Hotel - Pullman Shanghai South
Pullman Hotel Pullman Hotel

Pullman Shanghai South Hotel

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4.5/5 3.496 Bewertungen
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  • Das Hotel hat WIFI WLAN/Internetzugang
  • Das Hotel serviert Frühstück Frühstück
  • Das Hotel hat eine Bar Bar
  • Das Hotel hat einen Parkplatz Parkplatz
  • Das Hotel hat ein Restaurant Restaurant
  • Das Hotel verfügt über Klimaanlage in den Zimmern Klimaanlage im Hotel
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Bestpreisgarantie Wie es funktioniert?
Ab
Ab 583.00 CNY Nichtmitglieder-Rate
Ab 583.00 CNY Members' Rate Members' Rate - kostenfrei bei Buchung anmelden
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Members' Rate - kostenfrei bei Buchung anmelden
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Leistungen im Hotel und in der Umgebung

Check-in ab 14h00
Check-out bis 12h00
Kostenpflichtig

Leistungen und praktische Informationen

  • Online-Check-in

    Online-Check-in: Ihre Ankunft wird von unserem Team sorgfältig vorbereitet
    Schneller Check-out: Geben Sie einfach Ihren Schlüssel ab

  • WLAN/Internetzugang
    • WiFi im Hotel
    • High-Speed-Internet
    • WIFI in gemeinsam genutzten Bereichen des Hotels verfügbar
    • WiFi im Zimmer
    • WiFi-Zugang
  • Parkplatz
    • Eigene Tiefgarage (Kostenpflichtig)
    • Privater Außenparkplatz (Kostenpflichtig)
    • Eingezäunter Privatparkplatz (Kostenpflichtig)
    • Öffentlicher Außenparkplatz (Kostenpflichtig)
    • Öffentliches Parkhaus (Kostenpflichtig)
    • Busparkplatz (Kostenpflichtig)
  • Zugänglichkeit für Personen mit eingeschränkter Mobilität
    • Barrierearme Zimmer
    • Zugang für Rollstuhlfahrer
    • Barrierearme Ausstattung
    • Barrierearmes Badezimmer
  • Babysitter auf Anfrage
  • 100% Nichtraucherhotel
  • Klimaanlage
    • Klimaanlage
    • Automatische Klimaanlage
    • Manuelle Temperaturkontrolle
    • Klimaanlage im Hotel
  • Rezeption ist 24 Std. am Tag offen
  • Früher Check-in ab 10:00 Uhr
  • Ladestation für Elektroauto
  • Wäscherei
    • Reinigung/Bügelservice (Kostenpflichtig)
    • Bügelraum
  • Portier
  • Concierge

Freizeit und Aktivitäten

  • Swimmingpool
    • Swimmingpool
    • Beheiztes Hallenbad
  • Fitness-Studio
  • Wellness
    • Whirlpool
    • Massage
  • Babysitter auf Anfrage

Catering

  • Frühstück
  • 3 Restaurant(s)
  • 2 Bar(s)
  • Zimmerservice
    • Warme Mahlzeiten
    • Kalte Snacks
    • Öffnungszeiten: Woche 00:00-24:00
    • Öffnungszeiten: Wochenende 00:00-24:00

Business Services

  • 11 Tagungsraum/Tagungsräume
  • Business-Center mit Personal
  • Kopier- und Druckservice vorh.
Alle Leistungen anzeigen

Lage des Hotels

Unsere Zimmer

Each guest room is designed with spaces in which to work, relax or rest. Guests will enjoy the privacy of their own space and the panoramic views of the Shanghai city skyline.Guests from the Executive Rooms and Suites enjoy added benefits, which include Executive Club Lounge access and complimentary WiFi facilities.

