Hotel - Novotel Nancy
Novotel Hotel Novotel Hotel

Novotel Nancy Hotel

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4.0/5 745 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request
  • Golf practice facilities  (Nearby)
  • Boules/petanque

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our restaurants and bars

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Your meetings and events

4.4/5 AccorHotels Rating Based on 4,173 reviews

Our guest reviews for Novotel Nancy

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 745 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Nathalie Business - 12/06/2018

Excellente

AccorHotels certified review
Anonymous Business - 04/06/2018
« Very efficient stay, good location for travelling guests. »

Clean room, very comfortable bed, fast check-out, polite staff.

TripAdvisor review
Stefano M Couples - 30/05/2018
« Clean and quite »

I enjoyed staying in this hotel with outdoor swimming pool and a large terrace with a bar restaurant. There is also a large free parking. The Wifi is fast and free. The rooms are clean. The breakfast is quality good food.

AccorHotels certified review
Stefan Business - 29/05/2018
« Clean and quite »

As we arrived, we went to the swimming pool and sat in the sun: very pleasant! Had a drink, bar staff is kind and efficient. Went to the room, it's clean, had a nice shower, watched TV, there are a lot of channels! After dinner we had a very good sleep, then a very nice buffet breakfast. The car park is huge and our car was near the door. We checked out online and left in no time.

AccorHotels certified review
Brian S. Solo - 28/05/2018
« Perfect room, food made me sick »

The hotel is great, the room is spacious and well equiped, the bed is perfect. The service on the reception and in the restaurant is good. However, I got violently sick after eating a salad and a steak at the restaurant. This has spoiled the overall experience which would have been 10 otherwise.

AccorHotels certified review
Mark Business - 10/05/2018
« Average »

Room Good and Clean. Check in slow, I am a member of the rewards scheme but was left no drinks voucher, and my address was wrong on bill. Evening Meal - new menu not as good as all, smaller selection and no longer English on menu, staff unfriendly and not helping to translate despite speaking fluent English (I know I should speak French, but they don't try to help). Once the Hotel opposite in Laxou is built I will try there, as service not good enough in Novotel.

AccorHotels certified review
Allan911 Couples - 04/05/2018
« Ok but a few gripes »

I paid 184.70 euro in advance for the half board gourmet offer in the expectation that this would be a good deal so disappointed to realise that I was restricted to a very limited choice of two courses from a specials board to items that were priced at 5 and 12.5 i.e. 35 euro for two added to the advertised price in the hotel of 125 euro for a superior room makes 160 euro. So Accor charged me nearly 25 euro extra for a non-refundable deal that severely limited my choice of food. I won' make this mistake again I'll take my chances on a room being available on arrival. Accor advertise the availability of tea and coffee making facilities but there was only one breakfast tea bag and only two single-use paper cups. Why not provide the more environmentally friendly ceramic mugs offered by many other hotel chains?

AccorHotels certified review
Hendrik Couples - 25/04/2018
« Pleasant stay in the hotel »

We arrived in the eventing and found a pleasant person at the reception who helped us with a room. We had a nice dinner and a very good breakfast the next morning.

AccorHotels certified review
Richard Families - 23/04/2018
« Excellent hotel for a one night stopover »

Very pleasant hotel in a very good location. Rooms are comfortable, the hotel provides all the facilities you could need, and breakfast was excellent!

AccorHotels certified review
Laura V. Families - 23/04/2018
« Pleaseant stay in a Family friend hotel »

The hotel presents all the facilities needed for a stop over on the way north or a short stay in Nancy. Highly appreciated the private parking, the restaurants and the nice room. Personnel was kids and family oriented. The kids loved our stay there. Breakfast was perfect Only improvement the coffe/capouccino in self service. The machine was leaking and the coffe was not great.

AccorHotels certified review
Adnan Business - 21/04/2018
« Great »

Great

AccorHotels certified review
Great H. Couples - 20/04/2018
« Great h. »

Comfortable, clean, friendly. That describes this property. We thoroughly enjoyed our one night stay. Highly recommend.

AccorHotels certified review
Matteo Business - 12/04/2018
« Excellent »

Nice room, nice restaurant

AccorHotels certified review
Anonymous Families - 11/04/2018
« Quick and easy stay »

Stay was ok. Points for improvement: Family room was quite warm when we arrived (25 degrees), airco did not work 100% Waiters in restaurant could improve, during dinner and breakfast. ( f.e. asked for bottle of water, did not get it, had to pay for extra salad, did not get it )

AccorHotels certified review
Michael G. Business - 26/03/2018
« An average hotel. »

All items were satisfactory No part of the experience was "memorable".

AccorHotels certified review
Peter C. Business - 18/03/2018
« ok, but I had to change my room due to smell of smoke »

The original room allocated smelt of cigarette smoke (418) I requested a change which which was done. Other than that visit ok.

AccorHotels certified review
Anonymous Couples - 11/03/2018
« Poor food and service »

We ordered the king prawn main course for two. This was delivered with a number of the prawns uncooked. These were individually rectified by microwaving. There was also no bread served to accompany the dish. We then went to the bar and ordered a glass of wine. The wine was corked, probably as a result of having been open for too long. The restaurant manageress (same as the person who served our meal) initially did not believe us but did after tasting it. At no point did we receive any apology or offer of any refund or free glass of wine. We have stayed in this hotel on a number of occasions but will now probably not return in the future.

AccorHotels certified review
Dieter E. Business - 08/03/2018

I did inform the reception but the AccorHotel points were not added to my new opened membership.

AccorHotels certified review
Leo Families - 22/02/2018
« Great and smooth stay »

One night stay on trip to England from holidays in Italy. Great hotel and service. Nice room and bathroom. Just a bit annoying the room has very old dusty carpet and no air extractor in the toilet.

AccorHotels certified review
Anonymous Families - 11/02/2018

Prima

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for your comments. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aymeric Perney Assistant Responsable Hébergement

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