Grand Mercure Bangalore 5 Sterne

Note Kundenmeinungen 4.4/5 2.560 Bewertungen
Grand Mercure Bangalore
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+ 22 Services
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Hotel-Extras

  • Zimmer im Apartmentstil mit moderner modularer Kochnische und eigenem Balkon

  • Branchenführendes WIFI im gesamten Hotel. Tierfreundliches Hotel.

  • Speisen u. Getränke, ganztägig geöffn. Restaurant, Essen auf dem Zimmer, indisches Restaurant.

  • Komfortable Betten und Heimkino-System für ein fantastisches TV- und Spieleerlebnis.

  • In unmittelbarer Nähe zu allen wichtigen Geschäfts- und Finanzvierteln sowie Einkaufszentren.

Leistungen im Hotel und in der Umgebung

Check-in ab 14h00

Check-out bis 12h00

Kostenpflichtig

Leistungen und praktische Informationen
  • Online-Check-in
  • WLAN/Internetzugang
  • Parkplatz
  • Zugänglichkeit für Personen mit eingeschränkter Mobilität
  • Klimaanlage
  • BENGALURU INTL APTKostenpflichtig
  • Rezeption ist 24 Std. am Tag offen
  • Später Check-out bis 18:00 UhrKostenpflichtig
  • Wäscherei
  • Läden/Einkaufen
  • Portier
  • Concierge
Freizeit und Aktivitäten
  • Unbeheizter Swimmingpool
  • Fitness-Studio
  • Massage
Catering
  • Frühstück
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Zimmerservice
Business Services
  • 2 Tagungsraum/Tagungsräume
  • Business-Center mit Selbstbed.
  • Kopier- und Druckservice vorh.

Lage des Hotels

Grand Mercure Bangalore

12th Main Koramangala
3rd Block
560034
bengaluru
india

Tel: +918045121212

Fax: (+91)80/45121213

Kontakt-E-Mail

Check-in ab 14h00

Check-out bis 12h00

  • Mit dem Flugzeug

    BENGALURU INTL APT Bei 45 km/27,96 Meilen - Shuttle-Service Gebührenpflichtig

  • Mit dem Zug

    BENGALURU CANTONMENT Bei 9,5 km/5,9 Meilen

  • Mit dem Zug

    BENGALURU CITY ST Bei 15 km/9,32 Meilen

  • Mit dem Zug

    YESHWANTHPUR Bei 18 km/11,19 Meilen

GPS :12.928873, 77.627443

Unsere Unterkünfte

Studio-Suite mit Balkon

  • Max. Anzahl an Personen: 3
  • Fläche: Ab 40
  • WiFi - Internet im Zimmer
  • HighSpeed Internet-Zugang
  • Bademantel
  • Kaffee-/Teezubereiter
  • Direktwahltelefon(...)

Suite mit einem Schlafzimmer mit Balkon

  • Max. Anzahl an Personen: 4
  • Fläche: Ab 58
  • WiFi - Internet im Zimmer
  • HighSpeed Internet-Zugang
  • Bademantel
  • Kaffee-/Teezubereiter
  • Direktwahltelefon(...)

Suite mit zwei Schlafzimmern und Balkon

  • Max. Anzahl an Personen: 4
  • Fläche: Ab 84
  • WiFi - Internet im Zimmer
  • HighSpeed Internet-Zugang
  • Bademantel
  • Kaffee-/Teezubereiter
  • Direktwahltelefon(...)

Unsere Restaurants und Bars

BY THE BLUE

Art der Gastronomie: Regionale Küche

Die RestoBar am Pool serviert indische Gerichte und Grillspezialitäten für eine perfekte kulinarische Erfahrung in herausragendem Ambiente. Die ideale Lage am Pool unterstreicht das schöne Speise- und Getränkeerlebnis.

