Hotel - Novotel Nancy
Novotel Hotel Novotel Hotel

Novotel Nancy Hotel

4.0/5 772 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request
  • Golf practice facilities  (Nearby)
  • Boules/petanque

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 119 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 49 family rooms
    • 220/240 V AC
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,857 reviews

Our guest reviews for Novotel Nancy

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 772 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Brian D. Business - 08/10/2018 AccorHotels certified review
« Short business trip in the region. »

Novatel is a very nice hotel to stay at for a few days when I'm on business in France. The staff is very friendly and helpful.

Gdlm Couples - 03/10/2018 AccorHotels certified review
« Novotel Nancy has most comfortable beds »

Once we found the hotel (note no address on the reservation email) it was a good experience

Anonymous Couples - 27/09/2018 AccorHotels certified review
« Average »

Nice staff but not enough of them

Trevor Couples - 16/09/2018 AccorHotels certified review
« Great place for an overnight stop! »

Book the Novotel Nancy as an overnight stop on our way back home after a holiday in the South of France. A great hotel, good room, excellent service and a good breakfast. We eat in the restaurant which had a good value for money menu. We will use this Hotel again.

Hans Couples - 12/09/2018 AccorHotels certified review
« Very pleasant stay again !! »

A good stay in this very nice hotel. Friendly staff and very hostile.

Richie O. L. W. Solo - 09/09/2018 AccorHotels certified review
« Extremely well run operation »

Great overnight stay at this hotel. Staff very friendly and efficient, rooms uncluttered, good location for autoroute travel.

M Business - 05/09/2018 AccorHotels certified review
« tussenhotel »

top professioneel

Anonymous Couples - 03/09/2018 AccorHotels certified review
« room and bfast ok, poor evening meal experience »

Evening meal - not shown specials board. starter was not nice. main course i was informed not available mid way through my starter. requested bottle of wine on 3 seperate occations. in the end a couple on the next table requested for us - very embarrasing.

Henrywgc Couples - 03/09/2018 AccorHotels certified review
« Somewhat disappointing. »

After staying in a Novotel on the outskirts of Nancy the night before, the Mercure in Millau was a bit of a let-down, with no parking, the diningroom closed and ineffective air-conditioning. A lovely small town, though.

Ken Families - 03/09/2018 AccorHotels certified review
« Nice room but a bit small for 2 adults and 2 children »

Just one short night, breakfast was good and room was clean

John Business - 01/09/2018 AccorHotels certified review
« Extremely Disappointing Experience - Appalling Service from Management »

- Showed up at noon for check-in, 2 rooms (3 in total for our booking) were not ready - no apologies whatsoever from reception staff, looked at us as if it were perfectly normal and told us to wait. - Although fast check-out protocol is supposed to be optional and we did not request it, reception deliberately forced it upon us during the check-in process, supposedly because it made things easier. - Then reception used the excuse that fast check-out protocol was now in place to supposedly "pre-authorise payment" for an amount that far exceeded (almost 2x) the overall price of the booking. - Reception came up with the argument that this was only pre-authorisation and that the account would not be debited - however, that turned out to be completely inaccurate as the pre-authorisation was automatically debited from my account. - On the day of the check-out, the fast check-out protocol was again used to try to overcharge us automatically with one breakfast per person per room (that is 6 breakfast in total - with 2 persons per room) even though none had been ordered during our stay. - Upon calling the reception and complaining that we had erroneously been charged 6 breakfasts in total, none of which had been ordered, we were told by an extremely arrogant and rude reception manager that we were incorrectly assuming that the 6 breakfast would be charged even though they appeared on the final bill ! - Reception came up with the fraudulent excuse that breakfast are automatically charged to all customers even though they have not been ordered and are then discounted upon check-out once clearing through reception. - This sounded like the perfect excuse to rip off people who are too busy to check and challenge their final bill upon check-out.

Anonymous Families - 28/08/2018 AccorHotels certified review
« Well organized, modern hotel »

Hotel room and breakfast were good

Patrick Families - 27/08/2018 AccorHotels certified review

Super je reviendrai

Alexandra Families - 22/08/2018 AccorHotels certified review
« Good »

Lovely clean rooms friendly staff!

R Families - 20/08/2018 AccorHotels certified review
« Fantastic family friendly hotel »

It was great but the only disappointment was the boiled eggs were no longer provided for breakfast.

Anonymous Families - 20/08/2018 AccorHotels certified review
« Everything was satisfactory. »

Good experience, but swimming pool closed for maintenance/ cleaning.

Henricus Families - 19/08/2018 AccorHotels certified review
« Quality hotel »

Hotel with very professional and helpful staff.

Jacob Couples - 18/08/2018 AccorHotels certified review
« Novotel Nancy »

Liked the hotel but service and food in restaurant was unsatisfactory. Will not recommend to use the restaurant.

Mf F. A. Couples - 14/08/2018 AccorHotels certified review
« Novotel continues its downward slide »

Standard chain hotel room is fine...it's everything else that isn't. At 8.30pm the restaurant only had two choices of main course left despite us being given a board full of possible dishes: and the food was bland and uninteresting anyway. That's after you put up with the grumpy barman. Breakfast again was rubbish: no croissants in a French hotel! Check out was 'interesting' as apparently I had already left. Woth 6o euros maybe, but not over 100.

Anonymous Couples - 14/08/2018 AccorHotels certified review
« Although very busy in reception area, we where checked in and allocated a good room. »

Easy check in. Clean modern comfortable room. Although extremely busy restaurant packed with families returning from holidays, the staff did well.

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