The Phoenix Hotel Yogyakarta - MGallery by Sofitel

Dear Mr. Thomas Nolopp, We would like to take this chance to thank you for staying here and taking the time to share your experience with us. It’s very nice to read your feedback and it is very attractive words. Thank you for highlighting our friendly staffs and the service from our staffs. We will share them all to the team as an encouragement to always make better improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Mr. Dennis B., Many thanks for sharing your positive feedback regarding your recent stay with us. We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. It is wonderful to read you have enjoyed your time with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Mrs. Verena R., Thank you for sharing your experience with us. It is always nice to hear and read your thorough review that show how our hotel gives you comfort as mentioned just like the oasis in the city center. It was our pleasure to read your kind words as it is our goals to always create the best place to stay with positive atmosphere and excellence service. We hope to welcome you back again whenever you back to Yogyakarta. Sincerely,

Dear Mrs. Lydia Rhyner, We do thank you for feedback you shared to us. It is always exciting for us knowing that you really have a good time staying with us. However, thank you for your input to us. I will for sure share what have you found in your room to related department as it is not supposed to happen and for them to make sure that it will not happen in the future. Once again thank you for your feedback and we do hope to be able to welcome you back in the near future. Sincerely,

Dear Mrs. Anna Hochradl, Many thanks for sharing your positive feedback regarding your recent stay with us. We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. It is always nice to know that the guest like our heritage hotel with all the decoration we have. Thank you again for sharing your experience and for recommending us. We hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Mr. Ingo Klemmer, We very much appreciate your comments regarding your stay at the The Phoenix Hotel Yogyakarta - MGallery by Sofitel. It is always a pleasure to receive positive feedback for the check in, breakfast and your overall stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Ms. Annegret Krupka, Thank you for taking the time to tell us about your experience at the The Phoenix Hotel Yogyakarta - MGallery by Sofitel. We do apologize that your experience did not meet your expectations due to the bed setup and the noise from the event; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Mrs. Andrea Kattih, We very much appreciate your comments regarding your stay at the The Phoenix Hotel Yogyakarta - MGallery by Sofitel, and it is really nice to know that you had a wonderful stay with us. Thank you very much for the feedback regarding the balcony door and we will work on it to prevent it in the future. Once again thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Mr. Florian Keller, We would like to express our gratitude for your kind feedback to us. It is wonderful to read you have enjoyed your time with us. We have a great pleasure for being able to contribute to your wonderful time in Yogyakarta. We surely look forward to welcome you back in the near future for more exceptional experience. Sincerely,

Dear Katja G., We very much appreciate your comments regarding your stay at the The Phoenix Hotel Yogyakarta - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellysa Simatupang Asst. Public Relations Manager

Dear Thomas D., We very much appreciate your comments regarding your stay at the The Phoenix Hotel Yogyakarta - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellysa Simatupang Asst. Public Relations Manager

Dear L. Kurt W., We very much appreciate your comments regarding your stay at the The Phoenix Hotel Yogyakarta - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellysa Simatupang Asst. Public Relations Manager

Dear Monika m., We very much appreciate your comments regarding your stay at the The Phoenix Hotel Yogyakarta - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ellysa Simatupang Asst. Public Relations Manager

Dear Dr. Ofen Irene V., Thank you so much for your kind review of our hotel. We are so happy to hear that you have enjoyed our services and facilities. It is always wonderful to read your kind review of our hotel. We always try to go above and beyond to make your stay fabulous and memorable. Your moments are important and we want to make them perfect for you. We look forward to hosting you again in the future for more Memorable Moments. Very Best Regards, Ellysa Simatupang Asst. Public Relations Manager

Dear Mathias F., Thank you for dedicating the time and effort to write us your feedback which is valuable for us. We were pleased to know that you have found our hotel convenient in all aspects. Your kind review has truly boosted the spirit of the entire team here to always improve and give best service. We hope to welcome you back in the near future. Kind Regards, Ellysa Simatupang Asst. Public Relations Manager