Hotel - ibis Berlin Mitte
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Berlin Mitte Hotel

4.0/5 1,799 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 74.10 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 4PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Other sports activities  (Nearby)
    • Bicycles rental
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

A great night's sleep is guaranteed: All of the rooms are soundproofed and have the new Sweet Bed by ibis beds for the ultimate in sleeping comfort. Room amenities include air conditioning, free WIFI, TV with a wide range of Sky channels and a desk.

  • 198 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 342 reviews

Our guest reviews for ibis Berlin Mitte

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,799 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Kev Couples - 15/09/2018 AccorHotels certified review
« Very good hotel, well situated for access into centre of Berlin »

Very clean rooms, very efficient friendly staff, the breakfast was of a good standard, room was excellent for short stays but perhaps not enough storage pace for longer stays of 5 days +

Dario I. Friends - 14/09/2018 AccorHotels certified review
« Very nice hotel with very nice staff in a very nice City. »

From the online booking to check-in, to the first arrival and meeting the reception staff and arriving into the room - everything was so easy, trouble-free and very satisfying. The whole staff was very helpful and very friendly. The room was clean and quite comfortable. All-in-all, a really nice experience and I am hoping and looking forward in coming to the hotel again in the future.

Maria Families - 13/09/2018 AccorHotels certified review
« Comfortable stay »

The location and overall service was impeccable! I just had a bad experience the last day of my stay, when I wanted to have a snack late at night as no restaurants were open: the bar & snack service is promoted by the hotel as available 24/7. And a new staff member said they didn’t have any food :( also he didn’t offer any solution.

Anonymous Business - 12/09/2018 AccorHotels certified review
« Good »

Goodness

Jessie Couples - 12/09/2018 AccorHotels certified review
« Clean, great breakfast, great location! »

Great location. Can walk to Alexanderplatz in less than 10 mins. Delicious breakfast with large variety of breads, meats and cheeses, fruits, cereal, tea and coffee. Clean room and bathroom, comfy bed.

Bas A. Business - 10/09/2018 AccorHotels certified review
« Business trip one night »

The overal experience was good, but the early bird breakfast is not my idea of breakfast. Only crackers.

James G. Families - 10/09/2018 AccorHotels certified review
« Great location, great staff. »

Just what I wanted. A reasonable hotel in a quiet area but close to transport links and the Alex. Staff were great - always willing to help. I really liked the flexibility with the hotel as it offered a 24 hour bar service.

Anonymous Couples - 06/09/2018 AccorHotels certified review

Everyone was super helpful and very friendly

Marta Couples - 03/09/2018 AccorHotels certified review
« Good hotel for a good price »

Well located hotel, cozy size of rooms. Lots of cheaper breakfast options around. Comfortable bed. Walking distance to monuments (about 30 mins)

Quentin Families - 03/09/2018 AccorHotels certified review
« Good place to crash afte a long holiday »

Breakfast was great, staff were super friendly and the room was as described. Our only comment would be baths, baths , baths...... Nothing beats a nice long soak after flying in a winged meat wagon :-)

Cynthia Business - 03/09/2018 AccorHotels certified review
« Happy new to Berlin Experience. »

Got good suggestions but not the chicken panini all the time. :)

Frank Solo - 30/08/2018 AccorHotels certified review
« Very nice hotel, great location, helpful staff. The room was nice, the wifi was suprisingly good. Breakfast had a good selection. »

The location is perfect. I enjoyed the décor of the rooms and the cleanliness. The free wifi was surprisingly good. The breakfast had a good selection, and seemed to be good quality. The staff were helpful. The fuel station below is ideal also.

Anonymous Couples - 29/08/2018 AccorHotels certified review

Overall, we liked staying at your hotel. We liked the hotel and would recommend the location for anyone wanting to explore Mitte/P Berg. There were two negative points though: - bathroom could have been nicer, i.e. newer, there could have been a smaller hand towel - no wake up call even though we asked for it

Anonymous Families - 27/08/2018 AccorHotels certified review
« Easy orientation throughout the house made the stay very pleasant. »

Arrived at midnight very tired at the reception. A warm straightforward welcome made me feel right away refreshed. This comfortable feeling followed me throughout the entire stay. Breakfast and service great. Only complain: the pillows on the bed were too thick - and no others available.

Anonymous Families - 27/08/2018 AccorHotels certified review

Hotel was clean, friendly, and good location

Md S. H. Families - 26/08/2018 AccorHotels certified review
« It was awesome »

It was really enjoyable for us

A. D. Solo - 25/08/2018 AccorHotels certified review
« Overall disappointing and would not stay here again. »

As you can see from my rating, I was extremely dissatisfied with my recent stay at this hotel and would not stay here again. First of all, I reserved a room with a double bed. Instead, I was given a room with two single beds pushed together. Each bed had its own bedding so in no way whatsoever could this be considered a double bed. If that is what you consider a double, then I strongly suggest you modify significantly your website description as it is very misleading. Secondly, on one day of my stay, housekeeping did not come to clean my room at all. When I went down to the front desk later that evening to ask that this be fixed, I was told that housekeeping had left for he day but that she could give me new towels. She was not apologetic, and instead asked whether I had left the do not disturb sign on my door, because apparently it had to have been my fault. I didn't, and it wasn't. Thirdly, when I went to use one of the "new towels" that was provided to me the next morning after my shower, I unfolded it to find a giant makeup stain on it. I didn't put it there so in the end, the towel that was provided wasn't even clean anyway. Frankly this is 100% unacceptable for any hotel let alone an international chain such as Accor. Additionally the room I was unlucky enough to be given was dark and depressing. That alone wouldn't be enough to ruin my stay but on top of everything else, it just added to the overall poor experience. The staff was inconsistent. Some people were lovely (truly) while others I found to be apathetic. I have no intention of posting a negative review of my stay online, as the purpose of this feedback is so that you can take the comments to heart internally and make improvements if and where you see fit. That being said, I will be coming back to Berlin again but without question, I will NOT stay at this property again. In fact, it makes me question if it's worth staying at Accor properties in general. There are plenty of other accommodation options available, as you know.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASHLEY D., Thank you for taking the time to tell us about your experience at the ibis Berlin Mitte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address alls written point with Housekeeping, our Laundry service, employees at the reception etc. to prevent future occurrence. We appreciate your sharing your concerns by writing, and I want to point out that your experience is not the standard which we give (see also other reviews). We hope you allowing us by giving us the opportunity to better serve you in the near future. I am pleased to give you a very special rate, just send me a request per mail (h0…) Sincerely, Mathijs – General Manager

Anonymous Couples - 24/08/2018 AccorHotels certified review
« value for money »

Stille, koele en donkere kamer.

Anonymous Families - 19/08/2018 AccorHotels certified review
« Great fun, and good location »

Staff were friendly and helpful. Beds not very comfortable though.

Anonymous Solo - 14/08/2018 AccorHotels certified review
« Very pleasant stay at the Ibis Berlin Mitte »

Very clean, modern room with added AC in the room, which provided extra comfort during the hot summer weather during my stay. Helpfull staff, always ready to answer any questions I had.

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