Mittagessen

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Abendessen

19:00 - 23:30

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12TH MAIN

Art der Gastronomie: Internationale Küche

Das Restaurant 12th Main bietet ein einzigartiges kulinarisches Erlebnis mit Gourmetgerichten aus aller Welt. Vorzügliche Büfettauswahl zum Frühstück, Mittag- u. Abendessen. Ein Menü à la carte mit Spezialitäten des Hauses gehört ebenfalls zum Angebot.

Mittagessen

12:00 - 15:00

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Abendessen

19:00 - 23:00

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BAR

Photo non contractuelle / Strictly non binding

Die Restaurants "12th Main" und "By the Blue" bieten eine tolle Auswahl regionaler und internationaler Drinks.

Mittagessen

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Abendessen

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Unsere Tagungen und Veranstaltungen

Unsere Tagungsräume

  • Anzahl Tagungsräume: 2

  • Maximale Größe: 148

  • Maximale Kapazität: 150 Personen

  • Maximale Bankettkapazität: 40 Personen

Mehr erfahren

Unsere Gästebewertungen für
Grand Mercure Bangalore

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

AccorHotels Bewertung 4.4/5

2.560 Bewertungen

Betrug.

Note Kundenmeinungen 4.4/5

H. Geschäftsreisende - 27/09/2019 AccorHotels Bewertung

Hotel und Zimmer in Ordnung. Abrechnung in Euro statt INR => 13% höherer Preis, ohne eine Nachfrage.

Note Kundenmeinungen 4.4/5

Anonym Geschäftsreisende - 12/09/2019 AccorHotels Bewertung

Sehr angenehme Aufenthalt

Dear Ms. S., We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. Thank you for your loyalty. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

ist immer noch eine gute Adresse, um dem Lärm der Stadt zu entfliehen

Note Kundenmeinungen 4.4/5

Juergen T. Geschäftsreisende - 26/08/2019 AccorHotels Bewertung

Das Personal ist stets bemüht und meint es sicher gut. Aber für westliche Reisende, die zumal noch viel in Asien unterwegs sind, ist das Bild nicht stimmig. Ein weiterer Kritikpunkt sind die Preise für Essen und Trinken in den Restaurants. Die sind, gelinde gesagt, eine Frechheit. Maßlos überzogen und der Qualität nicht mal annähernd angemessen. Viel Soße und wenig Huhn, das geht besser. Und, es gehört mal wieder was investiert. Es kommt mehr und mehr in die Jahre und es wird wohl Zeit, dass ich mir eine Alternative suche. Fällt mir sicher schwer, weil ich schon mehr als 10 Jahre in diesem Haus übernachte.

Dear Mr. K., Thank you very much for your feedback on your stay at Grand Mercure Bangalore. I appreciate your patronage over the years and for the kind words on my staff. I have noted all of your comments and shared this with my team. I must inform you that we will be renovating our establishment over the course of the upcoming year; however I apologize for any inconvenience caused. We have also noted your feedback on the quality and pricing of food and beverages and I have discussed the same with my Executive Chef and my Food and Beverage Manager for a review and improvements. Our products are priced after an extensive market research to stay as competitive as possible, however I do take your feedback in the manner it is intended. Lastly, I have noted your feedback on efficiency of the check-in and check-out, my Front Office Manager and my Training Manager will be reviewing the same. Please rest assured measures such as training and process implementation will take place with immediate effect to avoid issues of this nature in the future. Please accept my sincere apologies for any inconvenience you may have faced. Thank you again for sharing your experience, and we look forward to your visit in the future. Sincerely, Rayan A General Manager

Sehr angenehmer Aufenthalt

Note Kundenmeinungen 4.4/5

Anonym Geschäftsreisende - 19/08/2019 AccorHotels Bewertung

Geräumiges Zimmer sehr aufmerksames und freundliches Personal Hervorragendes Früstücksbuffet

Dear Mr. B., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for appreciating my staff, our food and our rooms. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Sehr gut

Note Kundenmeinungen 4.4/5

Anonym Geschäftsreisende - 16/08/2019 AccorHotels Bewertung

Sehr ruhig und angenehm in guter Lage.