  • 333 Zimmer
  • 100% Nichtraucherhotel
  • 1 Zimmer für Personen mit eingeschränkter Mobilität
  • Zustellbett für ein Kind
  • Kinderbett auf Anfrage
    • Zimmersafe
    • Klimaanlage
    • 110/120 V AC
    • 220/240 V AC
    • Automatische Klimaanlage
    • Telefon
    • WiFi im Zimmer
    • Radio im Zimmer
    • Telefon im Badezimmer
    • Kinderbett auf Anfrage
    • Manuelle Temperaturkontrolle
    • Schreibtisch in allen Zimmern
    • Fenster können geöffnet werden
    • Automatische Temperaturkontrolle
    • High-Speed-Übertragungsleitung
    • Minibar
    • RJ11-Steckdose
    • RJ45-Steckdose
    • Kaffee-und Teeset
    • Bügeleisen im Zimmer
    • Badewanne
    • Duschkabine
    • Haartrockner im Badezimmer
    • Sicherheitsriegel
    • Sprinkler im Zimmer
    • Hörbarer Rauchmelder
    • Keycard-Zutrittskontrolle
    • Türspion
    • Rauchmelder im Zimmer
    • Notfallinformationen im Zimmer
    • Wecker
    • Weckruf
    • Voicemail
    • Automatischer Weckruf
Die Ausstattung unserer Zimmer

Unsere Restaurants und Bars

Alle unsere Restaurants anzeigen
Alle unsere Bars anzeigen
Alle unsere Restaurants und Bars anzeigen

Unsere Tagungen und Veranstaltungen

4.5/5 AccorHotels Bewertung Basierend auf 3.496 Bewertungen

Unsere Gästebewertungen für Pullman Shanghai South

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos
Zertifizierte AccorHotels Bewertung
Hk Geschäftsreisende - 03/04/2018
« Gut - aber Reseservierung wurde nach 18:00 storniert »

Gut

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear HK, May I begin by thanking you for your feedback and your loyalty with us as a Le Club Accor member. We are happy that in general you were satisfied with your stay in our hotel. I am sorry for the problem you experience that your reservation was cancelled after 18:00. Please accept my sincerest apologies. Kindly be assured that we have already discussed this matter with the head of department concerned and actions will be taken immediately to improve the flexibility of our associates. In your future visits, kindly guarantee your reservation for late arrival, which will enable us to keep the room you booked. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Zertifizierte AccorHotels Bewertung
Markus Geschäftsreisende - 30/03/2018

Tolles Preis-Leistungsverhältnis. Gutes Frühstück, prima Gym und elegante Bar

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Markus, May I begin by thanking you for your feedback and your loyalty with us as a Le Club Accor member. We are happy to learn that you were satisfied with your stay in our hotel and like our breakfast. We have taken note that you had not rated the Le Club Accor Hotels Loyalty Program so high. We will look into this area in the hotel to further improve our services, so that you will have a better feeling and experience in your future visits. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Zertifizierte AccorHotels Bewertung
Anonym Geschäftsreisende - 22/03/2018
« Angenehmer Aufenthalt »

Angenehmer Aufenthalt

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Mr. K., We very much appreciate your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Zertifizierte AccorHotels Bewertung
Markus G. Geschäftsreisende - 19/03/2018
« Preis/Leistung passend »

Frühstück super Sportangebot / Fitness gut Zimmer ordentlich

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Markus, May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that in general you were satisfied with your stay in our hotel in particular with the room cleanliness, breakfast and fitness center. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken note that you had not rated Le Club Accorhotels loyalty programme so high. I will appreciate it very much if you can advise me more details on the aspects that you were not satisfied so that we can rectify and improve. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Zertifizierte AccorHotels Bewertung
B. Geschäftsreisende - 15/03/2018
« Soweit alles ok »

Aufenthalt selber war gut. Frühstück war gut. Check In: Obwohl für mich immer ein Zimmer mit King Size Bett gebucht wird, wurde mir nun schon zum zweiten Mal mitgeteilt, dass nur ein Zimmer mit Single Betten zur Verfügung steht. Hier telle ich mir die Frage warum ich das Zimmer dann buchen kann...

