فيرمونت أوركيد - هاواي 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 2,564 أراء

فيرمونت أوركيد - هاواي - Image 1
فيرمونت أوركيد - هاواي - Image 2
فيرمونت أوركيد - هاواي - Image 3
فيرمونت أوركيد - هاواي - Image 4

الوصف

خدمات الفندق الإضافية

  • 10000 قدم مربع حمام السباحة المطل على المحيط

  • بحيرة هادئة مع شاطئ رملي أبيض ومياه ضحلة

  • Five restaurants, including oceanfront sunset dining

  • Beach club with water sports and cultural activities

  • Spa Without Walls featuring outdoor treatment spaces

الإقامات المتوفرة لدينا

موقع الفندق

فيرمونت أوركيد - هاواي

1 North Kaniku Drive, Kohala Coast
96743 هاواي
الولايات المتحدة

نظام تحديد المواقع العالمي (GPS):19.951222, -155.859672

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  2,564 أراء

تقييم TripAdvisor  4.5/5  5,951 أراء

2024 شهادة تميّز

The Fairmont Orchic is a gem of a resort spot.

ملاحظة Tripadvisor 5.0/5

Ron1224 تقييم TripAdvisor المعتمد

Wonderful time at the Fairmont Orchid. From the very friendly, welcoming staff, to the location and beauty/cleanliness of the grounds, this made for a wonderful vacation.

Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful time with us. Our team takes great pride in providing friendly and welcoming service, and we're delighted that it contributed to your memorable vacation experience. We're also glad that you enjoyed the beauty and cleanliness of our grounds – maintaining a pristine environment for our guests is a top priority for us. We hope to have the pleasure of welcoming you back for another fantastic stay in the future! With warm aloha, Barbie Nakamura Director of Quality

Good stay, but not great

ملاحظة Tripadvisor 3.0/5

AimeeT5 تقييم TripAdvisor المعتمد

The hotel was fine, rooms were nice, common areas were gorgeous, but for a Fairmont and for the price, there wasn't really anything that WOWed me. Pool area is small and VERY tired as are all the lounges and chair pads. Beach area is VERY small and gets very crowded with small children in the water. Service was very average. I had to leave several notes over several days for the housekeeper to refill the shower soap....in the shower that was never cleaned the entire time we were there (same small pile of sand from inside a bathing suit remained there for 5 days!). I left my flat iron in the room. I called 2 hours after we checked out when I realized we had left it there and they said it wasn't there. Now, come on!

excellent

ملاحظة Tripadvisor 5.0/5

Steven S تقييم TripAdvisor المعتمد

excellent stay, good breakfast, lunch, dinner, beautiful view, nice swimming, bar, good service, excellent stay, good breakfast, lunch, dinner, beautiful view, nice swimming, bar, good service,

Thank you for your excellent review! We're thrilled to hear that you had such a wonderful stay with us and that you enjoyed our breakfast, lunch, and dinner offerings, as well as the beautiful view and amenities like the swimming pool and bar. Providing exceptional service is always our priority, and we're delighted that our team could contribute to making your stay memorable. We look forward to welcoming you back for another excellent experience in the future! With warm aloha, Barbie Nakamura Director of Quality

perfect

ملاحظة Tripadvisor 5.0/5

andytoshiro العائلات - تقييم TripAdvisor المعتمد

excellent stay at the Orchid. Everybody was so nice and all the outlets were great and relaxing Tiara and James at the front desk took good care of us. Lisa, Nerlie, Kallan and Chris at the Fairmont Gold lounge were so welcoming during the morning breakfasts we will miss them. Destiny at the beach bar was great and lounge bartender Manna is the man! server Roshni too. highly recommend!

Thank you so much for your glowing review! We're thrilled to hear that your stay at with us was nothing short of excellent. It's fantastic to know that our team members, including Tiara, James, Lisa, Nerlie, Kallan, Chris, Destiny, Manna, and Roshni, went above and beyond to make your experience memorable. We'll be sure to pass along your kind words to them—they'll be delighted to hear that their efforts made such a positive impact on your stay. We hope to welcome you back soon for another fantastic experience! With warm aloha, Barbie Nakamura Director of Quality

Relaxing staycation for a conference

ملاحظة Tripadvisor 5.0/5

Kathleen R تقييم TripAdvisor المعتمد

Stayed for a conference. Enjoyed my time. Peaceful and relaxing. Staff very accommodating and friendly. Breakfast buffet at the orchid was delicious and our waitress was awesome. My only complaint is dinner at the Hale Kai. Understaffed. Waitress was serving front and back, could not accommodate our needs. Food was undercooked, bland, and overpriced. Room was clean, bed was comfortable. Relaxing and working on the lanai with the waterfalls was one of my favorite parts. I am Kamaina and live on Oahu. I wanted to bring my dog but $75/night cleaning fee is quite much for a 12 pound Pomeranian Chihuahua who you wouldn’t even know is there. I believe $75 for a stay 4 days or less is much more reasonable. I would stay here more often if that was the case. Overall, very good stay.

Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your time at the conference and found your stay peaceful and relaxing. It's wonderful to know that our staff were accommodating and friendly, and that you found the breakfast buffet delicious. We apologize for the challenges you experienced at dinner at Hale Kai. Your feedback regarding the understaffing, undercooked food, and pricing concerns has been noted, and we will address these issues with our team to ensure a better dining experience for our guests in the future. Be assured, I have shared your experience with our Director of Food & Beverage. I know he will find it valuable as he continues to work on our guest experience. Your suggestion regarding the pet cleaning fee is appreciated, and we will take it into consideration for future policies. Thank you again for choosing to stay with us, and we hope to welcome you back for another relaxing stay in the future. With warm aloha, Barbie Nakamura Director of Quality

بالاشتراك مع TripAdvisor

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