Dear Robert K., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for appreciating our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your feedback on the facilities and I would like to inform you that we will be renovating our establishment soon and will be upgrading our facilities however I apologize for any inconvenience caused. I have also noted your feedback on the efficiency of check-out and I have personally discussed this with my Front office Manager. Please rest assured measures such as training and process implementation will take place with immediate effect to avoid issues of this nature in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Großes Zimmer mit gutem Service, hervorragende Küche in guter Lage

Note Kundenmeinungen 4.4/5

Sonja A. Geschäftsreisende - 05/08/2019 AccorHotels Bewertung

Sehr zuvorkommendes Personal, modern eingerichtete Zimmer, prima Frühstück, schönes Ambiente

Dear Ms. A., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for appreciating the food, rooms, location and above all my staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your feedback on the cleanliness of the room and I have personally discussed the same with my Executive Housekeeper. Please rest assured measures such as training and process implementation will take place with immediate effect to avoid issues of this nature in the future. I have also noted your feedback on lunchdinner and would like to request you to provide me with a few details in order for me to address this better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Mittelmäßig

Note Kundenmeinungen 4.4/5

Rafet Geschäftsreisende - 23/07/2019 AccorHotels Bewertung

Die Zimmern sind recht groß, was ich aber dazu sagen muss, dass ich das letzte Mal einen größeren Zimmer bekommen hatte. Es gibt viele Stellen, die nicht sauber waren wie z.B. Balkontüre (sehr staubig) oder im Bad.

Dear Mr. E., Thank you for taking the time to tell us about your experience at Grand Mercure Bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have noted your feedback on cleanliness of the room and I have personally discussed the same with my Executive housekeeper, who will be reviewing the processes followed. I have noted your feedback on the efficiency of the check-in and check-out processes and my Rooms Division Manager and my Training Manager will be reviewing the same. Please rest assured measures such as training and process implementation will take place with immediate effect to avoid issues of this nature in the future. Lastly, I have noted your feedback on variety available for breakfast and have personally discussed the same with my Executive Chef for review in this area. I must mention that we do have a wide variety of items available during breakfast, including a customized menu for our 12 signature dishes, as well as various live counters for continental and Indian breakfast delicacies. Having said that I would like to request you to let us know your preferences in order for us to service you better in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rayan A General Manager

Guter Aufenthalt

Note Kundenmeinungen 4.4/5

Anonym Geschäftsreisende - 17/07/2019 AccorHotels Bewertung

Hotelzimmer war sauber, gut eingerichtet. Bei Frühstücks-Bufet wenig Abwechslung für einen längeren Aufenthalt.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback has also provided ample and specific inputs for us to work upon and improve.Please may I assure you that I have personally addressed your feedback with my Executive Chef with due seriousness to ensure that our service standards only continue to improve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Tip Top

Note Kundenmeinungen 4.4/5

Hans M. Geschäftsreisende - 14/06/2019 AccorHotels Bewertung

Einfach wieder gut.

Dear Mr. M., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Ein sehr schöner Aufenthalt in einem tollen Hotel in einer sehr geräumigen Suite

Note Kundenmeinungen 4.4/5

Marcel Geschäftsreisende - 12/06/2019 AccorHotels Bewertung

Ein sehr sauberes Hotel, das einen mit seinem vielseitigen Frühstücksangebot und seiner großen Gastfreundschaft gut in den Tag starten lässt. Neben dem gut ausgestatteten Fitnessbereich, dem Pool und dem SPA-Bereich, laden das Restaurant und die Bar dazu ein, den Tag ausklingen zu lassen.

Dear Mr. E., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Gut ausgestattetes, schönes und sauberes Hotel. Restaurant mit langen Wartezeiten

Note Kundenmeinungen 4.4/5

P.s. Geschäftsreisende - 05/06/2019 AccorHotels Bewertung

Das Zimmer und die Ausstattung des Hotels waren sehr gut. Das einzige was wirklich gestört hat waren die sehr langen Wartezeiten im Hotelrestaurant und am Poolrestaurant. Selbst einfache Getränkebestellungen lassen teilweise 10 bis 20 Minuten auf sich warten.