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Mr. Brodermanns, May I begin by thanking you for your feedback and your loyalty with us as a Le Club Accor member. We are happy that in general you were satisfied with your stay in our hotel and like our breakfast. I am sorry to hear that you did not get the king size bedded room you preferred. The hotel room was tight on 12 March 2018, and we did not have king bedded room available when you checked-in in the mid-night, thus a twin room was assigned for you. Please accept my sincerest apologies for the inconvenience caused. We have put your room preference into your profile, so that we will ensure that a king bedded room is prepared for your future visits. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Zertifizierte AccorHotels Bewertung
Anonym Geschäftsreisende - 11/03/2018
« Sehr gutes Business Hotel »

Geschäftlicher Aufenthalt mit Tagung im Hotel

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Mr. G., We very much appreciate your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Zertifizierte AccorHotels Bewertung
N. Geschäftsreisende - 11/02/2018
« funktionell und gut ausgestattet »

was man etwas vermisst, ist menschliche Wärme und Herzlichkeit, zB an der Rezeption. Lästig die langen Wartezeiten auf ein Taxi. Habe mich gefreut, dass es diesmal am Frühstücksbuffet richtige Croissants gab! Ansonsten alles ok soweit.

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Mr. N., May I begin by thanking you for your feedback and your loyalty with us as a Le Club Accor member. We are happy that you like our hotel and the breakfast croissants this time. I am sorry to hear that you were not very satisfied with service attitude and attentiveness of our receptionist. Please accept my sincerest apologies. Kindly be assured that we have already discussed this matter with the head of department concerned and actions will be taken immediately. With regard to the taxi issue, it is a fact that it is difficult to call taxi in Shanghai during busy hours and caused long queue for guest waiting. Our concierge staff members will try their best to call taxis by sending a staff member to the street. Surely we will try our best to do it in a more organized manner. On the other hand, we do have hotel limousine service for our hotel guest that we can reserve for you to avoid delay to meet your appointment. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Zertifizierte AccorHotels Bewertung
L. H. Geschäftsreisende - 01/02/2018
« Ok »

Habe meine Schuhe Zimmer 921 vergessen sind wohl nich auffindbar Marke Lloyd Farbe braun (schlammfarbenen)

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Mr. L., Thank you for taking the time to complete our guest satisfaction survey for your recent stay at Pullman Shanghai South. We are happy that in general you were satisfied with your stay in our hotel as you had rated high score for each touchpoints. I am sorry that we did not find the shoes that you forgotten in the room on your departure day after check-out, and regret that you rated us low score for overall experience during the survey. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will share your questionnaire information with our staff. We appreciate your sharing your concerns, and we sincerely expect your next visit in Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Zertifizierte AccorHotels Bewertung
Anonym Geschäftsreisende - 30/11/2017
« Sauber, freundlich »

Große Zimmer, sauber, gut ausgestattetes Gym, sehr gutes Buffet Klimaanlage laut und, starker Luftzug, schlechte Kühlwirkung

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Mr S., May I begin by thanking you for your feedback and your loyalty with us as a Le Club Accor member. We are happy that in general you were satisfied with your stay in our hotel. We understand that you were not very satisfied with the overall quality of accommodation, Le Club Accorhotels loyalty programme and the special attention you received as a Le Club Accorhotels member during your stay. Please accept my sincerest apologies. Kindly be assured that we have already discussed this matter with the head of department concerned and actions will be taken immediately. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +86 (0)21…-68088 M: +8… 3136 F: +86 (0)21…

Zertifizierte AccorHotels Bewertung
M. Geschäftsreisende - 30/11/2017
« Oase von Ruhe in Wüste von Lärm »

Immer wieder ein Ruhepunkt während meine China Reisen. Punkt für Verbesserung. Englisch Kenntnisse der bell boys und bar personnel etwas verbessern.

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Mr M., May I begin by thanking you for your feedback and your loyalty with us as a Le Club Accor member. We are happy that in general you were satisfied with your stay in our hotel. We understand that you were not very satisfied with the overall wifi experience and the benefits that are offered only upon availability (room upgrade, early check in, late check-out…). Please accept my sincerest apologies. Kindly be assured that we have already discussed this matter with the head of department concerned and actions will be taken immediately. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +86 (0)21…-68088 M: +8… 3136 F: +86 (0)21…

Zertifizierte AccorHotels Bewertung
Fraces112 Geschäftsreisende - 13/11/2017
« Ok aber mit 5* tue ich mich schwer.. »

Grundsätzlich gut. Personal sehr nett. Ordentliches Zimmer. Das Einzige was ich zu bemängeln habe ist die Sauberkeit. Wenn man die Matratze verrückt sind überall Staub und Haare anderer Gäste.. Und nach 2-3 Tagen Aufenthalt hat sich ein etwas beißender Geruch beim Betreten des Zimmers vernehmen lassen ... und an manch einer Ecke sind Silikonfugen dreckig & Bisl schäbig. Und die Klima Funktion kühlt irgendwie nicht wirklich.. eher wie Umluft. Fazit - 4 Sterne aber für 5 fehlt es noch an der Perfektion..

