BreakFree The Point Queenstown 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 223 أراء

BreakFree The Point Queenstown - Image 1
BreakFree The Point Queenstown - Image 2
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BreakFree The Point Queenstown - Image 4
239 Frankton Road, 9300 QUEENSTOWN, New Zealand

الوصف

خدمات الفندق الإضافية

  • Take advantage of free secure undercover parking available directly at the hotel

  • Enjoy stunning waterfront views of beautiful Lake Wakatipu & the backdrop of the southern alps

  • Featuring internet access, express check-out, private jetty, tennis courts and tour desk

  • A short 20 minute walk along the lakefront takes you in to the centre of Queenstown

  • Lockers are available for guests to store ski and snowboard gear

الإقامات المتوفرة لدينا

غرفة

Studio Room

  • 2 شخص
  • m² 35 / sq ft 376
  • فرش السرير 1 x سرير (أسرّة) كينج

موقع الفندق

BreakFree The Point Queenstown

239 Frankton Road
9300 QUEENSTOWN
New Zealand

نظام تحديد المواقع العالمي (GPS):-45.033865, 168.681717

الهاتف
فاكس +64 3 441 1898

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • وافاي
  • مكيف
  • فندق خالٍ تمامًا من التدخين

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  223 أراء

تقييم TripAdvisor  4.0/5  433 أراء

Lovely view

ملاحظة Tripadvisor 4.0/5

GayleneNZ1 تقييم TripAdvisor المعتمد

The 2-bedroom apartment was pleasant with a lovely view and handy to town. However, parking was a real issue and, unfortunately, our shower leaked all over the bathroom floor - apparently an ongoing issue that is to be resolved. We were compensated for this.

Not the Experience we were Expecting

ملاحظة Tripadvisor 2.0/5

HelenP760 تقييم TripAdvisor المعتمد

There was no one manning reception on check-in (at 3.30 pm). The door to the office was locked with a phone outside and a number to call. We called the number, and a fellow appeared from a closed door behind the reception desk. We had booked a Studio with a kitchen, and he informed us there was not one available. We had booked two nights here and were counting on self-catering. At first he said he could put us in the non-kitchen room for one night, then move us to the kitchen studio for the second night. I said this defeated the purpose of a two night stay, and he relented and gave us the studio with the kitchen. His attitude was condescending, we felt as though he was doing us a huge favour, and he gave us the impression we were interrupting his day. On check-out, at 10.00 am, there was one international, non-English speaking guest waiting at the Reception desk, my partner & I, and yet another guest, all with questions regarding check-out. We had to use the outside phone again to get someone to attend to us. His attitude was supercilious, and not at all welcoming.

Hi Helen, Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However office closes at 5pm and was not locked from inside ,maybe the sliding door was bit hard to open. Secondly Studio room does not come with kitchen facilities except for microwave, toaster & kettle. I can see that you have requested a room with cooktop and we have couple of studios with cooktops but we do not advertise them with cooktop options to keep it same description for studio room type. Your request was on request basis only and was subject to availability and was not guaranteed . There was one available next day and we happily moved your room. Hope you can understand our position here. In regards to using reception phone outside reception –I would like to advise that we are a small team here and everyone is hands on and working around the property during daytime. That’s why there are instructions to pick up the phone and speak to staff on duty in needed. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

The right choice at the right place - hard to leave

ملاحظة Tripadvisor 5.0/5

Carole P تقييم TripAdvisor المعتمد

This apartment is without doubt the most spectacular I have stayed in for amenities, space and view - it is often said that it is possible to 'drop a stone' off the balcony into a lake - at this place you can! I complained about the price for just 2 people (even though I knew and everywhere else was booked out) so we were upgraded to the top floor 3 bedroom 2 bathroom luxury apartment. Management and staff were helpful and friendly.

Dear Carole, Thank you for your remarkable review regarding your stay at BreakFree The Point. It was great meeting you too. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

Wonderful location

ملاحظة Tripadvisor 4.0/5

Teressa P تقييم TripAdvisor المعتمد

We stayed 3 nights in a 2 bedroom apartment (no. 19) and paid abt $330 per night in February (peak season). We loved the location and felt at home. The kitchen has everything you need including an oven. We really appreciated the washing machine and dryer as well. We regularly sat on the balcony eating breakfast or having a drink. The apartment wasn't serviced during our stay, but we knew this beforehand as it's mentioned on their website-it didn't concern us at all. We collected an extra toilet roll from reception on our last night and the staff were more than accommodating asking if we'd like new towels or anything else as well. The car park is steep, but it's Queenstown - everywhere is steep. We would recommend staying at Breakfree The Point.

Dear Teressa, Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

Great one night stay

ملاحظة Tripadvisor 5.0/5

conorg109 العائلات - تقييم TripAdvisor المعتمد

We only stayed one night. We are diamond members and got a really nice welcome at reception and an upgrade to a really nice 2 bedroom room. The room was quite old but the views were sensational and great for what we needed. Quite a walk if you want to walk into town but we drove so no issue for us. Also easy to get Uber eats delivered for dinner. Can recommend this place to anyone.

Dear valued guest, Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 16 أراء 1.5/10 المطاعم

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في Queenstown

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.