Dear Mr. S., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Leider spürt man das Der Service und die Gesamtzufriedenheit in den letzten Jahren abnimmt.

Note Kundenmeinungen 4.4/5

Joachim H. Geschäftsreisende - 14/05/2019 AccorHotels Bewertung

Angefangen von der Qualität der Handtücher, der Bettwäsche die in einem abgetragenen Zustand ist. Beim Frühstück wartet man signifikant länger bis man durch den Kellner seine Aufmerksamkeit bekommt. Die Tageszeitung wird nicht mehr automatisch zur Verfügung gestellt. Dies wurde nun in meinem Profil mit aufgenommen.

Dear Mr. H., Thank you for taking the time to tell us about your experience at Grand Mercure Bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your feedback has provided ample and specific inputs for us to work upon and improve. My team and I are committed to ensure your future experiences are vastly improved. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rayan A General Manager

sehr zufrieden

Note Kundenmeinungen 4.4/5

Hs Geschäftsreisende - 01/04/2019 AccorHotels Bewertung

Freundlicher, zuvorkommender Service

Dear Mr. S., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Gutes Hotel mit kleinen Verbesserungsmöglichkeiten

Note Kundenmeinungen 4.4/5

Anonym Geschäftsreisende - 29/03/2019 AccorHotels Bewertung

4 Tage Aufenthalt für Business Trip

Dear Mr. L., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback has provided ample and specific inputs for us to work upon and improve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A, General Manager

Gutes Hotel für den Aufenthalt in Bangalore mit sehr gutem Frühstück

Note Kundenmeinungen 4.4/5

Anonym Geschäftsreisende - 25/03/2019 AccorHotels Bewertung

Der Auftenthalt war wie gewohnt gut und der Service sehr freundlich. Das Frühstück hat sich im Vergleich zum letzten Aufenthalt verbessert.

Dear Mr. T., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your feedback on Master card reader and discussed the same with my front office manager for improvement in this area. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Sehr gute Lage

Note Kundenmeinungen 4.4/5

Christian Geschäftsreisende - 18/03/2019 AccorHotels Bewertung

Sehr angenehmer Aufenthalt in ruhiger Atmosphäre. Sauberkeit im Badezimmer könnte besser sein

Dear Mr. M., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your feedback on bathroom cleanliness and discussed the same with my Executive Housekeeper for improvement in this area. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A, General Manager

Alles nac Erwartung, war ok

Note Kundenmeinungen 4.4/5

Anonym Geschäftsreisende - 14/03/2019 AccorHotels Bewertung

Alles nach Erwartung, war ok

Dear Mr. N., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have observed that you have rated us low on Le-club parameter, may I request you to share any specific incident which made you rate us low. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A, General Manager
Note Kundenmeinungen 4.4/5

Anonym Geschäftsreisende - 11/03/2019 AccorHotels Bewertung

Sehr schönes Zimmer, gutes Essen und Atmospher. Freundliches Personal. Die Schalter im Zimmer waen sehr schmutzig!

Dear Ms. C., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your feedback on switches & discussed the same with my Executive housekeeper for improvement in this area. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A, General Manager

Wie gewohnt sehr gut!

Note Kundenmeinungen 4.4/5

Anonym Geschäftsreisende - 10/03/2019 AccorHotels Bewertung

Zuvorkommendes Personal, saubere Zimmer und sehr leckerer Omelettes zum Frühstück.

Dear Klaus Z., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A, General Manager
Note Kundenmeinungen 4.4/5

Anonym Geschäftsreisende - 04/03/2019 AccorHotels Bewertung

An keinem der 5 Tage wurde beim Frühstück alles was bestellt wurde geliefert (sei es nun Kaffee oder Essen..) Die Wände im Hotel sind dünn wie Papier. Waschbecken ist nicht ordentlich abgelaufen.

Dear Mr. N., Thank you for taking the time to tell us about your experience at Grand Mercure Bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rayan A, General Manager
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