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Ms. Mege, May I begin by thanking you for your feedback and your loyalty with us as a Le Club Accor member. We are happy that in general you were satisfied with your stay in our hotel in particular with the service of our associates. We understand that you were not very satisfied with the cleanliness and condition of your room. Please accept my sincerest apologies. Kindly be assured that we have already discussed this matter with our Executive Housekeeper concerned and actions will be taken immediately. We have taken note that you had not rated so higher: check-out experience, fitness center/gym experience, pool experience and the special attention you received as a Le Club Accorhotels member during your stay. We will look into these areas in the hotel to further improve our services, so that you will have a better feeling and experience in your future visits. With regard to the wifi, we have checked the equipment in the hotel and do not find any defect. The problem might be due to web access control in China as the speed of international sites can be slower than domestic sites. For your next visit, if you encounter any internet problem, please contact us directly, so that we can look into the cause and to fix it. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +86 (0)21…-68088 M: +8… 3136 F: +86 (0)21…

Zertifizierte AccorHotels Bewertung
Anonym Geschäftsreisende - 23/10/2017
« Außergewöhnlich! »

Toller Service, beste Lage!

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Mr. S., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that you were satisfied with your stay in our hotel in particular with the service of our associates. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +86 (0)21…-68088 M: +86(0… 3136 F: +86 (0)21…

Zertifizierte AccorHotels Bewertung
Mr.t Geschäftsreisende - 23/10/2017
« Das Personal ist sehr Hilfsbereit uns zuvorkommend un das Hotel sehr sauber »

Top

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Mr. K., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that you were satisfied with your stay in our hotel in particular with the service of our associates and the cleanliness of the hotel. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +86 (0)21…-68088 M: +86(0… 3136 F: +86 (0)21…

Zertifizierte AccorHotels Bewertung
Klaus Geschäftsreisende - 18/09/2017
« Bis auf den Preis stimmt alles »

Gut, angenehm die kurze Abend Zeit zu relaxen

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Mr. S., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that in general you were satisfied with your stay in our hotel. We have taken note that you had not rated the bar experience, the value for money so high. The price was set according to the 5-star hotel price range in China, and we will keep the food/drink quality up to the international standard and further improve our services. Nevertheless, we will review frequently our prices and to keep them at a reasonable level. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +86 (0)21…-68088 M: +86(0… 3136 F: +86 (0)21…

Zertifizierte AccorHotels Bewertung
Klaus M. Geschäftsreisende - 17/09/2017
« Super Hotel, super Frühstück, Internet inzwischen auch super »

Es waren nur 4 Tage Geschäftsreise nach Shanghai. Das Hotel lässt keine Wünscher offen

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Mr. M., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that you were satisfied with your stay in our hotel in particular with the breakfast and internet. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +86 (0)21…-68088 M: +86(0… 3136 F: +86 (0)21…

Zertifizierte AccorHotels Bewertung
Roman Geschäftsreisende - 13/09/2017
« Alles bestens »

Zwar gab es in meinem Zimmer ein Problem mit einem großen Insekt, jedoch wurde das Problem sehr schnell, sehr professionell und großzügig geregelt. Vielen Dank! Ich komme gerne wieder!

