Hotel bit dated in places and currently being reburbished. Family room was fine for 4 of us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracy B., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine and all the team of Novotel Strasbourg Centre Halles

Sara Families - 22/08/2018 AccorHotels certified review
« Nice stay »

Good position and services. Clean and big room (superior)

Our hotel has responded to the review
Our hotel has responded to the review

Signora G., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Strasbourg Centre Halles. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora le porgiamo cordiali saluti. Marine e l'intero team Novotel

Regina T. Friends - 21/08/2018 AccorHotels certified review
« Nice hotel with good location »

Both me and my friend were very satisfied with the hotel for the spacious room and its proximity to the city centre and other sightseeing areas in Strasbourg. The staff are very friendly and helpful to all the questions we asked. The only downside is the hotel entrance is under renovation and we missed it when we first arrived. We are sure that will not be a problem once the renovation is done

Our hotel has responded to the review
Our hotel has responded to the review

Dear Regina T., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel Strasbourg Centre Halles

Faisal A. D. Families - 20/08/2018 AccorHotels certified review
« Nicely located hotel with approximity to main attractions and shopping center »

Very nice and enjoyable experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Faisal A., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. It was a pleasure for us to having you on our hotel. Thank you again for sharing your experience, we hope to see you for a next visit. Yours sincerely, Marine and all the team of Novotel Strasbourg Centre Halles

Abdulrazzaq Families - 19/08/2018 AccorHotels certified review
« Grate location »

The location is the best everything is few steps from u lovely staff cleanliness of the rooms suitable for families vecation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir Abdulrazzaq, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel Strasbourg Centre Halles

Andrew M. Families - 18/08/2018 AccorHotels certified review
« Very nice »

Very nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer M., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel Strasbourg

Mohammad A. Families - 15/08/2018 AccorHotels certified review
« verey disappointed from this hotel »

The hotel is very dilapidated and bad, the air conditioning is very poor, the bathrooms are dirty and the room service is very bad The furniture is very bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir A. Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Feel free to contact us, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Marine and all the team of Novotel Strasbourg Centre Halles

Sharron Families - 10/08/2018 AccorHotels certified review
« Always a friendly welcome and extremely comfortable beds »

Always a friendly welcome and extremely comfortable beds. Safe parking and a great location just a short stroll from Petit France and the Centre of Strasbourg

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharron B., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that it will be an encouragement for our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel

Family - 09/08/2018 TripAdvisor review
« Just fine. Nice rooms, perfect location, no problems »

This is a hotel in the shopping center and next to the city center. Very profesional service, great breakfast , clean and comfy. There is realny nothing to complain. Restaurants menu could be more diverse.

Wendel C. Families - 08/08/2018 AccorHotels certified review
« A perfect location; a fabulous stay. »

Having stayed at many hotels around the world, I can say that a welcoming and most-helpful staff always sets the tone and a clean room makes the stay complete. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian C., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel Strasbourg Centre Halles.

Anonymous Families - 05/08/2018 AccorHotels certified review
« Zink did in bathroom did not work »

Everything else was OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pia Johanne B., Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are aware that this problem should not happen. So we apologize for that. Nevertheless, we hope that you enjoying your stay... We would be happy to see you again for a next trip in Strasbourg. Marine and all the team of Novotel Strasbourg Centre Halles wish you a great day.

Tgj Business - 30/07/2018 AccorHotels certified review
« Excellent »

No issues whatsoever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim J., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marine and all the team of Novotel Strasbourg Centre Halles.

Gilbert A. Families - 27/07/2018 AccorHotels certified review
« Le Club AccorHotels training needed »

Hotel staff need further training for le club AccorHotels membership benefits. Very frustrating if the guest needs to educate your staff. 1) of you book for two guests, welcome drink should be for two (not for one). 2) I approached reception to ask where the Platinum amenity was. I was told it is the nespresso machine and the free mini bar. That is nonsense as I paid for a executive room and that's included. I was then told I received the welcome drink. That is nonsense as that is a benefit for silver members onwards. I was then told that the hotel stopped it as you are looking for new items. What a bad excuse. Even a simple bottle of water a bowl of fruits, some chocolates etc is good enough. Finally there was a bottle of wine in the room (I don't drink). It should not be necessary to get a AccorHotels property to follow simple procedures should it? 3) 8th floor - Housekeeping puts all their trolleys and waste bins in the corridor. Very ugly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gilbert A., Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry for this wrong information, in fact you're right there is a difference between Excutive room and member of LeClubAccorHotels. We will share all this information with our staff. Concerning the welcome drink is only for one people, policies have changed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We hope that you enjoy your stay in our hotel and will came back. Yours sincerely, Marine and all the team of Novotel

Mette J. Families - 27/07/2018 AccorHotels certified review
« Not meeting expected standarts for a 4-Star hotel »

First hand impression was affected by an odd smell in the hallway and then a hotelroom that was not cleaned satisfactionally. Found a used piece of soap and hair in the shower. The room was okay and pretty standard, but nothing ekstra to meet expectations for 4 Stars (like a bathtup, bathrobes, instant coffee or free water) . The restaurant and breakfast was standard and okay, but nothing special. The juice was too warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mette Vestergaard J., Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you for sharing, Yours sincelery, Marine and all the team of Novotel Strasbourg

M. J. Business - 12/07/2018 AccorHotels certified review

Peaceful rooms close to city center

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J. M., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine and all the team of Novotel Strasbourg Centre Halles.

P. Families - 09/07/2018 AccorHotels certified review
« Excelent location, good value for money »

Very kind and helpful receptionist, good breakfest, clean and quiet room. The location is good and as parking (even it's paid, but not expensive).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose P., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine La réception

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