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Mr. D., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that you were satisfied with your stay in our hotel with your generous to rated us a full score. I am sorry to hear that there was an insect you found in your room during your stay, please accept my sincerest apologies. Kindly be assured that we have already discussed this matter with our Executive Housekeeper concerned to further improve the pest control quality and frequency. With regard to the coat hook outside the wardrobe that you suggested, we will look into the possibility to install it. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +86 (0)21…-68088 M: +86(0… 3136 F: +86 (0)21…

Zertifizierte AccorHotels Bewertung
Klaus M. Geschäftsreisende - 07/08/2017
« Super komfortables Hotel gute Lage »

Super Zimmer, Internetzugang inzwischen sehr schnell, super Frühstück, gute Verkehrsanbindung

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Mr. M., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that in you were satisfied with your stay in our hotel in particular with the speed of wifi connection and breakfast. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry for the problem you experienced that the window could not be closed completely due to the handle was broken, which caused noise from the highway in your room. Please accept my sincerest apologies. Kindly be assured that we have already discussed this matter with the head of department concerned and actions will be taken immediately; in addition, we have included this in our routine room inspection and maintenance program so as to avoid it happening again. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +86 (0)21…-68088 M: +86(0… 3136 F: +86 (0)21…

Zertifizierte AccorHotels Bewertung
Ob Geschäftsreisende - 02/08/2017
« Hohe Qualität zum angemessenen Preis »

Es war ein angenehmer Aufenthalt. Hotel ist bestens ausstattet. Personal ist sehr hilfsbereit, was in China (ohne Sprachkenntnisse) ein echter Segen ist. Es gab nur ein kleines Manko in meinem Zimmer: die Kanalisation scheint nicht 100% gut zu laufen. Wenn man von draußen kam, wurde man vom entsprechenden Geruch "erfreut". Wenn man die Lüftung angemacht hat, wurde es glücklicherweise chnell wieder besser.

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Ms. B., May I begin by thanking you for your feedback and your loyalty with us as a Le Club Accor member. We are happy that in general you were satisfied with your stay in our hotel in particular with the service provided by our associates. I am sorry for the bad smell in the room, kindly let us know in your future visits if this happened again, so that we can take action immediate to find out its source and to arrange another room for you. In addition, thank you for bringing up the English standard issue of our associates to our attention, we have already discussed this matter with the head of department and will look into all possible ways to improve the communication ability of our staff. In your future visits, kindly contact our Welcomer Managers who will be happy to assist in case you encounter any difficulties. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +86 (0)21…-68088 M: +8… 3136 F: +86 (0)21…

Zertifizierte AccorHotels Bewertung
Michael K. Geschäftsreisende - 01/08/2017
« Der Aufenthalt im Hotel war sehr angenehm. Das Frühstück war reichhaltig und das Zimmer hat eine gehobene Ausstatung »

Es war ales in Ordnung und sauber. Das Personal war höflich und hilfsbereit.

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Mr. K., May I begin by thanking you for your feedback and your stay with us. We are happy to learn that you were satisfied with your stay in our hotel in particular with the service provided by our associates, cleanliness and like our breakfast. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken note that you had not rated your wifi experience so high. We have checked the equipment in the hotel and do not find any defect. The problem might be due to web access control in China as the speed of international sites can be slower than domestic sites. For your next visit, if you encounter any internet problem, please contact us directly, so that we can look into the cause and to fix it. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +86 (0)21…-68088 M: +86(0… 3136 F: +86 (0)21…

Zertifizierte AccorHotels Bewertung
Gerhard Geschäftsreisende - 28/07/2017
« Gutes Service, freundliches Personal »

Gutes Service, freundliches Personal

Unser Hotel hat die Bewertung beantwortet
Unser Hotel hat die Bewertung beantwortet

Dear Mr. I., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that in general you were satisfied with your stay in our hotel in particular with the service provided by our associates. We have taken note that you had not rated “the overall satisfaction with our Le Club Accorhotels loyalty programme” and “the special attention you received as a Le Club Accorhotels member during your stay” so high. We will look into these areas in the hotel to further improve our services, so that you will have a better feeling and experience in your future visits. With regard to the wifi, we have checked the equipment in the hotel and do not find any defect. The problem might be due to web access control in China as the speed of international sites can be slower than domestic sites. For your next visit, if you encounter any internet problem, please contact us directly, so that we can look into the cause and to fix it. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +86 (0)21…-68088 M: +86(0… 3136 F: +86 (0)21…

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